Lumia 620 USB connection

Attempting to connect my new Lumia 620 by USB via Nokia Suite. Message 'installing USB driver' appears but nothing downloads. Running Windows 7 on my PC. Unable to connect phone, backup, update etc. Is this common?
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Try using windows phone app from microsoft . it does not have all the feature of nokia pc suit but it can be usefull for transfering media files between phone and pc.
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Lumia 620 wifi connection problem

My Lumia 620 disconnect wifi few times a day, few hours everytime, whenever I go to the wifi settings, either there are just wifi(without mine) with no signal or nothing at all. Restarting phone and router won't work

Hi sengyau,
Thank you for posting and welcome to the Nokia Support Discussions!
Does the issue only happen with a particular Wi-Fi? Is the behavior same when connecting to other Wi-Fi networks? Try rebooting the phone. Don't forget to remove and replace the battery. If you have a phone cover, remove it for a while and connect the phone to the Wi-Fi to test it. Covers may block the Wi-Fi antena from receiving signals.
You may also delete the WiFi profile saved in the phone. Go to Settings, and then Wi-Fi. Tap and hold the Wi-Fi network that's having issues, and then delete. After that, reconnect the phone to the same Wi-Fi network.
It's also recommended to keep the phone software up-to-date. Check it by going to Settings, and then Phone update.
Failing still, try to restore the original settings of the phone. Go to Settings, and then About. Hit Reset device. However, this step will erase all data stored in the phone. Kindly create a backup under Settings, and then Backup. You may also transfer your media files to the PC via USB-MTP to avoid data loss. Consider resetting as your last resort.
Hope this information helps.

Lumia 925 usb connection

Hi,
I'm having problems connecting my new Lumia 925 to my computer which I really want to do as I can't transfer any music to it at the moment. When plugged in & I click on 'add phone' Nokia suite, it says that my phone isn't in USB Connectivity mode. I've been all over this phone & I can't find this option. I fear that all though I now have a smart phone, I'm not so smart!
Solved!
Go to Solution.

Hi,
Nokia Lumia windows phones are not compatible with Nokia Suite.
You can either direct use explorer in windows to drag n drop files in the phone or use the Windows Phone for desktop app.
Best Regards,
Ayushmaan
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Lumia 930 USB connections

Hello everybody
I made some nice videos last week. I noticed that they weren't uploaded to OneDrive when I was connected to a WiFi network. I don't know why. All my vids from my 920 still upload.
So, I wanted to grab the video from the phone using USB connection. But, when I plug in my device, nothing happens at all. The only thing I can see is that the phone is charging. I tried this with Windows 7 and 8 so I think the issue lies not in my laptop...
Can anyone help?
Thanks!

hi mate when u plug in the phone it should start installing USB drivers. u do need the Windows Phone app from the Store (on Win 8) to take full advantage of proper sync of content.

Lumia 620 usb disconnection problem

Hi. Am facing a problem of usb disconnection while transferring data from my laptop. It's good for 1 or 2 minutes, after that am getting device not available on my laptop.
Also I noticed the charging symbol on battery is blinking when connected to usb, but ok when connected to power cord. Is that blinking normal?
clarify please

The blinking is not normal. I haven't run across any bad USB cable problems on Nokia phones but there have been some HTC USB cables that work to charge but not fot the PC connection. If you have another similar USB cable try it. Try other PC usb ports also

Lumia 620 WiFi 'incorrect password'

New Phone. New Netgear Router (2 metres from the phone, in the same room.
2 year old W7 PC. PC works with WiFi
Phone can see the network, but tells me 'password incorrect' (This password works with the PC)
I have tried ... slowing the data rate on the router ... switching the WiFI to 'unsecured' ... carefully entering the password so there are no keying errors or timeouts ... switching off the PC's WiFi (it's the only other wireless client) ... MAC filtering is disabled ... ensuring the router's WiFi channel is 'auto'
My Android phone connected first time no probs (still does)
I have spent half a day reading the archives here and (check my user name)
What next please?

