Lumia 2520 / Keyboard...

I'm in the UK to start with.
So I bought my 2520 tablet in the UK when they first came out. Disappointed that they did not do the cyan colour here (or anywhere?). Also disappointed it took about 6 months before the powerkeyboard was sold (and only in black)
Does anywhere actually sell the red keyboard for anywhere close to what John Lewis sells the black one (£99).
It seems strange that it was marketed against the Air as having the keyboard and never really had one available for months. To me Nokia messed up the launch of this tablet and appear to have given up on it, without supporting it properly with a launch of the accessories.
Has anyone got the white or cyan version? Was the powerkeyboard made available in other places at a reasonable price?

Hi, Serton.
Welcome to the Nokia Support Discussions!
The Nokia Power Keyboard for Lumia 2520 has two colors, black and red. To buy one, go here: http://www.nokia.com/gb-en/accessories/accessory/su-42/. However, availability of color may vary depending on their stocks.
It is also available in some regions where the Lumia 2520 has been released, but we recommend buying it in your region as Nokia does not have an international warranty.
Good day!

Similar Messages

Lumia 2520 keyboard and touch screen won't match

I have a very strange problem with my Lumia 2520. I bought the keyboard for my Lumia 2520 and for a while everything worked well. But now more often than not I can no longer use the normal touch screen at all - or the keyboard. If I start the tablet without the keyboard, it might not respond to normal usage via touch and I actually have to insert the tablet into keyboard to have any use for it at all. And sometimes even when the tablet is inserted in the keyboard the keyboard won't respond and the only way to get the blasted thing to work is to use the touch screen.
Has anyone else experienced this sort of trouble? If so, did you simply recover the factory settings and start from there? Or what else did you do?

Hi Tiriol,
Welcome to the forum!
Did something happen to the tablet or keyboard before this issue came up? Make sure that your Lumia 2520 running the latest software. You can check this link for the steps on updating the Lumia 2520's software: Software Update for Nokia Lumia tablet with Windows RT.
Hope to hear your feedback soon.

Nokia Lumia 2520

I have the Lumia 2520 keyboard cover. I have had to replace it within one week of purchase. The reason for this was that some of the keys did not work. Now the same issue is happening to the replacement. More and more letters are not working on the keyboard. I am so tired of it I don't feel like trying to get a replacement. Nokia did a poor job on the keyboard for the Lumia 2520.

hi mate sorry to hear of your experience. in this case you will need to persist with your retailer/Nokia Care until the issue is resolved to your satisfaction

Nokia Lumia 2520 Power Keyboard

Hey Everyone. I have a slight problem. I recently purchased this tablet (Nokia Lumia 2520) because I was looking for neither a tablet or laptop. I wanted both. So I came to contact my Verizon dealer, who recommended this tablet because "It comes with a keyboard out of the box." However, as you may know, I opened the box and of course no keyboard!
I've been researching how to aquire this keyboard, and I've come to no avail. I can't buy it and I can't get my free one.
I'm greatly satisfied with the tablet so far. I have no doubts it's a fantastic product.
However, I've come to a crossroads with the keyboard. I'm greatly disappointed in the false advertisement.
What do you recommend I do?
I'd like to keep the tablet, but I'm not about to pay upwards of $120 for something that was supposed to come with it. I'll return it before that happens.

your only option of those peovided is to return it. you may recommend further training for the sales reps as well. the rep will hopeflly learn as $500 is a decent chunk of commission lost.

NOKIA LUMIA 2520 TABLET WITH POWER KEYBOARD LAUNCH...

DEAR SIRS,
We are from India,
We are great fans of Nokia, am having NOKIA X7 fully loaded handset, now am waiting for NOKIA LUMIA 2520 TAB WITH POWERKEYBOARD,
when this 2520 tab get released in India???
have been waiting since october last year to buy this rocking lumia 2520 tab with power keyboard, but no news at all, its Feb, 2014, atleast declare date, month of launch for us to take action, if its beyond april this year, will import it from sister who stays in America, "am caught in a bind"
we are "DESPERATE" for it.
Thanks in advance
we love "NOKIA".

http://www.nokia.com/in-en/support/contact/
Suggest you ask them on twitter or facebook but chances are they'll just tell you to ask a retailer.

Lumia 2520 Power Keyboard Battery Level

Apologies to those of you who are still waiting/looking for one of these. Got my free one this week. For those that do have one, I guess you have noticed that the Battery icon in the system tray on the desktop lets you see both the tablet and the keyboard power status, Charged, percentage, not charging, etc.
My tablet gets to 100% just fine. The keyboard has never seen above 87%, and at that point actually says 'not charging'. I can drain it some, and plug it back in and it will show the keyboard charging, but it hasn't got above 85-87% and then says it has quit. What do you guys see? Normal? Problem?

