Lumia 1520 bright spot on screen

Lumia 1520 Screen error.
Do anyone of you have the same "bright spot" issue approximately 3 cm from the top and 3 cm from the left on the screen. The brigt spot is especially visible on a blank white background.
It does not have any practical meaning, but it is a quality issue!
Lars Broegger,
Denmark

Hi,
Thank you for the feedback. We’re continuously developing our products further and delivering updates to your Lumia. Like @adrianhughes said, it is best to visit the nearest Care Point to have your phones checked by our technicians. You may check the nearest one using this: http://www.nokia.com/global/support/locations/. Cheers!

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Lumia 1520 blue spot light leakage

hi Guys,would like to know more from you guys facing the same issue and should i get my Lumia 1520 replaced as its just 2 months old..... I have a blue white spot on upper left side of the display mostly visible on white back grounds also you can see it in full red blue green white background from corners as it appears to be a white spot... no dead pixels as images are moving through it but mostly noticeable on white backgrounds.even in low light its noticeable and annoys me very much.it is also visible while browsing web on IE also there is light shadowed/leak from capacitive buttons....

Hi, jayeshgajra. Just to verify, when did this start to happen and what troubleshooting steps have you tried? Have you tried to reboot the phone? Have you checked if there's an available update for your device? Settings > phone update > check for updates
If the issue remains, you can try to reset your phone: Settings > About > reset your phone. As this will wipe all your phone data, it's best to create a backup file:
http://www.windowsphone.com/en-us/how-to/wp8/basics/back-up-my-stuff
BTW, where are you located and where did you purchase the phone?

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My Nokia Lumia 1520 has a plethora of issues

