Lumia 535 Touch issue

first i want to explain my problem with lumia 535 the touch is not working working will especially when i try to write my password to open the phone so when someone call me i cant reply and the phone performed slowly for while and than working good. kindly feedback me if there will be updated for this issue in future
thx

Hi, emadkhabib. Welcome to our community! When did you buy the phone? Have you tried the suggestions shown on this link: http://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA144183? It will work regardless of your location. It is also worth checking if the phone's system settings are all updated. Go to Settings > swipe to applications > store > check for updates. If the above fixes will not work, consider visiting your retailer for other options or visiting the nearest Care Point for an assessment: http://www.microsoft.com/en/mobile/support/locations/. Let us know how it goes.

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Touch problem in lumia 535

In Lumia 535 I have faced touching problem.

Hi, monotosh. Were you able to perform the tips from this link: What to do if issues with the touch screen on my Lumia 535 and 535 Dual SIM phones??
Let us know the outcome.

Touch problem of Lumia 535

I have sent my Lumia 535 2 times to care for the touch problem.but no results.now the network is also not available at my handset.totally disappointing.....

Hi lumiaajij,
Welcome to the Microsoft Mobile Community. What is the OS version of your phone and where are you currently located? Have you already tried performing the suggestions in these links?
• http://www.microsoft.com/en-gb/mobile/support/product/lumia535/faq/?action=singleTopic&topic=FA14418...
• http://www.microsoft.com/en-gb/mobile/support/product/lumia535/faq/?action=singleTopic&topic=FA14140...
These are applicable regardless of your location. Regarding the network issue, we advise performing the troubleshooting steps here. Let us know the outcome.

Issue in usability of Microsoft lumia 535 - Behavior of Key '- ' , on bottom right corner of home screen, is ambiguous.

Hi All,
I am new to this forum. And I may have incorrectly raised my concern here - over the usability aspect 'Microsoft lumia 535' mobile phone. Please help - to forward my concern to the correct forum in that case.
I faced issue in using the key '->' on bottom right corner of phone's home screen (scroll down on the home screen to use the key). Clicking the key '->' should ideally take to the screen to it's right where all the applications are listed. As per known
behavior of earlier phones of the lumia series like 630,525 etc.
However, the behavior is ambiguous, sometimes the click on '->' takes to its right screen, and sometimes it refreshes the home screen. And sometimes there is no impact of the click. The behavior is thus improper and provides bad experience in using it.
Earlier I thought this defect is specific to the phone I purchased, but further I analyzed other 'Microsoft lumia 535' - and the same issue was observed in all the other pieces of lumia 535.
Please let me know, if it is issue and is already known, or if the behavior is intentional then what is the reason for the same?
Regards,
Azmun

For help using Windows Phone please post on the Windows Phone forums on answers.Microsoft.com

I got update on my lumia 535 in india

I got update on my lumia 535 in india but I don't know what its feature in this update. Should I update my phone or not?

It's always a good idea to get these updates. From what we know this may well be the fix for some of the touch screen issues seen out there for the 535
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Is Microsoft Lumia 535 worth it?

Hi I'm from Philippines and I'm planning to buy a Lumia 535 next month... but I'm worried because almost all of the reviews said that it has touch issues and I'm afraid that When I buy I will also get a defective Unit with touch issues too. This is my first Lumia Phone that I'm going to buy and It's the only thing I can afford right now So is it really worth it? Does the touch issues really get fix after the update? please help.. I'm starting to love Lumia phones and I'm starting that love by buying my first Lumia phone called Lumia 535

Thanks for all the replies
Now I'm very determined and confident to buy a Lumia 535 next month.. thanks to all of you

GPS not working in Lumia 535

I have been using Lumia 520 since its release and switched over to Lumia 630 Dual when it was released in India and for the same SIMs the GPS was working excellent. Recently when Lumia 535 was released I exchanged Lumia 630 for 535.While the mobile touch issues were addressed very well by the two updates -December 2014 and March 2015-I am a bit disappointed to find the GPS is not working properly as it did in 520 and 630 .When Here Drive + is opened, the green arrow appear and my location is shown but the arrow never travel in time over the map as I move in my car or walking and just freeze.If I go out of the app and return back, it updates the location but again the green arrow doe not move on the map along with my motion in car or any other vehicle.I wish to know if future updates will solve this problem or my mobile has any hardwear proplem.As I am very familiar with Lumia series since April 2013, I am sure that I am following the steps and settings perfectly.Please help me.I am in India and I am using Airtel SIMs.

