Lumia 1520 update information

Hello,
When can we expect the update for Lumia 1520?
Not talking about Denim update, talking about OS update only with the new features (creating folders, selection of multiple sms)
Thanks,
Jose Santos
Solved!
Go to Solution.
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Hi, Jose_D_Santos. To verify, did you install the Windows Phone Developer Preview on your phone? If yes, best to post it here: http://social.msdn.microsoft.com/Forums/en-US/home?category=wpprevdev . In case you have the Lumia Cyan update, these features will become available on the Lumia Denim Update. More information can be found here: http://conversations.nokia.com/2014/09/04/lumia-denim-update/ .
Cheers!

Similar Messages

Lumia 1520 updating without wifi.

Is it possible to update the phone without a wifi connection?

Hi, luiji.
Welcome to the Nokia Support Discussions!
You can download the software update to your phone using Wi-Fi or a cellular data connection. If you want to use your data connection, make sure that your Wi-Fi is turned off. Note though that charges may apply. This is why we usually recommend using Wi-Fi in updating your phone for free and more stable connection.
By the way, are you using the Nokia Lumia 1520? If yes, what is the software update that you are trying to download? Thanks.

Lumia 1520: update error code 80188306

This seems to be already known issue with earlier updates & with several Lumia models, but today I got this error when trying to update (Cyan -> Denim). Update is downloaded, but when preparing the installation, got this message after 8-11% of the preparing process.
Can't find anything that solves the problem. There is more than 11 gb free (55 gb in the card). Tried soft reset, no good.
Any ideas?

Hi, BvN77. Welcome to Microsoft Mobile Community. Does this happen regardless of connection you are using? Have you tried checking this link: http://answers.microsoft.com/en-us/winphone/forum/wp8-wpupdate/code-80188306/21720935-5aee-4d8e-a153....
We'll wait for your reply.

Availability of the Lumia Denim update for Lumia 1...

Hello good evening, would like to know why they are delaying terminals Lumia 1520 update CV HK, said that along with the 930 would be among the first to receive Denim, and we're almost in the middle of February, I expected something of more quickly.
Moderator's note: The subject was edited as we've created a new thread for the post.

Hi, javanhl. Thanks for participating in the community. For us to better address your inquiry, can we have your phone's current OS version & Firmware revision number? You can find this information on Settings > about > more info. BTW, make sure to keep your phone's system apps updated. You can scan the QR codes here: Windows Phone 8 App Updates. We'll wait for your reply.

Software issues with lumia 1520 since wp8.1 update

Hello,
I have Lumia 1520 which I bought in may 2014. Last month I have updated to wp8.1. Initially it was doing fine but since last 10-15 days I have been facing a series of issues with my mobile. I suspect 8.1 update to be the reason as I never faced a glitch
in my 3months of heavy usage on wp8.
below are the problems I have faced so far,
1) screen blacked out suddenly. No response whatsoever. It was working, I can receive calls and notifications but display does not work. Phone was continuously heating mean while. I visited the nearest,care center even they were clueless. Only thing they
did was to hardreset my phone.
2) volume automatically becomes 0. I try to change it someone value but the bar goes back to 0. Its like the volume is playing with me.annoying it was.
3) the touch does not work sometimes. Its sporadic lock and unlock,it works fine.
4) few minor issues.
these issues really annoy me. These might be some minor bug fixes please take these up and resolve. I have gone through many forums and writing this. So
many users facing similar issues. Thanks.

I have requested our Windows Phone Device Update support team to look into this.
Can you also post this in the Answers forum?
We have moved our support forum for the OS Consumer Support (almost any support of the Preview for Developer
release that is not related to developing an application) to the Microsoft Community website. (http://answers.microsoft.com/en-us/winphone/forum/wpdp )
For more information, please read this thread: http://social.msdn.microsoft.com/Forums/en-US/b342fcb2-faa2-4415-9a95-687f0ecdd4a2/move-of-preview-os-issues-forum-to-ms-community?forum=winphoneosissues

Lumia 1520 Battery Discharge Issue After Updating ...

