Lumia 620 Overheating and Discharging

My Lumia 620 got discharged in an hour after heating too much (even in idle situation).
Please give me a solution for the same.

It's not impossible that a software glitch occured and made the cpu go wild draining all the power. Did you install any app or do anything special before this started happening? - If so, redo what you did and then/or if not:
Pull out the battery before reinstalling and turning the device on again. Then watch it closely to see if this occurs again.
If it still does so, please visit a Nokia care point for an inspection.

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Lumia 620 Rebooting and Freezing

My family have 4 Lumia 620's between us and all of them have been having problems with random reboots and screen freezes since the Lumia Black update. I have tried resetting them and have verified that all the apps were updated (In all 4 cases "access point" required updating as it never automatically showed an update was needed) but this has not resolved the problem.
The reboots sometimes happen when using the phone, for example in IE, and sometimes just when the phone is sitting, not being used. Freezes usually happen on the lock screen, requiring the phone to be rebooted by holding down volume and power.
On a few occassions, the phones have reset their date and time after a reboot and eventually correct it automatically.
On a couple of occassions, a reboot sometime during the night has reset the alarms causing them to be missed.
It seems to only be the Lumiz 620's that have this problem as I have a Lumia 820 and 520 which are not showing the same problem in-spite of being upgraded to Lumia Black.
My family are very frustrated with these reboots and freezes and are now considering moving to another platform. Please help as I would like them all to stick with Windows Phone for when 8.1 is released.

hi mate, sorry to hear of the problems you have been experiencing. in this case, the only option you have left is to perform a hard reset, and failing that, a visit to your nearest Nokia Care location for inspection of your handsets is mandated.

Lumia 620 overheating on 3G network

I've been using my lumia on DOCOMO 3G network and found that its back portion, particularly the camera region gets incredulously hot. I dont face the same problem while on 2G network. Is something wrong with my phone, or all the 620s or is it a common phenomena?

Still I'm not sure if this is a problem or not but it's a common situation in all Lumia series. On my Lumia 920, I measured 43 C (~110F) degrees after 15 mins of 3G internet usage.
maybe you should take a look at this -> http://www.notebookcheck.net/Review-Nokia-Lumia-925-Smartphone.99788.0.html#c1249021
The silence will fall

Lumia 620 time and date

why does my 620 keep changing the time and date at random times of the day ?

Hi, vicki1979. Have you tried to perform basic troubleshooting steps like rebooting your phone or making sure that your phone's software is up-to-date?
http://www.nokia.com/global/support/software-update/wp8-software-update/
If the issue remains, you can try to reset the phone. However, we recommend creating a backup file to avoid any data loss:
Settings > About > reset.
Let us know the outcome.

Lumia 620 - How do I 'preview' the ringtones prior...

Greetings,
I bought a Lumia 620 yesterday and I cannot find a way of hearing the ringtones so that I can choose my preference.
Searching on 'ringtones' and 'preview' hasn't brought anything up and neither has a good read of the User Guide.
Could someone please point me in the right direction?
TIA
Solved!
Go to Solution.

had the same issues with my lumia 510, they didnt put the play button very usable, i had diifcult pressing it

Nokia Lumia 620 and Class10 microSDHC UHS-I compat...

Are these 2 compatible
Nokia Lumia 620
sanDisk Ultra microSDHC UHS-I 32GB
The Nokia Lumia page only mentions microSD and doesn't detail if it supports the UHS format.

ivarun wrote:
Every reply doesn't constitute as help.
Just because you reply doesn't necessarily make that comment of yours "help".
It would appear to me you are not looking for help, you want to hear someone say you are correct. Anything else you seem to discard as irrelevant.
If you want to know what the exact specs the microsSD slot on the 810/82x or 620 are you'll need to talk to Nokia about this. Probably the best place to start would be the developer.nokia.com site or contact Nokia Care and ask for this to be escalated to the specialists who can answer it.
All anyone here can so is quote available information resources as we are all 'just' users here and not Nokia Employees. This is a user to user support forum after all, not a 'Direct to Nokia' platform.
So use the proper channels and stop being so condescending towards people trying to provide information and/or help as best they can.
We understand what you are asking, it's just that the Class10 UHS-I specs are way beyond what is required for the purpose of the SD card in a mobile phone and so it would stand to reason Nokia does not design the interface to take this spec into account, if only for the added cost to the device. Also the MicroSD 'standard' is far from that (a standard) and there is plenty of variation..
In general a regular Class 6 microSD card will be able to deal with anything you can throw at it, with room to spare, when used in the 620 so anything above that would be overkill and would only mean you are wasting money on a more expensive card that may or may not work.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Reset my Lumia 620 through settings and now it's '...

I planned to give my Lumia 620 to my dad as I had recently upgraded to a 920. Thus I did a reset to make it feel as brand new as possible. Now, it's stuck at the 'cog cycle' for at least a day. What will the care centre do with it?

Is it connected to a charger that even after a day the battery is not drained completely ? If so remove the charger and wait till the phone goes dead. Now connect the charger and let it charge... If the phone doesn't switch ON on its own even after an hour or so..Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds). See if it switches ON ..
If still no luck, need to visit Nokia Care ..

Lumia 620 with yahoo mail - can sync and recieve e...

hi
I have a lumia 620 and have set up email with my yahoo account - it can sync and recieve emails fine but if i try to send or reply to emails it comes up with "you need to update your account settings" anyone got any ideas? account name and password are correct so i just cant understand it
cheers
dave

iSync itself is only for syncing Contacts and Calendars to non-Apple mobile phones via a USB or Bluetooth connection. However the iSync application does provide access to a couple of settings that affect system-wide syncing.
To turn on the Sync menu, open iSync's Preferences, and then check the *Show status in menu bar* option

Lumia 620 Software Problems (Opening Settings and ...