This is mainly about my Nokia Lumia 1520, but also some other Nokia Lumia phones.
After I inherited my Nokia Lumia 1520 I had to wait a few weeks before I could install Windows Phone 8.1 (Blue) + Nokia Lumia Cyan on it, after doing so I signed in with my Microsoft-account (as it was of a deceased family member before, and I was using his Microsoft-account, so I had to factory reset it), after resetting it I noticed a plethora of issues that weren't present in Windows Phone 8, no offence to anyone at Microsoft, but Windows Phone 8 had absolutely 0 bugs I ever experienced, no crashes, no oddities, ever since the new operating system was released all my phones as well as my ex-girlfriend's and my girlfriend's phones have been experiencing issues, but none more than my Nokia Lumia 1520, here is a summation of each phone. Note that I am a huge Windows Phone fanboy, so I have purchased several devices for multiple people, and I'll write what they've told me down here too. Note that most are either Nokia Lumia or Microsoft Lumia, but one is by the Cantonese manufacturer, Huawei so I don't know if that will be considered (ir)relevant by the moderators.
Nokia Lumia 1520:
* Sometimes the touch-screen randomly doesn't respond (which is really annoying while playing Age of Empires: Castle Siege where I lost the chance to get several British banners due to this error), this recovers sometimes by going stand-by, but this alternates and seems completely random when the screen gets responsive again, and when not.
* It randomly starts pressing physical buttons, and when I try to press them it's not recognized by the phone, and there is no way to turn my phone off or even put it in stand-by while it's doing this.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this.
* It sometimes starts crashing random applications with provocation.
* Sometimes it won't charge.
* It crashes randomly while playing videos on Google YouTube and other websites.
* It can't download Lumia Help + Tips.
* Sometimes the screen goes all black, and the camera stops to work, but here is the odd part, whenever I click on the back-button and hold it it shows me the ''open'' applications, but they all remain black.
* Half of the time when I take pictures with it there is a 3 second delay, and most of the time those pictures aren't saved, so I only use it to take screenshots, and maybe 1 in every 10 screenshot is actually saved.
* It won't show the profile pictures of my Microsoft Skype-contacts.
* The calendar doesn't work on the lock-screen, and shows me the wrong information all the time.'
* Cortana randomly starts in the middle of other things.
* Internet Explorer Mobile randomly crashes and closes the tab I'm on at that moment.
* Internet Explorer Mobile randomly opens tabs I didn't ask for.
Nokia Lumia 920:
* The phone sometimes won't restart after going completely off unless one would hard reset it.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this. (note for my Nokia Lumia 920 this happened after I returned from Hanoi, the issue has been constant on my Nokia Lumia 1520 even while it was in Europe)
* Microsoft Skype crashes when I want to upload a picture or drawing (unique to this specific phone, it works seamless on all the other devices).
* Microsoft Cortana often notifies me about news, but can't fetch anything when I click on the message in the Action Centre.
* It can't download Lumia Help + Tips.
* On some (Vietnamese) Wi-Fi connections it can't update nor download several applications regardless of size (for example an Angry Birds game called Angry Birds Go! that is nearly 1 G.B. nor an 8 M.B. N.O.R.A.D. Santa Tracker).
* When there is a flippable protective case around it the cellular network will crash, and can only be restored after rebooting it, before I got S.I.M. errors on it nearly 5 times a day, each time it required me to restart my phone.
* It permanently shows 2 unread mails in Microsoft Outlook and 8 in Google Mail for no reason, I have 0 mails in Yahoo! Mail but it does tell me that I have ''unread'' ones in several (NON-EXISTING) folders.
* The Calendar doesn't appear on the lock-screen, and if it does it's either several weeks too late, or shows me messages for months about things that happened last year.
* Sometimes one ear-plug goes without sound, rather than being a hardware problem it gets fixed by rebooting the phone.
* Sometimes I can't copy or paste anything.
* Internet Explorer Mobile often doesn't recognize images I want to save, while somehow it does recognize those same images either the day before and/or the next time.
Nokia Lumia 520:
* The phone sometimes won't restart after going completely off unless one would hard reset it.
* It doesn't recognize the Micro-S.D. card it did before (it worked while on Lumia Cyan).
* It can't download Lumia Help + Tips.
* It sometimes won't charge.
Nokia Lumia 530 Dual S.I.M.:
* After inserting a Micro-S.D. card it can't download in-app videos (Microsoft Skype) or voice messages (WhatsApp-Messenger) or even links (Facebook Messenger).
* It can't download Lumia Help + Tips.
* Sometimes it doesn't recognize the 2nd S.I.M. Card.
* Like before, the Calendar doesn't function on the lock-screen.
Microsoft Lumia 353:
* Touch related issues similar to the Nokia Lumia 1520 as expressed above.
Huawei Ascend W1:
* The phone will detect low storage even when there is lots of free space.
Unrelated to these phones, but still ''Nokia'' hardware is the Nokia charger that comes with Nokia Lumia phones for some reason doesn't work, I mean like ever, and Microsoft forces me to buy new chargers, plus I still use the charger I had on my old H.T.C. Windows Phone for my Nokia Lumia 920. All the above phones have many more issues, but I just simply can't remember them right now.

Confirm that Date / Time settings are correct.

Nokia Lumia 1520 - Screen Brightness Problem

I have two Nokia Lumia 1520.
Both of them have the same problem. I will explain the problem to you in detail and before that let me assure you I am a Windows Phone long time user , have been part of the development , developed several apps for the platform and I have used Lumia 800 , 720 , 920 , 925 and now 1520. So I am well aware of all the settings , sunlight readability , automatic brightness etc. This problem is not due to any of these , I can assure you
Now the problem ,
I set the automatic brightness option OFF
I move the brightness to HIGH
Then I lock the phone
When I unlock the phone , the brightness drops by 10% suddenly without any intervention
This problem happens sometime. Some days I see this problem , some days I don't and there are few days where I see this problem very heavily.
I purchased another 1520 and it has the same problem. I am very sure , from my experience that this is a firm ware issue. This is NOT a hardware problem , but a serious problem from your software end. It is prudent that Nokia recognizes this problem and finds a solution to this. Interestingly , I am not the only one who is facing this problem , the whole globe is facing the same problem and for such a pricey phone , this is a frustrating experience - very frustrating. I am sending some links , which will show the problems users are facing:
http://forums.wpcentral.com/nokia-lumia-1520/255608-lumia-1520-screen-brightness-dimming-unwantedly-...
http://forums.wpcentral.com/nokia-lumia-1520/251303-screen-dimming.html
http://forums.wpcentral.com/nokia-lumia-1520/252501-screen-brightness-fluctuates-purpose-bug.html
http://forums.wpcentral.com/nokia-lumia-1520/255508-lumia-1520-screen-brightness-problem.html
The phone is rock solid and amazing except this irritating problem.
I have only few days within which I can request a exchange from the merchant. So if any Nokia official can confirm that a software fix is on the way , it would be super helpful
Nokia , please help !
Moderator's note: We have removed the IMEI numbers. Posting of personal information is not allowed in this forum for security purposes.

