Lumia 620 usb disconnection problem

Hi. Am facing a problem of usb disconnection while transferring data from my laptop. It's good for 1 or 2 minutes, after that am getting device not available on my laptop.
Also I noticed the charging symbol on battery is blinking when connected to usb, but ok when connected to power cord. Is that blinking normal?
clarify please

The blinking is not normal. I haven't run across any bad USB cable problems on Nokia phones but there have been some HTC USB cables that work to charge but not fot the PC connection. If you have another similar USB cable try it. Try other PC usb ports also

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Lumia 620 double images problem

Hi!
I bought my Lumia 620 few days ago, but theres one major problem with it. When adding images to Galley from my old phone there always appear 2 or 3 copies of one image. When deleting one of them they disappear all. Its the same case no matter if im using Windows Phone App or direct USB connect from Windows. Ive allready updated my USB drivers (using guides found in nokia.fi) since there was some problem but no effect... Help anyone? Thanks.

My solution was to sell my few days old Lumia away and move to Android. Now using Android 4.4 and all i can say is that WP is a **bleep**ing childish piece of **bleep** compared to Android. No offence but really. Im not sure whats the situation now with the current version of WP but i think that first Lumias was made just to test unready software on stupid people.

Lumia 620 wifi connection problem

My Lumia 620 disconnect wifi few times a day, few hours everytime, whenever I go to the wifi settings, either there are just wifi(without mine) with no signal or nothing at all. Restarting phone and router won't work

Hi sengyau,
Thank you for posting and welcome to the Nokia Support Discussions!
Does the issue only happen with a particular Wi-Fi? Is the behavior same when connecting to other Wi-Fi networks? Try rebooting the phone. Don't forget to remove and replace the battery. If you have a phone cover, remove it for a while and connect the phone to the Wi-Fi to test it. Covers may block the Wi-Fi antena from receiving signals.
You may also delete the WiFi profile saved in the phone. Go to Settings, and then Wi-Fi. Tap and hold the Wi-Fi network that's having issues, and then delete. After that, reconnect the phone to the same Wi-Fi network.
It's also recommended to keep the phone software up-to-date. Check it by going to Settings, and then Phone update.
Failing still, try to restore the original settings of the phone. Go to Settings, and then About. Hit Reset device. However, this step will erase all data stored in the phone. Kindly create a backup under Settings, and then Backup. You may also transfer your media files to the PC via USB-MTP to avoid data loss. Consider resetting as your last resort.
Hope this information helps.

Lumia 620 screen freezing problem

i have a lumia 620 and i update it through the phone settings OTA, after restart the screen remains freeze at the start lockscreen nothing works exept side buttons.. and thats not all before 620 i had a 520 wich is a **bleep** piece, same problems with screen
A honest question to nokia : Guys what sort of "error" is that ? What's wrong with you guys ? I switched from iphone 4 wich worked perfectly fine in 3 years after tons of updates..to this lumia 620, I NEVER EVER GONNA BUY ANOTHER NOKIA PRODUCT

We understand your sentiments, xtrad3. Let us further isolate the issue.
When you say 'software update', are you referring to Lumia Black? What troubleshooting steps have you tried so far? Have you tried to reboot the Lumia 620 by pressing and holding the volume down and power keys until it vibrates and restarts?
If the screen works after rebooting, try to verify if the software is fully updated. If it's the Lumia Black software that you just downloaded, check if it shows up under Settings > Extras + Info. Try also to check if all system apps are updated. You can scan the app codes shown at this link: Nokia Windows Phone 8 App Updates.
By the way, if you still have your Lumia 520 and had the issue with it after a software update as well, you may try the same troubleshooting steps given above. We'd appreciate it if you'll update us with the outcome.

Lumia 620 USB connection

Attempting to connect my new Lumia 620 by USB via Nokia Suite. Message 'installing USB driver' appears but nothing downloads. Running Windows 7 on my PC. Unable to connect phone, backup, update etc. Is this common?
Solved!
Go to Solution.

Try using windows phone app from microsoft . it does not have all the feature of nokia pc suit but it can be usefull for transfering media files between phone and pc.
IF MY POST IS A SOLUTION FOR YOU THEN HIT THE STAR BUTTON and ACCEPT AS A SOLUTION.

Lumia 620 whatsapp loading problem

Hi all,
In my Lumia 620,whenever i got notifications for whatsapp chat and i try to open it,,its not able to load it properly and also hanged..
please reply it with some suggestions

If you only observe the behavior when using WhatsApp, the issue may lie of the application itself. It's best to contact the developer if this is the case.

