Lumia - 640 charging problem

My Lumia 640 was bought on last Friday.
I just used it few days but I found a fatal problem, which is the charging problem.
It takes 4-5 mins to charge one percent of the battery.
It is incredibly slow.
I want to know whether it is normal or what. Please advise your situation ot Microsoft can have some help on this.
Thanks

Are you using the charger which came with the phone? Are you charging from a USB port on a PC?
Really, just let the phone lay around and charge, You are not really expecting it to charge in a few minutes now are you?
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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Hi aarifhussain,
Can you tell us what are the issues that you are experiencing with the charging of your phone? Is your phone not charging?

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Got my nokia lumia 735 for about 2 weeks now and since a couple of days I have problems with the supplied charger. (never occured before)
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Hi, dbthi. Are you still having issues charging your phone? Have you tried coordinating with your point of purchase for possible replacement as suggested by 93tid? Let us know if you still need assstance.
We'll wait for your response. BTW, welcome to our Microsoft Mobile Community.

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I have logged into the hotmail account on my laptop, calenders, contacts and the like which is working perfectly. Onedrive works fine. Nothing else does.

We recently encountered an issue with one of our Microsoft services that may have resulted to being unable to sync and receive emails and it has been fixed. Can you confirm if your Microsoft account is working fine now? If so, that's great. In case you're still having issues with it, just let us know and we'll look for other possible resolutions.
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Hi I have today had a chat with the call centre. My phone was obtained from the EE shop in Weston super Mare and they activated the WIFI calling. It has worked intermittantly since the start date. The symbol for WiFi Calling is NOT shown in the EE icons list or the Microsoft Icons list for the Lumia 640 hence my original question. I have now seen it and know what it looks like, different from the Samsung phones. Why not a standard symbol? The Wifi calling keeps stopping working putting the phone into mobile data mode only despite the Wifi calling setting selection still being shown for Wifi calling as ON. When dragging down the top of the screen the second line shows EE 4G instead of EE WIFI 4G and the tile shows EE instead of EE WIFI.Basically the Lumia 640 is not providing WIFI calling reliably. Whether it is a phone software/hardware error or an EE problem is unknown and proving impossible to identify. As I have no signal most of the time this facility is essential to me, I don't even advertise my number as it has been unobtainable for the past two years.After waiting for 18 months for this facility as it stands I would not recommend this Lumia 640 phone and EE WIFI calling facility.RegardsRetired Orange/EE Planning Engineer

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I have been using my lumia 720 for almost a month now...
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@Libbra - are you on 3G or WiFi? both the wireless connection options will consume more power.
Try this out, charge your Lumia 720 overnight. Unplug in the morning, and find out if there is any change in your battery charge retention.
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Try a friends charger first.
Also try an alternative battery.
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If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

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Lobsterboat wrote:
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Message was edited by: eliotjasper

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rajuwilsonk,
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