Lumia 1520 Sim and MicroSD bay

Hello,
My Yellow 1520's sim and microSD bays are wobley and not secure. Is this common where they kind of wiggle around when you touch them when they are fully installed? I'm not sure if this is a common issue or if it is only unique to mine. If it is unique, can I perhaps get a replacement sim/sd door? Thanks!

don't believe it is, so if you are concerned about the build quality of the particular handset you received, take it back to your point of purchase. if they are being less than helpful, take your phone to Nokia Care for inspection.

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Nokia Lumia 1520 - Bluetooth and Data Connectivity...

Hi - i recently updated my Nokia lumia 1520 with a new firmware that Nokia tool told me being available. after that i have consistantly having bluetooth connectivity issues and Data connectivity issues.
i have a Jabra Clipper bluetooth headset which . i am no longer able to pair it. it detect and says jabra clipper, then starts pairing, then simply says couldn't connect.
if i have wifi on, if i go out of range of the WIFI signal, my data connection stops working as well. this is 100% of the time. i have to reboot my phone to get data connectivity back.
Its on Lumia Cyan
manufacturer name: RM-937-im_mea3_1019
core build id: 7030.80
bsp release: 2061.0066
applicatoin versoin: 3.11.2.1
build creation date: 7/8/2014
from Nokia software recovery tool:
Product Code: 059V479
Software Version: 02061.00066.14253.40002

Because I am just an end-user like you and I do not have your hardware combination here, I can only give general advice. Could be a new interoperability issue between these two devices, introduced with Lumia Cyan. Could be a old wrong pair-key. Or could be interfering between your Bluetooth and Wi-Fi (Bluetooth Adaptive Channel Hopping). Therefore, let us start with the Bluetooth part:
on the Nokia Lumia 1520, Settings » Wi-Fi » Off (to avoid any interference)
on the Nokia Lumia 1520, Settings » Bluetooth » On
(status: paired) tap and hold your Jabra CLIPPER » delete (if paired already)
on the Jabra CLIPPER, press and hold the multi-function button until the indicator light is solid blue (approximately 6 seconds) to activate the paring mode
Your Bluetooth headset should appear in your phone now. After you tapped on it, it should be paired successfully. Does it?
If not, start over again and between step 1 and 2, power off both Jabra CLIPPER and Nokia Lumia 1520.
If it still does not work, start over and between step 1 and 2, please hold volume down + power until the Nokia Lumia 1520 turns off (soft reboot; do not forget to set your date/time afterwards).
If it still does not work, start over and between step 1 and 2, turn off your Wi-Fi access point.
Does it work now?

Lumia 1520 Camera and SD Issues

I love my Lumia 1520. I'm a heavy user of camera and video. Since the upgrade to 8.1 I have had persistent issues. I have reflashed my device twice and the problems remain.
1. The Nokia Camera app intermittently takes 2 - 4 mins to load. It says "loading" and does some processing. Sometimes it opens, sometimes it doesn't.
2. After the above behavior, Saving the photo takes 60 seconds or more. If I navigate away while the photo is being "saved" the photo is lost.
3. My original SD card, purchased with the phone at the AT&T store, is saying "Scan SD card and fix errors". Saying Yes to this seems to do nothing.
The above behavior is intermittent. For example just now while writing this, I tried the Microsoft Phone camera app and was able to take pictures successfully and without issue. I switched back to the Nokia Camera App, which I prefer, and the app functioned normally.
Yesterday I missed several important shots because the Nokia Camera App wouldn't load quickly (less than 30 seconds in this case) and the moment was long over when the camera was functional.
Appreciate the help! I love this phone!

Hi @UltraVioletIris ,
To troubleshoot this, purchase another SD memory card, a reputable brand from a reputable store. 32GB Kingston Class 10 SDHC cards have worked reliably for me through 3 years and on 4 different Nokia phones, others have other favorites.
Backup everything, to the cloud and/or via USB to a PC.
Menu -> Settings -> storage sense -> SD card -> remove, shut down the phone, remove the old SD card, insert the new SD card straight from the packaging into the phone, start up the phone. The new card must be recognized and ready for use in the phone right away, without error messages or scan for errors notices, otherwise go directly to the second step.
1: If the new SD card works without issues then the original SD card is defective.
2: If the intermittent errors persist then the phone need repair or replacement.
A competent store should acknowledge the warranty claim on either the SD card or the phone after this.
Please let us know how it goes?
Hans

