Lumia 520 email ringtone

Hi,
I have searched both this forum and the internet and i did not find a solution to my problem: 
I cannot save a ringtone alert for New email.
I go to Setting>ringtones+sounds, select a ringtone for New email. Then I hit Back, but still no vibration or sound when receiving an email. If i go back to Setting>ringtones+sounds, none is selected to New email.
Any ideas?
Thanks for the support
Solved!
Go to Solution.

Have you updated to Nokia Black firmware and have you updated all sytem apps as well ? You can check that easily with a free app like Lumia System updater from the store.

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