Lumia 620 Earpiece Volume

dear all, i found that my lumia 620 earpiece volume is very low/soft. i can hardly hear what the other party is talking. volume is at max. any solution to this?
listening to music is ok. this problem only occur when making/receiving phone calls..

When your in call ensure the volume is at max not just the ringer tone.
Alternatively you can reset device if you wish.
If your phone is unresponsive, or it gets stuck showing Nokia logo, then try this: Press and hold both the Volume down and the Power keys for 15 seconds. This should get your phone to restart properly again. If this does not help, then follow next steps to perform OS reset.
Warning: Resetting your phone will return it to the same state it was in the first time you turned it on. All your personal content in the phone, including text messages and apps that you been purchased and downloaded (may be re-downloaded again) will be erased, and the phone will be restore to the factory settings.
Here are two options to follow, depending on whether you can access your phone's Settings screen or not.
Option 1: About menu
Use this option if you can access your phone's settings.
This option warns about data loss.
On the Start screen, swipe left, select Settings > About > Reset your phone.
Option 2: Hardware key combination
Use this option if you forget or lose the password.
Use this option if the phone fails to fully switch on when pressing the power on key.
Note: No warning about data loss!
Nokia Lumia with Windows Phone 8
Step 1
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.
Step 2
Then input Keys in the following order:
1. Volume up
2. Volume down
3. Power
4. Volume down
Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Similar Messages

My Nokia lumia 620 top volume button got faulty, I...

My nokia lumia 620 top volume button somehow went inside the phone and I can't increase the volume, its stuck at 0! Is there any way on Windows Phone to increase the volume without the damn key? I need a solution because my warranty is in another town and I won't be there in a week.

I get the issue is annoying, but maybe you should look into getting some different shells. Besides making a fashion statement it'll fix a broken button in no time.. (well a few seconds that is).
Besides.. choice is always good.. As a Dutch national the colour for the next few days will be.. Orange..
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..
Attachments:
WP_20130417_003.jpg ‏159 KB

Lumia 620 music volume not changing..

I've lumia 620,sometimes the music volume is set on constant level but it is only for audio songs(downloaded from Nokia music or pc ). But if i play music from nokia music/or play videos,games,metrotube... The volume does changes except for music from music+videos. Restarting phone stops the issue for time being but it can not be a solution because it happens every day.(i have tried reseting the phone from settings->about) it doesn't solve the issue.

Go to nokia care when you are facing the problem DO NOT RESTART THE PHONE..(otherwise the issue will be solved for time being)... they will do so called software update..(its like formatting the phone only rarely a firmware update) and the issue will be solved for some time but that is not a long term solution..(the issue comes again after some time).... i did it twice now gonna do it 3rd time if the issue pick again i am gonna pull them to consumer court...

Lumia 620 speaker volume pulsing

I've noticed on my 620 that the volume pulses up and down when playing audio through the speaker on the phone. It's more evident when the volume level is low (between 1 - 5). It sounds like when a compressor is acting on the signal with a slow release.
I did see someone mention this on another forum so it might not just be my phone.
Solved!
Go to Solution.

Hi everybody!! I'm a new user of this fantastic nokia phone, and yes, my lumia 620 have the same issue that many of you mentioned: listening any kind of song, expecially in part where the dinamic of the song is low, i can hear that "compressor effect". I do also hear a "pffffffffffffffff" sound that is ever present under the song
I've updated all of the application possible, did try the soft reset and the hard reset but the problem still remain.
..please, mr. and mss. nokia support team, could you please seriousely check if it's a software or a hardware issue?!
I think it's in nokia's interest solving this issue as fast as possible, or they will see thousand and thousand of fantastic lumia 620 "coming back home" for a problem that maybe could be solved with a software update!
thanks and let all of us know!
stefano

Unable to reduce my lumia 620's volume

I'm unable reduce my phone's volume while playing games, music & videos but ringtone volume can be changed

Some games might have in-game volume settings. Try those.

