Lumia 1020 music problems, intercept call problems

Hello,
I have major problems with new Cyan 8.1 Windows. No more music play , the music can't play at the speackears..plays only at headphones...and for all the persons that rich to call me, the phone rejects them after two calls. Can anybody help?

Are you aware that you now have different volume levels for ringtones and notifications and for apps ane media? Press the volume key once then tap the menu bar that appears at the top of the screen, you will see the two settings here. Even if your ringtone is at loudest, it may be that the app volume level may be at zero. Note that there is a separate volume level when headphones are fitted, and that level is only available to adjust when the headset is fitted, so I'm wondering if this is a simple answer to your question.
The length of time your phone rings when a call is received is not a phone feature, it is handled by your network, so I don't see how updating software could have affected that.

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