Lumia 2520 Power Keyboard Battery Level

Apologies to those of you who are still waiting/looking for one of these. Got my free one this week. For those that do have one, I guess you have noticed that the Battery icon in the system tray on the desktop lets you see both the tablet and the keyboard power status, Charged, percentage, not charging, etc.
My tablet gets to 100% just fine. The keyboard has never seen above 87%, and at that point actually says 'not charging'. I can drain it some, and plug it back in and it will show the keyboard charging, but it hasn't got above 85-87% and then says it has quit. What do you guys see? Normal? Problem?

My Lumia 2520 with Nokia Power Keyboard shows Battery #1: Fully charged (100%) and Battery #2: 0% available (plugged in, charging). However, even after more than 8 hours plugged in and showing "charging", Battery #2 never shows more than 0%.
The tablet was a used gift,but the keyboard is new, ordered online from Verizon. It has done this from the first time using the tablet with the new keyboard. As far as I know, the tablet never had a keyboard attached until now. All keyboard functions appear to work properly and all tablet functions appear to work properly. I used the tablet with the keyboard for several hours unplugged and the Battery #1 disharged to about 80%. When I plugged it in, Battery #1 charged up to 100% and then it showed Battery #2 plugged in and charging, but never changed from 0% available on Battery #2.
I have tried the Power button and +Volume button technique with no change. It does go throught the stages of showing 0%, not charging on both batteries and then after resetting it goes back to showing the same issue of never showing an increase in Battery #2charge % beyond 0%.
Nokia telephone tech support had me go through that same exercise with no fix. I also refreshed Windows to see if a driver was corrupt with no joy.
None of the nearby Verizon, AT&T or Microsoft stores have the Nokia Porwe Keyboard in stock so I ordered another keyboard from Verizon and if it works then will get a refund on this one that isn't working.
If anyone has any other ideas on how to get the keyboard battery to show that it is charged beyond 0% then please let me know so I won't be returning a good keyboard thinking it is defective.

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Hey Everyone. I have a slight problem. I recently purchased this tablet (Nokia Lumia 2520) because I was looking for neither a tablet or laptop. I wanted both. So I came to contact my Verizon dealer, who recommended this tablet because "It comes with a keyboard out of the box." However, as you may know, I opened the box and of course no keyboard!
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I'm greatly satisfied with the tablet so far. I have no doubts it's a fantastic product.
However, I've come to a crossroads with the keyboard. I'm greatly disappointed in the false advertisement.
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I'd like to keep the tablet, but I'm not about to pay upwards of $120 for something that was supposed to come with it. I'll return it before that happens.

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Moderator's Note: The subject was changed as we have created a new thread for this topic.

Hi, mananah_Lumia. To verify, you received the Nokia Power Keyboard without a battery, is that correct? If so, where did you purchase it and did you inform them about it? If we got you wrong, feel free to correct us. We look forward to your reply. Good day!

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HI,
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http://support.apple.com/kb/HT1379
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P.D: sorry for my bad English, I'm Spanish...
Message was edited by: Alfonso Garcia
Message was edited by: Alfonso Garcia

Getting Bluetooth set up initially in Bootcamp is a bit of a hit and miss affair in my experience, but persistence pays off, and connection is reliable. I gave up with the keyboard on my Mac Pro at one stage, tried again a few days later and it worked.
How did you do it?
Persistence and repetition, reading lots of threads and getting snippets from various sources, can't recall any silver bullets.
Have you searched this forum, there are a LOT of posts on the subject.
Links please? I can't find any.
If you type "bluetooth" in the search box while at the top level of the Bootcamp section you will get six pages of hits. Here are just a few, not necessarily the best or a complete list or in any particular order, but they contain relevant info.
I can't remember the detail now but one of the key steps for me was launching the bluetooth "service" mentioned in some of these links. Initially option wasn't appearing at all. Also mine (and others) seems to need a single click after boot to be activated. If you try and move it before a click it won't respond so you might think it wasn't working.
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http://discussions.apple.com/thread.jspa?threadID=2221427&start=0&tstart=0
http://discussions.apple.com/message.jspa?messageID=10943844#10943844
http://discussions.apple.com/thread.jspa?messageID=10669525&#10669525
http://discussions.apple.com/thread.jspa?threadID=2057008&tstart=0
http://discussions.apple.com/thread.jspa?messageID=10948512&#10948512
http://discussions.apple.com/thread.jspa?messageID=10935130&#10935130
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Apple Wireless Keyboard (2011) Battery Level Stuck At 100%?

