Lumia 620: Reset error, Stuck on gears screen

Yeah. I tried to do the Amber update on my phone, but it restarted during the update and it said I didn't have enough space for the update because it wanted to redownload the files rather than use the ones already there. I couldn't clear any more space because of the Other Storage bug so I tried resetting my phone to factory settings. It has been stuck on the gear screen for an hour now, and I've turned it off and on again several times to no avail. please help, because this is becoming frustrating and annoying very very quickly.

Stuck on running gears for over 8 hours!
The silence will fall

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Lumia 620 boot error [lightning bolt and gear]

hey, i switched my lumia 620 on, to see a lightning bolt and gear. it doesnt turn off from here. I removed the battery, insterted it again, and yet it is stuck in the same screen. Help!

Try measures outlined here, otherwise trip to Nokia Care facility beckons: http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA140408
Happy to have helped forum in a small way with a Support Ratio = 37.0

Lumia 620 resetting problem

i reset my lumia 620 but its two days now the two stearing wheels continue on running and i cant use my phone as of now. please i need your help. i dont know what should i do.

Hi, andrea143. Is the screen of your device still displaying the spinning gears? If yes, please refer to the below link for the fixes you can try to resolve this:
http://www.nokia.com/us-en/support/faq/?action=singleTopic&topic=FA141347
You may consider performing the steps 2-3 times if the first attempt doesn't seem to help. Please let us know if this resolved the issue or not.

HELP! Nokia lumia 620 reset is not finished((

I reset phone but is not finised about 2 hours please help

I had the same problem, but i got it right follow this guide
http://answers.microsoft.com/en-us/winphone/wiki/wp8-wpstart/reset-operation-stuck-on-spinning-gears...

Lumia 620 Storage error

Hi. My phone restarted and gave me an error message. My mail accounts tiles are missing from homescreen. Just disappeared. Tried to setup email again in settings.
it wont. I tap and it just reverts back. Some other tiles doesnt work either. Like photos. Tap and it just returns, doesnt open.
I tried soft reset to no avail.
This is second time my phone is acting up. Had it sent away. Was bricked, but they fixed it.
Getting tired of this **bleep**.

1. Pin email app from app list
2. Is date time location correct?
3. Is SD card faulty?
4. Try Soft reset (vol. Down + power long press)
5. If to no avail Full reset!
If this was helpful please click Star for Kudos
Phone history :-3210, 3100, 3200, 6230i, N73, N95-8GB, N97, N8, Lumia800, Lumia920, Lumia620, Lumia820, Lumia1020, Lumia520, Lumia830, Lumia735

Lumia 620 hard reset, gears keep spinning

Bought a Lumia 620, did a hard reset in the settings.
Two gears have been spinning on screen for hours, left overnight. Tried pulling battery but just returns to gears. Tried hard reset using keys on side, same issue.
Can anybody help?

You may wait till the Battery is fully drained. Then connect the charger and leave it on charge for upto 40-45 minutes. See if the phone switches ON on its own or atleast shows the Battery charging icon in the display.. If it is showing it, try a Soft Reset : Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds).

Nokia Lumia 620 "Error: Unable to find bootable op...

Hello
I'm in need of some help with my Nokia Lumia 620. It is 21 months old. It was running on Lumia Denim (WindowsPhone8 (8.10.14219) according to the Hardware/Software Info on my account on windowsphone.com)
Today the screen suddenly went black when I tried to open the email app and started to display the message "Error: Unable to find bootable option. Press any key to shutdown"
I have tried removing the battery and replacing it after ten mins. I still get the error.
I have tried removing the battery and sim card and replacing the battery after ten mins. Still no joy.
I have tried to perform a HARD reset. This doesn't work as as soon as the power button vibrates and I press the volume down button the phone shuts down, the exclamation mark never appears.
Please could you point me in the right direction for solving this and getting my phone up and running

Hi, deffers90. Welcome to Microsoft Mobile Community. Since all the possible troubleshooting steps didn't help, consider sending the phone to our Care Points for assessment as suggested by @93tid. Everything will be deleted once the phone undergoes repair. To look for the nearest Care Points within your area, see: Local support. Keep us posted.