My Lumia 2520 with Nokia Power Keyboard shows Battery #1: Fully charged (100%) and Battery #2: 0% available (plugged in, charging). However, even after more than 8 hours plugged in and showing "charging", Battery #2 never shows more than 0%.
The tablet was a used gift,but the keyboard is new, ordered online from Verizon. It has done this from the first time using the tablet with the new keyboard. As far as I know, the tablet never had a keyboard attached until now. All keyboard functions appear to work properly and all tablet functions appear to work properly. I used the tablet with the keyboard for several hours unplugged and the Battery #1 disharged to about 80%. When I plugged it in, Battery #1 charged up to 100% and then it showed Battery #2 plugged in and charging, but never changed from 0% available on Battery #2.
I have tried the Power button and +Volume button technique with no change. It does go throught the stages of showing 0%, not charging on both batteries and then after resetting it goes back to showing the same issue of never showing an increase in Battery #2charge % beyond 0%.
Nokia telephone tech support had me go through that same exercise with no fix. I also refreshed Windows to see if a driver was corrupt with no joy.
None of the nearby Verizon, AT&T or Microsoft stores have the Nokia Porwe Keyboard in stock so I ordered another keyboard from Verizon and if it works then will get a refund on this one that isn't working.
If anyone has any other ideas on how to get the keyboard battery to show that it is charged beyond 0% then please let me know so I won't be returning a good keyboard thinking it is defective.

Lumia 2520 Windows RT 8.1 Tablet unable to activat...

About a week or so ago, my Nokia Lumia 2520 tablet with Power Keyboard (purchased through Telstra in Australia) wouldn't start and took me to the Windows RT 8.1 Recovery options. After unsuccessfully trying to use the recovery options to do a refresh, I decided to do a full Reset as all my data was either stored on a MicroSD card or in OneDrive.
Unfortunately, the device has not worked since. The cause of the problem is that when I reset the device (effectively doing a reset to factory default) and then going through the initial set up of Windows RT 8.1, I am advised that I need to activate the device, but the device failes activation and I am getting an error, Error code: 0xc004f012 the licensing software service reported that the call has failed because the value for the input was not found.
I am unable to use Microsoft Office as I am advised it isn't licensed and about 75% of Windows updates fail. I have now reset the device a few times, but I am getting nowwhere.
I rang and spoke to Nokia Australia Support today on 1300 366 733 and they advised me to search and run a command "slui 4", which started a wizard to perform a phone activation, but after selecting Australia as the country, the next windows, which is meant to provide the number to call and provide the installation ID from which I am meant to get an confirmation ID to enter. Unfortunately, the details of the telephone number and installation ID are never displayed, with the circling little dots going for ever!!
In essence, the Windows Activation process is looking for a Windows Product Key, which is not provided. Consequently, I am being asked for a Product key for Windows RT 8.1 even though you don't get one.
Although I will try with Nokia Support again tomorrow, I am starting to getting desperate! Any help will be greatly appreciated.
Regards,
DB Jones
PS Does anyone know how to change your alias. My alias was created by accident.
Solved!
Go to Solution.

The date/time is it correct in your tablet? adjust de date and try again to test.
DBJOn wrote:
About a week or so ago, my Nokia Lumia 2520 tablet with Power Keyboard (purchased through Telstra in Australia) wouldn't start and took me to the Windows RT 8.1 Recovery options. After unsuccessfully trying to use the recovery options to do a refresh, I decided to do a full Reset as all my data was either stored on a MicroSD card or in OneDrive.
Unfortunately, the device has not worked since. The cause of the problem is that when I reset the device (effectively doing a reset to factory default) and then going through the initial set up of Windows RT 8.1, I am advised that I need to activate the device, but the device failes activation and I am getting an error, Error code: 0xc004f012 the licensing software service reported that the call has failed because the value for the input was not found.
I am unable to use Microsoft Office as I am advised it isn't licensed and about 75% of Windows updates fail. I have now reset the device a few times, but I am getting nowwhere.
I rang and spoke to Nokia Australia Support today on 1300 366 733 and they advised me to search and run a command "slui 4", which started a wizard to perform a phone activation, but after selecting Australia as the country, the next windows, which is meant to provide the number to call and provide the installation ID from which I am meant to get an confirmation ID to enter. Unfortunately, the details of the telephone number and installation ID are never displayed, with the circling little dots going for ever!!
In essence, the Windows Activation process is looking for a Windows Product Key, which is not provided. Consequently, I am being asked for a Product key for Windows RT 8.1 even though you don't get one.
Although I will try with Nokia Support again tomorrow, I am starting to getting desperate! Any help will be greatly appreciated.
Regards,
DB Jones
PS Does anyone know how to change your alias. My alias was created by accident.Te

Nokia Lumia 2520 Shut off after connected to keybo...