After updating to Denim, my Nokia Lumia 1520 started to experience the following symptoms:
Phone charges to 100%, I disconnect and use an app like Instagram BETA, Internet Explorer, Lumia Camera, or any game--after no more than 5 minutes of use, the phone gives a "Critical Low Battery" alert and shuts down. If I try to restart phone immediately, it makes it to the AT&T splash screen or lockscreen and then same battery message appears and shuts down. If I wait 10-15 minutes after the shutdown to restart phone (without recharging) the phone will stay on, but battery level will report to be in the low 20s or 10s (whereas no more than 20 minutes ago, it was 100%).
When phone is at 100% battery: I take 2-5 photos or record mere seconds of video and I get the same "Critical Low Battery" alert. Upon restarting, some of the photos or video are nonexistent or corrupt files and battery level is reported at 2-5%.
However, if my phone is plugged in to charger, none of these "Critical Low Battery" alerts come up and I am able to use phone as usual. Considering that I cannot take a vacation and capture nature's beauty with an AC adapter always connected, this is a serious drawback.
Steps I've Taken:
Soft-reset
Full factory-reset
Moved all apps off microSD card (this improved situation maybe 5%)
Disabled almost all background app use in Battery Saver
Replaced microSD card when I thought this was a memory write/read issue
Installed "Battery" app to monitor battery use. After 750 data points were logged, my average battery life is reported at "16 minutes," which sounds about right.
My warranty should be expired since I purchased the phone December 2013, so I'm checking in here if anybody has had any luck with battery replacements or with a solution to this issue? At the same time, this issue arose strictly after updating to Denim and I've seen other users report this EXACT scenario. Is there any hope for Lumia 1520 users on this?
Other reported cases:
Battery Issue after Denim update: http://forums.windowscentral.com/nokia-lumia-1520/347112-battery-issue-after-denim-update.html
Battery critically low and shutdown: http://forums.windowscentral.com/nokia-lumia-1520/342343-battery-critically-low-shutdown.html

Hi albertico, TeJazz, and Samgh. Welcome to the Microsoft Mobile Community. We understand your situation and in response to this issue, we suggest that you perform the suggestions in the photo attached. If the issue persists, we recommend recovering your phone's software using the Windows Phone Recovery Tool. This link will work regardless of your location. If the same thing happens, it's best to take your phone to the nearest Care Point in your area for evaluation. Backup first to avoid data loss.
Attachments:
Battery drains fast.JPG ‏147 KB

Lumia update in Lumia 1520 Claro Uruguay

Hi I have a Lumia 1520, operator Claro, country Uruguay. Still in Black update.
My phone is no longer listed in: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/availability-in-latin...
Sometime ago (before Denim update) was listed with Black of course.
Don't know why is not listed at least with Black label.

Welcome to our community, alvarogarcia. We would like to verify first if you originally purchased your phone from the Claro network or from another store. Also, update availability may vary depending on your phone model, region, and network service provider or carrier. Software updates are continuously made available based on operator approvals.
We'll wait for your response.

Update for nokia lumia 1520

does anyone maybe know if nokia provides update for lumia 1520, I bought It on ebay from Malaysia, I live in the uk. Thank you

If you've enabled automatic update checks in Settings->Phone update, your phone will notify you about updates when an update is ready for your phone.
And yes, both nokia and microsoft provides updates for the OS and built in apps.

Lumia 1520 back light soft touch buttons always on after denim update

Hello i have installed dev prew in my lumia 1520 but no demin update was found, so i unistalled it then the update appeared. But now after the update my light sensor Works differently is less reactive and the back light of soft touch buttons is always
in also during battery save mode. Can you help me? Thanks

Hi, Damodred. For the best experience with the Lumia 1520 touch screen, we encourage you to set the touch sensitivity to normal. This can be done in the touch section of the phone's settings. To do this, go to Settings > Touch > Touch sensitivity > Normal. About the second concern, are you using the headphone that came with it? Does it happen regardless of the headphone that you are using?
We'll wait for you reply.