Lumia 1520 backgrounds

I have lumia 1520, and I found it's stock backgrounds, on this page http://winsource.com/2013/11/18/download-nokia-lumia-1520-wallpaper-and-ringtones/ , but can anyone help me where to find those (first 17 on photo): http://www.4shared.com/photo/shj-Aapece/wp_ss_20140215_0001.html
Thanks

Hi,
Thank you for the feedback. We’re continuously developing our products further and delivering updates to your Lumia. Like @adrianhughes said, it is best to visit the nearest Care Point to have your phones checked by our technicians. You may check the nearest one using this: http://www.nokia.com/global/support/locations/. Cheers!

Lumia 1520/AT&T: What is the best MicroSD card opt...

Hello,
I am writing to the Nokia forums because I have a doubt on which 64gb MicroSD card I should buy for my Nokia Lumia 1520 (AT&T model). I want to use this card for photos and video recording at 1080p up to 30FPS.
Doing some research, I found that for best results I need a Class 10 MicroSDXC card if I don't want the video to skip during the recording if writing the video directly to the card as I record. Apparently I also have to look for the UHS-1 designation aside from Class 10.
Therefore, I went shopping around in Amazon.com and I have narrowed down my choices to the following three cards.
Sandisk 64GB Class 10 UHS-1
Transcend 64GB MicroSDXC Class 10 UHS-1
Sony 64GB MicroSDXC Class 10 UHS-1
Out of the three choices which one provides the better option? I am leaning towards the Transcend MicroSD card, but would like to get a feedback from Lumia 1520 owners.
Michael
Nokia Lumia 1520 | Windows Phone 8.1 "Lumia Cyan"

The sandisk is the one I use with no issues whatsoever
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 1520 video recording on Microsd card i...

First off, I have a Nokia Lumia 1520 for about one month now. I love the screen size and everything. My picture/video recording to phone memory works fine. I have recently purchased a Class 10 Sandisk Pixtor 64GB microsd card from Best buy for video/pictures storage due to this device having only 16GB of memory.
http://www.bestbuy.com/site/sandisk-pixtor-64gb-microsdhc-class-10-memory-card/1299201.p?id=12190475...
Picture taking is fine writing to this card. However, I noticed that on all video recording mode (720p to 1080p), the video would sometimes skip and lose a few frames here and there. For example, when i try to record a video of a kid running, the video playback will show the kid run across but would jerk or freeze a bit during his run (almost like the phone is too busy doing other tasks during recording). Playing the same videos on a computer show the same result which means the video taken were bad to begin with. My temporary fix is to switch video/picture recording to the phone storage itself but that defeats buying the sd card in the first place.
Anybody else having this issue? I couldn't find another microsd card to test but i wonder if the phone itself is having a performance issue with sd cards in general. Should i engage with tech support from Nokia?

It is quite well known that Class10 card are overkill on a mobile phone and in many cases have been proven to actually have worse performance when compared to even Class4 cards.
Class10 cards really only make sense in (high end) DSLR ca,eras where itis a requirement the shots can be written to the card fast. In practical use the class only indicates the card cab sustain a transferrate of X MB/s and with that in mind a Class4 card even will be plenty fast for your mobiel phone.
Due to the fact a Class10 card is basically overspec for the hardware it may even cause timing issues.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia lumia 1520 network issue(SIM not active) aft...

Dear Nokia/Microsoft Team, can someone assist me on this issue. I was using my Nokia Lumia 1520 with W8. I got notification to update to W8.1. After update now Sim not getting active. I am unable to change from flight mode. Also I tried to downgrade to W8. But no luck. Buying such expensive phone was a major mistake I think I made.

Thanks for your response.
Please find attached more info.
Presently i live in India. pls. advise how this can be degraded to WP8.
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Nokia Lumia 1520 OVERHEATED Symptoms and Died Afte...