Hello all,
I have a Lumia 2520 tablet which I've had for about 4 months now. I initially purchased one of the power keyboards with my tablet which worked great at first. Then the tablet stopped responding to tkeyboard. I sent in the tablet for repairs and it was returned with a status "Not broken" or something like that. The tablet still wouldn't respond to the keyboard, though. thinking that the problem was most likely teh keyboard, I purchased another keyboard. (I really wanted the red one anyway).
At first, the tablet and keyboard was working just fine. But two weeks later, the tablet started shutting off when connected to keyboard. So here's the basic scenario. If my tablet is docked in the keyboard, I won't turn on. I've attempted to hold the power button down forcing a full shutdown, and then turn it on, but that doesn't work either. If I remove the tablet from the keyboard, it still doesn't turn on. But if I hold down the power button for approx 15 seconds, and then try to turn it on, it comes on without any problems. Now, if I re-dock the tablet with the keyboard, it immediately shutdown. As if it's going to sleep. But once again, will not turn back on unless I repeat the remove and holding down the power button.
Is this a problem with the tablet, or the keyboard.
Please help.
thanks!!
Steve

Yardi Systems supporter of Microsoft and creates program to run on IE. One such program is called Payscan. It allows users to scan Invoices and post into the system. After posting the image of such invoices are abailable for view, for that Yardi prompts to install GPI to view images. However Microsoft does not allow to run such programs in my Windows RT tablet. Is there a work around? The image could be exported as PDF and opened using Adobe, which is a waste of time and space constraints

Lumia 2520: "0% available (plugged in, not chargin...

I purchased a 2520 in January. It's a great tablet and even better now that I have the power keyboard.
However, I have noticed one thing.
When the charger is plugged into the 2520, no problems.
When I attach the 2520 to the keyboard and the charger is plugged in, no problem.
When I unplug the charger while the 2520 is attached to the keyboard, it sometimes reboots and it sometimes doesn't.
If I undock the 2520 from the keyboard and unplug the charger, the 2520 goes dead.
I noticed, when it was plugged in, via the Desktop, using the battery icon, that Battery 1 says: 0% available (plugged in, not charging)
Does this mean that the tablet battery is dead?

Hi DrPhibes,
Welcome to the Nokia Support Discussions!
When did this issue start to happen? Did something happen to your Lumia 2520 before the charging issue came up? What troubleshooting steps have you tried so far for this issue?
If the battery is completely discharged, it may take several minutes before the charging indicator shows any progress. Though the tablet works fine when the charger is plugged in, try leaving it idle for a few minutes and see if the battery indicator will increase from 0%.
Try also to restart the PC before re-charging it to refresh the tablet's software. if the issue continues, check this link for more troubleshooting steps to try: Nokia Lumia 2520 - Need help in fixing a problem?
Let us know if you need further assistance.

Nokia Lumia 2520 - stuck in updating mode.

I have a new Lumia 2520, which I began to commission today. I got it to look for updates, and it found a large number to download and install including one for the firmware. It appeared to download them, but then installation of all of them repeatedly failed, with the error message saying that an update was already in progress. I left it for four hours, still the same. Then from experience in commissioning Windows PCs I set it to restart and during the closedown sequence it came up with a blue screen and a message "Keep your PC on until this is done. Installing update 1 of 5".
Nine hours later the same message is displayed. The tablet is plugged into the charger, and is sitting adjacent to the wifi router: it has power and connectivity. Online information suggests that no update to this device should take more than 25-30 minutes. It just seems stuck: won't switch on, won't switch off.
What's wrong, and what can I do about it?
Thank you.

Hi, auchindrain. How's your tablet now? If you're still having the same issue, best to try the troubleshooting steps shown at this link: Lumia 2520 - Need help in fixing a problem?. Note that this link is intended for a specific region; search the same FAQ in the local MS Mobile support page: MS Mobile - Change locale.
We'll wait for your response. BTW, welcome to the Microsoft Mobile Community!

Adapter micro HDMI to VGA for Nokia Lumia 2520

could someone tell me which adapter micro HDMI to VGA is suitable for Nokia Lumia 2520 please?

Hi, melpa. Welcome to our community. There's no particular brand, but it should be HDMI-D. You may try checking the stores near your place for the price and availability.

