Lumia 2520: No battery sign

On my 2520 RT tablet it shows a red cross (not available) through the battery sign. The tablet works fine. However it should be nice to see how much power is remaining. I own this tablet since a week, and first the battery sign was available. It seems to appear (don't know for sure) after a windows update.
Does anyone how to solve this problem?

Hi BolRob,
Welcome to the forum.
You can try the solutions provided in this link: Lumia 2520 battery indicator issue. If that didn't work, we suggest doing the troubleshooting steps here: Nokia Lumia 2520 - Need help in fixing a problem?. We'll appreciate if you will update us with the outcome. Enjoy your day!

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Lumia 2520 Power Keyboard Battery Level

Apologies to those of you who are still waiting/looking for one of these. Got my free one this week. For those that do have one, I guess you have noticed that the Battery icon in the system tray on the desktop lets you see both the tablet and the keyboard power status, Charged, percentage, not charging, etc.
My tablet gets to 100% just fine. The keyboard has never seen above 87%, and at that point actually says 'not charging'. I can drain it some, and plug it back in and it will show the keyboard charging, but it hasn't got above 85-87% and then says it has quit. What do you guys see? Normal? Problem?

My Lumia 2520 with Nokia Power Keyboard shows Battery #1: Fully charged (100%) and Battery #2: 0% available (plugged in, charging). However, even after more than 8 hours plugged in and showing "charging", Battery #2 never shows more than 0%.
The tablet was a used gift,but the keyboard is new, ordered online from Verizon. It has done this from the first time using the tablet with the new keyboard. As far as I know, the tablet never had a keyboard attached until now. All keyboard functions appear to work properly and all tablet functions appear to work properly. I used the tablet with the keyboard for several hours unplugged and the Battery #1 disharged to about 80%. When I plugged it in, Battery #1 charged up to 100% and then it showed Battery #2 plugged in and charging, but never changed from 0% available on Battery #2.
I have tried the Power button and +Volume button technique with no change. It does go throught the stages of showing 0%, not charging on both batteries and then after resetting it goes back to showing the same issue of never showing an increase in Battery #2charge % beyond 0%.
Nokia telephone tech support had me go through that same exercise with no fix. I also refreshed Windows to see if a driver was corrupt with no joy.
None of the nearby Verizon, AT&T or Microsoft stores have the Nokia Porwe Keyboard in stock so I ordered another keyboard from Verizon and if it works then will get a refund on this one that isn't working.
If anyone has any other ideas on how to get the keyboard battery to show that it is charged beyond 0% then please let me know so I won't be returning a good keyboard thinking it is defective.

Lumia 2520 AC-300 Charger Product Advisory

Hi,
Today Nokia announced a product advisory (http://www.nokia.com/2520-charger) for AC-300 chargers manufactured by one of our third-party suppliers, used exclusively for the Lumia 2520.
We strongly urge people in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK with AC-300 chargers that came in-box with a Lumia 2520 – as well as people with the AC-300 Nokia travel pack accessory in Austria, Denmark, Finland, Germany, Russia, Switzerland, UK and the US - to stop using their chargers.
For more information please check our post on Nokia Conversations: (http://nokia.ly/1j5KHw8).

In the past all my dealings with Nokia have been positive but......
The issue of the AC-300 charger recall has been a nightmare. I logged onto the reporting page on the 22nd May 2014 and received an acknowledgement straight away. As instructed I took the unit out of service and waited for the replacement which would be sent within a few days.
I then waited ......and waited ......and waited.
I sent six emails over a period of weeks to the contact centre asking what was going on and got fudged off with a 'you are in the system' reply. There was no contact phone number or address on the emails so I was in limbo.
In the end I contacted John Lewis (where I had bought it originally) and explained the situation. They offered to immediately replace the entire unit and give me £100 compensation for my inconvenience. Thanks John Lewis for such a positive reply - excellent service.
I finally received my replacement plug from Nokia on the 25th June in a small brown box delivered from the Netherlands by DHL. No explanations of the delay given.
And no sign of the gift voucher which I was supposed to get for registering before the 31st May.
Where is the email address of [email protected] which I have been dealing with? A third world country?
A really BAD experience and something that I would never expect from a company like Nokia.

Lumia 2520: "0% available (plugged in, not chargin...