My new phone Nokia Lumia 1520 is beautiful and it works great. I like its big 6" screen and everything else it was designed to do.
However, for first two months of using this new phone, it started showing overheating problem. I remember overheating occurred at least 4-5 times in last two month period. Last time overheat issue got really worst yesterday. It was not hot enough to burn your skin but It got to the point of intolerable. Overheat happens when my phone was heavily in use: frequent calls, texting, and internet usage, and other apps running in background like Microsoft OneDrive Cloud. I talk many times over 15 and 30 minutes long on the phone, and the phone heats up. When it overheated, I stopped using the phone and let it cooled. It cooled off after it has a little rest. The battery was always good; it runs almost of the entire day and only needs recharge at end of day.
Then until yesterday, I turned on the feature "Internet Hotspot Sharing" in Settings for very first time to get my laptop online. I worked on my laptop for several hours. When I got home last night, Nokia Lumia 1020 was completely knocked out. It went blank and unresponsive. I left it charging the entire night. This morning, it didn’t even turn on or off. It was just a dark screen, dead weight.
Today I am going to take it back to AT&T service store and have it checked out. I went online today and found this overheat discussion going on, and so here I post my facts to share with everyone.
Usage in 2 month period (60 days):
Phone calls: 1,503 times, 25.1 calls per day
Phone call length at least 60 minutes: 1 time
Phone call length at least 30 minutes: 17 times
Phone call length at least 15 minutes: 66 times
Total minutes used: 5,271 minutes
Total Picture/Video /Text/Data Used: 735 times, 24.5 messages per day
Data used: 168 times
Text used: 476 times
Picture & Video Used: 91 times
Total data used: 3,695 MB or 3.6 GB
Solved!
Go to Solution.

To: yasfer21 Mobile Visionary
Looking at the statistic of many people reporting overheat problems with the phone. Does that tell you something? I think Nokia is aware of their inferior product. Nokia needs to improve their product quality or risk of losing customers like me. I'm one of many reports about overheat problem. This is not an issolated issue; it's commonly reported from users like me regarding this phone.
I will be happy to show you proof of my transaction with AT&T. I can post it here for everyone to see. I bet if you go to Nokia assembling facility, you would probably see tons of returned overheat phones. Research it yourself rather than speculating. Your thought is irrelevant to the overheat issue experiencing by users.
The replacement phone I received from AT&T seems to be working fine now. It's working ok. Overheat issue has disappeared from the replacement phone. I will post my comment again if overheat issue repeats. Technology we using today is just a temporary for a better invention and idea tomorrow. Remember we have progressed from a little pager device clipped to your waiste 20 years ago to smartphone screen today?
There's no such thing as perfect on this planet earth, ranging from birth defects to space shuttle disasters Challenger & Columbia. All we can do is to learn, improve, and keep on moving toward Type 1 Civilization. We can never reach a perfect point, our universe is forever expanding.

Nokia lumia 1520 loud speaker grinding sound and w...

hi,
my nokia lumia 1520 has been making sound grinding sounds which can only be heard if you put your ear close to the loud speaker. i emailed the company that i bought the phone from and this is what they said:
"for this type of issue, you can do a Master Reset on your phone (please take note that by doing this all of your data will be erased). If the problem persists, kindly go to your nearest Nokia service center to have it checked. If it's still under warranty, any repairs will be free of charge. If it's NOT under warranty, please get the code from the service center and forward it to us through [email protected] so we can review the charges (subject for approval) and give you a refund for it."
i did as they said but when i went to the nokia care centre, since i live in uk and the phone is from dubai they said that its out of warranty so i asked them for a code as the company said to me but nokia care team had no idea what i was talking about. i showed them the email and nothing
so i was wondering if anyone can help me out
id really appreciate it
thanks

Hi thedeepsleeper,
Welcome to the Nokia Support Discussions!
Are you still having an issue with your Lumia 1520? If yes, did something happen to your phone prior to the issue? What troubleshooting steps have you tried so far? Does it happen only when you put it on a loudspeaker? How about when connecting your earphone to your phone?
If you would like to send it for repair and since there's no international warranty, we suggest sending it to a Nokia Care Point in Dubai instead. To know more about the difference between the warranty in the UK and in Dubai, see these links:
http://www.nokia.com/gb-en/support/manufacturers-limited-warranty/
http://www.nokia.com/ae-en/support/manufacturers-limited-warranty/

