Lumia 1520 issue after cyan update

After cyan update the screen start vibrating automatically and open Bing search and some random apps. I don't have any control of that.
Then navigation bottom stop working. Sometimes I need to restart it or lock/unlock screen to make it work. This is very annoying. I never had this issue with wp8.

Try making changes in Display settings and see if that is of any help: 1. Display - Sunlight Readability off 2.Touch - Sensitivity Normal
Click on "Accept as solution" if it worked for you else if it was helpful you can click on "Kudos star" below.

Similar Messages

Lumia 925 rebooted after cyan update (everything i...

Hi all,
I installed Cyan update less than a week ago (Finland). Everything worked fine, but today my Lumia 925 started to install by itself software updates after which it erased ALL information (pictures, personal software. addressbook etc) from the phone! I also received an SMS from Microsoft congratulating me for buying a Lumia! All the software that is left is the "original" as if I just had purchased the phone.
I logged into my Microsoft account but no information was recovered. I guess this has to do with cyan update.
Can you help me please?!

You should not need to use the software reinstallation tool in this case, simply perform a reset of the phone from Settings, provided the backup option was switched on before the update you will have a backup linked to your Microsoft account, and your contacts at least are automatically sunced with that anyway. Automatic back-ups are normally switched on by defalut.
When the phone starts after the reset, there is an option during the boot-up process that asks if you wish to reinstall an earlier backup. Again, as long as you had all options selected, the resotration would inlude all items from the last back-up.
With regard to the update happening automatically, the phone can (if the setting is switched on) download updates automatically but it is not installed automatically, you would have received a notification on the screen and you would have pressed to install, perhaps this happened at a time when you were preoccupied and you pressed without checking what the notification referred to.
The welcome message is an automated part of the initial boot-up process, even after resets and updates.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Nokia Lumia 920 issues after latest update. Fix in...

Since the last update we are having massive problems on our Lumia 920 from ATT. Bad reception, losing Internet connection, etc.
We have over 30 920 deployed in our company. We did tests with and without the new patch and its like day and night.
Sitting in my office, i have 1-2 bars on the phone with updates, showing 4g, but cannot access any website.Plus constantly losing connection.
On the phone without update I have 2-3 bars, showing LTE and constant internet access.
It is horrible. We first thought it was related to the Access Point Software, but it is definitively the firmware.
Please fix asap. Not good advertising for those awesome phones.

This issue has already been covered on several threads on this forum. The update was found to cause issues on AT&T and was pulled part way through it's roll out. A fresh update is being prepared that fixes the issues. For more information contact AT&T or Nokia US.

Error code 80070005 after cyan update

After cyan update, I cant sign in microsoft account in my lumia 520. There will be error code 80070005. Help me solve that problem.
Solved!
Go to Solution.

even me also facing this problem plus other installed softwares are also not working and unable to update them from store. Its giving error code : 80070006 for updation.
Is there any issue in cyan update? If so, then why these guys rollout this update after so much testing.
Attachments:
screenshot.jpg ‏483 KB

Is there a fix for the wifi connectivity issue after ios6 update?

Is there a fix for the wifi connectivity issue after ios6 update?
Cannot connect to any wifi since update to 6.0.1
How do I get update to 6.0.2?
Will that even help?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Date format Issue after HRSP Update

Hi,
We are faced with a strange issue after HRSP update was applied on our client system (upgraded from SAP-KE-30 to SAP-KE-36).
There is an outgoing interface which picks up all the the starters into the local government pension scheme and updates a B2A document. This is implemented via a z-program.
When we look at the out put after the interface has run for the vast majority of employees it shows their date of birth as 21.05.1968 when it should show it as 21051968. This only appears to have happen after the HRSP's have been applied.
No modifications have been made to the z-program. What could be the reason for this issue. has anyone faced such an issue post HRSP update?
Any pointers on how to further investigate and resolve the issue will be most helpful.
Regards

