Lumia 620 screen freezing problem

i have a lumia 620 and i update it through the phone settings OTA, after restart the screen remains freeze at the start lockscreen nothing works exept side buttons.. and thats not all before 620 i had a 520 wich is a **bleep** piece, same problems with screen
A honest question to nokia : Guys what sort of "error" is that ? What's wrong with you guys ? I switched from iphone 4 wich worked perfectly fine in 3 years after tons of updates..to this lumia 620, I NEVER EVER GONNA BUY ANOTHER NOKIA PRODUCT

We understand your sentiments, xtrad3. Let us further isolate the issue.
When you say 'software update', are you referring to Lumia Black? What troubleshooting steps have you tried so far? Have you tried to reboot the Lumia 620 by pressing and holding the volume down and power keys until it vibrates and restarts?
If the screen works after rebooting, try to verify if the software is fully updated. If it's the Lumia Black software that you just downloaded, check if it shows up under Settings > Extras + Info. Try also to check if all system apps are updated. You can scan the app codes shown at this link: Nokia Windows Phone 8 App Updates.
By the way, if you still have your Lumia 520 and had the issue with it after a software update as well, you may try the same troubleshooting steps given above. We'd appreciate it if you'll update us with the outcome. 

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