My lumia 620 keypad is not working

hi !
i bought lumia 620 ,its amazing according to my needs , for last one month its working fine but now suddenly its touchpad stoped working , not droped nor any damage . not sure what happend to it , anyone help to sortout this issue

anyone help me please , i posted this question in some other site ( here http://www.forum.shaarpmind.com/showthread.php/385422-Lumia-620-touch-pad-Problem ) and they assited me to hardrest my lumia 620 now guyes please you let me know , is this a valid way ? if i do this hardrest will my cell phone warrenty be void or not ? thanks in advance for your help .

USB connection Lumia 620 and Peugeot 5008

Hello,
my Lumia 620 is not recognized by my Peugeot 5008. The display of the car reports : fault USB device. Because the phone is not recognized, it will not charge either. My phone is equiped with 32 Gb SD card (removing the card is no option because my navigation data and music is installed on the SD card). I have been to the garage to check the USB software of the car. This was the latest available. Can anybody help? Must Nokia change the 'authentication' of the phone or must Peugeot update there USB software? The Peugeot dealer told be there were more problems , also with HTC phones. Please help...
PS: connecting the phone to the USB of a laptop will charge the battery. For the time being I have a USB sigaret charger which also works.
Thank you in advance,
Remco

Have a look here concerning this issue:http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2110543-usb-car-audi...
Think that you will find Alpine head units are more accomodating in this respect.
Happy to have helped forum in a small way with a Support Ratio = 37.0

NFC - Disconnecting problem on Lumia 820 and Lumia...

First, we have 2 Lumia 925 and 3 Lumia 820 all on Amber and latest updates. and having problems with connecting by tapping the phones with NFC tagged headsets which are:
Nokia Essence BH-610
Nokia Bh-221
Nokia Purity Pro Bh-940
and also JBL Powerup and JBL Playup.................
Every time when tapping the above headsets or whatever with the Lumia phones mention above I have to retapp the the phone so they reconnect and bluettoth start to be activated.
This has been going on for a while now and it is frustrating to use NFC which is far better implemented on my 808 Pureview which never fails this easy task..to connect and stay connected...without the hazzle...mentioned..
There are also other audio and sound problems which have stopped our progress for going further with Lumia phones here and actually reconsider ...
The gasply Tunein reconnecting and restarting playing after pausing and not hearing incoming sms and phone when connected to a bluetooth enabled NFC headset (if not the headset is on the head (purity pro) or in the ear (BH-610) at the time the incoming sms or email arrives of course)
There are more examples and I can clearly see in this forum that Microsoft and Nokia dont have it all figured out considering there are a lot threads about sound, volume and that kind of problem related things.
And this thing about not being able to have different audio levels for music, calls or whatever...come on...gosh.
Solution?
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Same problem on Lumia 620, connecting by tapping to NFC-enabled headset like Nokia Essence BH-610.....disconnects almost directly and then tap again, connecting and firmly connected after that.
Well, also worth mention not to be ok is that when disconnecting the headset by tapping the phone is that bluetooth doesnt switch of automatically. "On real" smart phones like Nokia 701, 700 and 808 Pureview bluetooth then disconnect.
Time consuming all this.....not to mention all the hazzle when on the run...
An example the other day after listening to Tunein radio, coming to a meeting and pushing pause and disconnectyed the3 headset.....a minute after that the Yunein-radio starting to play loud and clear through the phones loudspeaker....emabarrasing to say the least.
Not reliable at all....lives on it´s own terms, not mine....
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Problem with the Update Nokia Lumia 620

The update was initialized on my Nokia Lumia 620 that I bought yesterday. When it started the phone was connected to WiFi. However, after 10 minutes I thought it stuck so I put the battery out and in again. But the update started again. The WiFi was still on. I waited an hour but nothing happened so again I put the battery out and in. Later the WiFi connection was shut down and the update still going. Later I tried to put the battery out and in all over again. I left the phone for the night, it lost all the battery so I plugged the charger in it and then the update started again! I have the 3G internet purchased, so when it's not on WiFi then it should be working. So my question is if the update is really going on (since 4am, that is almost 4 hours till now) or is something wrong. How long can it take on 3G in the situation I described? Will it ever end or should I go and return it to the service for them to fix it? Please help me! It's really urgent!