I purchased a 2520 in January. It's a great tablet and even better now that I have the power keyboard.
However, I have noticed one thing.
When the charger is plugged into the 2520, no problems.
When I attach the 2520 to the keyboard and the charger is plugged in, no problem.
When I unplug the charger while the 2520 is attached to the keyboard, it sometimes reboots and it sometimes doesn't.
If I undock the 2520 from the keyboard and unplug the charger, the 2520 goes dead.
I noticed, when it was plugged in, via the Desktop, using the battery icon, that Battery 1 says: 0% available (plugged in, not charging)
Does this mean that the tablet battery is dead?

Hi DrPhibes,
Welcome to the Nokia Support Discussions!
When did this issue start to happen? Did something happen to your Lumia 2520 before the charging issue came up? What troubleshooting steps have you tried so far for this issue?
If the battery is completely discharged, it may take several minutes before the charging indicator shows any progress. Though the tablet works fine when the charger is plugged in, try leaving it idle for a few minutes and see if the battery indicator will increase from 0%.
Try also to restart the PC before re-charging it to refresh the tablet's software. if the issue continues, check this link for more troubleshooting steps to try: Nokia Lumia 2520 - Need help in fixing a problem?
Let us know if you need further assistance.

Nokia lumia 2520 two observed bugs

Yesterday, i bought a nokia lumia 2520 (UK) and till now i observed two bugs:
1. Reader App froze the screen. I was reading a pdf and the screen froze, the solution was to hold the power button to hard reboot the device.
2. Infinite restarting. i shutted down the table with 3% of battery. After that i tried to turn on the device and a infinite loop of restarts was started, and it continued even after "Automatic Repair". In order to solve the problem, i plugged the power adapter.
Probably these failures caused because of the Windows RT OS, and i would like to inform nokia about them because the tablet (hardware+nokia apps) is awesome.

I'm having a similar issue here in the US. I bought my Nokia Lumia 2520 tablet 5 days ago. It has crashed on me everyday and generally have been able to get it to reboot. I tried a hard reset and yesterday tried to do a "refresh" of Windows RT. It worked fine after everything and so I used it last night and put it away without charging it because wanted to see if the battery would last with it off overnight. I woke up this morning (9 hours later) and the camera light keeps blinking and it won't boot. I left it to charge for two hours and it still has the blinking camera light and even though the Windows button vibrates, there is nothing on the screen. I have tried to power off and on, I have tried to hold down power and volume down for 70 seconds (both numerous times now) with no luck. It seems to have bricked, minus the blinking light and vibrating windows key. Anyone else have any suggestions? I really would hate to return it cause last time had a problem AT&T tried to screw me over with sending a used device instead of the new one I paid for.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with 68%.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.

Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario

Battety problems - blank screen wit battery sign with red line

I have the blackberry 8900 curve. Recently when I put my phone on charge it would turn my BB off and turn it self back on again. My battery was about 2% and I put it on charge and the phone turned off but when I looked at my phone the red light came on and then blank screen with a battery sign with a red line through it.
I got some advice to take out battery, sim card and memory card. Which I did and my BB turned back on. However my battery was still dead so I put it back on charge and it turned off and since then my BB hasn't turned back in. I've left it on charge and nothing.
Would really appreciate it if someone could help me out on this.
K.sandhu

Excellent advice! I just had the same thing happen to me and your post solution fixed my phone.

Blank screen showing battery sign with red line - possible solution

Hi to everybody,
I had a little issue with my Blackberry curve 8350i, but I think this might go with several models. One day my Blacberry updated an application and restarted, but when restarting suddenly I got a blank screen showing a battery sign with a red line. I took out the battery and put it in again, but no luck. I searched on many forums if anyone experienced the same as me. I found a lot of topics but no solution. I called tech support of my service provide and fortunatelly I talked to a tech guy who was willing to help. He said that this error message usually might appear when the battery is faulty, not original (not my case) or device is not working, but before taking a final statement he wanted me to try something first. He said to take out the battery, the SIM card and any extern memory card. Then to clean any contacts with air. I followed his instructions and after that the device worked again without any problems. I would like to share this experience on this forum maybe this will help other to to solve similar issues.
Best regards,
Julix

Excellent advice! I just had the same thing happen to me and your post solution fixed my phone.

