Lumia 2520 Screen Jumping Problem

Hi.
My Lumia 2520 (Bought in Jan 2014) keeps jumping back to the start screen even if I don't press the windows button. Problem started a few months ago and it is getting worse and worse. Sometimes it works without problems but every now and then it jumps back to start screen for several times (for example 20 times). It may jump back i.e. from IE, E-mail or Calendar. For example, during writing this message my device has jumped back to start screen (ans sometimes back to IE) for five times... When 'the jumping mode' is on moving the device seems to make the problem even worse. My device is up-to-date. Hardware problem / repair needed?
Kind Regards, JR

Hi, jrfin.
Welcome to the forum!
How's the tablet doing? Did you happen to solve this issue? If yes, that would be a good news. If no, check this and try the listed workarounds: http://www.nokia.com/us-en/support/product/lumia2520/product-troubleshooting/. Just take note that the link is intended for US region. If you are from a different one, go here: http://www.nokia.com/global/support/locations/.
We will wait for your update about the outcome.

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I move the brightness to HIGH
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This problem happens sometime. Some days I see this problem , some days I don't and there are few days where I see this problem very heavily.
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http://forums.wpcentral.com/nokia-lumia-1520/255608-lumia-1520-screen-brightness-dimming-unwantedly-...
http://forums.wpcentral.com/nokia-lumia-1520/251303-screen-dimming.html
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The phone is rock solid and amazing except this irritating problem.
I have only few days within which I can request a exchange from the merchant. So if any Nokia official can confirm that a software fix is on the way , it would be super helpful
Nokia , please help !
Moderator's note: We have removed the IMEI numbers. Posting of personal information is not allowed in this forum for security purposes.

I have Nokia Lumia 1520 Black.
I have also been facing the same problem with screen brightness.
The problem occurs only when the Brightness is in Automatic mode.
--> When the Brightness is set to Automatic mode & take out from dark location to bright location the display turns out to weird grey color.
--> And then if the brightness is set to low, medium or high display comes to normal.
Is this issue related to the hardware or software.
If it is related to the Software will you be able to fix it ? or else How about the replacing with the new one ?
Awaiting for the response.
nonnin8 wrote:
Same here i have white 1520
I have another problem with the screen, when it wakes up or i get a call the colours are off grey colour are very light grey and after few moments it turns to normal.
I am using WP 8.1

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Hi TheGimper,
Welcome to the forum!
You mentioned that the issue only happens when playing certain games. Are these games downloaded from the Store? If yes, have you tried removing and re-installing them? This step will help us determine if the issue is caused by these games.
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Hello everyone,
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Yeah, that's the problem with parallel import deals - you usually don't get local support as device was intended for different part of the world.
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I. did tthatt,,here see for yourself, itts. Still the same , this is not a. Typing eerrrror. When I. Click bbackssspace, it goes to binng,,, when I. Go to what's up. Chat. It type. Things bbbby. itself and send. I. also tried to. Chhaange touch sensitivity to normal,,it. just freeze. I'm evven. thinking of switching it off cccoz. itts annoying me aaand. get. Myself a. R100 phone bbbut. Problem how wiil. I. Seeeee my. emails . truly speaking this is my. Lasst. Nokia evver

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