Lumia 2520 doesn't restore

Hello everyone,
I have a Lumia 2520 tablet... I want to do a hard reset on it but every time I tried shows me a message says: '
'Some files are missing. The Windows installation media or restore can provide this files''
I dont have any USB with somethng like that because the tablet is new.... Note that I have done all updates on it...
What can I do...?
Thanks in advance...
Lumia 1020 -> The apotheosis of Nokia

Hey there,
Please could you try the steps within this article here:
https://www.microsoft.com/en-us/mobile/support/product/lumia2520/product-troubleshooting/.
Please let us know how this works out
Regards,

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Lumia 2520 doesn't boot up

Hey there,
Please could you try the steps within this article here:
https://www.microsoft.com/en-us/mobile/support/product/lumia2520/product-troubleshooting/.
Please let us know how this works out
Regards,

I have one year old tablet. Its battery went empty. After that it doesn't boot up even charging many hours. There is not any signs that it charges. I tried Power and volume down reset but even that nothing happens.
Any advices, thanks?

Nokia Lumia 2520 Shut off after connected to keybo...

Hello all,
I have a Lumia 2520 tablet which I've had for about 4 months now. I initially purchased one of the power keyboards with my tablet which worked great at first. Then the tablet stopped responding to tkeyboard. I sent in the tablet for repairs and it was returned with a status "Not broken" or something like that. The tablet still wouldn't respond to the keyboard, though. thinking that the problem was most likely teh keyboard, I purchased another keyboard. (I really wanted the red one anyway).
At first, the tablet and keyboard was working just fine. But two weeks later, the tablet started shutting off when connected to keyboard. So here's the basic scenario. If my tablet is docked in the keyboard, I won't turn on. I've attempted to hold the power button down forcing a full shutdown, and then turn it on, but that doesn't work either. If I remove the tablet from the keyboard, it still doesn't turn on. But if I hold down the power button for approx 15 seconds, and then try to turn it on, it comes on without any problems. Now, if I re-dock the tablet with the keyboard, it immediately shutdown. As if it's going to sleep. But once again, will not turn back on unless I repeat the remove and holding down the power button.
Is this a problem with the tablet, or the keyboard.
Please help.
thanks!!
Steve

Yardi Systems supporter of Microsoft and creates program to run on IE. One such program is called Payscan. It allows users to scan Invoices and post into the system. After posting the image of such invoices are abailable for view, for that Yardi prompts to install GPI to view images. However Microsoft does not allow to run such programs in my Windows RT tablet. Is there a work around? The image could be exported as PDF and opened using Adobe, which is a waste of time and space constraints

Lumia 2520: "0% available (plugged in, not chargin...

I purchased a 2520 in January. It's a great tablet and even better now that I have the power keyboard.
However, I have noticed one thing.
When the charger is plugged into the 2520, no problems.
When I attach the 2520 to the keyboard and the charger is plugged in, no problem.
When I unplug the charger while the 2520 is attached to the keyboard, it sometimes reboots and it sometimes doesn't.
If I undock the 2520 from the keyboard and unplug the charger, the 2520 goes dead.
I noticed, when it was plugged in, via the Desktop, using the battery icon, that Battery 1 says: 0% available (plugged in, not charging)
Does this mean that the tablet battery is dead?

Hi DrPhibes,
Welcome to the Nokia Support Discussions!
When did this issue start to happen? Did something happen to your Lumia 2520 before the charging issue came up? What troubleshooting steps have you tried so far for this issue?
If the battery is completely discharged, it may take several minutes before the charging indicator shows any progress. Though the tablet works fine when the charger is plugged in, try leaving it idle for a few minutes and see if the battery indicator will increase from 0%.
Try also to restart the PC before re-charging it to refresh the tablet's software. if the issue continues, check this link for more troubleshooting steps to try: Nokia Lumia 2520 - Need help in fixing a problem?
Let us know if you need further assistance.

Lumia 2520

I have a Lumia 2520 and a Lumia 928. I understand that these can be linked (or synced) to each other and to my desktop, but have no idea how to do that. Can anyone help? I know some things can be moved around via skydrive, but I understand it can also be done through another method involving a live.com e-mail???

