Lumia 710 - Facebook Messaging disconnecting

I just bought my Lumia 710 yesterday. When I tried to go to Messaging > Online, it would show my Facebook contacts. After about 30 seconds or so, it would show these contacts as offline. 
I've tried turning Facebook chat on and off via Messaging > Online, changing my chat status, and turning my wifi on and off to no effect. I've also tried getting closer to the wifi modem in my house, but that didn't work either. Any help would be much appreciated. 

I also had this problem and still do, but I found a "solution". It doesn't require any money, you don't even have to move from where you're seated. Just download the IM+ app. Get the free one and add Facebook to it. You can also add other forms of messaging like skype to it aswell, all integrated into one little app. From this app, even with windows 7, you can get notifications (not on the lock screen) but they pop up at the top like a normal message and the live tile also tells you how many notifications you have. It's super easy, free, and personally better than the original messaging app as everything is put in together (apart from texts) so give it a go. I was almost a wreck until I found it

Similar Messages

  • Charging my lumia 710 causing messages to be unabl...

    The problem with the charger used to be infrequent and easily fixed by turning the phone off and on, or by taking out the battery. Now it happens about 50% of the time I plug the phone in. After it's been plugged in, when i go to press the send icon, it freezes and the message isn't sent. If i go back to the thread, ot still will not send. Now i take out my battery and the charger and put them back in, which seems to correct the problem after two or three times.
    Last week, my phone sent out old messages for the third time. The first time was months after thanksgiving, which sent out a mass "happy thanksgiving" message I had composed on thanksgiving. The second time was during one of these times the messaging would not work. The most recent time was during another attempt at making the phone work, where it sent about 10 old messages to three different people. On the last occasion, I had removed and then pit back the sim card, which I believe may have caused it.
    Is there any way to fix and prevent these issues?

    Hello macusersince1985,
    I recommend this article named iOS: Troubleshooting Wi-Fi networks and connections found here http://support.apple.com/kb/ts1398.
    Be sure that you are in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.If unable to do so, see this article.
    Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.If not, refer to your network administrator or ISP for assistance.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
    Note: You will need to enter your Wi-Fi password again if your desired network requires one.
    Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2.For AirPort Base Stations, see this article for information about firmware updates.
    If that doesnt seem to resolve the issue, then I suggest this part at the bottom:
    Wi-Fi disconnects, or signal strength is less than expected
    Move closer to the Wi-Fi router (access point).
    Check for sources of potential interference.
    Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
    All the very best,
    Sterling

  • Lumia 710 picture message

    Several people have sent me picture messages and all I see is a note saying "get media content now",so I press on this and nothing happens,cant recieve any pictures at all.
    Solved!
    Go to Solution.

    I had the same problem and was luckily enough to figure it out from above discussion.....
    1. go to market place
    2. go to "nokia collection" and look for "network setup"
    3. install "network setup"
    3.5. if you cannot find "network setup" under "nokia collection", please go back to the market place window, click the search button (looks like a magnifiying glass). and type in "network setup"
    4. after "network setup" is installed (it should show on your app list), please make sure your data connection is on and it is on "roam" (not sure which one let you read the picture msg but i did turn on both and it worked)
    5. go back to your text msg and then click "get media content now", it should show "getting media content", and you should be able to read that msg.
    To turn on data connection and roam:
    1. go to app list
    2. click "setting"
    3. choose "cellular". data connection and roaming option should be in this window, turn them on.
    Hope this gonna help you, at least this is how i did it

  • Facebook stopped working on Nokia Lumia 710

    I cannot access or add my facebook account to my Nokia Lumia 710 windows phone. Earlier today the people app stopped updating notifications from facebook. When I looked at the account info it said the account "required attention" I tried to sync then re-enter my password. The phone then said it had trouble connecting to facebook. I deleted the account then tried to re-add it. When I tried to add it said "something went wrong"
    What do I do?
    Solved!
    Go to Solution.

    Same issue here with my lumia 800. I went for a run last night about 9pm and was doing the same by the time I got back about 9:45pm
    Anyone else had this?
    The Facebook app doesn't work either. Facebook mobile works so I can access it so I know the password is correct.

  • Nokia lumia 710 CONNECTION ERROR

    Hi,
    I have a noia lumia 710, and whenever I connect my windows phone , zune opens but then an error message prompts. " Connection error, Can't connect to your phone. Disconnect it, restart it, then try connecting  again."
    I have tried all possible solutions.
    I try every steps suggested in that link.
    http://www.zune.net/en-US/support/zunesoftware/sol​vingproblems/phoneupdateprobs.htm
    and also that link
    http://support.microsoft.com/kb/2468307
    BUT  I could do the Certificate steps cause when I open certmgr.msc I don't see anywhere the Zune certificate.
    All I have is one program..in that " list ".
    Thanks!

    Hi, 
          There is a simple solution. I observed. When you sync your phone with out a entry password and then set a password on the phone. May be the phone doesn't get connected...
    When I made zune to forget the device and connected again it asked for me to enter the password to start the sync. I realized last time I synced there wasn't a password..