My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591

I recently discovered my ipod touch would no longer turn on. All it does is show the low battery sign, and that is if it's connected to a computer. No matter how long I leave it charging, it does that. Is there a way to fix it?

Hi, I recently discovered my ipod touch would no longer turn on. I've tried everything! All it does is show the low battery sign, and that is if it's connected to a computer. No matter how long I leave it charging, it does that. Is there a way to fix it? All I want are my contacts and my old calendar back. These did not sync with iTunes like my photos, music, and video. I can probably get an older, replacement iPod, but I don't want to have to readd all my important dates and reminders, as well as contact information. I guess I have two questions:
1) is there a way to get my ipod to start working again?
2) is there a way to get my old contacts and calendar back again?

Try here:
iPod touch: Hardware troubleshooting
iOS: Not responding or does not turn on
To get the calender and contacts back if you can't get the iPod working is to restore the new iPod from the backup of the old one.

Lumia 2520 Windows RT 8.1 Tablet unable to activat...

About a week or so ago, my Nokia Lumia 2520 tablet with Power Keyboard (purchased through Telstra in Australia) wouldn't start and took me to the Windows RT 8.1 Recovery options. After unsuccessfully trying to use the recovery options to do a refresh, I decided to do a full Reset as all my data was either stored on a MicroSD card or in OneDrive.
Unfortunately, the device has not worked since. The cause of the problem is that when I reset the device (effectively doing a reset to factory default) and then going through the initial set up of Windows RT 8.1, I am advised that I need to activate the device, but the device failes activation and I am getting an error, Error code: 0xc004f012 the licensing software service reported that the call has failed because the value for the input was not found.
I am unable to use Microsoft Office as I am advised it isn't licensed and about 75% of Windows updates fail. I have now reset the device a few times, but I am getting nowwhere.
I rang and spoke to Nokia Australia Support today on 1300 366 733 and they advised me to search and run a command "slui 4", which started a wizard to perform a phone activation, but after selecting Australia as the country, the next windows, which is meant to provide the number to call and provide the installation ID from which I am meant to get an confirmation ID to enter. Unfortunately, the details of the telephone number and installation ID are never displayed, with the circling little dots going for ever!!
In essence, the Windows Activation process is looking for a Windows Product Key, which is not provided. Consequently, I am being asked for a Product key for Windows RT 8.1 even though you don't get one.
Although I will try with Nokia Support again tomorrow, I am starting to getting desperate! Any help will be greatly appreciated.
Regards,
DB Jones
PS Does anyone know how to change your alias. My alias was created by accident.
Solved!
Go to Solution.

The date/time is it correct in your tablet? adjust de date and try again to test.
DBJOn wrote:
About a week or so ago, my Nokia Lumia 2520 tablet with Power Keyboard (purchased through Telstra in Australia) wouldn't start and took me to the Windows RT 8.1 Recovery options. After unsuccessfully trying to use the recovery options to do a refresh, I decided to do a full Reset as all my data was either stored on a MicroSD card or in OneDrive.
Unfortunately, the device has not worked since. The cause of the problem is that when I reset the device (effectively doing a reset to factory default) and then going through the initial set up of Windows RT 8.1, I am advised that I need to activate the device, but the device failes activation and I am getting an error, Error code: 0xc004f012 the licensing software service reported that the call has failed because the value for the input was not found.
I am unable to use Microsoft Office as I am advised it isn't licensed and about 75% of Windows updates fail. I have now reset the device a few times, but I am getting nowwhere.
I rang and spoke to Nokia Australia Support today on 1300 366 733 and they advised me to search and run a command "slui 4", which started a wizard to perform a phone activation, but after selecting Australia as the country, the next windows, which is meant to provide the number to call and provide the installation ID from which I am meant to get an confirmation ID to enter. Unfortunately, the details of the telephone number and installation ID are never displayed, with the circling little dots going for ever!!
In essence, the Windows Activation process is looking for a Windows Product Key, which is not provided. Consequently, I am being asked for a Product key for Windows RT 8.1 even though you don't get one.
Although I will try with Nokia Support again tomorrow, I am starting to getting desperate! Any help will be greatly appreciated.
Regards,
DB Jones
PS Does anyone know how to change your alias. My alias was created by accident.Te

Nokia Lumia 2520 - stuck in updating mode.

