Lumia 710 signal and Internet sharing problem

I've been using Lumia 710 since 3 months. Even though the initial experience was good now I'm facing a serious signal problem with the phone. We recently moved to a high-rise building where the signal is weak inside the rooms. If the phone looses the signal it doesn't pick-up the signal even though network is available. This is causing a serious a trouble to me as I don't receive or make calls during the period. I either need to switch-off and switch-on again or I need to turn-on and turn-off  flight mode for the phone to pick up the signal. Sometime even though the signal shows 3/4 bars I won't be able to make/receive the calls.
I'm also facing a issue with Internet sharing option. Even though devices are able to connect they are not able to use the internet/data from phone. I was using the same SIM with other phone of different make and it was working pretty fine. I rely a lot on internet sharing option and now I can't even swap my SIM with old phone as Lumia uses micro SIM.
Please let me know the solutions to both these issues.

That is not normal though. Bring your phone to your local Nokia Care Center and let them have a look at it.
Internet Sharing on Edge/G is not working very well, try and find a 3G connection (which is fast enough) and you will get a better experience.
Microsoft Windows Phone MVP
Follow me on Twitter: @ThisIsMetro
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Similar Messages

  • Hotspot and internet sharing problem

    Hiiii.
    I have purchasd Lumia 520...bt when I tried to connect it by using wifi hotspot it gives certain prblm...
    . It says internet sharing is not currently available....plzzzz help......
    cndn gettng worse without internet.....plzzz help

    I've got similar problems but with my connection tethering doesn't even start:apn was filled in, I start 3G which gives me perfect data transfer H+ quality, wifi is swiched on, I start tethering, I get the tethering menu with lumia 720 name and #of connections =0, the "configuration" button though is GREY and not not active at all, and after 2secs the whole menu is left and the lumia goes back to the main system menu telling me " there's no data connection to be shared" and calls it a day... I tested the same SIM for tethering with exactly the same apn on my old lumia 610 running wp7.8: result is a perfect tethered internet connection, 3.5G speed. So I'm f.ck.d up with my wp8 lumia running Amber! 
    Can anyone out there in Nokia HQ tell me why a "better" product is performing with a  lot more bugs! And this is a big one! I will consider the 720 for a short while if this isn't solved it goes out and will be replaced by an iOS product which tethers as it should. 

  • Remote App and Internet Sharing Problem

    Ok so basically heres the setup we have, we have one of the recent iMacs, a Macbook, and 3 PC's, one running XP and the other 2 Vista. All of these computers are on a network together. All our music is on one of the Vista PC's, called "SERVER". This PC is connected to the speaker system, so is what we use for music.
    Now I've been trying to use an iPod Touch we have (most recent firmware 2.2, and most recent Remote app version.) and the remote app to control the itunes on this PC. This is not an issue when the iPod is connected to the Wifi the router itself provides (its one of those wireless routers), but when I switch the Wifi the iPod is using to the Wifi provided by the iMac using internet sharing, it suddenly can't find the library anymore. Internet (safari) still works fine from the ipod when connected to this Wifi point.
    My guess is that because the iMac using internet sharing seems to act more like a router than a wireless access point (allocating its own IP adresses ect..), the iPod thinks its on a different wireless network, and thus cant see the itunes library. Obviously the iMac is connected to the router directly by ethernet, if I hadnt mentioned that.
    So, my question is, can I fix this ?
    Is there any way to make the internet sharing mac behave like a wireless access point and not like a router ?
    Help would be much appreciated.
    Thankyou.

    asuming you mean internet sharing as in you connect adhoc to 1 computer using wifi and the rest of the network is wired
    problems is the middle name of adhoc wifi though cause everybody problems imho
    and wifi routers are soo cheap most people don't bother
    even if internet sharing is used remote app should still work if not connecting adhoc at least it's working for me right now
    with a setup of many computers 1 wifi router
    1 computer sharing internet using an usb 3g modem
    remote app works with all my computers and my appletv

  • Created Network and Internet Sharing Problems

    Hello,
    I created network with WEP password. I proceeded to turn on internet sharing.
    All works great until the iMac goes to sleep.
    Once it comes back on the network I created is missing and I have create it all over again.
    The internet connection is through ethernet staring into the iMac.
    Is there a way to get the iMac to stop forgetting the created network and leave the internet connection on? Even when it's sleeping.
    Thanks in advance.

    Hi there,
    Is there a reason why you chose WEP? I ask because WEP is an encryption technology that has been cracked so if possible I"d suggest you use WPA or WPA2 encryption instead. Am I correct to assume you don't have a router and all the other computers connect to the internet through the imac? If you don't have a router I'd suggest you buy one, they are not much money and provide excellent protecton from the internet. A router will protect all the computers on your network behind its firewall and would no longer have to connect through the imac.
    A couple of things to check:
    Go to System Preferences>Network and highlight 'Wireless' on the left side. (Also, if you don't use Bluetooth or any other type of networking listed there delete them from the list leaving only Ethernet and Airport) Uncheck 'ask to join new networks'.
    Then click on 'Advanced..' and under the Airport tab make sure only your network is listed in the 'Prefered Networks' window. Under that window check 'remember any network this computer has joined' and uncheck 'disconnect from wireless networks when logging out'.
    That's the way I've got my computer set up and I've never lost a connection.
    Message was edited by: pogster

  • Help with LTE and Internet Sharing for BUIlD Lumia...