  • Nokia lumia 800 - facebook chat

    On my Nokia lumia 800 facebook chat doesn't work, it has been working perfectly before since few day it lets me sign in, it says im signed in and im available but it said 'no one is online' when on my laptop people are online. I've tried different things to make it work but it just won't, any help please?

    WPDjalil wrote:
    Hi guys,
    I'm having the same problem problem as you. A month ago my Facebook chat stopped working suddenly, displaying 1 or 2 contacts as online while I had 18 contacts online on the Facebook web page. The same on my Outlook web page !
    I've all the account disconnection and reconnection on my phone and my Microsoft account but still no changes.
    Any new solution ?
    Nokia lumia 800 on WP 7.8
    This issue has been escalated to Microsoft 2-3 days ago and is still under investigation. Some users reported though that this issue has been fixed. According here, the messenger Status is running normally:
    https://status.live.com/detail/msgr
    If you have not setup your Facebook account in your phone, kindly set it up and check if you'll be able to see your FB friends under Messaging and then Online. Make sure to enable the Facebook Chat on your Messaging by going to Messaging > (...) > Settings > Facebook Chat and that your Status is set to Available.
    You can also try to do the steps provided on the screenshot found in this link if above would not be of any help: http://discussions.nokia.com/t5/Nokia-Lumia/proble​m-in-connecting-facebook-chat-in-nokia-lumia/m-p/1​...

  • Lumia 710 possessed

    I bought a lumia 710 in Feb. of this year for my husband, I was told it was an easy phone to use , and the best . Well, 10 months later, we have had the phone replaced, a new sim card and a master reset and are still ready to hit this phone with a hammer. First it  would mysteriously delete all the contacts in the phone and shut off, and do this a couple times per day, when we complained , they sent us a new phone, it continued this a couple more times, then the phone linked to his email account  so he could check emails, deleted all of his saved emails , ones that were sentimental  to him , had passwords, etc.  we unlinked it. The phone has continued to send emails to contacts in his recent list, even emails to himself! We had the sim card replaced before the phantom  sending . Now  the phone is sending random text messages  to  his work H R dept, and has sent them spam emails for **bleep** enlargement, etc. Most recently, he sent me a email from work telling me how busy his night had been and loving sentiment. At the bottom of the email was a sentence telling me something very unkind. When I replied to it, he was confused as to what I was talking about and called and I explained why I was upset, he didnt send that!  We looked on his phone at his message and his message stopped at the nice stuff and ended with a smiley face, which was common for him to send me, no unkind sentences at all! Tell me Nokia how does a phone suddenly change text messages while they are in cyber space????? Not to mention that the phone has the worst service, stand in a room with everyone around you streaming videos and yours only says emergency calls only!  When we went to our provider, they offered no assistance other than shut off the phone , let us charge you for a new phone. HELP!!

    Hi pedroVirgilio,
    Are you connecting to your home Wi-Fi? Try to reset your router and then check again. You can also soft reset your phone by pressing and holding the power button for 10 seconds. Make sure your wifi is visible.

  • Nokia Lumia 710 blank tile space

    I just recently bought a new Lumia 710. Earlier the homescreen was filled with tiles. But suddenly I find there is a gap of one tile space in the second row (by the side of tile showing messaging). Is it possible to fill this gap space? Any quick assistance would be helpful.
    Solved!
    Go to Solution.

    Does any application open when you TAP on the Blank tile ? Most probably it will ( provided you have not Un-Pinned that application) . Once you know for which application it was for..just Long Press on the blank tile and 'Unpin' from the Home screen. Now, go to the list of applications by swiping Left on the Home screen. Select that application and Long Press on it..Select 'Pin to Start' .. You may then drag it to the blank space if it gets placed at other location on the Home screen.....
    Refer Pg. 21 of the User Guide if you need to know more about Pin / Un-pin option ...

  • Lumia 710 can't open E-mails...

    I am trying to send the Pages & Numbers files saved on my iPhone to my Lumia 710, i have the option to send it by Pages & Numbers or Word & Excel, whenever i try to send either by e-mail to my Windows Phone, it downloads the file but it says
    "Can't Open Attachment"
    Oops! We're not sure what's wrong, but we can't open this file."
    i have tried sending it with different e-mail addresses (GMX, Yahoo Rocketmail, G-Mail, Hotmail) but still it comes up with the same message. Numbers file size is 581KB, Excel file size is 84KB.
    I have the option to send it by PDF, i have tried it but i can the same message appears. 
    Thanks in advance.
    sm_19

    Hey sm_19, Welcome to the Nokia Forums.
    Please check that your e-mail inboxes are not full or nearly full and also that you have sufficient phone memory left on your phone to save/open the file.
    Also please check that you have installed the latest software update onto your phone.
    I hope this has helped!
    Sheldrick 
    Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

  • Need Help Lumia 710, local support can't handle th...