I have Nokia Lumia 1520 Black.
I have also been facing the same problem with screen brightness.
The problem occurs only when the Brightness is in Automatic mode.
--> When the Brightness is set to Automatic mode & take out from dark location to bright location the display turns out to weird grey color.
--> And then if the brightness is set to low, medium or high display comes to normal.
Is this issue related to the hardware or software.
If it is related to the Software will you be able to fix it ? or else How about the replacing with the new one ?
Awaiting for the response.
nonnin8 wrote:
Same here i have white 1520
I have another problem with the screen, when it wakes up or i get a call the colours are off grey colour are very light grey and after few moments it turns to normal.
I am using WP 8.1

Nokia Lumia 1520 Screen Glitch / Random Things Hap...

So it's kind of hard to explain, but my lumia 1520 was fine when I first got it, but sometimes I can't press anything on the screen, and there are times where bing search will just activate, or it will open up the "listening" function, or it willl just do crazy things. like it's being "hacked" haha. I know it's not, but it just gets so glitchy, i've tried soft reset, and hard reset, and have restored from backup, and nothing seems to work, I recently restored from a backup from several months ago with my old lumia 1020. so far so good, but it will probably start to glitch out again. I don't want to resort to "start afresh as a new phone" because i'm pretty sure you will lose everything? like..contacts and things? hope someone has an answer or has had similar troubles

Welcome to Microsoft Mobile Community, hogsrule. Have you tried the suggestions of adrianhughes? For the best experience with the Lumia 1520 touch screen, in case you have the same phone model, we encourage you setting the touch sensitivity to normal. To change touch sensitivity, select Settings > touch > Touch sensitivity > Normal. We're hoping that your phone's performance improved by doing it. All the best!

Bright spot on Lenovo G580(2689) screen

I have Lenovo G580(2689). It was bought about 8 months ago. recently i found that there is a small bright spot at the lower righy part of the screen. What could be the reason and How to get rid of that? I have 4 months warranty due. Plz help me.

hi firozmkhatri,
Usually, bright spots on the LCD screen may have caused by a hard object pressing at the back part of the LCD screen (same thing when you press and hold on the lcd panel using your fingertip) or an object in between the LCD and keyboard when the lid is closed.
In some rare cases, it may have caused by a bright light concentrating on lcd panel (this could happen if you leave the unit open in front of a window where sunlight is concentrated) or it could also be that the screws are too tight on the LCD assembly that's causing the backlight to bleed.
Although you can still use the computer normally, the bright spot may increase overtime. I recommend you contact lenovo to report the issue and how to go about fixing the bright spots.
Hope this helps.
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Iphone 6 screen bright spot

I got my freshly delivered iphone 6 a hour ago. And find a bright spot on the right, upper part of the screen.

Can you share a screenshot? because I am having display problems as posted in this other thread : iPhone 6 screen yellow tint?

I have a bright spot on the screen of just purchased iPad mini 32. What is the cause and solution?

I have a bright spot about quarter inch circular on the display of just purchased iPad mini 32 g . Does anyone know the cause and solution?

If you just purchased the tablet, take it back to an apple store and have it replaced.

Nokia Lumia 1520 ,experience full of dissapointmen...