I've just bought a new unlocked lumia 620 and its great. APART from the fact that I cant open settings. After completing the initial setup, I cant open settings, and when I shut down the phone, it gets stuck on the goodbye screen and I have to take the battery out! Any ideas?

Hi, just my dother get 620 as well and same problems, all others working well but when try to open setups, it will show empty screen and then coome back basic view.
when switch off , goodbye text will keep on screen long long time and need to open phone and take battery away and put it back, after that when swithc phone on again , same problem....
So looks that there is some kind of problem with SW, same problems as earlier with Symbian phones, HW is ok, but software never.......
Do i need send this back for retailer or contact to Nokia service and they will flash it again?

Lumia 620 and Class 10 SDcard.

Hi guys, I am new to this forum. I am planning to buy a SDcard for my lumia 620. I am getting vague reviews about class 10 support with 620. Its working for some and not working for few. Kindly help me out. I know class 6 is prefered for my kind of device but in my region, class 6 and 10 costs both same, so going for class 10.

Hi,
Class 10 card should work without issues. Phone supports upto 64Gb card. Good luck.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Lumia 620 boot error [lightning bolt and gear]

hey, i switched my lumia 620 on, to see a lightning bolt and gear. it doesnt turn off from here. I removed the battery, insterted it again, and yet it is stuck in the same screen. Help!

Try measures outlined here, otherwise trip to Nokia Care facility beckons: http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA140408
Happy to have helped forum in a small way with a Support Ratio = 37.0

Lumia 620 vibration issue and camera video recordi...

Hello, I recently purchased a Lumia 620 and facing some issues with it. The vibration is not at all working. I have updated to Lumia black. And how to focus in video camera. It ain't focusing during recording. Please help me..

sslumia620 wrote:
how to focus in video camera. It ain't focusing during recording.
Does this help?
sslumia620 wrote:
The vibration is not at all working.
Did you try the Nokia Software Recovery Tool already?

Lumia 620 and bluetooth

I am having an issue with a new Lumia 620. It cannot maintain a bluetooth connection.
Watching this guy here: http://www.youtube.com/watch?v=XHaJmTxi5zU shows how it should be: Connect phone to computer via bluetooth and maintain connection.
What happens to me is that the phone gets connected but will disconnect after 10 -20 seconds. What can I do?

Hi Pautheu,
I recently brought Nokia lumia 620 , My first impression was very bad i was not able to connect to another mobile Samsung note2 mobile over blutooth
I was able to pair and connect 620 mobile with Note 2
But the connection stays just 2 seconds .. Dont give some reply that it wont work with other phones..
Please create a phone OS which is userfriendly and stop giving ad on paper and TV that windows 8 phone is awesome...
If you claim Windows 8 is awesome then please make basic features of usage like file transfer over bluetooth very simple..
THis OS not even support bulk files transfer also ... I know this is not very tough for a company like Microsoft to incorportate in these phones..
I see many people commenting here that there phone just stays connected with other device just 3 seconds . But instead of giving reply that works i see all irrevelant details..

USB connection Lumia 620 and Peugeot 5008

Hello,
my Lumia 620 is not recognized by my Peugeot 5008. The display of the car reports : fault USB device. Because the phone is not recognized, it will not charge either. My phone is equiped with 32 Gb SD card (removing the card is no option because my navigation data and music is installed on the SD card). I have been to the garage to check the USB software of the car. This was the latest available. Can anybody help? Must Nokia change the 'authentication' of the phone or must Peugeot update there USB software? The Peugeot dealer told be there were more problems , also with HTC phones. Please help...
PS: connecting the phone to the USB of a laptop will charge the battery. For the time being I have a USB sigaret charger which also works.
Thank you in advance,
Remco

Have a look here concerning this issue:http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2110543-usb-car-audi...
Think that you will find Alpine head units are more accomodating in this respect.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Lumia 620 randomly freezes and reboots

I knew a cheap windows phone is too good to be true. I've been getting random freezes and reboots without any reason at all. This is unacceptable, nokia should address this windows 8 issue afflicting wp 8 phones. Please don't tell be to do a soft or hard reset because we already know it won't fix the problem.

Hi, everyone. I've been having problems with random reboots ever since I bought my Lumia 620 and it was driving me crazy. It freezes up sporadically too, but I think I found a fix for rebooting issues.
When my cousin bought her Lumia 620 I immediately asked her if hers rebooted sporadically as well. She said it hadn't, not once. Then, one time her battery was dying so I gave her mine, and she left me with her battery and on charger while she went home. Anyway, hers started to reboot frequently, whilst mine was behaving ok.
When we replaced the batteries again, mine began rebooting again.
Finally, I checked both our batteries and found out mine was moving around the device more freely than hers. Hers was held firmly in place while mine danced around. Then I tried moderate, yet gentle tap on the side of my device and it rebooted EVERY TIME I tapped it. After I inserted a small, neatly folded piece of paper between the device and the battery, the battery clicked in place tightly and it couldn't move at all. Reboots stopped, no matter how strong I tapped the sides of the device.
This hasn't resolved any freezes, but at least it's not rebooting all the time. So check your battery, maybe it is a hairline thinner or smaller or whatnot from the rest of them and it can move around. A millisecond is enough for it to lose contact, half a millimeter of movement is enough to cause your phone to reboot. Hope this revelation of mine will help someone

Lumia 620 Overheating and Discharging

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