Lumia 1020 update to 8.1

I just want to know, when the updates to 8.1 will be released?
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How did you do the update, @ndumu? Are you referring to the Lumia Cyan software update or Windows Phone 8.1 Preview for Developer? Can you possibly send us a screenshot or picture of how the photo looks like?

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Lumia 1020 updated battery saver problem

After updating the mobile software the battery saver application is not working well.The soft keys at bottom are working but back light is always in off . Please give some new update regarding this issue. When battery saver is in off condition also the soft keys back light is not working. Rectify it by an update.

Good day, vishnu9. You referring to the official Lumia Cyan Windows Phone 8.1 update, right? Since the issue happened after the recent SW update, have you tried verifying if your Lumia 1020's system apps have been updated as well? Just go to Settings > swipe to applications > store > check for updates. After this step, monitor the phone's performance and see if the back light of the capacitive keys will work fine. Keep us posted.
BTW, welcome to the Microsoft Mobile Community!

Lumia Denim Update 1020

Greetings, I have an nokia lumia 1020 produced in HK and I live in Romania. The denim update is released in HK and in Ro too, but my phone doesn't found any update, help me if you can.
Regards Vlad
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No sir, I unistalled that app after microsoft started to release wp 10 preview for dev because 1020 it's not on the list for preview at this moment.

Lumia 1020; app update error 80073cf6 after cyan ...

I updated my Lumia 1020 to the Nokia Cyan firmware today. Most of the app updates went fine but now some updates from the store are stuck with the error code 80073cf6.
I tried restarting the phone but that does not help. Any ideas?

The "error code 80073cf6" in Windows 8 on PC's suggest trouble in the store cache on the device, and there are procedures to reset and clear this on a PC - but this is only possible on Windows Phone by performing a factory reset.
I hesitate to advice a factory reset of the phone since it is a lot of work, and may not solve the problem! Also, since this is trouble between the Store and the phone, it may be solved in an update of the phone or the store later.
I would sit tight for a while (days or weeks ...) unless the apps are important here and now, and keep an eye on new updates to the phone, and retry the download once in a while, but it's your decision whether to try a factory reset.
Microsoft have information of devices failing to download apps from the store, and if your specific trouble affect enough people, changes are likely to be made (days or weeks ...)

Will Lumia 1020 ever going to get Denim update, is...

I was googling about Lumia Denim update rolling out in india for 520 and 525 handsets. this update has some cool features, however, every other device is getting this update (now or in future) but lumia 1020 is not showing up?
is there a possiblity for getting Denim update for 1020? i think it has a similar chipset and processor (dual core not a quad) that of 520 and 525. then why ?
someone please let me know, if they received this update, or any workarounds to get that?
thanks.
Solved!
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Hi schennag86,
Welcome to the Microsoft Mobile Community.
We ask you to be patient as the Lumia Denim Update for this phone model will be released soon. We do not have the exact information yet; however, you may always check the availability of this update by going to this link: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/wp8-availability-in-a....

Lumia 1020 Windows Key bug after Denim Update

Hey guys,
I recently updated my WP 8.1 OS to Lumia Denim. Looks like there is a serious bug in the update. Sometimes when an application is open like messages, whatsapp, cortana search and then when you click on windows button, instead of going to home screen the application is refreshing. Its really annoying. Please let me know how to fix this issue.
I have recorded the issue I am facing. Please check the video here.
http://youtu.be/On5WDRLUj0U
Phone : Lumia 1020
Application version: 3.14.6.2
Build Creation Date : 12-02-2015
Developer account : No
Thanks,
ssckm1087

Hi, ssckm1087. Welcome to Microsoft Mobile Community. Have you tried checking if there is any update on the phone's system apps? You may try doing it by going to Store > ... > settings > check for updates. If this did not work, try performing the workarounds provided on this link: My phone does not work or respond as expected. Let us the outcome. Link is intended in the Philippines but it still helpful.

Microsoft Update Lumia 1020 apps crash

Just had a scary experience with this update.
After updating ALL my apps crashed and my Lumia 1020 would only call, txt, go on browser and take photos. Luckily I found a solution via Twitter. You need to instal the Italian Keyboard, which will take an age to install and in effect do a further update to the phone and after migrating your data the phone works fine. I have tried it and it works, just be patient.
DOWNLOAD ITALIAN KB
KB UPDATE READY TO INSTALL
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

LOL, cheers Steve
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Cannot update my nokia lumia 1020 fully...

