Lumia 620 invalid IMIE

I purchased Lumia 620 from Flipkart 2 days back. I wanted to enter into FCB contest and sent message to 55555 with IMEI and name. I received return message saying my IMEI is incorrect. What is the problem with my phone? I checked IMEI tracker in web, there also it says, invalid IMEI. Is there a generic problem with 620 IMEI numbers?? What should I do now to get/register my IMEI number?
Naveen, India

contact Nokia Care
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Lumia 620 Invalid IMEI

I purchased a Lumia 620 from O2 nearly 2 weeks ago and I've been trying to claim the free shell case via the nokia620freeshell site and it keeps coming back with an error message stating the IMEI code is invalid - apparently I'm not the only one this is happening to.
I've also just tried to use Live Chat here on the support pages and when I type in the code there it also comes back with an invalid IMEI.
Any ideas what's going on?

I had the same issue when trying to claim mine as I purchased it on the 31st of January. Yesterday they made changes to the site and I was able to claim.
If it's still failing for you don't contact O2 as advised above, call this number instead: 0843 320 9406 If you aren't happy with what that person says to you ask to speak to their supervisor instead which is what I dad and got a call back from someone in the UK. The number they called me from was 0191 477 5187.
Good luck!

Lost my lumia 620

Dear Nokia,
I am kumar i lost my nokia lumia 620 last saturday 05/07/2014 i am scare of misuse of it and imie no is 35xxxxxxxxxxxxx which was last used mobil no is 81xxxxxxxx.
kindly lock it. before it misuse
Regards
Kumar D
Moderator's note: Phone number and IMEI no. were edited. Please don't publish your personal contact information on a public forum.

Kumardevaiah,
Sorry to hear about that. Have you tried accessing the Find My Phone site? If not, please proceed to www.windowsphone.com/en-us/my/find - chances of the app finding the phone might be slim, nothing wrong to take chances though.
Best way to get the phone blocked is by reporting it to the communications department of the government in the country which you are residing.

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When I open store in my Lumia 620 it shows error c00cee22.
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Hello, Vaibhav_16390. Have you already tried the suggestion given by eshiejamz? BTW, are you also using a Lumia 620? You may also try deleting the browser's history. Go to Settings > applications tab > Internet Explorer > delete history. Once done, press and hold both the volume down and the power keys for 10-15 seconds.
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hi mate, this is a user to user forum only for Nokia products and services. as such, Nokia care points are independently run franchises, and in this case you will need to persist with Nokia Care until the issue is resolved to your satisfaction.

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@rdg4444 your phone is a Malaysia variant and after checking Availability in Asia Pacific, I can see that the 620 black update is not in distribution yet for Malaysia variant. The "Coming Soon" in availability page means that it's approved and will be in distribution in a few days.

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Update is possible thru' WiFi only.. It may take in excess of an hour for the whole update process to complete ..so once you start it (thru' WiFi) just leave it .. Don't go on removing the battery all the time ...Keep the phone on charging when you update. Additionally you may have settings-->WiFi--advanced ..and select 'Keep WiFi on when screen times out..' .
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What is new for the Lumia 620 in the black update ?

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Lumia 620 fails to connect to car bluetooth - coll...

My lumia 620 did initially connect to my ford focus car audi/phone successfully. However after about a week it failed to connect and I haven't been able to connect since. Defeats the object of hands-free!
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I bought a new lumia 620 as a back up to my android(htc one x+)..but I am very disappointed with some of these glitches..
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I am sure to ditch this useless paper weight within a month if no improvements appear..
Sorry if my language is rough but it's my frustration with lumia..and I am fed up..expecting a good update...
And these are what I know is all consumers want..Nokia and Microsoft should think about consumers satisfaction above all!!!
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Paying through your mobile account for apps is the responsibilty of your network provider to support this feature for Windows Phone, so you need to take your complaint to them.

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Moderator's Note: The subject was amended.

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Window 8.1 update fro nokia lumia 620

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Did you try the Nokia Software Recovery Tool already?

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Solved!
Go to Solution.

Once it's available which, as extensively and widely announced, will be somewhere 3rd quarter of this year.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 620 invalid IMIE

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