Are all three, including the desktop, if your desktop is on Win 8. If on Win 7, and using Outlook, add your Live ID mailbox to Outlook and it will sync to all the data as well. If not using Outlook, you are likely just accessing your info via Live.com. Your MS ID doesn't have to be a live.com address, It can be a hotmail.com, or outlook.com or even an msn.com e-mail address. When initially setting up your 928, you likely used one, or set one up.
There are some other interesting synergies between some Lumia phones and the 2520. Checkout Nokia Storyteller and Nokia Share.

Lumia 2520 Firmware update details

Windows Update displayed that an update to the firmware was available for my Lumia 2520 tablet. However, there is no documentation as to what update included as far as features/fixes. Does anyone have any ideas on where that information is?

Craig
Yes i restored the system without affecting my files. After that update went trough. Now. I have bios 2.11.44.0000.02 20.12.2013, smbios ver 2.7, embedded controller 3.04,
However after the update I occasionally get error in desktop mode about running out of memory, it could be that some of the apps is "bleeding" and reserves memory even when not running. Now my page file size is 1.88Gt

Lumia 2520 Screen Flickers

I'm experiencing a screen flicker with my Lumia 2520. It only happens when I try to play certain games. I've tried turning off the auto brghtness, but it still does it. Previously, if I closed the app and went back in it would fix it. Now it doesn't. Very annoying. Any suggestions on what to try?

Hi TheGimper,
Welcome to the forum!
You mentioned that the issue only happens when playing certain games. Are these games downloaded from the Store? If yes, have you tried removing and re-installing them? This step will help us determine if the issue is caused by these games.
Here are some other troubleshooting steps that you may try:
1. Restart your tablet. Swipe in from the right edge of the screen. Select Settings, hit Power, and then tap Restart.
2. Refresh your Windows system. Refreshing your Windows system will reinstall Windows without removing your personal files, settings, the applications that came with your tablet and applications that you have installed from Windows Store.
Swipe in from the right edge of the screen and tap Setting. Select Change PC Settings > Update and recovery.
Under Refresh your PC without affecting your files, select Get started and follow the instructions on the screen.
3. Check if the tablet's SW is updated. See this link for more information: Nokia Lumia 2520 - Update your tablet software.
Let us know how it will go.

Lumia 2520 Windows key doesnt light up

HI,
just received my Lumia 2520 from At&t yesterday and having a "little" but annoying issue with this otherwise great device:
The Windows key on the bezel does not light up. It is "ok" when it is bright and etc. but when it is dark around me, it would be most helpful to see where the key is at.
Is there any way to turn it off and on?
Thank you for any help.
ps: my 920 buttons light up perfectly.
Solved!
Go to Solution.

There isn't a light under that button so there is no way to make it light up. It doesn't light up on many other windows tablets either, guessing that's because of it being the only front button and being in an easy to remember location.

Lumia 2520 recovery image

Hello everyone....
I would know if anyone knows where can I find the recovery image for Lumia 2520... Tried to find it but couldn't...
If anyone has the Lumia 2520 can do this procces
http://www.microsoft.com/surface/en-us/support/storage-files-and-folders/create-a-recovery-drive
and upload this to cloud (such as dropbox for me)
I would appreciate it because I am from Greece and Nokia doesn't support this tablet... They tell to send it in another country to repair and this could take 3-4 months....
Thanks in advance...
Lumia 1020 -> The apotheosis of Nokia

Hi everybody. I'll copy the same thing I posted in WindowsCentral forums here hoping that someone will be able to help me:
I just received my Lumia 2520 and as soon as I got my tablet activated, downloaded a couple of apps it suddenly switched off. When I switched it back on again it showed the 'sad face' BSOD (Attached Image 1).
Then it kept restarting and showing the same message over and over again with a few exceptions when it showed some particular errors instead of the one above (and hanged for 10+ minutes at 100%) (Image 2).
This kept on going but then I managed to get to the 'Diagnosing your PC' screen followed by 'Choose an option' screen (Image 3) where I would be able to reset my device to the state it was when it got out of factory...if I had the Recovery Image written on an USB drive!
The question is, could someone who has the 2520 create the image and share it with me, please?
Moderator's Note: We have moved your post and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.
Attachments:
Image 1.jpg ‏74 KB
Image 2.jpg ‏131 KB
Image 3.jpg ‏1910 KB