Nokia Lumia 620 Product Fault

Hi,
I have a Nokia Lumia 620 that I brought in early Februrary from Expansys and a month later it got a broken power button. First I sent it to the Nokia service center in Canada and they said that it wasn't from Canada and they could not repair it. I can understand this. Then I sent it to Expansys USA and they had the phone for a bit and then they sent it to China. I am about to recive the phone and the power button has not been repaired because it has been demmed user damage. This is a product fault, look how many people have a broken button with the Nokia Lumia 620:
http://discussions.nokia.com/t5/Nokia-Lumia/620-side-buttons-not-working/td-p/1962312
http://discussions.nokia.com/t5/Nokia-Lumia/My-Nokia-lumia-620-top-volume-button-got-faulty-I-can-t-...
http://hissingkitty.com/complaints/nokia-lumia-620-poor-quality-of-unlock-lock-button/
http://forums.wpcentral.com/nokia-lumia-620/224327-lumia-620-power-button-broke.html
http://forums.wpcentral.com/nokia-lumia-620/237118-broken-camera-button.html
http://forums.wpcentral.com/nokia-lumia-620/225934-broken-volume-button.html
What an excellent way to gain market share and to treat an app developper.

But what is NOKIA doing about it?????? This is absolutely terrible . Now I'm finding this out myself. So glad I also have iPhone. After having been so happy. But now after 10 months its falling apart

Volume Button Not Working on Lumia 620

Today my volume rocker switch on my Nokia Lumia 620 stopped working suddenly. It was dropped a couple times today as I was at a concert and people rushed past.
The volume switch feels spongy when pushed in and only adjusts the volume when pushed down painfully hard. But it happens with both my covers, so I'm maybe wondering if it's an internal hardware issue? When the cover is off, the two small buttons can be pushed down easily, it's just the rocker switch on the covers that don't work. Anyone know what is going on with it? Sent from my 620.

Hi, Mozilla. Just to clarify, you've tried 2 different back covers on your Lumia 620 and you still experience difficulty pressing your volume keys, right? Only the technicians can confirm if there was an impact on the internal hardware of the phone. Saying this, we suggest taking the phone to a Nokia Care Point for an evaluation and repair: Nokia Support. Please note that the repair process may delete your personal data, so it is best to create a backup file: Back up my stuff.

Mp3 Volume issue Nokia Lumia 620

Hi,
I was hoping someone could help me with this one please.
When Listening to audio on the nokia Lumia 620 via the built in radio the audio is nice and loud and I can listen to it at volume 10 through the ear phones.
However I have transfered some mp3's to the phone via the windows phone app, from Itunes and the audio volume is terrible, even at full volume I can just about hear the music. I have tested that it is not an issue with the mp3s by copying them to a HTC windows 8 phone and can listen to them perfectly.
As far as I can tell the apps are all up to date.
Does anyone have any ideas please?.
Solved!
Go to Solution.

Hi Csbarry
Pressing the volume down and power buttons together will not delete any data on your phone, it's more of refreshing the OS of your Nokia Lumia 620.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Nokia Lumia 1020 Very Low Earpiece Volume

Hi
My Nokia Lumia 1020 has very low earpiece volume. At even maximum volume one can find it really hard to hear. I have brushed off any dust etc.. but still the problem persists. I have also read other users facing similar problems. What a pity that such a great phone cannot fulfil basic purpose of having a phone. What's the solution as I want to switch back to Samsung note 3.

Hi, hugosilver and kleo1712.
Welcome to the Nokia Support Discussions!
To help us isolate the issue, you can not hear the person on the other line, the person on the other line cannot hear you, or the audio quality is poor when in call? There are several fixes that you can try to possibly resolve whichever the exact issue you have with your phone is. See: http://www.nokia.com/ph-en/support/product/lumia1020/troubleshooter/?categories=Audio%20and%20sound,.... (Note: The provided link is intended for customers who are located in the Phiippines. If in case you are from a different region, go here: http://www.nokia.com/global/support/locations/, select your region, your phone model, and then "Troubleshooting".)
In case you have other questions, just let us know. All the best!

Constant problem with store in my Lumia 620

Hi
When I open store in my Lumia 620 it shows error c00cee22.
Solved!
Go to Solution.

Hello, Vaibhav_16390. Have you already tried the suggestion given by eshiejamz? BTW, are you also using a Lumia 620? You may also try deleting the browser's history. Go to Settings > applications tab > Internet Explorer > delete history. Once done, press and hold both the volume down and the power keys for 10-15 seconds.
Let us know the outcome.