First of all, I was very eager to switch to Windows Phone and I am not a hater. It is a gem in a lump of coal.
Buying a phone is not that easy for me from financial reasons. Since Lumias are hard to get to in my country I got my hands on an unbranded unpacked Lumia 1520. A friend of my bought it from another country for me. I was very hyped about it and even throught out the issues I've faced i still am.
I never dropped my phone and I always kept it safe and secure. There is not a dent on it.
After a few weeks the side buttons of the phone started to lose their hardness and begin to flunk in the body.
I managed to ignore it since they all were working.
The earpiece speaker is an utter disaster. When set 5/10 the speaker is cracking.
And than came the screen. While in the task manager / switch apps window i noticed that the black rectangular windows leave a trace, something like contrast issues. That started to bug me. It was a new phone and the screen already failed me.
After that i noticed that on a white background i can see several brighter spots on the screen. Something like small screenburns. My love for Windows Phone kept me going even with those issues.
Than came Lumia Denim....
Not to keep the text longer, my headphones started not to work properly since the update. The phone started to make *clicking* sound through the speaker.
The Wifi lost almost all funcionality. Speed was ridicously slow and losing connection all the time. In the Cyan version the Wifi worked great. It was so weak that I couldn't activate and restore my phone after factory reseting.
That was it for me.
Since I live in a third world country and Microsoft's support is almost non-existant and the services too I nearly couldn't setup a payment method to purchase apps. And the official nokia service center does not accept the warranty on the phone since it is bought from another country i cannot return it.
I really really tried to love windows phone and the lumia product line. I don't feel angry at this point. I feel utterly dissapointed. I feel betrayed. I migrated every single service i use in my private and work life to Microsoft services.
PS: Please let there be a DWG viewer for Windows Phone. For God's sake symbian had a dwg viewer.
Attachments:
IMG_2623.JPG ‏617 KB
IMG_2624.JPG ‏518 KB

Sounds to me like the charger you are using is not powerful enough. Are you using the charger that came with the phone? You mentioned adaptors etc so thought you may be charging with another charger. You could also try charging with high output usb chargers, typically ones for tablets.

Lumia 1520 reboots when front camera is used

Hi all, I picked up an international version of the Lumia 1520 a couple of weeks back in India and I just realized that the phone reboots when ever I try to use the front camera. This is happening with all apps. The apps that i have tried till now are as follows
OneShot, Nokia Camera, Default camera app and Camera360.
The reboot happens with all the apps only when I try to use the front camera. I have tried hard resetting the phone but that too has not solved the problem. I have seen a couple of discusstions on this topic over here but none of them contained any helpful replies.
The handset is running the Lumia Black update. I'm wondering if this is a hardware issue or software issue. If it is a software issue I dont mind waiting for a patch, but if it is a hardware issue then I have no option but to reutrn to it. Any help on this matter would be greatly appreciated.
Solved!
Go to Solution.

I purchased a Nokia Lumia 1520 from Snapdeal. 2 days after using the phone, I inserted an SD card for data transfer and it didn't work with the phone. I tried to format the SD card as per Nokia forums and also tried to reset the phone but to no help. I took the handset to Nokia Care (Net Dot Solutions, Tilak Nagar, Delhi) and they tried to do a software upgrade but to no help.
I submitted the brand new working phone and the Nokia care kept it for 15 days. The only reply I ever got from them was that the set is in the factory with no status update at all. After 15 days I got response from Nokia care that the Phone is warranty devoid and not covered under warranty any more. There was no specific reason given for the warranty being devoid.
When I went to collect the set, it had minor scratches on the screen, which were not there when the set was submitted. The support personnel said that these are very minor and expected to be there. Very Strange! Also upon using the phone after I got it back from Nokia Care, I found that the front Camera is not working and the phone crashes each time the Camera is opened. Also the Auto-Brightness control (probably due to its sensor) is also not working.
Nokia care has damaged my phone in the 15 days they had it. Who is to be held responsible. And now they say my phone is warranty devoid and I need to pay for any repairs.
NOKIA Care - Disgusting!

Software issues with lumia 1520 since wp8.1 update

Hello,
I have Lumia 1520 which I bought in may 2014. Last month I have updated to wp8.1. Initially it was doing fine but since last 10-15 days I have been facing a series of issues with my mobile. I suspect 8.1 update to be the reason as I never faced a glitch
in my 3months of heavy usage on wp8.
below are the problems I have faced so far,
1) screen blacked out suddenly. No response whatsoever. It was working, I can receive calls and notifications but display does not work. Phone was continuously heating mean while. I visited the nearest,care center even they were clueless. Only thing they
did was to hardreset my phone.
2) volume automatically becomes 0. I try to change it someone value but the bar goes back to 0. Its like the volume is playing with me.annoying it was.
3) the touch does not work sometimes. Its sporadic lock and unlock,it works fine.
4) few minor issues.
these issues really annoy me. These might be some minor bug fixes please take these up and resolve. I have gone through many forums and writing this. So
many users facing similar issues. Thanks.