Hardbuttons on Lumia 2520 tablet have stopped work...

Owned my tablet for about a week with absolutely no problems but then after trying to update software the update failed and so the tablet went to revert changes. Everything was fine until in the evening when I decided to install the update again and it did so successfully, however, after the update my lock, volume, and Windows buttons have stopped working.
The Windows button still vibrates but does nothing else. The lock button when held down long enough still restarts the tablet further leading me to believe this is a software fault not a hardware one.
Since the problem has arisen I have searched the internet for help but to no avail. I have of course tried numerous soft resets and even a complete hard reset. The problem has not gone away.
On some other websites other users have had this exact problem too.
This is just such a shame. Otherwise it is a great product and was really enjoying owning it but like so many of my Nokia things recently something catastrophic goes wrong!
This has effectively made the Lumia 2520 completely unusable as a tablet.

Hi, mattypaul. We appreciate your time visiting the Microsoft Mobile Community. We can't confirm if it's a software related issue, but there are troubleshooting steps we can try to further identify it. Can you confirm that the fixes you've already tried are the ones given here: http://www.microsoft.com/en-us/mobile/support/product/lumia2520/product-troubleshooting/? Note that the link is intended for the US, but it's still applicable regardless of your location. We'll wait for your reply.

Nokia Lumia 2520 Charger

I bought a Nokia Lumia 2520 Tablet
One charger comes in the box. The tablet doesnt charge through usb port (data only).
There appears to be no chargers on sale (anywhere!) for this tablet.
What happens if:
The one I have breaks, is faulty, is lost, left at a hotel etc etc etc.
I want to charge the tablet in my car
Where can I get another charger from??? The current situation leaves me in a very precarious situation. If i was to lose my charger - my tablet would be unusable as I would never be able to charge it again - £400 down the drain.
Can someone please tell me where I can get a charger from?

No guarantees, but found this at Amazon. Right specs, looks like the right connector. 2520 Charger
Another one Just chatted with the MS Store and they suggested calling them at 800-642-7676 and see if they can find one. Good luck. Looks like Verizon and AT&T bailed on them. Might try calling their support, especially if you bought from one of them.
BTW, be careful. There are tons of chargers that claim to be Lumi 2520 cell phone chargers, etc, that clearly are 5v, i.e. USB, chargers. The 2520 does NOT charge off USB, as you probably know. The two I linked are the proper voltage at least, 20v.
And there is a thread here that says the Samsung series 7 slate charger works. It is 19v, but that could actually work. If it were me, I think I'd risk the Samsung. Got an actual confirmation from a real guy.

Nokia Lumia 2520 Outdoor readibility/ " enhanced o...

Hello,
I'm a student from europe and keen to buy a tablet. I'm looking @ the lumia 2520 and must say that so far it is looking good! Most of all, I'm interested in the " enhanced outdoor readibility " and since I'm often on the go or outside that would be one of my prime concerns. I didn't realize that it was available until after I saw the ad with the dog.
I'd like to know, if anybody could explain to me a little more what that "enhanced outdoor readibility" actually is?
Because I still have my doubts! (not to mention the limited RT operating system) Is there a technology behind it or does it merely have do with good resolution and the 650 nits that you can also see in the specs. Does it go by a name...?
I'd like to learn a little more about it before I make a choice.
Solved!
Go to Solution.

It's basically the Clearblack technology Nokia developed for their phones but on the next level.
There are several articles around the internet explaining the technology, amongst others on Nokia Conversations here.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Faulty Nokia lumia 2520 charger

I have learned Nokia has suspended sales of its lumia 2520 due to risk of electric shock from the charger.
I use Nokia lumia 2520 for my day to day work.
My charger so far work well!
Let me know the serial numbers of the faulty chargers and the procedure for replacing.
We have not received any communication from Nokia about this serious fault!
Really disappointed about the customer care!
Solved!
Go to Solution.

Nuwankul,
Nokia recently released a product advisory about the aformentioned charger at http://www.nokia.com/global/2520-charger
Quoting from the product advisory page: "Microsoft Mobile is today encouraging consumers in Austria, Denmark, Finland, Germany, Russia and Switzerland with the affected charger to register their details so that Microsoft Mobile can provide a remedy that will address the product quality issue. Those consumers with an affected charger will be sent a replacement EU plug to attach to their charger base. We will also send a gift voucher to those people that register on the website by 31 May 2014, to help compensate for the inconvenience caused by this situation."
"For those with an affected charger, we recommend that you register using this web-form to enable Microsoft Mobile to provide a replacement plug for the affected part. www.nokia.com/gb-en/support/contact/ "

Lumia 2520 / Keyboard...

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