I have a new Lumia 2520, which I began to commission today. I got it to look for updates, and it found a large number to download and install including one for the firmware. It appeared to download them, but then installation of all of them repeatedly failed, with the error message saying that an update was already in progress. I left it for four hours, still the same. Then from experience in commissioning Windows PCs I set it to restart and during the closedown sequence it came up with a blue screen and a message "Keep your PC on until this is done. Installing update 1 of 5".
Nine hours later the same message is displayed. The tablet is plugged into the charger, and is sitting adjacent to the wifi router: it has power and connectivity. Online information suggests that no update to this device should take more than 25-30 minutes. It just seems stuck: won't switch on, won't switch off.
What's wrong, and what can I do about it?
Thank you.

Hi, auchindrain. How's your tablet now? If you're still having the same issue, best to try the troubleshooting steps shown at this link: Lumia 2520 - Need help in fixing a problem?. Note that this link is intended for a specific region; search the same FAQ in the local MS Mobile support page: MS Mobile - Change locale.
We'll wait for your response. BTW, welcome to the Microsoft Mobile Community!

Nokia Lumia 2520 Shut off after connected to keybo...

Hello all,
I have a Lumia 2520 tablet which I've had for about 4 months now. I initially purchased one of the power keyboards with my tablet which worked great at first. Then the tablet stopped responding to tkeyboard. I sent in the tablet for repairs and it was returned with a status "Not broken" or something like that. The tablet still wouldn't respond to the keyboard, though. thinking that the problem was most likely teh keyboard, I purchased another keyboard. (I really wanted the red one anyway).
At first, the tablet and keyboard was working just fine. But two weeks later, the tablet started shutting off when connected to keyboard. So here's the basic scenario. If my tablet is docked in the keyboard, I won't turn on. I've attempted to hold the power button down forcing a full shutdown, and then turn it on, but that doesn't work either. If I remove the tablet from the keyboard, it still doesn't turn on. But if I hold down the power button for approx 15 seconds, and then try to turn it on, it comes on without any problems. Now, if I re-dock the tablet with the keyboard, it immediately shutdown. As if it's going to sleep. But once again, will not turn back on unless I repeat the remove and holding down the power button.
Is this a problem with the tablet, or the keyboard.
Please help.
thanks!!
Steve

Yardi Systems supporter of Microsoft and creates program to run on IE. One such program is called Payscan. It allows users to scan Invoices and post into the system. After posting the image of such invoices are abailable for view, for that Yardi prompts to install GPI to view images. However Microsoft does not allow to run such programs in my Windows RT tablet. Is there a work around? The image could be exported as PDF and opened using Adobe, which is a waste of time and space constraints

Adapter micro HDMI to VGA for Nokia Lumia 2520

could someone tell me which adapter micro HDMI to VGA is suitable for Nokia Lumia 2520 please?

Hi, melpa. Welcome to our community. There's no particular brand, but it should be HDMI-D. You may try checking the stores near your place for the price and availability.

My iPhone 4 flashing Apple Symbol followed by low battery sign.

Hi All,
My 2 years old iPhone 4 fell down in water.I have taken my phone to a local techi to dry water inside.They said they cleaned it well and there is no water inside but my phone is not reacting, they said it's dead
I got my phone back, soon after that I realized that My iPhone is flashing Apple Symbol followed by low battery sign.I tried some stuff by browsing in the internet and finally got a screen with iTunes and charger plug Symbols.Now iTunes is able to detect my devide sometimes and I am trying to restore iPhone by downloading sofware from apple restore server and I could't complete the operation becasue of many errors I am facing (Ex:An error throwed very first time redirected to this link http://support.apple.com/kb/ts4451, other error is iPhone software can't be downloaded becasue there is a problem with your network but I am having working internet in this case).
What I wanted to know is is phone really dead..?? If that is the case, how I am able to see all the screens and how iTunes has detected my iPhone to restore..?
Taking my iPhone to an authorized apple service center does really works in this case..????
Thank you,
Srinivas Kandukuri.

Water and electronics do not mix. You have probably fried the circuit boards. Get a new phone.

Lumia 2520: No battery sign

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