Lumia 1020 photo sharing problems

When I share a photo to another phone, the recipient can't open it. If someone sends me a photo, my phone won't open it. What's the problem and how do I fix it?

hi mate, no worries i am here to help.
could be a corruption of memory also, if it happens to several photos. you can perform a soft reset by pressing and holding the power and volume down buttons until the phone turns off then vibrates.
as for uninstalling, simply swipe across to the app list (the screen on the right that has a long list, not the one with tiles all over it), and tap and hold on Nokia Camera, then tap Uninstall. go into the Store and search for Nokia Camera and tap Install.

Similar Messages

Lumia 1020 lock screen problem

I have just updated my lumia 1020 but I don't know how to unlock or disable lock screen. I locked it with my photo. please help.

Have you tried a soft reset ? Press and hold both the Volume Down and Power key for 15 seconds. After 15 seconds, the display will turn off and the phone will vibrate and restart.

Lumia 925 Photo sharing via SMS message....

Can anyone please tell me how I send and receive photos/pictures via sms message?
I've looked through all the settings but can't see anywhere where I turn it on...
Thanks... Jon T.

And you're under the impression an android (or iOS) phone does not share everything, if not more then let me burst your bubble real quick.
There's plenty of examples here how people break their screen and lose their images because they are not shared and the phone is reset when at the repair center.
SMS does not have the ability to share photos, you can use MMS but the quality will be limited, it also requires a cellular network connect and will not work over WiFi (by design and on any phone, just i case you wonder).
Setting up MMS is as easy as going to Settings > access point to check if the access point for your carrier is found and active, once it is you can send pictures from the messaging hub but, again, at reduced resolution/quality.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 820 Photo Resolution Problem

Hi,
Can anyone help me solve why i cannot change the photo resolution on my Lumia 820?
When i check them on a PC they always come out at either 800x600 on 4:3 ratio or 800x450 on 16:9 ratio.
It's driving me mad there is no option in the photo settings or anywhere else in the phone to change this.
I read on another post that it can be related to skydrive uploading, although I have skydrive disabled and this problem still persists.
Please Help
Solved!
Go to Solution.

How did you download the photos to your pc? Photos uploaded to Skydrive are reduced in resolution by default unless you change the setting to Best Quality which requires wifi. To change this, goto Settings>Applications>photos+camera>Skydrive>Photos> Best quality
Other option to download high res is to connect phone to pc using USB.

IWeb Photo Sharing problems

We have a iWeb photo page where visitors were able to click on a picture and save it on their own computer with it being a normal file size. Now, it seems when you try to save a picture it is shows up as "transparent" and only allows you to choose .gif or .bmp as the file extension.
I am not sure what changed....any thoughts??!!

...same question here: some of the photos on my site (www.christelvanmeeuwen.eu - still under the old iWeb for now) are from families, and, though they've let me use them for my site, should not simply be available for download, unless with explicit permission. On the other hand, I want to make some other photos available for free download, e.g. is someone wants to use them on his site or so (the Creative Commons philosophy).
So it would be quite convenient to be able to switch the download possibility on or off.
(I know that its virtually always possible to download an image on a site, one could always use a image grabber or so - but having the download button always there of course doesn't help...)
Any hint would be helpful,
Kind regards,
Christel

Photo Sharing Problem

I try to send pictures to my friend, like we've done before, and I drag the picture to the ichat box to send it and it sends. After a minute or so, I get a pop up saying "AIM error: Communications with the AIM proxy timed out. Try again." My friend has a macbook so I'm not sure why it wouldn't be working. I can still picture share with other friends that don't have macs. We've both tried logging out and trying again. I've even deleted her off my buddies then re-added just to see if that would work. Didn't.