Yes I have done all that you have mentioned.Also I have checked with single sim to make sure that it is not due to two sims.As Lumia 520 and 630 were perfectly locating the position in the same place where I am now living with same sims , I do not find the reason to be anything external. Also I must be a bit descriptive about the problem:
1.Once Here Maps + or Here Drive + is opened, after locating the position , the distance will display a random digit even though I have not moved at all.For example, after the app is opened Here Drive + will show distance anything random llike 500m or 1Km even if I am not moving.Only after closing and opening the app few times the value gets zeroed. This happens even when sims were tested individually as well in diffeent places in the heart of the city where mobile towers are available.Also, the distance calculated is most of the time wrong and on the higher side.But in Lumia 520 and 630 I have seen the distance displayed is always 0m to begin with and the green arrow travel with time over the map .But in 535 the speed used to be most of the time blank with display showing - Km/h
I must bring to your attention that when I bought Lumia 520 in April 2013 , its GPS performance used to get affected from one up date to another and subsequent update used to correct it .In fact Lumia 630 that I bought in Sept 2014 had GPS problem but an update that follwed made GPS very perfect. As I am a traveller all over South India, I was always using the GPS and it used to work exceedingly well without the network most of the time with good tower signal.
The update in March 2015 updated my maps as well. Even Here Drive + was also updated this year and the version now is 4.2.5905.1 and map is 8.30.57.115.
As I am using all the smart features of Lumia since 520, I am familiar with the operation as well performance of Lumia series .Many of my friends switched over from Android to Lumia ( 525, 630 etc) for the accuarcy of GPS in windows phone without using the internet which is a must in Android.
I feel that 535 is finding difficult to locate the postion co ordinates and so not working accurately. Even in a car the GPS fail to track the motion in time inside the city most of the time. Where as 630 GPS worked very well even inside AC compartment without any problem without mobile data and with just tower signal.
All the other applications are working very well.
Please help.

Update for Lumia 535's screen

Hello,
Update for Lumia 535's screen
Is there an update to resolve the problem at the touch of the Lumia 535?
Is released in some countries and solve the problem?

Hi, Mmask. Thanks for sharing your query with us. We're currently investigating this issue. At the moment, you can check this FAQ for workarounds: FAQ - What to do if issues with the touch screen on my Lumia 535 and 535 Dual SIM phones?. The link is intended for Pakistan. You can check your local support page for future reference. By the way, we'll be keeping this thread updated once we receive enough information to share. Thanks for understanding.

Music player stop while traveling (Lumia 535)

Hi,
I am new in this community. I bought lumia 535 last month. I am quite satisfied with it, no touch issue, no heating issue. It's a good product. But for last couple of days I am facing a new problem, when I am travelling my music player getting stopped frequently. At home it's working perfectly. Am I missing something or it's a bug. Please suggest.

Hi, alex777bobby & Sukhendu. Are you playing the music through a headset or the phone's speaker? If via headset, is it wired or a Bluetooth? @alex777bobby Are the songs saved on the SD card also? If yes, does it make any difference if you transfer it to the phone memory? We'll be waiting for your reply.

FAULTY LUMIA 535: MAKE AN ARRANGEMENT FOR REPLACEM...

ON PAPER, LUMIA 535 HAS LANDED VERY WELL WITH GOOD SPECS.
PRACTICALLY, LUMIA 535 REAL EXPERIENCE HAS MET WITH AN ACCIDENT DUE TO TOUCH ISSUE, BLANK SCREEN AND FAST BATTERY DRAIN.
WE USERS ARE TIRED OF, FRUSTRATED, ANNOYED AND DISAPPOINTED WITH OUR FAULTY LUMIA 535.
WE MAKE AN EARNEST PLEA TO MICROSOFT TO MAKE AN ARRANGEMENT FOR REPLACE OF LUMIA 535 OWNERS WHO ARE FACING THESE ISSUES AND STRUGGLING WIT THE HANDSET.
THANKS AND REGARDS

I also purchased lumia 535 with grate hope. because i was using only nokia phones from nokia2100, 3100,2700, e71. nokia was good. now in my lumia 535, voice guided navigation is not working. I got this phone mainly for this purpose. because E71 was not getting updates. now what to do. I am visiting Nokia care centers. Its purely a hardware issue. Microsoft should initiate steps to replace the faulty lumia 535 phones quickly. more over this phone came with the brand name of "Microsoft". so what we have to think. Nokia was good. but Microsoft ......... I hope Microsoft will maintain the reputation.

Microsoft lumia 535

Hi just yesterday i bought lumia 535 i was happy having bought a ultimate phone for 9k then later i started having touch problems... While typing if u hit space it doesnt work u shud hit space button properly orelse it wont work at all.. So wid my erase button and the list goes on while liking pics in facebook too u shud touch the like button properly orelse it wont work
I just wannna no is it hardware issue or software and am i the only one having this problem??