I got a new iMac, the one that was released by apple in late November, and I went to system preferences > keyboard, noticing that the keyboard battery level is stuck at 100% every time I check now and then... Anyone else having this issue? Fixes? Help?

Hello:
I suggest you install a widget (mighty monitor) that gives more accurate readings.
Barry

NOKIA LUMIA 2520 TABLET WITH POWER KEYBOARD LAUNCH...

DEAR SIRS,
We are from India,
We are great fans of Nokia, am having NOKIA X7 fully loaded handset, now am waiting for NOKIA LUMIA 2520 TAB WITH POWERKEYBOARD,
when this 2520 tab get released in India???
have been waiting since october last year to buy this rocking lumia 2520 tab with power keyboard, but no news at all, its Feb, 2014, atleast declare date, month of launch for us to take action, if its beyond april this year, will import it from sister who stays in America, "am caught in a bind"
we are "DESPERATE" for it.
Thanks in advance
we love "NOKIA".

http://www.nokia.com/in-en/support/contact/
Suggest you ask them on twitter or facebook but chances are they'll just tell you to ask a retailer.

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Hi, greenmoose. This link may help you regarding your concern: FAQ - Why is my Nokia Power Keyboard not working? BTW, welcome to Microsoft Mobile Community.
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One suggestion I have is to do a "full factory reset" of your bluetooth stuff. I'm not precisely sure all that entails but here's how you do it.
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Hi BolRob,
Welcome to the forum.
You can try the solutions provided in this link: Lumia 2520 battery indicator issue. If that didn't work, we suggest doing the troubleshooting steps here: Nokia Lumia 2520 - Need help in fixing a problem?. We'll appreciate if you will update us with the outcome. Enjoy your day!

Lumia 2520 / Keyboard...

I'm in the UK to start with.
So I bought my 2520 tablet in the UK when they first came out. Disappointed that they did not do the cyan colour here (or anywhere?). Also disappointed it took about 6 months before the powerkeyboard was sold (and only in black)
Does anywhere actually sell the red keyboard for anywhere close to what John Lewis sells the black one (£99).
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Hi, Serton.
Welcome to the Nokia Support Discussions!
The Nokia Power Keyboard for Lumia 2520 has two colors, black and red. To buy one, go here: http://www.nokia.com/gb-en/accessories/accessory/su-42/. However, availability of color may vary depending on their stocks.
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Good day!

Cannot lower Critical Battery Level in Power Options

I am wanting to adjust the Critical Battery Level in Power Options to something lower than the default 7% that HP has set. When I try to change the number, it will not save and it just magically jumps back to 7%. This means that my laptop will hibernate when the battery level reaches 7% and I cannot turn it back on unless I plug it into AC power. 7% equates to roughly 40 minutes of battery time and I find this setting way too conservative.
I have done some research on this issue and have found the following:
Some suggest that PC manufacturers will somehow lock this setting to an arbitrary minimum and the user cannot change it to anything below this minimum (it appears HP have set it at 7% in my instance).
This link suggests using power.cfg and the command line to make the changes How To Lower the Critical Battery Level to 1% in Windows 7
Steps I have taken to try and resolve this:
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I have also tried using powercfg.exe to change the Critical Battery Action to "Do Nothing" and likewise this setting is ignored and the laptop hibernates anyway.
I have phoned HP support and the only useful information that I got from them so far, is that the PC manufacturer has set it to 7% and it cannot be changed. They said they will escalate this matter to the research team and give me a call back.
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Hi @Sparkles1 ,
There must be an alternative solution to this.
What is the reasoning behind HP locking this setting at 7% minimum? I understand that a battery should not be run down to 0% as this will damage the battery but 7% is unreasonably high and in fact this does not conform with ACPI standard specification. I refer to the following document: https://msdn.microsoft.com/en-us/library/windows/hardware/dn481320%28v=vs.85%29.aspx
In particular, please see the table where it says that the critical battery level must be set to a value between 0 and 5%
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Lumia 2520 Power Keyboard Battery Level

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