Hi,
iChat uses 29 ports in iChat 3 and 20 in iChat 4.
The default Log in port to AIM is port 5190 using the TCP Protocol
This can be changed.
iChat also uses this same port but on the UDP Protocol to Send File and do Direct IMs (Pic-in Chats)
Some modems do not like this dual use and it can pay to go to iChat > Preferences > Accounts > Server Settings and change the port to 443 (Port 443 is used by secure Web sites and Mail apps)
They will have to be logged out of their AIM Account to make this change.
AS you can still do it to other people as it were it sounds like their end that needs to be changed.
It is also important that if their method of opening ports in their Modem (or router) specifies Protocols that the 5190 has the UDP Protocol attributed to it.
8:18 PM Wednesday; July 22, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

What lumia 1020 Need

hello ...Have a good day every body
let's talk about Body Style for nokia 1020 it's nice. simple .i like it
have great battery life i test it .wothout using lumia 1020 for 12 hour still 100 % so it's good
but with Data packets almost 8 hour with wi fi 24 hour or less so it's like all new phones
camera 41 mp cool cam no way also the zoom
hot Screen i like it when i Watch move or vidoes or game .. HD
nokia lumia 1020 have a problem too .. hopeing they fix it for us
The menu is not displayed with a simpla way .. Difficult access to data or programs or games pr pic
Photo Gallery and video Gallery is not cool too
when i want to add new videos to my phone i need to delete the old video from my fom first after the put it again
I can not access to the files normaly form my phone i have to enter from my pc
can't kill processes when i'm out of it i have to enter to the app to end it
so in the end the softwere not cool but the hardwere is cool

Photo Gallery and video Gallery is not cool too
When you view a Photo in the Photos Hub just pinch it and you get a scrollable gallery
can't kill processes when i'm out of it i have to enter to the app to end it
The coming update for the OS will have a kill button on the open apps in the multitasking view
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Photo sharing doesn't work, no folders, sorting, limit amount, waiting for library

I promised my wife that I would make a solution for us to view our photo collection on TV.
So I bought a Synology DS411Slim and copied all our photo's from all our computers to this NAS, and bought an AppleTV.
Then I shared some photo folders from the iTunes on my MacBook.
This worked for the first time and we could browse the photo's, super cool.
But then I added a folder, it took a while for AppleTV to sync the library, but after that I could not find the folder.
It was not sorted on name, it was the last folder in the list!
Then I changed the iTunes photo share folder, but now the AppleTV doesn't finish the reading of the library.
I started to read the web about photo sharing problems, and I found that there are really a lot of complaints about this basic functionality.
Viewing photo's on your AppleTV is one of the first things that you want to do imho, I'm not interested searching for photo's on Flickr,
I want my own photo's, and I want to see the folders.
I really don't understand this from Apple, what do I tell my wife?
Bart
p.s. I also installed iOS beta 6, but no improvements on the photo sharing..

Bart, did you get any further with this issues? I have the same situation here :
Situation:
I store my Pictures (8K) and Music on a DS212j equipped with 7200RPM.
I reference my iTunes to this NAS and have done a consolidated files on the NAS.
I homeShare on itunes the shared folders on the NAS with 8K pics.
Want to see and hear all that on my Apple TV.
The problem:
Apple TV Music Library over Itunes works flawlessly. GOOD
XBOX 360 access the pictures on NAS via DLNP and works flawlessly. GOOD
iPhone through Synology Photo apps get through all Pictures. GOOD
Apple TV Pictures Library over iTunes : dont get out of loading libraries! NOT GOOD
The Question:
Since everything works with the NAS (Music with iTunes, Pictures with Xbox and iPhone), what is going wrong with the Pictures Library of Apple TV through iTunes?
The NAS vs The External Drive
I often see answer saying NAS is not the best place to share photo, but reality is that it will be more and more ofenly use since it is a good solution for a family with grewing pictures library and Apple TV should manage it...
1- I dont use external drive on a Portable MacBook Pro
2- wife and kids just dont want to touch an external Hard drive!
3-... And Xbox read it from NAS flawlessly... ThereFore, it should work on the Apple Tv.
Thanks,
Christian
P.S. It seem not recommanded putting iPhoto Library on the NAS. (See post from Terence Devlin)