Denim Update for Lumia 1520

Why can't a flagship device like Lumia 1520 get the latest updates ? What's the point in purchasing the top of the line products if no support is provided. How can Microsoft retain its loyal customer with such a poor service? What is the point of advertising features like Lumia camera 5, 4K video and Cortana if we cannot use them. It looks like Microsoft is dumping earlier Nokia branded phones.

Hello have a 1520 Lumia with HK ROM and I have not yet received Denim, on the microsoft web site indicated that as there are Denim but my phone still says that it is updated.
This is the page:
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/wp8-availability-in-...
However, there are other specific page of this model where otherwise indicated, all that is this:
http://www.microsoft.com/en-hk/mobile/support/product/lumia1520/softwareupdate/
There is a problem that I think Microsoft should solve, there are many users of this great terminal that are like me in any way.

Lumia 1520- Software Update

Hello friends,
I have bought a Lumia 1520 through one of my friends from middle east. But I am residing in India. Will there be any problem for me in getting the lumia Cyan update and Windows 8.1 update.
Regards,
Bluejackal
Moderator's Note: We have changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

I got the Cyan udpate to my 1520 a couple of weeks ago., it sovled many bugs and probably raised 1 or 2 new ones but overall its an great update.. you can check for the availbility of 8.1 Cyan at your Geo from Settings., I'm India, and Cyan here is being released for each model in time after time,,.. it took 1 hr+ with 700+mB data for my 1520.
Find here - http://www.nokia.com/in-en/support/product/lumia1520/softwareupdate/

Lumia 1520 firmware update

I have Lumia 1520 RM-937 with firmware revision 1028.3534.1343.0001, my product code is 059V3K1. When am I going to get new firmware update, which is as I found on internet 1028.3562.1402.00xx? Thanks.

Hi, Venom2005.
Welcome to the Nokia Support Discussions!
Rollout timings and feature availability vary by phone model, but Lumia Cyan, that includes the WP 8.1 update, will start rolling out this summer following testing and operator approvals. The global release started on July 15th 2014. Other products follow after. See: http://www.nokia.com/global/support/software-update/wp8-software-update/ to read about how to prepare for Lumia Cyan and other software updates.
If you have other questions, just let us know.