I have requested our Windows Phone Device Update support team to look into this.
Can you also post this in the Answers forum?
We have moved our support forum for the OS Consumer Support (almost any support of the Preview for Developer
release that is not related to developing an application) to the Microsoft Community website. (http://answers.microsoft.com/en-us/winphone/forum/wpdp )
For more information, please read this thread: http://social.msdn.microsoft.com/Forums/en-US/b342fcb2-faa2-4415-9a95-687f0ecdd4a2/move-of-preview-os-issues-forum-to-ms-community?forum=winphoneosissues

Lumia 1520 Battery Discharge Issue After Updating ...

After updating to Denim, my Nokia Lumia 1520 started to experience the following symptoms:
Phone charges to 100%, I disconnect and use an app like Instagram BETA, Internet Explorer, Lumia Camera, or any game--after no more than 5 minutes of use, the phone gives a "Critical Low Battery" alert and shuts down. If I try to restart phone immediately, it makes it to the AT&T splash screen or lockscreen and then same battery message appears and shuts down. If I wait 10-15 minutes after the shutdown to restart phone (without recharging) the phone will stay on, but battery level will report to be in the low 20s or 10s (whereas no more than 20 minutes ago, it was 100%).
When phone is at 100% battery: I take 2-5 photos or record mere seconds of video and I get the same "Critical Low Battery" alert. Upon restarting, some of the photos or video are nonexistent or corrupt files and battery level is reported at 2-5%.
However, if my phone is plugged in to charger, none of these "Critical Low Battery" alerts come up and I am able to use phone as usual. Considering that I cannot take a vacation and capture nature's beauty with an AC adapter always connected, this is a serious drawback.
Steps I've Taken:
Soft-reset
Full factory-reset
Moved all apps off microSD card (this improved situation maybe 5%)
Disabled almost all background app use in Battery Saver
Replaced microSD card when I thought this was a memory write/read issue
Installed "Battery" app to monitor battery use. After 750 data points were logged, my average battery life is reported at "16 minutes," which sounds about right.
My warranty should be expired since I purchased the phone December 2013, so I'm checking in here if anybody has had any luck with battery replacements or with a solution to this issue? At the same time, this issue arose strictly after updating to Denim and I've seen other users report this EXACT scenario. Is there any hope for Lumia 1520 users on this?
Other reported cases:
Battery Issue after Denim update: http://forums.windowscentral.com/nokia-lumia-1520/347112-battery-issue-after-denim-update.html
Battery critically low and shutdown: http://forums.windowscentral.com/nokia-lumia-1520/342343-battery-critically-low-shutdown.html

Hi albertico, TeJazz, and Samgh. Welcome to the Microsoft Mobile Community. We understand your situation and in response to this issue, we suggest that you perform the suggestions in the photo attached. If the issue persists, we recommend recovering your phone's software using the Windows Phone Recovery Tool. This link will work regardless of your location. If the same thing happens, it's best to take your phone to the nearest Care Point in your area for evaluation. Backup first to avoid data loss.
Attachments:
Battery drains fast.JPG ‏147 KB

Bright Spot on Macbook Pro Retina Display

Anyone else have a bright spot on their retina display? MIne has a defect that looks like a bright or bleached area 1x3mm. It is not dead pixel(s). The spot is about 13cm from the right and 6mm from the bottom.
This and big issues with it running a Thunderbolt display is leading me to return them both.

If people coming here for a bright spot on a MBPR screen, maybe you should see this thread which is going on too. https://discussions.apple.com/thread/4042189?tstart=0
My opinion: replace the whole machine not just a screen! use your 14-day return policy, do a full refund and order another one if it's necessary. Repair the LCD or replace it with the new one it might be good if it happens after a year or even two years but not for one-month year old machine! They should s.uck it up and replace the whole thing and do the d.a.m.n QA better next time.
Thanks and good luck

Lumia 1520 bright spot on screen

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