Lumia 520 how do i take my phone off earphones set...

My phone won't work without earphones when someone calls me i can't hear them without earphones and the sound and music won't play out loud can anybody help with this problem please

Check your volume setting in a call. Try also a soft reset by holding both the Power and Volume Down button until the phone vibrates and restarts. You will not lose any data or settings except possibly the date and time.

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