Lumia 900 doesn't respond while charging

Hi, so basically my AT&T Lumia 900 doesn't respond to my touch during charging. If I unplug the phone it responds fine, but when it's plugged in it can't pick up any of my touch commands. Even if I draw across the screen very slowly I get nothing. I live in New Zealand and we have 240v/50mA power sockets over here but the charger says that's within the range it's supposed to handle. Is this a hardware problem with my phone and how can I fix it?
The phone is running windows phone 7.5 (ver. 7.10.8779.8). Any help would be appreciated, thanks.

I've only received the phone on Thursday and this is the second time charging it (I read somewhere that I should drain the battery completely the first few times to condition the battery, but after finding that some phones bricked themselves when the battery was completely empty I avoided it). In both cases the same thing seems to be happening however the first time was not as severe I feel and I attributed it to the screen protector thing (the "Talking and Driving it can wait" thing from AT&T already attached out of the box). When the phone is at 100% though I have no lag.

My new iPod touch 5 doesn't restore, it's stuck on recovery mode.

I connected the ipod to my computer, just to charge it up, and i left the computer alone. I think the itunes was set to actualize it alone to the ios 6.1, but when i came back to get my ipod, it said that there was an error and the ipod couldn't actualize, after that it's stuck on recovery mode. I connected it to the iTunes as the ipod says, and on the resume says the software is actualized but it's stuck on recovery mode, when i try to restore it, the software downloads, but after it's downloaded, it doesn't restore the ipod and it's still the same. Help me, it's been this way for a week, and I'm tired of keep trying with the itunes I will really appreciate the help, thanks.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Lumia 2520 Windows RT 8.1 Tablet unable to activat...

About a week or so ago, my Nokia Lumia 2520 tablet with Power Keyboard (purchased through Telstra in Australia) wouldn't start and took me to the Windows RT 8.1 Recovery options. After unsuccessfully trying to use the recovery options to do a refresh, I decided to do a full Reset as all my data was either stored on a MicroSD card or in OneDrive.
Unfortunately, the device has not worked since. The cause of the problem is that when I reset the device (effectively doing a reset to factory default) and then going through the initial set up of Windows RT 8.1, I am advised that I need to activate the device, but the device failes activation and I am getting an error, Error code: 0xc004f012 the licensing software service reported that the call has failed because the value for the input was not found.
I am unable to use Microsoft Office as I am advised it isn't licensed and about 75% of Windows updates fail. I have now reset the device a few times, but I am getting nowwhere.
I rang and spoke to Nokia Australia Support today on 1300 366 733 and they advised me to search and run a command "slui 4", which started a wizard to perform a phone activation, but after selecting Australia as the country, the next windows, which is meant to provide the number to call and provide the installation ID from which I am meant to get an confirmation ID to enter. Unfortunately, the details of the telephone number and installation ID are never displayed, with the circling little dots going for ever!!
In essence, the Windows Activation process is looking for a Windows Product Key, which is not provided. Consequently, I am being asked for a Product key for Windows RT 8.1 even though you don't get one.
Although I will try with Nokia Support again tomorrow, I am starting to getting desperate! Any help will be greatly appreciated.
Regards,
DB Jones
PS Does anyone know how to change your alias. My alias was created by accident.
Solved!
Go to Solution.