Hello Iside,
In this case we can try to reload the software on the BlackBerry Smartphone to make sure it is running the latest version and there are no issues with the OS on the device.
To do this we would need to back up the BlackBerry Smartphone. Please open the BlackBerry Desktop Manager and connect your device. Click on the Backup and Restore options and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry Smartphone.
Once you have backed up your BlackBerry Smartphone please follow the link below to complete a clean reload of the BlackBerry Smartphone software.
Link: http://www.blackberry.com/btsc/KB11320
Please test the date once the software is reloaded prior to restoring the backup.
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Doc to go issue after ipad update ios 6.0 doc to go keeps dropping can't sync MacBook Pro

Doc To Go issue after ipad update ios 6.0 doc to go keeps dropping can't sync MacBook Pro (15-inch Late 2011), Mac OS X (10.7.5), ipad iOS 6.0

Post in the iPad forum, this one is for OSX

Exchange 2010 - Issues after rollup update installation.

Exchange 2010 - Issues after rollup update installation.
We are having issues since we installed SP3 Rollup updates 1, 2, 3, and 4.
Issue1 - People get an error messages constantly popping up when they access our webmail. The error messages are:
An unexpected error occurred and your request couldn't be handled. and
Your network connection is unavailable. Please reconnect and try again.
Issue2 - When I open the Exchange Management Shell I get the following error:
Failed to connect to an Exchange server in the current site. Enter the server FQDN where you want to connect.
Issue3 - We have been using third party software to filter spam email. It is installed on our Exchange server. Since the updates it has not been working and we have tons of spam coming through. I dont think that this issue is that important at the moment and
hope that it will be fixed after resolving issues 1 and 2.
We uninstalled all four rollup updates in hopes that everything would go back to normal but it hasnt. We still have the same issues.
Currently we are running Exchange 2010 SP3 on 2008R2 SP1.
Please help.
Thanks.
Greg

Hi,
Based on the description, you got the error below when you tried to accessed OWA after rollup update installation.
"An unexpected error occurred and your request couldn't be handled, and Your network connection is unavailable. Please reconnect and try again."
For this issue, I recommend you check the OWA virtual directory to see if "Redirect requests to this destination" is checked. If it is checked, please uncheck the option. Then please restart IIS service to check the result.
Open IIS Manager -> owa -> HTTP Redirect -> uncheck "Redirect requests to this destination:"
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Elite Pro, CMSS-3D not working and other issues after driver update

DElite Pro, CMSS-3D not working and other issues after driver update <font face="arial,helvetica,sans-serif" size="4">Elite Pro CMSS-3D control (on I/O console)no longer controls CMSS-3D.
The only time it works is if the original drivers are installed from the installation CD.
ANY other drivers stop the control on the Elite Pro I/O console from having any effect on CMSS-3D.
Also at one time when I cotrolled volume, CMSS-3D(original drivers), EAX and Crystalizer from the Elite Pro I/O controls then I had on screen display of said control that was being moved(on I/O console).
Now regardless of what drivers are installed, there?are no longer any on screen indicators.
The indicators looked like the ones that show when using the remote controller.
Anyone have any ideas?

Hello friends, if any body have problem with "Creative Sound Blaster X-Fi series Driver 2.8.003" then you can download previews "Creative Sound Blaster X-Fi series Driver 2.8.0008" from above direct Links :
http://rapidshare.com/files/252388832/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part0.rar
http://rapidshare.com/files/25239047/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part02.rar
http://rapidshare.com/files/252397989/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part03.rar
http://rapidshare.com/files/252397990/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part04.rar
http://rapidshare.com/files/25239799/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part05.rar
http://rapidshare.com/files/25240785/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part06.rar
http://rapidshare.com/files/25240787/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part07.rar
http://rapidshare.com/files/252405003/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part08.rar
http://rapidshare.com/files/252408540/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part09.rar
http://rapidshare.com/files/252408542/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part0.rar
http://rapidshare.com/files/2524409/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part.rar
http://rapidshare.com/files/25244020/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part2.rar
http://rapidshare.com/files/2524402/__Creative_Sound_Blaster_X-Fi_series_Driver_2.8.0008__.part3.rar
http://rapidshare.com/files/25244022/[email protected]7.254.6.0

Lumia 620 not woking after cyan update

I did cyan update on lumia 620 , while updating it shows a sad smile and rebooted to running wheels. after 20-30 seconds its keep rebooting and the loop continues.
Future is here. where ????
help me if you can. anyway am not going to stay with nokia and wp.