keshavsrao wrote:
My phone is Nokia Lumia 620 (Windows 8 phone).
I meant the phone of your friend.
keshavsrao wrote:
I am sure even Lumia 620 can connect to adhoc networks as I have connected and download Nokia Maps by this wifi connection.
Before you stated, you are not able to connect to your Apple Mac OS X computer. Well, I am not able to connect my Nokia Lumia 620 to my Mac OS X, because it is an ad-hoc network. Which network are you talking about?
keshavsrao wrote:
http://support.microsoft.com/kb/2749073
Because Windows Phone is totally different, you cannot make the assumption this is your cause.
Unfortunately, you have to debug your issue with the administrator of your Wi-Fi. He has to log the traffic and debug on which protocol layer the failure happens. WPA-Enterprise is a very complex thing and we cannot help you virtually. Most use WPA-PSK. With WPA-PSK doing several checks on your own, is quite ‘easy’. In the extreme (rare) case, you have to replace the access point.
However, with WPA-Enterprise the problem could be the RADIUS server, the certificate, the access-point, or even your credentials must be provided in a special way. This needs an expert at your premises.

USB connection Lumia 620 and Peugeot 5008

Hello,
my Lumia 620 is not recognized by my Peugeot 5008. The display of the car reports : fault USB device. Because the phone is not recognized, it will not charge either. My phone is equiped with 32 Gb SD card (removing the card is no option because my navigation data and music is installed on the SD card). I have been to the garage to check the USB software of the car. This was the latest available. Can anybody help? Must Nokia change the 'authentication' of the phone or must Peugeot update there USB software? The Peugeot dealer told be there were more problems , also with HTC phones. Please help...
PS: connecting the phone to the USB of a laptop will charge the battery. For the time being I have a USB sigaret charger which also works.
Thank you in advance,
Remco

Have a look here concerning this issue:http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2110543-usb-car-audi...
Think that you will find Alpine head units are more accomodating in this respect.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Lumia 620 fails to connect to car bluetooth - coll...

My lumia 620 did initially connect to my ford focus car audi/phone successfully. However after about a week it failed to connect and I haven't been able to connect since. Defeats the object of hands-free!
Steps taken (which work with previous phones of various makes/models):
Turn bluetooth on in car
Turn on phone bluetooth connectivity
Car display finds my phone successfully and provides a PIN to enter in the phone
Phone bluetooth status says 'unable to connect to ford audio system' and times-out.
I've noticed that the 'tap to pair' message doesn't appear as it previously did and I can't find anywhere else to look for bluetooth settings.
A colleague who has an identical phone can successfully connect - it does show the 'tap to pair' message.
I have updated the ford audio system software and checked the other phone connects ok. I have also tried removing the phone battery several times but still no joy.
Help please - thanks

Hi Roshanrims,
Thank you for reaching out to us. Let's go with the connectivity issue first. Are you getting the same issue when you connect your phone to another PC? To further isolate the issue, you can try other troubleshooting steps found on the below link:
• The cable connection to my computer does not work
Note: The link is intended for the Philippines. Let us know your location so we can give you the correct link.
As for the Project My Screen, see this: Project my phone screen to a TV or PC.
We look forward to your reply.

Lumia 620 & Windows Phone App Connection Problems

I've been having problems with a Lumia 620 connecting to the Windows Phone App on my Windows 8 laptop. The App keeps reporting that the phone has a problem and is not playing nicely. I've eliminated the laptop as the issue as my Lumia 920 connects without a hitch. I'm guessing the issue is with the Lumia 620's software as it was recently updated in the past two months. Any solutions out there apart from resetting the phone?

you could try to uninstall the windowsphone app from your laptop and reinstall it to see if maybe it wasn't connecting and loading the drivers correctly.

Lumia 620 unable to connect to PC

My lumia 620 is unable to connect to my win 8.1 pc. Whenever I plugin my device it starts getting charged but nothing shows up so that I could access the files in my mobile. It was working all right till a couple of days back; then I came across this "Project my Screen app". As I was unable to project my device, I follwed the instructions as posted here . I deleted my drivers associated with windows phone just in hope to get it working, but I failed. I looked for troubleshoot and got this . I tried the each step mentioned but it didn't materialise. Kindly help me out.

Hi Roshanrims,
Thank you for reaching out to us. Let's go with the connectivity issue first. Are you getting the same issue when you connect your phone to another PC? To further isolate the issue, you can try other troubleshooting steps found on the below link:
• The cable connection to my computer does not work
Note: The link is intended for the Philippines. Let us know your location so we can give you the correct link.
As for the Project My Screen, see this: Project my phone screen to a TV or PC.
We look forward to your reply.

Lumia 620 - connection speed to router ( BT (UK) H...