My Nokia Lumia 1520 has a plethora of issues

This is mainly about my Nokia Lumia 1520, but also some other Nokia Lumia phones.
After I inherited my Nokia Lumia 1520 I had to wait a few weeks before I could install Windows Phone 8.1 (Blue) + Nokia Lumia Cyan on it, after doing so I signed in with my Microsoft-account (as it was of a deceased family member before, and I was using his Microsoft-account, so I had to factory reset it), after resetting it I noticed a plethora of issues that weren't present in Windows Phone 8, no offence to anyone at Microsoft, but Windows Phone 8 had absolutely 0 bugs I ever experienced, no crashes, no oddities, ever since the new operating system was released all my phones as well as my ex-girlfriend's and my girlfriend's phones have been experiencing issues, but none more than my Nokia Lumia 1520, here is a summation of each phone. Note that I am a huge Windows Phone fanboy, so I have purchased several devices for multiple people, and I'll write what they've told me down here too. Note that most are either Nokia Lumia or Microsoft Lumia, but one is by the Cantonese manufacturer, Huawei so I don't know if that will be considered (ir)relevant by the moderators.
Nokia Lumia 1520:
* Sometimes the touch-screen randomly doesn't respond (which is really annoying while playing Age of Empires: Castle Siege where I lost the chance to get several British banners due to this error), this recovers sometimes by going stand-by, but this alternates and seems completely random when the screen gets responsive again, and when not.
* It randomly starts pressing physical buttons, and when I try to press them it's not recognized by the phone, and there is no way to turn my phone off or even put it in stand-by while it's doing this.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this.
* It sometimes starts crashing random applications with provocation.
* Sometimes it won't charge.
* It crashes randomly while playing videos on Google YouTube and other websites.
* It can't download Lumia Help + Tips.
* Sometimes the screen goes all black, and the camera stops to work, but here is the odd part, whenever I click on the back-button and hold it it shows me the ''open'' applications, but they all remain black.
* Half of the time when I take pictures with it there is a 3 second delay, and most of the time those pictures aren't saved, so I only use it to take screenshots, and maybe 1 in every 10 screenshot is actually saved.
* It won't show the profile pictures of my Microsoft Skype-contacts.
* The calendar doesn't work on the lock-screen, and shows me the wrong information all the time.'
* Cortana randomly starts in the middle of other things.
* Internet Explorer Mobile randomly crashes and closes the tab I'm on at that moment.
* Internet Explorer Mobile randomly opens tabs I didn't ask for.
Nokia Lumia 920:
* The phone sometimes won't restart after going completely off unless one would hard reset it.
* There is no back-up for settings and app data, it did this before but for some reason it does notify me that I haven't backed up in a while and any attempt to back it up is met with countless of errors, before my phone backs up my data again I don't want to factory reset it because I don't want important data to get lost, so please help me fix this. (note for my Nokia Lumia 920 this happened after I returned from Hanoi, the issue has been constant on my Nokia Lumia 1520 even while it was in Europe)
* Microsoft Skype crashes when I want to upload a picture or drawing (unique to this specific phone, it works seamless on all the other devices).
* Microsoft Cortana often notifies me about news, but can't fetch anything when I click on the message in the Action Centre.
* It can't download Lumia Help + Tips.
* On some (Vietnamese) Wi-Fi connections it can't update nor download several applications regardless of size (for example an Angry Birds game called Angry Birds Go! that is nearly 1 G.B. nor an 8 M.B. N.O.R.A.D. Santa Tracker).
* When there is a flippable protective case around it the cellular network will crash, and can only be restored after rebooting it, before I got S.I.M. errors on it nearly 5 times a day, each time it required me to restart my phone.
* It permanently shows 2 unread mails in Microsoft Outlook and 8 in Google Mail for no reason, I have 0 mails in Yahoo! Mail but it does tell me that I have ''unread'' ones in several (NON-EXISTING) folders.
* The Calendar doesn't appear on the lock-screen, and if it does it's either several weeks too late, or shows me messages for months about things that happened last year.
* Sometimes one ear-plug goes without sound, rather than being a hardware problem it gets fixed by rebooting the phone.
* Sometimes I can't copy or paste anything.
* Internet Explorer Mobile often doesn't recognize images I want to save, while somehow it does recognize those same images either the day before and/or the next time.
Nokia Lumia 520:
* The phone sometimes won't restart after going completely off unless one would hard reset it.
* It doesn't recognize the Micro-S.D. card it did before (it worked while on Lumia Cyan).
* It can't download Lumia Help + Tips.
* It sometimes won't charge.
Nokia Lumia 530 Dual S.I.M.:
* After inserting a Micro-S.D. card it can't download in-app videos (Microsoft Skype) or voice messages (WhatsApp-Messenger) or even links (Facebook Messenger).
* It can't download Lumia Help + Tips.
* Sometimes it doesn't recognize the 2nd S.I.M. Card.
* Like before, the Calendar doesn't function on the lock-screen.
Microsoft Lumia 353:
* Touch related issues similar to the Nokia Lumia 1520 as expressed above.
Huawei Ascend W1:
* The phone will detect low storage even when there is lots of free space.
Unrelated to these phones, but still ''Nokia'' hardware is the Nokia charger that comes with Nokia Lumia phones for some reason doesn't work, I mean like ever, and Microsoft forces me to buy new chargers, plus I still use the charger I had on my old H.T.C. Windows Phone for my Nokia Lumia 920. All the above phones have many more issues, but I just simply can't remember them right now.

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Nokia Lumia 1520: was just sold a prototype model,...