Hi, vaissocial. Sorry to learn about your experience in updating your phone. Let's try to recover your phone through the following troubleshooting steps:
1. Hardware Reset
Note: All information on your phone will be deleted and anything that has not been backed up will be lost during this process. If you cannot access your phone's menu, unfortunately you will not be able to backup any data.
a. Make sure your phone is powered off.
b. Press and hold the volume down button.
c. Press the power button until the phone vibrates, then release the power button.
d. Keep the volume down button held until you see an '!' on the screen, then release the volume down button.
When the ! appears, press the following buttons in order:
volume up
volume down
power
volume down
You should see rotating gears on your screen for around 5 minute and its display will then turn blank for 30 seconds while your phone restarts. It will take several minutes for it to restart. Once it has restarted, you will need to follow the on-screen instructions and complete the initial set-up process on your phone.
2. If the issue remains, we suggest recovering your phone's software using the Nokia Software Recovery Tool. For more information, please check this link: http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA142987.
BTW, the link is from the Nokia UK website. For future reference, please refer to your local Nokia website. Keep us posted with the outcome.

Software issues with lumia 1520 since wp8.1 update

Hello,
I have Lumia 1520 which I bought in may 2014. Last month I have updated to wp8.1. Initially it was doing fine but since last 10-15 days I have been facing a series of issues with my mobile. I suspect 8.1 update to be the reason as I never faced a glitch
in my 3months of heavy usage on wp8.
below are the problems I have faced so far,
1) screen blacked out suddenly. No response whatsoever. It was working, I can receive calls and notifications but display does not work. Phone was continuously heating mean while. I visited the nearest,care center even they were clueless. Only thing they
did was to hardreset my phone.
2) volume automatically becomes 0. I try to change it someone value but the bar goes back to 0. Its like the volume is playing with me.annoying it was.
3) the touch does not work sometimes. Its sporadic lock and unlock,it works fine.
4) few minor issues.
these issues really annoy me. These might be some minor bug fixes please take these up and resolve. I have gone through many forums and writing this. So
many users facing similar issues. Thanks.

I have requested our Windows Phone Device Update support team to look into this.
Can you also post this in the Answers forum?
We have moved our support forum for the OS Consumer Support (almost any support of the Preview for Developer
release that is not related to developing an application) to the Microsoft Community website. (http://answers.microsoft.com/en-us/winphone/forum/wpdp )
For more information, please read this thread: http://social.msdn.microsoft.com/Forums/en-US/b342fcb2-faa2-4415-9a95-687f0ecdd4a2/move-of-preview-os-issues-forum-to-ms-community?forum=winphoneosissues

Mail account on Lumia 925 after Cyan update.

After completing the Cyan update on my Lumia 925 I had to go through the new procedure to reactivate my Google account (G-mail) on my phone. I followed all the steps in the procedure and finished. The next thing that happened was that the account was displayed in the account list but with dimmed letters and indicating "synchronizing". Twelve hours later it is still the same. And it is not possible to mark this account to delete it and start over. Have also tried to activate the same account one more time but then get the message that that account already is active on this devise.
Restarting the phone did not help either. Hope someone can help.

I went through the standard setup where the phone sends you to a google page for authentication with username end password for the Gmail account. Then you have to agree with Google/gmail terms, and then sett which things to synchronize (calendar, contacts and e-mail). And chose manual or automatic updates. I chose to only synchronize e-mail and do only manual synchronization. Then I hit finish and the account started its synchronization which has never ended.