The date/time is it correct in your tablet? adjust de date and try again to test.
DBJOn wrote:
About a week or so ago, my Nokia Lumia 2520 tablet with Power Keyboard (purchased through Telstra in Australia) wouldn't start and took me to the Windows RT 8.1 Recovery options. After unsuccessfully trying to use the recovery options to do a refresh, I decided to do a full Reset as all my data was either stored on a MicroSD card or in OneDrive.
Unfortunately, the device has not worked since. The cause of the problem is that when I reset the device (effectively doing a reset to factory default) and then going through the initial set up of Windows RT 8.1, I am advised that I need to activate the device, but the device failes activation and I am getting an error, Error code: 0xc004f012 the licensing software service reported that the call has failed because the value for the input was not found.
I am unable to use Microsoft Office as I am advised it isn't licensed and about 75% of Windows updates fail. I have now reset the device a few times, but I am getting nowwhere.
I rang and spoke to Nokia Australia Support today on 1300 366 733 and they advised me to search and run a command "slui 4", which started a wizard to perform a phone activation, but after selecting Australia as the country, the next windows, which is meant to provide the number to call and provide the installation ID from which I am meant to get an confirmation ID to enter. Unfortunately, the details of the telephone number and installation ID are never displayed, with the circling little dots going for ever!!
In essence, the Windows Activation process is looking for a Windows Product Key, which is not provided. Consequently, I am being asked for a Product key for Windows RT 8.1 even though you don't get one.
Although I will try with Nokia Support again tomorrow, I am starting to getting desperate! Any help will be greatly appreciated.
Regards,
DB Jones
PS Does anyone know how to change your alias. My alias was created by accident.Te

Nokia Lumia 2520 - stuck in updating mode.

I have a new Lumia 2520, which I began to commission today. I got it to look for updates, and it found a large number to download and install including one for the firmware. It appeared to download them, but then installation of all of them repeatedly failed, with the error message saying that an update was already in progress. I left it for four hours, still the same. Then from experience in commissioning Windows PCs I set it to restart and during the closedown sequence it came up with a blue screen and a message "Keep your PC on until this is done. Installing update 1 of 5".
Nine hours later the same message is displayed. The tablet is plugged into the charger, and is sitting adjacent to the wifi router: it has power and connectivity. Online information suggests that no update to this device should take more than 25-30 minutes. It just seems stuck: won't switch on, won't switch off.
What's wrong, and what can I do about it?
Thank you.

Hi, auchindrain. How's your tablet now? If you're still having the same issue, best to try the troubleshooting steps shown at this link: Lumia 2520 - Need help in fixing a problem?. Note that this link is intended for a specific region; search the same FAQ in the local MS Mobile support page: MS Mobile - Change locale.
We'll wait for your response. BTW, welcome to the Microsoft Mobile Community!

Adapter micro HDMI to VGA for Nokia Lumia 2520

could someone tell me which adapter micro HDMI to VGA is suitable for Nokia Lumia 2520 please?

Hi, melpa. Welcome to our community. There's no particular brand, but it should be HDMI-D. You may try checking the stores near your place for the price and availability.

Hardbuttons on Lumia 2520 tablet have stopped work...

Owned my tablet for about a week with absolutely no problems but then after trying to update software the update failed and so the tablet went to revert changes. Everything was fine until in the evening when I decided to install the update again and it did so successfully, however, after the update my lock, volume, and Windows buttons have stopped working.
The Windows button still vibrates but does nothing else. The lock button when held down long enough still restarts the tablet further leading me to believe this is a software fault not a hardware one.
Since the problem has arisen I have searched the internet for help but to no avail. I have of course tried numerous soft resets and even a complete hard reset. The problem has not gone away.
On some other websites other users have had this exact problem too.
This is just such a shame. Otherwise it is a great product and was really enjoying owning it but like so many of my Nokia things recently something catastrophic goes wrong!
This has effectively made the Lumia 2520 completely unusable as a tablet.

Hi, mattypaul. We appreciate your time visiting the Microsoft Mobile Community. We can't confirm if it's a software related issue, but there are troubleshooting steps we can try to further identify it. Can you confirm that the fixes you've already tried are the ones given here: http://www.microsoft.com/en-us/mobile/support/product/lumia2520/product-troubleshooting/? Note that the link is intended for the US, but it's still applicable regardless of your location. We'll wait for your reply.

Lumia 2520 doesn't restore

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