Lumia 1520.1 RM-937 Bluetooth and Wi-FI

Hi,
I have an unlocked version of the 1520 RM-937 which i am using with ATT. I have selected 3G to be my highest connection speed.
I have couple of issue, the major one being bluetooth. I have a Nokia BH-121 and built in Car Bluetooth, but both have an issue reconnecting. They pair just fine but wont reconnect automatically and need to be paired again. When they are connected, they work flawlessly. But the reconnection after pairing does not work even once. My phone has the device in the list, i click on it, it tries to connect and they the device disappears and reappearas and says Tap to Pair.
Also the wi-fi fails to connect to a network until phone is restarted. I also experienced this with the Lumia ICON as well.
Besides that everything works fine. I love the phone.
Daman
Lumia 1520
Past: Icon, 928, 720, N9, N97(ugh)

Hi,
Got the Lumia CYan update yesterday hoping that it would fix my bluetooth problem. I have Cortana on my Hong Kong country variant but still bluetooth issue is not resolved.
After pairing instance, the bluetooth does not re-connect on subsequent attempts (it does try to reconnect). On reconnect attempt it fails and presents "tap to pair" under the bluetooth network.
Please help.
Daman
Lumia 1520
Past: Icon, 928, 720, N9, N97(ugh)

Nokia Play 360 speakers and Nokia Lumia 1520

Hi all,
I've got a pair of these speakers and am having trouble with my Lumia 1520. The Lumia connects and starts playing just fine but, after a few minute the audio drops for a split second every ten seconds or so. The music continues to play with this dropout every ten seconds.
I've tried it with my wife's iPhone 5c without any sign of a glitch. Anyone got a solution?
JC

Hi see also
Jehora
Registered Member
Posts: 1
Nokia Play 360 stereo music unstable.

Lumia 1520 - back arrow button and Windows button ...

Hi,
Can someone please tell me why the back button and the windows button have stopped working (2 of the three buttons at the bottom of the Lumia 1520)? The search function works fine by the way. It is also causing the 'Listening' function to turn itself on all the time, which I assume is to do with the functionality of the Windows button in the middle of the three. I'm going to throw it out the window soon...Any help except turn off and on again, change sensitivity (tried these) would be greatly appreciated

You can try a soft reset by holding both the Power and Volume Down buttons pressed until the phone vibrates and restarts. If that doesn't help, try a full reset from settings > about > reset your phone. Make sure you back up all you can before doing that. The last DIY resort is a complete clean firmware reinstall using the Nokia Software Recovery Tool
If the buttons still don't work properly after all that, it'll have to be a visit to Nokia Care to have the phone checked for a hardware fault.

Headsets for Lumia 900 (and lumia 1520)

Hi
I currently own a Lumia 900 which I mostly use with Plantronics Bluetoth - and it works fine.
Now I try to use it with my Razer Kraken Pro and it does not work at all - very low and scatchy noise - and if I try with my wifes headset (an iPhone compatable headset) its the same story.
Both of the headsets work fine on my wifes iPhone but works poorly on my Lumia 900.
Why is that ?
I expect to buy the new lumia 1520 when it arrives to Denmark in the start of 2014 but can I expect the same headset issues with that model ?
best regards

Nothing wrong with your phone. iPhone headsets only work with iPhones.

Lumia 1520 Battery Discharge Issue After Updating ...

After updating to Denim, my Nokia Lumia 1520 started to experience the following symptoms:
Phone charges to 100%, I disconnect and use an app like Instagram BETA, Internet Explorer, Lumia Camera, or any game--after no more than 5 minutes of use, the phone gives a "Critical Low Battery" alert and shuts down. If I try to restart phone immediately, it makes it to the AT&T splash screen or lockscreen and then same battery message appears and shuts down. If I wait 10-15 minutes after the shutdown to restart phone (without recharging) the phone will stay on, but battery level will report to be in the low 20s or 10s (whereas no more than 20 minutes ago, it was 100%).
When phone is at 100% battery: I take 2-5 photos or record mere seconds of video and I get the same "Critical Low Battery" alert. Upon restarting, some of the photos or video are nonexistent or corrupt files and battery level is reported at 2-5%.
However, if my phone is plugged in to charger, none of these "Critical Low Battery" alerts come up and I am able to use phone as usual. Considering that I cannot take a vacation and capture nature's beauty with an AC adapter always connected, this is a serious drawback.
Steps I've Taken:
Soft-reset
Full factory-reset
Moved all apps off microSD card (this improved situation maybe 5%)
Disabled almost all background app use in Battery Saver
Replaced microSD card when I thought this was a memory write/read issue
Installed "Battery" app to monitor battery use. After 750 data points were logged, my average battery life is reported at "16 minutes," which sounds about right.
My warranty should be expired since I purchased the phone December 2013, so I'm checking in here if anybody has had any luck with battery replacements or with a solution to this issue? At the same time, this issue arose strictly after updating to Denim and I've seen other users report this EXACT scenario. Is there any hope for Lumia 1520 users on this?
Other reported cases:
Battery Issue after Denim update: http://forums.windowscentral.com/nokia-lumia-1520/347112-battery-issue-after-denim-update.html
Battery critically low and shutdown: http://forums.windowscentral.com/nokia-lumia-1520/342343-battery-critically-low-shutdown.html