Very quiet sound in my Lumia 620

Hello,
I have a problem with a speaker to talk in my Lumia 620. I have installed Windows Phone 8.1. When I bought this phone sound from this speaker was loud but now after few mounths it is very quiet. My volume is set for max. What to do with it?
Please help.

With WP8.1 there are separate volume controls for different functions .. Hope you are setting them correctly ..
See THIS

Lumia 620 screen freezing problem

i have a lumia 620 and i update it through the phone settings OTA, after restart the screen remains freeze at the start lockscreen nothing works exept side buttons.. and thats not all before 620 i had a 520 wich is a **bleep** piece, same problems with screen
A honest question to nokia : Guys what sort of "error" is that ? What's wrong with you guys ? I switched from iphone 4 wich worked perfectly fine in 3 years after tons of updates..to this lumia 620, I NEVER EVER GONNA BUY ANOTHER NOKIA PRODUCT

We understand your sentiments, xtrad3. Let us further isolate the issue.
When you say 'software update', are you referring to Lumia Black? What troubleshooting steps have you tried so far? Have you tried to reboot the Lumia 620 by pressing and holding the volume down and power keys until it vibrates and restarts?
If the screen works after rebooting, try to verify if the software is fully updated. If it's the Lumia Black software that you just downloaded, check if it shows up under Settings > Extras + Info. Try also to check if all system apps are updated. You can scan the app codes shown at this link: Nokia Windows Phone 8 App Updates.
By the way, if you still have your Lumia 520 and had the issue with it after a software update as well, you may try the same troubleshooting steps given above. We'd appreciate it if you'll update us with the outcome.

Lumia 620 Rebooting and Freezing

My family have 4 Lumia 620's between us and all of them have been having problems with random reboots and screen freezes since the Lumia Black update. I have tried resetting them and have verified that all the apps were updated (In all 4 cases "access point" required updating as it never automatically showed an update was needed) but this has not resolved the problem.
The reboots sometimes happen when using the phone, for example in IE, and sometimes just when the phone is sitting, not being used. Freezes usually happen on the lock screen, requiring the phone to be rebooted by holding down volume and power.
On a few occassions, the phones have reset their date and time after a reboot and eventually correct it automatically.
On a couple of occassions, a reboot sometime during the night has reset the alarms causing them to be missed.
It seems to only be the Lumiz 620's that have this problem as I have a Lumia 820 and 520 which are not showing the same problem in-spite of being upgraded to Lumia Black.
My family are very frustrated with these reboots and freezes and are now considering moving to another platform. Please help as I would like them all to stick with Windows Phone for when 8.1 is released.

hi mate, sorry to hear of the problems you have been experiencing. in this case, the only option you have left is to perform a hard reset, and failing that, a visit to your nearest Nokia Care location for inspection of your handsets is mandated.

Lumia 620 urgent help

Hi I m using Lumia 620 Denim update my problem is that its hanging very much I have to take off battery for restart internal memory is 3 gb free what to do help me plz

Not sure if some particular application is causing it .. Is it happening only when you use a certain ?
..and you don't need to remove the Battery when this happens. Do a Soft reset : Press and hold Power + Volume(down) keys until the phone vibrates (about 8-10 seconds)...

Lumia 620 buttons failure

First of all,
I am **bleep** right now!
My phone (lumia 620) is only 6-7 months old and I am getting sick of it.
After a month the problems started. He crashed sometimes without a reason, the screen did weard things, etc
And now I had it. My lower volume button is broken. My sound is now standing on 10/30, I use this phone as alarm and thats pretty load. I also use it as a mp3 but I cang lower the volume. I already checked if there wasnt just some dust between the buttons by opening the case, but it didn't helped at all!
7 months!!
I see a lot of users have the same problem and the only thing you guys say to us is: "Go to the nearest nokia repair center."
Maybe something is going wrong in the production process?!
My phone only fell once 2 months ago, the only thing he had was some scratches on the case, but it worked fine until now. So dont say its my own fault.
I am really angry and I think I won't gonna buy another lumia.
A friend of my bought also a lumia and after 2 months his start button was jammed!
You guys better fix this problem fast!
Cheers

We're sorry to hear this. However, the best option to get the phone fixed is what you have mentioned in your post and that is to bring the phone to the Care Center for assessment.

Lumia 620 Earpiece Volume

Similar Messages

Maybe you are looking for