    Hello, i got a 'challenging' problem. In my country, when someone want to join specific internet package connection they have to register with their phone.
    the workflow should be like this:
    1. press/call in specific format (for me its: *100#)
    2. choose the package through keypad
    3. done
    my problem is, when the package's list displayed i can't choose because the keypad/keyboard is hidden.
    Any idea to solve this ? how to do this from lumia 710 ?
    Thanks
    Attachments:
    lumia710.jpg ‏60 KB

    You need to update your phone. This problem has been solved in latest software version.
    update through Nokia care.
    Moderator's Note: Part of the message was edited out. A tool only Nokia Care Points can use was provided. Such discussion is not allowed in the forum.

  • Docomo sim not working in lumia 710

    Im using using nokia lumia 710 since 6 months with idea network . But , recently  when i changed my sim from idea to docomo its not working properly why? incoming calls,message sending and receiving are fine but outgoing calls are going and even internet is also not working. Does it requires any change in settings. I even can't call the customer care call . Could anyone help me....

    Don't know whether this post helps at all:http://discussions.nokia.com/t5/Connectivity/Docom​o-gprs-on-lumia-710/m-p/1750402/highlight/true#M45​...
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • Proximity Sensor problem after update. Lumia 710

    Hi,
    Yesterday i received the update notification to Tango through Zune. After perform the update, I noticed that when making or receiving calls, the screen immediately turned off and is not turned on again until the other person hung up.
    I did the tests in the diagnostic menu, and the proximity sensor always shows "detected".
    The problem is the same as in this post -> http://discussions.nokia.com/t5/Nokia-with-Windows​-Phone/Proximity-Sensor-stuck-in-quot-Detected-quo​...
    I did a rollback to the previous version and the problem was solved, but went update to Tango again, the problem reappears. I notice that problem appears just after the firmware update from Nokia.
    My current versions:
    SO: 7.10.8773.98
    Fw: 1600.3031.8773.12121
    Hw: 112.1402.2.1
    Prod Cod: 059N356

    can anybody help me.......i m facing issue with my proxomity sensor aa when i make or recive the call my phone (Nokia Lumia 710) screen gets disappear ant it comes only when other person disconnect the call. This happens only when i did update my phone with new updates. Can any one tell me hoe to roll back to previous version.
    Help me plz as it is really irritating as i am not able to disconnect the call or can not dial a number after call has been made. HELP ME PLEASEEEEEEEEEEEE........I don't have screen gard on my phone......
    OS version- 7.10.8779.8
    firmware num-  1600.3031.8779.12180
    hardware no- 112.1402.2.1
    bootloader version- 7.33.0.0

  • Cannot Connect to Store - Nokia Lumia 710

    Hi got a Lumia 710. Can not connect to marketplace. When I try to tap on an app to. Download nothing happens not even in app store.Any ideas please.
    Moderator's Note: The subject was amended as the post was moved to the more appropriate board.

    Hi Tezaone,
    Welcome to the forum! 
    Do you have a stable Wi-Fi or mobile data connection when trying to access the Marketplace? Are you able to browse mobile websites or use other internet-based apps? When did this issue start to happen? Do you get any error code or message when trying to download apps?
    Try to check if your Windows Live (or Microsoft) account is working fine by going to Settings > Email + Account > Windows Live. Tap and hold your account, and then select Sync. You may also try to retype your password to update it. After that, try to access the Marketplace and download apps again. Mae sure that the internet connection is stable when downloading apps. If the issue continues, try to reboot the phone by removing and re-placing the battery before turning the phone on.
    Let us know how it will go. 

  • Cannot re-install apps. in Lumia 710

    Recently I sent my Nokia Lumia 710 to the Nokia Care Centre to resolve some of the issues in the phone. The service guys reinstalled the phone software to resolve the problem. The caused all the apps to be deleted from the phone. 
    Now, I tried to re-install my old apps from my account in windowsphone.com website. I went to the 'recent purchases' options and clicked on the 're-install' link against a few apps which I had installed previously. My phone was connected to the internet all this time. I get a confirmation on the webpage that the app has been sent to my phone. On my phone I get a status 'pending' against that app Then the status changes to 'Attention required. Press here'. When I press it, I get this message "We're having a problem with this application or game because it no longer appears in your purchase history. This can happen if you've  recently switched the gametag associated with your Windows Live ID. We're sorry, but you'll need to buy this application or game again to continue using it". 
    I have not changed the Windows Live ID and still using the old ID that I had used previously. Even my XBOX Live ID is same.

    If it's working fine through the phone then it's surely a Microsoft issue, not a Nokia specific problem.
    You should ask about it on Microsofts forum as they can look into the reason why it doesn't work for you.
    http://answers.microsoft.com

  • Lumia 710 Push notifications

    Hii..
    Could someone tell me how to disable / Enable push notification feature in LUMIA 710?
    I have enabled it when setting up twitter app in phone and since then messages are pouring in day and night!! I like to stop it.
    Also is push notifications messages chargeable by the telecom operator? 
    Any help on this subject will be highly appreciated
    Thanks!
    /Venki.

    Push notifications use data, although it's a minute amount.
    You should be able turn them off in an app through Settings..
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Maybe you are looking for