Hi albertico, TeJazz, and Samgh. Welcome to the Microsoft Mobile Community. We understand your situation and in response to this issue, we suggest that you perform the suggestions in the photo attached. If the issue persists, we recommend recovering your phone's software using the Windows Phone Recovery Tool. This link will work regardless of your location. If the same thing happens, it's best to take your phone to the nearest Care Point in your area for evaluation. Backup first to avoid data loss.
Attachments:
Battery drains fast.JPG ‏147 KB

Nokia Lumia 1520: was just sold a prototype model,...

Hi everyone, subject explains it all. I bought the phone off someone in a local classified, now deleted of course, only to come home and find out that it is in fact a prototype. They showed me it worked and everything with a sim card in it, but it's my understanding that this phone still will be limited in functionality and potentially not able to update or eventually work at all?
So my big question is, what am I supposed to do? I understand this phone is considered stolen property, so am I supposed to turn it in to Nokia? And I'm afraid I'm in for some bad news here, but are they able to work with me on this for replacing it with a legitimate model, or perhaps crediting me towards a purchase of an official one? I'd hate for this to simply turn into a situation where I end up having to return it to Nokia for nothing. That way, the seller gets a couple hundred bucks, Nokia gets their phone back, and I ended up paying for nothing. Thanks everyone.

@paulheu :
Yeah, I thought someone from regulars / moderators would've written that sooner or later.
I dunno whether you're affiliated with Nokia anyhow but the fact is that the company should take better care of their manufacturing process and only deal with the people/companies they can trust.
Nokia Communicators (might have been the first smart phone ever introduced) were manufactured in Finland. Have you heard any prototype material of Communicators being sold on Ebay???
When Nokia closed its factory in Salo, Finland, first Lumia phones were manufactured in South Korea (might have been the same manufacturing plant where Samsung and/or LG Windows Phones were manufactured). For example my Lumia 710 is manufactured in South Korea. Have you heard any prototype material of Korean Lumias being sold on Ebay???
Nowadays the majority of mobile phone manufacturers have moved their production to Chinese manufacturing plants (subcontractors?) because of the cheaper manufacturing costs. So did Nokia: my Lumia 625, 928, Icon and my wife's 1020 have all been manufactured in China. And now there are prototype items sold on Ebay and illegal copies (inferior Android version) of Lumia 1020 sold in China. The perception/understanding of legal matters is not necessarily so strong/well informed in China like it's in other countries. Maybe this Chinese Ebay seller didn't even know he was selling illegal stuff??? iPhone is also manufactured in China but as far as I know (I'm not an "iBeliever" and never will), there hasn't been any illegal iPhone stuff (displays etc.) on Ebay.
If we'd consider the legitimacy of my purchase, I didn't know I was about to purchase an illegal item when I made the purchasement. So when I received the item and opened the package I found out that it's a prototype item. The seller is in China so I had the following alternatives:
1) the seller will ship me an original legal version of Lumia 1020 display package (well I don't think the guy would've even had those legal versions) or
2) return the item to the seller (ship it back from Finland to China, doesn't sound worthy at all) or
3) report it to Finnish police (the seller is in China so what are there possibilities to do anything about it) or
4) report it to Ebay. They'd probably close down the account of that Chinese guy or do nothing at all (example: take a look at those BAD ESN phones sold on Ebay. Some of them are stolen but they're still sold over there). EDIT: if Ebay would've closed down seller's account, he probably would've created another one and restarted his business, or
To summarise the whole thing: these two things (the guy with his Lumia 1520 and the current display of my wife's Lumia 1020) would've never happened if the manufacturer would've only dealt with the people/companies they'd be able to trust to.
Moderator's post: This post is edited.

Lumia 1520 Sim and MicroSD bay

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