Lumia 1020 Video problem

Hi,
I have a problem with my Lumia 1020 video recording.
1- The video is very noisy at night in normal indoor lights.
     I didn't notice when this problem occured because from the time I bought the phone I didn't used it to record videos (only used for photos). The noise will be more visiable if you watch the video in a HD TV.
2- There is a problem of maybe OIS. When I move the phone faster that problem occurs.
     I got this problem when I updated to latest Nokia Camera app from the store.
I have already done soft-reset and hard-reset and also problems are the same with Microsoft Camera too.
watch the video below so you will understand more.
https://www.youtube.com/watch?v=GBu6Mh-xyf8
Let me know of any solution. The problems are really annoying, specially the video noise with 41 MP camera.
//Edit: I have latest firmware update Lumia Cyan and all the apps are up to date.

I have this problem:
https://onedrive.live.com/redir?resid=46D770656F3ED974!176&authkey=!ACPt80rdWJT96EI&ithint=video%2cm...
It is impossible to take video footage keeping the camera still. It vibrates completely on its own. There is no way this is supposed to happen. Is this the quality of nokia products now?
I contacted nokia about this issue, and apparently because the phone is an international version it does not come under European warranty. I bought the phone from amazon UK and sent to a UK address, and when i asked the seller where the phone was from was told it was dispatched from the EU. So a product that is bought and sold from within the EU does NOT come under european warranty. This is NOT right - if this is allowed that its pretty unethical.
Anyway, so i am told by Nokia to contact the company i purchased the phone from. I do, they say they will honour the 1 year warrenty on Nokia's behalf. Great, so i send the phone back for repair. I have just today (11th Sept) recived the phone back to me, after months (since 20th July). And the above video is the first thing i test!
So now i am going to have to go through the process of trying to get it repaired (again!?), replacement (dont want if all Nokia phones are this quality), refund (preferably as this experience has left me a poor opinion of Nokia).
I am posting this in case Nokia wants to respond, and for anyone who may also have these problems. I will update accordingly in the future.
Ok here are some of the other threads i have posted too.

Lumia 1020 adds yellow tint to photos

I'm posting this because numerous other people have posted with the same major issue, and there seems to be no update on what is happening...
http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1020-blue-or-green-hue-tint-applied-after-taking-p...
http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1020-Disable-Post-Processing/m-p/2031912/highlight...
My 1020 will take a crisp, beautiful shot and then after viewing it for a few seconds, a yellow tint is added to the photo and some clarity seems to be lost. It happens with any white balance setting and isn't fixable within Creative Studio.
I may be mistaken, but it seems like this problem just started. (I have had my phone for about 5 days). I will try to re-create some photos I took last week and see if, indeed, this odd processing problem just started.
I would really like to know if this is a hardware issue or a software issue, and if Nokia is aware of this and if they plan on providing a solution.
I attached 2 screenshots. The first is the photo I want and the second is after it is processed.
For a few seconds I can see the photo that I want... I paid $200 to have that photo when I want it, what's going on?
Attachments:
BEFORE PROCESSING.jpg ‏201 KB
AFTER YELLOW TINT ADDED.jpg ‏158 KB

Thanks Ceron - I suspected as much that it was the Amber update (ironically why else would it be so aptly called the "Amber" update? ) and that it would require a firmware level fix for the camera. I would hope that if Nokia suspects its on MS side that they will be working very closely with them...and quickly. I guess I am hoping that the update that ruined it was on the side of Nokia in the Amber update (since they did add their own features to it). Either way I certainly hope they get their act together and issue the fix in GDR3 or whatever you want to call the next one. I still dont understand how Apple can issue an over the air update in days time without all this carrier review BS and the rest of us have to wait weeks or months for something. That needs to be addressed if they hope to compete. Should we be hammering MS support sites as well? Anyone know of links to dedicated WP support site and if anyone has posted this there?

Lumia 1020 problem

Hi,
I have recently got a Lumia 1020. I have a problem with it that when you shake the phone something inside the camera shakes. It doesn't shake alot but a little. Is it normal?
Solved!
Go to Solution.