Lumia 620 screen freezing problem

i have a lumia 620 and i update it through the phone settings OTA, after restart the screen remains freeze at the start lockscreen nothing works exept side buttons.. and thats not all before 620 i had a 520 wich is a **bleep** piece, same problems with screen
A honest question to nokia : Guys what sort of "error" is that ? What's wrong with you guys ? I switched from iphone 4 wich worked perfectly fine in 3 years after tons of updates..to this lumia 620, I NEVER EVER GONNA BUY ANOTHER NOKIA PRODUCT

We understand your sentiments, xtrad3. Let us further isolate the issue.
When you say 'software update', are you referring to Lumia Black? What troubleshooting steps have you tried so far? Have you tried to reboot the Lumia 620 by pressing and holding the volume down and power keys until it vibrates and restarts?
If the screen works after rebooting, try to verify if the software is fully updated. If it's the Lumia Black software that you just downloaded, check if it shows up under Settings > Extras + Info. Try also to check if all system apps are updated. You can scan the app codes shown at this link: Nokia Windows Phone 8 App Updates.
By the way, if you still have your Lumia 520 and had the issue with it after a software update as well, you may try the same troubleshooting steps given above. We'd appreciate it if you'll update us with the outcome.

Lumia 620 screen problem.

I have been having this odd problem where the screen doesn't come on when I press the unlock button. At first I thought the phone had hung but after further investigation, I found that it was just the screen that wasn't coming on.
It would still ring when called(can't answer because touchscreen not activated), pressing the camera button would start the camera. I could see the af light coming on when I pressed the camera button but the screen would remain dark. I've been using soft reset to restart the phone.
This has happened 3-4 times in the last month and usually when there's an incoming notification from skype and I tap it to unlock the phone just as the screen goes dark. I'm also using battery widget on the lockscreen but have no idea if that affects anything.
It seems it might be a software problem but I was wondering if anyone else has had this problem or if it is a hardware problem that needs to be fixed. Thanks!

i am now pretty sure that it is a software issue. let me just tell you about a few scenarios where the screen is really quite slow to turn on.
sometimes i have my phone plugged in to a sound system and i use it as an mp3 player. quite regularly i have to wait up to 5 seconds till the screen turns on after pressing the button. sometimes i even have to press it another time. the weird thing is that if i unplug the 3,5mm plug while i wait for the screen turn on, it instantly comes on.strange...
most times the screen is slow to wake up after the phone hasn't been used for longer than 5 minutes. aftyerb having it turned on once, all successive clicks straight after the first one will activate the phone instantly. as if it was a bit sleepy after longer disuse.
i still havn't found any other coreelations between settings and the screen effect. maybe it's got something to do with flight mode, which i have turned on most of the time.
and maybe the upcoming lumia 620 firmware update will solve this problem anyway. who knows when that will actually be delivered though.

Reset my Lumia 620 through settings and now it's '...

I planned to give my Lumia 620 to my dad as I had recently upgraded to a 920. Thus I did a reset to make it feel as brand new as possible. Now, it's stuck at the 'cog cycle' for at least a day. What will the care centre do with it?

Is it connected to a charger that even after a day the battery is not drained completely ? If so remove the charger and wait till the phone goes dead. Now connect the charger and let it charge... If the phone doesn't switch ON on its own even after an hour or so..Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds). See if it switches ON ..
If still no luck, need to visit Nokia Care ..