Lumia 925 ATT Here Drive+ issue after Cyan

I've noticed that on my 925 Here Drive+ doesn't recognize addresses that it previously did. It can find the address just fine from Here Maps, and will give turn by turn directions when you start navigation from there, but not when you use the people hub to quickly navigate to an address from a contact. Pops up a dialog that says no address was found.
I've done a soft reset etc, did a full erase and update, not from a backup, everything from scratch.
I would appreciate any advice you might have, one if my most used features.

Same problem here.
Had the Lumia 925 for nearly a year - without any problems ever.
Since the Cyan update the phone often freezes, which it never did before. The only way to bring it back to life is the Power+VolumeDown button combination.
On the first few freezing occasions the glance screen was showing and stuck, and it was charging via USB.
I have reset the phone (from Settings -> Phone), and turned the glance screen to "Peek", which appears to have reduced the occurrences of freezing, but it still happens.
From my observation freezing is more likely during charging, but that may have been a coincidence. It has also occurred while not charging.
3G, Data connection, and location were on in all cases of freezing, WiFi and NFC were off in all cases.
This is a _very_ serious bug that should get lots of attention immediately! The threads about it fill in several locations, at wpcentral, MSDN, etc. (it apparently affects several Lumia models).
Are there experiences with using the Nokia Software Recovery Tool? It will apparently reset the Lumia 925 to a pre Cyan state. If I then install the updates, including Cyan, again, will there be a chance of the freezing problem to be gone? Or should I refrain from installing the Cyan update again for the time being if I want the phone to be reliable?

Lumia 920 Developer Edition & Cyan update

Hello, I have the Lumia 920 Developer Edition and recently got the 8.1/Cyan update. Previously, it was running the latest 8.0 ROM version for the device:
RM-821
059R4H6
My carrier is T-Mobile USA and I was getting their HSPA+/LTE signals just fine with peak download speeds upwards of 11MB/s. After the 8.1/Cyan update I received last night I now only get regular HSPA signals and my download speeds peak at 1.5MB/s.
What changed? Will this be fixed?

I spoke with T-Mobile USA support yesterday and they are looking into it. Your idea that 4G might be disabled in the Cyan/8.1 version of this Nokia Product code might be true, but if so why would they do that other than by mistake? If that is the case I hope Microsoft/Nokia fixes it soon and sends the update OTA.
Another problem I am experiencing with this update is that the Internet Sharing feature cannot detect that my cellphone contract has tethering enabled (I've always had it because I need it for work) and it is sending me to the T-Mobile web page for upgrading my cellphone plan. The T-Mobile representative said that this shouldn't be happening and they will have it fixed soon.
This behavior makes me think that this ROM update is not "negotiating" with the T-Mobile USA network correctly. Whether it should be fixed on the carrier side or the Nokia side I don't know. However, if T-Mobile can fix the Internet Sharing feature without anything being done on the Nokia side I think they will also be able to allow this updated ROM to get 4G connections by making some small configuration changes on their side.
If they are able to do it I will definitely say that T-Mobile USA is the BEST carrier in this country. I already recommend it to everyone I know (unless coverage is an issue). I would recommend them even more strongly. I hope T-Mobile USA is reading this!!!

620 slower after cyan update

Hello everybody...
I noticed that after the cyan update, my Lumia 620 is much slower than before. I don't want to downgrade to black... Is there any setting I have to do or something like that to speed up my phone again?
Phones history: 5110, 6110, 3330, 6600S, 6120C, E65, E75, L620, L820

Hi r3mycc,
Are you getting this issue when accessing anything on the phone or when accessing a specific app? You can try the troubleshooting steps found on the below link:
• My phone does not work or respond as expected
Note: This link is intended for the Philippines. You can give us your location so we can give you the correct link.
We hope to hear from you the soonest.

Lumia 1520 issue after cyan update

Similar Messages

Maybe you are looking for