Seyar wrote:
Thank you farby. And is there any tutorial for Lumia 1020 Camera usage. because when I take photos at night time it has noise.
Below links provide tips about photography. Hope these would be of help as well.
http://www.nokia.com/global/experience/photography/
http://conversations.nokia.com/2013/10/11/richard-dorman-my-10-top-nokia-lumia-1020-photography-tips...

Having problem with the Lumia 1020 camera

I got my Lumia 1020 today (from ATT). The camera worked fine when I took some pictures with auto settings. Then when I decided to change the settings the camera apeture closed completly as it was taking a photo...but didn't open again. And still doesn't open. I tried to do factory reset and nothing. Still having this problem. I tried to see if there is any update .. nope. I went to Settings --> Applicatoins and on the camera option there is a Reset Camera. I press there but nothing happen.
So now everytime I open the camera I see just a black screen with no options on the screen.
Is anyone having this problem?
Solved!
Go to Solution.

Hi nrabishek,
Welcome to the forum!
When did the camera issue start to happen on your Lumia phone? Is it for a 1020 as well, or for another Nokia Lumia phone? Did you try doing the same troubleshooting steps mentioned in the previous post? You may try doing the other fixes shown at this link: Nokia Lumia 1020 - My camera is not working correctly.
Let us know how it will go.

Now that the photo gallery in MobileMe is ending, is there another photo sharing site to which existing iPhoto albums can be transferred as is, with photos in the same order and with titles, and with minimal problems?

Now that the photo gallery in MobileMe is ending, is there another photo sharing site to which existing iPhoto albums can be transferred as is, with photos in the same order and with titles, and with minimal problems?

No. If you don't have the album you originally used to create the galleries you can do so by dragging the photos from each gallery to a new, empty album. Then when you find the photo sharing site/option you have decided on you can easily upload each album to the site.
Another option is to obtain a hosting service and create iWeb photo pages for each album and future albums similar to this photo page in one of my demo sites: iPhoto Book as an iWeb Slideshow. Or you can use the iWeb album page and have an album for each iPhoto album on it like on this demo page: Page-7 .
OT

Syncing photos from Lumia 920 to Lumia 1020- Quest...

I just received my Lumia 1020-
I started up the Windows Phone desktop application, and wanted to transfer all the photos I had stored on the 920 to my new 1020; so I selected the photos I wanted to sync.
I got a message-
"You are deleting a large number of files-do you wish to continue?"
So, if I said yes, would I then delete the photos from my computer to match the relatively empty Lumia 1020?
Would I then lose all my photos?
Any assistance would be greatly appreciated!

Unfortunate the 920 does not have a TV out facility. It is however possible to stream media wirelessly from your phone to any tv linked to your home network using an app called PlayTo.

Disappointing Lumia 1020 OIS night photos

Has anyone else had disappointing results with the Lumia 1020 OIS? I have an 808 and whilst it does not have OIS, the sensor on it is massive so loads of light floods in even when the viewfinder looks pitch black, and holding it still enough produces wome nice results. Trying similar tricks with the 1020 just results in reklatively blurry and dark photos. The OIS apears to be doing something...it rattles when the cam is not on and spins/hums when it is. I've also tested in with video and it appears to be smoother and hence doing what OIS should do (when compared to a Blackerry Q10 it was less shaky, which is what I would expect). But night photos just don't seem to be up to snuff.
Am I expecting too much then? Seems to me that low light with my 1020 just produces high noise, blurry photos, is there some way I can perform a diagnostic or compare it to soemone elses photos?

actually, seems i can attach directly. These were taken in low light, you can see that even the not-so-blurry photos are not exactly blur free
Attachments:
WP_20140426_22_09_16_Pro.jpg ‏240 KB
WP_20140426_22_09_45_Pro.jpg ‏295 KB
WP_20140426_22_10_06_Pro.jpg ‏372 KB

Lumia 1020 photo sharing problems

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