Hi everyone, subject explains it all. I bought the phone off someone in a local classified, now deleted of course, only to come home and find out that it is in fact a prototype. They showed me it worked and everything with a sim card in it, but it's my understanding that this phone still will be limited in functionality and potentially not able to update or eventually work at all?
So my big question is, what am I supposed to do? I understand this phone is considered stolen property, so am I supposed to turn it in to Nokia? And I'm afraid I'm in for some bad news here, but are they able to work with me on this for replacing it with a legitimate model, or perhaps crediting me towards a purchase of an official one? I'd hate for this to simply turn into a situation where I end up having to return it to Nokia for nothing. That way, the seller gets a couple hundred bucks, Nokia gets their phone back, and I ended up paying for nothing. Thanks everyone.

@paulheu :
Yeah, I thought someone from regulars / moderators would've written that sooner or later.
I dunno whether you're affiliated with Nokia anyhow but the fact is that the company should take better care of their manufacturing process and only deal with the people/companies they can trust.
Nokia Communicators (might have been the first smart phone ever introduced) were manufactured in Finland. Have you heard any prototype material of Communicators being sold on Ebay???
When Nokia closed its factory in Salo, Finland, first Lumia phones were manufactured in South Korea (might have been the same manufacturing plant where Samsung and/or LG Windows Phones were manufactured). For example my Lumia 710 is manufactured in South Korea. Have you heard any prototype material of Korean Lumias being sold on Ebay???
Nowadays the majority of mobile phone manufacturers have moved their production to Chinese manufacturing plants (subcontractors?) because of the cheaper manufacturing costs. So did Nokia: my Lumia 625, 928, Icon and my wife's 1020 have all been manufactured in China. And now there are prototype items sold on Ebay and illegal copies (inferior Android version) of Lumia 1020 sold in China. The perception/understanding of legal matters is not necessarily so strong/well informed in China like it's in other countries. Maybe this Chinese Ebay seller didn't even know he was selling illegal stuff??? iPhone is also manufactured in China but as far as I know (I'm not an "iBeliever" and never will), there hasn't been any illegal iPhone stuff (displays etc.) on Ebay.
If we'd consider the legitimacy of my purchase, I didn't know I was about to purchase an illegal item when I made the purchasement. So when I received the item and opened the package I found out that it's a prototype item. The seller is in China so I had the following alternatives:
1) the seller will ship me an original legal version of Lumia 1020 display package (well I don't think the guy would've even had those legal versions) or
2) return the item to the seller (ship it back from Finland to China, doesn't sound worthy at all) or
3) report it to Finnish police (the seller is in China so what are there possibilities to do anything about it) or
4) report it to Ebay. They'd probably close down the account of that Chinese guy or do nothing at all (example: take a look at those BAD ESN phones sold on Ebay. Some of them are stolen but they're still sold over there). EDIT: if Ebay would've closed down seller's account, he probably would've created another one and restarted his business, or
To summarise the whole thing: these two things (the guy with his Lumia 1520 and the current display of my wife's Lumia 1020) would've never happened if the manufacturer would've only dealt with the people/companies they'd be able to trust to.
Moderator's post: This post is edited.

Lumia 1520's camera

Hi. I just bought the Lumia 1520. I'm from the Philippines. After turning it on I went to the main camera to check out the 20mp camera.i was a bit disappointed because the camera was noisy and yes I used both the native app and the Nokia pro camera. Comparing it with my old Lumia 920, the 920 had less noise, and it even took better pictures on low light. Do I have a defected phone? I went back to the store to take a comparison with the same unit which is the 1520 and yes both cameras were noisy. Is this has something to do with the software or my phone has a defect??

Hi jassp041087,
Welcome to the forum!
Do you also see the same image quality when viewing the photos using a PC? Check this link for some tips on how to take photos using your Lumia 1520: Nokia Lumia 1520 - Nokia Pro Camera tips Though your phone is brand new, make sure that it's running the lates software version. You may verify it by going to Settings > Phone update.
Let us know if this information helped you.

Lumia 1520 update information

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