Hi, @Scottek9. What seems to be the issue with the touch of the device? Is it not responding? Does the issue happen intermittently? Check the below link for the troubleshooting steps to try:
http://www.microsoft.com/en-ae/mobile/support/product/lumia535/troubleshooter/?categories=Other,Disp...
Just select "need more help" for other fixes if the first set of fixes provided didn't work.
For the heating concern that you have, below links will give you tips in correcting the behavior:
http://www.microsoft.com/en-ae/mobile/support/product/lumia535/troubleshooter/?categories=Other,Othe...
http://www.microsoft.com/en-ae/mobile/support/product/lumia535/faq/?action=singleTopic&topic=FA14136...
We look forward to your reply.

Lumia 535 Failed me

Bought Lumia 535 (Dual Sim) month back and on one bad morning when i removed the phone from charge display gone blank (dead display). Everything else is working fine, incoming call is coming, touch is working (hearing touch pad tones), but no display.
The catch here for me is, i bought this phone in Kuwait and recently moved to India. Authorized service centre dealers confirmed cannot do service as the warranty is in different region. Is there way to get serviced in different regions?

Sorry but the only options left with you are either send it back to the country of purchase if possible or get it repaired in India out of warranty thereby paying for the same..
BTW, it seems other users have had the same issue mentioned HERE

Lumia 535 Dual SIM lcd suddently freeze/blank when...

I just bought a Lumia 535 LCD Dual SIM. I charge the battery 2 times. The first charge run smoothly but when the battery charge for second time suddenly the LCD not working (freeze/blank).
I 've tried the instructions on the website that guide me to try soft reset or hard reset by pressing the volume button and power button in certain order but there is no effect at all.
Has anyone encounter the same problem or indeed because there are factory defects?
Any suggestion to resolve the issue?
Thank you in advance.
Solved!
Go to Solution.

Hi, @ongky74. We'd like to follow-up on your concern. Have you received any update from your vendor? What was their recommendation? Did they replace the phone or directed to you send it to the Care Point?
How about you, @supertimin? Do you still have the phone with you or did you send it for repair? Since you've done all the recommended troubleshooting steps, your next option is to have it checked by our authorized technicians. Before sending the phone for repair, be sure to create a backup file to avoid any data loss: Back up my stuff. You can check your local support on this link: http://www.microsoft.com/en/mobile/support/locations/.
Since most of the users on this thread have reported sending their phones to the Care Points for evaluation & repair, we suggest waiting until the repair process is complete. We encourage everyone to update this thread & post the outcome of your concern.

Problem in developer regisgtration of Lumia 535

I am trying to register my Lumia 535 device for windows phone development but each time i try to register, it shows a error "check if Windows Phone IP Over USB service is running or not". I have already checked that it is running, I have even restarted
this service number of times , lock screen is open, automatic time & date update is off . All the requirements are fulfilled even then it is not registering it.
Please Help!

Hi aks709，
Some of the below workarounds helped to resolve similar issues: You might give this a try and see if it works.
1. Make sure phone has internet connection
2. Update your development machine with all recent updates
3. Use the right USB cable for that device
4. Check 3rd party software
In addition, you can reference the following thread:
https://social.msdn.microsoft.com/Forums/windowsapps/en-US/a0808118-6d4f-419a-9153-9c29ccc1aec4/cant-unlock-my-phone?forum=wptools
Hope help you!
Thanks,
Simon

Lumia 535 - All Settings

My girlfriend recently bought me the Lumia 535 from Tesco's Ever since turning it on for the first time I have been unable to go to all settings. From the drop down menu, touching all settings does nothing. Also, in the apps menu (on the right), there is no settings.
For two months I have managed but now it keeps calling people whilst it is in my pocket, as I can't put on a pass code on it.
Do I need to send it back to Tesco or is there an easier solution? Any help will be greatly appreciated.
Darren.
Solved!
Go to Solution.

Hi, darrensmith0410. You may try restoring the phone to factory default by peforming the buton reset.
Press and hold the Volume down and Power buttons at the same time until you feel a vibration (about 10-15 seconds).
When you feel the vibration, immediately press and hold the Volume down button until you see an exclamation mark.
Once the exclamation mark appears, press the following four buttons in this order: Volume up , Volume down , Power , Volume down . Your phone should now reset and restart itself. (It might take a while for the reset to finish.)
Make sure to create a backup to avoid data loss. If that doesn't work, you can recover the phones's software using the Windows Phone Recovery tool provided here: http://www.microsoft.com/mobile/support/recovery-tool/. Let us know the outcome.

Lumia 535 Touch issue

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