I have a UK BT Home Hub 2b.
My nettbook connects to it at either 54Mbps or occasionally 104Mbps, as reported by the router. The speed is usually 54 but occasionally when close to the router (or maybe on 'low noise' days) it hits 104.
My 620 always connects at 39Mbps as reported by the router never faster and never slower. Even if I'm right by the router or at the other end of the house, its 39Mbps as reported by the router.
This seems odd to me that the netbook, a few years old now, seems to connect faster than a phone purchased in the last month. I know 39Mbps is probably fast enough in reality for a phone, but was wondering if others have seen this speed differenece or if I have a setting somewhere incorrectly set (either on the router or the phone), or maybe the phone is faulty?
The networks is set for 'n' working. I have asked BT who were of little help.
Any ideas?
Any Lumia 620 people on a BT hub of any type getting similar speeds (39Mbps) or connecting at faster speeds?
Thanks in advance.

aleisha11,
Thanks for the reply. I was more hoping that others would share their typical connection speeds. I realise its not (probably) possibly to make direct comparissons between a netbook and a phone, but they are the only two bits of wireless kit I have.
I only asked, because tucked away in the NOKIA FAQs was this gem:
When connecting Nokia mobile device (e.g. N8-00) to a WLAN access point using the IEEE 802.11n mode, connectivity issues have been observed with access points from certain vendors. Problems have been observed with at least the following WLAN products:
FritzBox 7270
Livebox 2
BT HomeHub V2.0 Type B
Netgear DGN1000
The issue is related to a WLAN chip used in these access points. To solve the problems, it is recommended to upgrade the access point firmware to the latest version.
If there is no firmware update available or the update doesn't help, the workaround is to disable the 802.11n mode and force the access points to use just the 802.11b/g mode.
And as it doesn't mention the specifics or the BT HH2b software level, I just wondered if the lower speed had an impact on my main issue - http://betalabs.nokia.com/trials/play-to-for-wp8/Discussion/Play-to-lumia-620-DLNA-panasonic-video-s...
I'd still be interested in anyone typical router connection speed if they would care to share.

Lumia 620 - Unable to connect to Facebook over Wif...

Lumia 620 is able to connect to my router (Netgear 3700) and able to access windows store, configure and download e-mails, browse web sites.
But not able to connect to facebook with "people hub" or Facebook app. Similarly Youtube also does not connect.
Any suggestions

Hi Roshanrims,
Thank you for reaching out to us. Let's go with the connectivity issue first. Are you getting the same issue when you connect your phone to another PC? To further isolate the issue, you can try other troubleshooting steps found on the below link:
• The cable connection to my computer does not work
Note: The link is intended for the Philippines. Let us know your location so we can give you the correct link.
As for the Project My Screen, see this: Project my phone screen to a TV or PC.
We look forward to your reply.

Lumia 620 can't connect to internet after system u...

I have a brand new Nokia Lumia 620, I've only had it for about a month. I saw there was a new system update this past Saturday, so I updated my phone. With the update came Data Sense, the option to block numbers from calling/texting me, and some other new options in the Settings menu. However I've noticed that I can't connect to the internet though my data plan anymore. I have 500 MB included on my plan and suddenly I can't use it. Connecting though wi-fi works fine. I looked through settings, it says my 3G connection is on and everything. I don't really know what to do.
Solved!
Go to Solution.

Next thing to try involves a little more work. You need to contact your network and get the apn settings. Once you have the settings, goto Settings>Access points>+, then set up access point using the apn settings you got earlier. Once you set it up, make sure to activate it and see if this works.

[Lumia 620] Here City Lens "Connection problems."

Hello,
I am trying to use Here City Lens 2.2.18.304 on Lumia 620, but it only works on 2G/data and refuses to work on wifi. It asks me to check my settings, which I believe, are correct.
Please help

Anyone having faced same problem, but resolved??

Lumia 620 double images problem

Hi!
I bought my Lumia 620 few days ago, but theres one major problem with it. When adding images to Galley from my old phone there always appear 2 or 3 copies of one image. When deleting one of them they disappear all. Its the same case no matter if im using Windows Phone App or direct USB connect from Windows. Ive allready updated my USB drivers (using guides found in nokia.fi) since there was some problem but no effect... Help anyone? Thanks.

My solution was to sell my few days old Lumia away and move to Android. Now using Android 4.4 and all i can say is that WP is a **bleep**ing childish piece of **bleep** compared to Android. No offence but really. Im not sure whats the situation now with the current version of WP but i think that first Lumias was made just to test unready software on stupid people.

Lumia 620 USB connection

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