Hello all,
I have contacted Nokia recently and all they suggest is a factory reset,but firstly the only computer I have is a WINXP computer(which is not supported for backup) and secondly,I don't want to spend hours(If I could backup) reloading stuff back on the phone for an update issue!
Hope you guys can help..Here is my scenerio...Completely NOT my fault
I have two phones on my account,BOTH are the same exact phone models,which are Nokia Lumia 1020's.
When the update FIRST came out for Cyan a while back,I was one of those ones (foolishly now I might add)to jump right on the update and download it when it first became available(within two days)...It went through and installed successfully,phone came on..no problem or so I thought...However,I was missing the "Cortana" feature on the phone! Everything else was there except for "Cortana"...It wasn't listed under the "applications" either.
Now this is where it gets funky. My wife who has the other SAME model phone decided to WAIT to update her phone until 3 days ago. Guess what? It went through with no issues as mine had,but she now HAS Cortana installed on her phone!!!
The only difference in the settings for phone information between my phone and her phone is the "Hardware Revision number" which for me is 3.3.0.2. Hers is 3.3.0.3.
Everything else including the OS version,firmware,etc..etc...is exactly the same on both phones.
I contacted Nokia and the only thing they could tell me was to check my date and time and region on the phone,which was already of course set correctly to US and the proper time zone and date.
If I go in and try and run the "check for updates" now on my phone,it tells me that there are no updates available,and my phone is up to date.
GRRRRR!
Now they recommend a factory reset and a "Tool" on their website which will erase all data on the phone and put a spanking new OS reinstall on my phone,but it will wipe out all my contents. Like I said before,I cannot backup because of my XP system which is not supported. Why should I have to format anyway,since this was SUPPOSED to be a simple OS upgrade which should not force me to do this. If they tested it extensively before they shot it out to the public when they first released it,they would have seen that "Cortana" was missing. Evidently they have fixed that bug,but I am still upset because I basically want Nokia to send me (or to email me)a link to download a executable file to my phone that could reinstall the OS without going through this factory reset crap. They won't do anything like this...This is their muckup,releasing a incomplete update.How was I supposed to know that the update they released for download at that time was incomplete? Since this is clearly their issue,I believe they should help me resolve it by "pushing" a force reinstall on my particular phone without having to go through an unnecessary factory reset,and then the major pain of putting everything back on the phone(and that's if I had the proper computer in the first place!) I know Nokia could do this if they wanted to. All they need is the hardcore details on my phone.
I'm not very happy with Nokia service on this,and thought they would help me to a greater extent than this. I guess my only other option is to "WAIT" for them to put out another update for the phone,and then try and install that. But who knows when that is going to be? I can't enjoy a nice feature on the phone for all this time,but my wife can. This sucks. After this fiasco,You can bet I'm surely not going to download it immediately after release as I may run into the same problem and bugs are still in it.
Anyone with any ideas/suggestions/support? I'd love to hear from ya,thanks to all for reading.
Mike

Hi, Sequenzzer. Welcome to our community. We completely understand where you're coming from. Can you try visiting this link: Nokia Lumia 1020 - Lumia system apps are missing and try the fixes listed? Let us know the outcome.

Lumia 1020 Unable to update - error 80072ee7

Hi, I'm in the UK and have a Lumia 1020 on the 3 UK network which I'm currently unable to perform an update with. I understand Cyan / 8.1 is available.
Current status:
Software release: Lumia Black
OS version: 8.0.10517.150
Firmware revision number: 3051.40000.1345.1003
Phone Update:
I have 'Automatically download updates if my data setting allow it' selected. My data settings allow data connection.
Update status: We are currently unable to check for updates. (80072ee7)
If I press 'check for updates' I get 'Checking for updates' for a very long time if i keep the screen active by tamping on blank area of screen (10+ minute). Eventually the I relise I've got better things to do and the screen times out. When I unlock the device I get the above 80072ee7 error again.
I've followed various advice on support sites including http://www.windowsphone.com/en-us/how-to/wp8/basics/solutions-to-update-issues as follows:
- Checked date and time
- Disconected wifi, restarted phone and reconnected wifi
- Tried a different wifi network
- Disconnected Wifi and attempted network data connection update
- Cleared space on phone (currently 12.8Gb free)
- Ensured suffecient charge on device including 100% and plugged into mains
All result in the above error message.
Any help appreciated.
Iain