Lumia 620 screen crack

hello!i have lumia 620 for 2 weeks.today i changed the sim and i have to take out the back cover.when i put the cover back,the screen has a crack from one side to other and it smells a bit burnt.i have also a screen protector.it didnt fall down ever.does the guarantee can help or i have to pay?the phone works but some buttons cant be pressed.the phone is in perfect condition and it is obvious that it didnt fall down ever.
Solved!
Go to Solution.

5 weeks after buying the 620 my wife's phone shut down inexplicably and would not respond to any normal buttons, charging etc. She did not know how to soft reset, took off the back cover, removed the battery, replaced it, and in trying to put the cover back on the (gently) the screen cracked and became completely unusable (the digitizer doesn't work).
Sent back through AIO wireless for warranty at AIO's recommendation... as this is her only phone we got a pay as you go which so far has cost us $70 in usage. AIO tells me today Ingram Mobility is sending back the broken phone - physical damage is not covered under warranty - oh but screen freezes, lock ups, unresponsive phones are covered under warranty.
$200 for the phone - now busted, $70 for the temporary replacement, and now I should buy another Nokia phone??
Is there any help from nokia on these issues? Unbelievable.

Contacts copy lumia 620 with broken screen

Hi,
Is there any way to get contacts copied from lumia 620 if the screenclass is broken and you can´t use the phone?
What i can do is to connect it to my pc via usb. Contacts are only in the phone not in skydrive etc.

You can't access the phone details unless the phon is unlocked when you attach it to USB. Then again contacts are not available through USB either.. If you did not sync contacts to skydrive at http://people.live.com or did not use one of the many backup tools/apps available you will not have access until your screen is replaced.
When sending the phone off for repair make sure there is a clear instruction with the phone not to reset or update it.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

HT1455 My iMac stucked at loading screen( Spinning gear )..

My iMac stucked at loading screen( Spinning gear ), i tried everything including reboot process while pressing shift key in keyboard but it is not responding, please help me with this. thanks in advance.

You might try the following:
I would first reset the SMC:
Shut down and unplug the Mac.
Keep the Mac unplugged for at least fifteen seconds.
Plug the Mac back in and do not turn it back on for at least five seconds.
Press the power button to turn the Mac back on.
Then I would reset the PRAM by rebooting the iMac while simultaneously holding the Command-Option-P-R keys until the machine restarts a second time.
Hope this helps

My lumia 720 suddenly stuck and black screen with ...

Hi
My lumia 720 suddenly stuck and black screen with Nokia Symbol is displaying I have tried for soft reset but it doesnt work will someone help me its very urgent
varun

You can try to perform the soft reset again. If this would fail, below hardware key reset combination is what I can suggest. This deletes all the personal content of the phone.
Option 2: Hardware key combination
Use this option if the phone fails to fully switch on when pressing the power on key.
Note: No warning about data loss!
Nokia Lumia with Windows Phone 8
Step 1
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.
Step 2
Then input the keys in the following order:
1. Volume up
2. Volume down
3. Power
4. Volume down
Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.

Intel-based iMac stuck in grey screen with spinning wheel. SMC::smcReadKeyAction ERROR THOP kSMBadArgumentError(0x89)

Hi guys,
since yesterday my Intel-Based iMac doesn't boot normally, its stuck in grey screen with a spinning wheel.
Its an Intel-based iMac 21.5'' purchased in 2011, and i recently (2 months ago) upgraded it to Mavericks.
-2 weeks ago, i installed smcFanControl app
-Tried start up in Safe Mode by holding Shift but its not working. i think i hear fans are working more than they were before the problem occurs.
-entered Single User Mode and i get an error
SMC ::smcReadKeyAction ERROR THOP kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff8029fa1000
-followed some instructions found online, but can execute the correct commands in SingleUserMode
tried to remove FanControl as explained here: http://apple.stackexchange.com/questions/110667/errorr-kernel-smcsmcreadkeyactio n-in-console
any ideas what may caused this and how can i fix this?
Thanks in advance

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, boot from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Lumia 620: Reset error, Stuck on gears screen

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