Update is possible thru' WiFi only.. It may take in excess of an hour for the whole update process to complete ..so once you start it (thru' WiFi) just leave it .. Don't go on removing the battery all the time ...Keep the phone on charging when you update. Additionally you may have settings-->WiFi--advanced ..and select 'Keep WiFi on when screen times out..' .
If you still get the problem visit Nokia Care to get it updated.

Lumia 620: bluetooth problems since Black update

My Lumia 620 did pair correctly with my car via bluetooth. This is a Citroen C5 with NaviDrive 3D system.
However, since the Black update I have the following problems:
1) I can successfully pair the 620 once, but it does not reconnect after that.
2) When I try to switch-off bluetooth after a unsuccessful pairing trial, it does not switch-off completely: the small dots in the screen upper area keep on running and the bluetooth switch stays greyed-out.
3) When I switch-off the phone completely in this situation it often reboots instantly.
Is someone else recognising these issues?

Thanks for the update, @NL620NL. We can't comment yet if this issue will be addressed by the Lumia Cyan WP 8.1 update, though SW updates are released to fix reported bugs and improve the features of the phone's OS. If resetting the phone didn't work, try restoring its software using the Nokia Software Recovery Tool. See this link: Nokia Software Recovery Tool. The link for the recovery app will lead you to the Nokia UK website. Best to search it in the local Nokia support page: Way Finder - Nokia.
Note that this will wipe out all your phone's data, so making a backup is highly advised. Check this link for the steps on backing up your files: Nokia Lumia 620 - Back up and restore data on your phone.
Let us know how it will go.

Lumia 620 & Windows Phone App Connection Problems

I've been having problems with a Lumia 620 connecting to the Windows Phone App on my Windows 8 laptop. The App keeps reporting that the phone has a problem and is not playing nicely. I've eliminated the laptop as the issue as my Lumia 920 connects without a hitch. I'm guessing the issue is with the Lumia 620's software as it was recently updated in the past two months. Any solutions out there apart from resetting the phone?

you could try to uninstall the windowsphone app from your laptop and reinstall it to see if maybe it wasn't connecting and loading the drivers correctly.

Lumia 620 screen problem.

I have been having this odd problem where the screen doesn't come on when I press the unlock button. At first I thought the phone had hung but after further investigation, I found that it was just the screen that wasn't coming on.
It would still ring when called(can't answer because touchscreen not activated), pressing the camera button would start the camera. I could see the af light coming on when I pressed the camera button but the screen would remain dark. I've been using soft reset to restart the phone.
This has happened 3-4 times in the last month and usually when there's an incoming notification from skype and I tap it to unlock the phone just as the screen goes dark. I'm also using battery widget on the lockscreen but have no idea if that affects anything.
It seems it might be a software problem but I was wondering if anyone else has had this problem or if it is a hardware problem that needs to be fixed. Thanks!

i am now pretty sure that it is a software issue. let me just tell you about a few scenarios where the screen is really quite slow to turn on.
sometimes i have my phone plugged in to a sound system and i use it as an mp3 player. quite regularly i have to wait up to 5 seconds till the screen turns on after pressing the button. sometimes i even have to press it another time. the weird thing is that if i unplug the 3,5mm plug while i wait for the screen turn on, it instantly comes on.strange...
most times the screen is slow to wake up after the phone hasn't been used for longer than 5 minutes. aftyerb having it turned on once, all successive clicks straight after the first one will activate the phone instantly. as if it was a bit sleepy after longer disuse.
i still havn't found any other coreelations between settings and the screen effect. maybe it's got something to do with flight mode, which i have turned on most of the time.
and maybe the upcoming lumia 620 firmware update will solve this problem anyway. who knows when that will actually be delivered though.

Lumia 620 Music problem with wired headset

Sometimes when I start listen music with my Lumia 620 using WH-208 headset (great price/quality ratio),music is only heard from left earpiece. Then I switch power off/on and it plays normally. This has happeded before and after Amber update.

Seen that happen on 925 as well. Restart fixed it, my 925 came with Amber pre-installed, not sure if it is some bug.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Lumia 620 compass problem

Hi,
there is something I dont understand, I get Nokia Lumia 620 and was abble to use compass until two week ago when I get message Device does not support compass. Did I disable something or what happened I dont understand.
Please let me know if there is solution and explanation.
Thanks.

Try a device reset and ig this will not work return the device to your retailer for service. If the last it will be reset anyway so no harm in trying.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 620 usb disconnection problem

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