Quick note to say I got the phone updated by using the Nokia Software Recovery Tool mentioned in this post: http://discussions.nokia.com/t5/Software-Updates/How-to-Update-to-8-1/m-p/2957689/highlight/true#M15...
It would be useful to know if there are any repercussions to forcing an update through like that?
The phone now happily checks for updates btw

Pro camera update on Lumia 1020

Hi all
Just downloaded the pro camera update for the Lumia 1020 and am impressed, Macro seems considerably better, if you switch to macro mode they seem to fixed the issue where it popped out of focus, it also seems a lot faster to shoot as well.
One slight gripe I have is that I can't find any release notes for the new app, I want a list of what's been fixed and what's been added but I can't find anything apart from the little demo when you start it up. But I want detail lots and lots of lovely techy detail.
Also saw the tweet about RAW support coming after Christmas...awesomeness continues...

Hi all,
When I did the update for my Lumia 1020 from Pro Cam to "Nokia Camera" I lost the ability to zoom & reframe images.
Did they change the way they save reframed images or are other people experiencing the same issue?
Thanks,
Alex in Canada
Lumia 1020 (Rogers)

Lumia 1020 shutting down automatically after updat...

i have updated my lumia 1020 to latest 8.1 OS and it has a problem it shuts down automaticcally after about 6 hours then i check my phones IMS is nott registered....any suggestion please reply me
Moderator's note: The subject was amended as the post was moved to the most appropriate board.

@arsal875 Hi. Welcome to the Nokia Support Discussions.
Nokia cannot support software that it does not have available on its devices. We suggest reaching out to: Windows Phone Preview for Developer Support for further assistance. Thanks for your understanding.

Lumia Black Update for 1020 64G Vivo Brazil

Hello,
I want to know if there is any information about when the Lumia Black will be available for the Lumia 1020 64G from Operator VIVO in Brazil.
The list available at Nokia web site doesn't show any information about this variant.

Nokia already started rolling out the update in Brazil. All models that VIVO works with are in the list, except the Lumia 1020, that they have the exclusivity of the 64G version.
The phone is not blocked, so I was expecting that it would be the country variant that already received the update, but it not look like that.

Lumia 1020 SIM card error after WP8.1 update

I updated my wife's Lumia 1020 to WP8.1. Ever since there has been random SIM card errors. The phone just drops the network while it's idle (not during the phone calls) and gives an error message "SIM card error".
Anybody who has experienced the similar thing after installing WP8.1 update???
If there's someone from Nokia/Microsoft support team reading this: what should be done in order to get rid of this aforementioned thing?

Sensonic wrote:
Nope, it's not a hardware issue.
The cause, yes. However, that firmware update might have – a guess – broken the hardware forever. Again, it could just be coincidence. I am not able to rule that out from the distance. You have two options: Wait for a firmware patch (which might do a lot of magic and repairs hardware) – or go for Nokia Care Centre.
Sensonic wrote:
Taking the phone to the Nokia Care Center and replacing the mother (main) board is not (IMO) a reasonable cure for this problem.
The first step of bug fixing, is getting aware of the bug. Nokia Support Discussions are designed in such a crazy way, that this step might not have taken by this thread. I am just an end-user like you, but there are very different statements whether this board is monitored by internal support.
By the way, the next step is to reproduce this bug – for this, Nokia requires a faulty unit, normally. Therefore, I recommend to go for the Nokia Care Centre option – because waiting – until your warranty might be gone – might not be a good alternative.
Or stated differently: Sit and wait might end in catastrophe in this case.
Sensonic wrote:
I suppose it's not a hardware issue.
To double-check, we have Nokia Care Centre.
Sensonic wrote:
similar symptoms
Symptoms which sound similar, yes. Same Cause? I do not know.

Lumia 1020 not getting Black update

I recently bougth a brand new lumia 1020 with firmware version 3049.0000.1330.1002 so when will I recieve this update

It is there as Lumia 1020 Telcel in the last line for Mexico and just above Nicaragua. Nokia Black should be available for your handset according to the list, so keep trying. It might be a few days before it is available for the specific handset that you own.

Lumia 1020 black update

I'm from Egypt but I got this mobile from Kuwait and till Now I can't received software update even I check in phone update

Hi karcour,
You may try using the Lumia System Updater app to check and update system applications on your phone. Regarding other third party applications, you can check manually or wait until the Store application receives notifications.

Lumia 1020 update to 8.1

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