    Nokia,
    I received the Lumia 920 when I was at BUILD 2 weeks ago. I followed the instructions and the phone mostly works on AT&T. I had a 900 so I assumed my LTE and Internet Sharing plan would easily transfer. Unfortunately that does not seem to be the case. I called AT&T gave them my IMEI number but it's not in their system and is not recognized as a Lumia 920. Because this is not an "AT&T phone" they wouldn't do much more to help. My data connection only ever shows 4G, never LTE as my 900 does and I cannot enable Internet Sharing even though it's on my data plan. I believe this is all controlled by the IMEI number.
    Is there anything Nokia can do to help us? I can't imagine I'm the only one having this problem! I'm going to try again to see if I can get the issue escalated and maybe they can force the IMEI number to be recognized as a 920.
    Thanks!

    Sorry I never came back to update. The fix, as has been noted already, is to make sure AT&T has your IMEI as another 920 or your old 900 so that you get LTE (which appears as "4G"). Then, in the Nokia Access Point config setting (under System Config), make sure LTE2 is selected, then install an additional keyboard (I tried both Spanish and Chinese). This will force an OTA update that seems to enable Internet Sharing. I had to redo it a second time when I updated my Nokia Access Point app last week, but I just re-installed a NEW keyboard and got Internet Sharing back. It hasn't gone away since, contrary to what others have experienced. For more info (and where I found the fix) see this XDA thread: http://forum.xda-developers.com/showthread.php?t=1971997

  • HT1433 Hi, my internet sharing was working perfectly in 10.6.8, sharing my vpn connection to my apple tv with no problems. I then upgraded to 10.7 etc and internet sharing stopped. I have since reverted my computer back to 10.6.8 but no luck still, though

    Hi, my internet sharing was working perfectly in 10.6.8, sharing my vpn connection to my apple tv with no problems. I then upgraded to 10.7 etc and internet sharing stopped. I have since reverted my computer back to 10.6.8 but no luck still, thoughts?

    Hi, my internet sharing was working perfectly in 10.6.8, sharing my vpn connection to my apple tv with no problems. I then upgraded to 10.7 etc and internet sharing stopped. I have since reverted my computer back to 10.6.8 but no luck still, thoughts?

  • Error message about firewall and internet sharing

    hello all i have a question regarding the use of firewall and internet sharing.
    I have a PMG5 connected to internet through Airport. I've linked an Xbox 360 via the built-in ethernet port in order to access Xbox Live. I had to open specific UDP ports on the OS X firewall but it now works fine. However, in the Sharing Preference Pane, Internet Tab, i still get an error message saying that my Internet Sharing is disturbed by the settings of the firewall and sharing services, it says that i did not activate "personal web sharing" in the first two tabs...but i DID ! And there's no way to get rid of this error message.
    I know I know some may consider it's not a real problem because it's just an error message while the connection actually works fine but well, I tend to hate error messages when they're not supposed to show up. So if anyone know the answer, thanks in advance...
    Good day to everyone
    Vince, Paris...

    sorry about the delay in replying, was kinda busy
    well trashing the pref files was useless and i tried with another user, same thing. As for the second opinion, the problem was not about which port was used cause as i said the connection sharing works fine and anyway it was the correct port that was checked, it's just that i get an error message while there is no apparent error and everything works fine, i'm told that personal web sharing is not enabled but it is...
    Anyway as i said, it's probably not a real matter, as long as it works...which brings me to another thing. I've created a special protocol in the firewall to enable a proper dialog with the xbox. it's basically the same thing you do for ichat AV when you have video connection problems, you track down the concerned UDP port using terminal, you allow traffic and all... The protocol for the xbox worked great for some days, but now it seems it's not enough, the game set keeps trying on another port and i constantly have to update the protocol or deactivate the firewall...and enabling back all UDP traffic is not enough to solve it.
    In a way i think everything is linked, the initial error message when everything was fine and the current trouble. Any idea?
    thanks
    Vince

  • Airport and internet sharing turns off by itself

    Hi everyone, I have an imac that I purchased earlier this year, and I use internet sharing to get internet for my ipod touch. Until a few months ago, this worked fine but now airport and internet sharing turn off every time I restart the computer and I have to turn both back on every time. Is anyone else experiencing this problem or know hot to fix it?

    Hi and Welcome to Apple Discussions...
    Download and install the v10.5.8 combo update available here.
    http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
    One of the "fixes" includes: - compatibility and reliability issues when joining AirPort networks.
    After the installation, repair disk permissions.
    Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
    Carolyn

  • OSX 10.6.8 and Internet Sharing to Ethernet

    I am trying to set up Internet Sharing so that I can connect my old MacBook Pro running 10.6.8 via ethernet to another device - I'm trying with xbox360 and Sony Blu Ray (BPD-S185) (for diversity of devices - I used to have it working on my xbox, but really want it working with the blu ray player but the network status feedback is better for problem solving on the xbox!).
    I have my MBP connected to my home network over Airport which has the following details:
    - IP: 192.168.1.5
    - Router IP: 192.168.1.1
    I have then enabled Internet Sharing through System Preferences to share my Airport connection to my Ethernet connection.
    I have the following Ethernet settings:
    - Configure IPv4: Using DHCP with manual address
    - (Ethernet) IP address: 192.168.2.1
    - Subnet Mask: (blank - not user accessable, changes to 255.255.255.0 when xbox turned on)
    - Router: (blank - not user accessable)
    - DNS Server: 192.168.1.1
    - Search Domains: (left blank)
    On the xbox I've set the network settings to:
    - IP: 192.168.2.2
    - Subnet: 255.255.255.0
    - Gateway: 192.168.2.1
    - Primary DNS: 192.168.1.1
    - Secondary DNS: 192.168.2.1
    When I then select 'Test my Xbox Live Connection'  it takes a while, the Network status shows 'Connected', however The Internet Failed.  I am informed that the 'Test Failed' and 'more information' tells me I have an 'Internet Error' with the following Status codes:
    W: 0000-000B
    X: 0000-000D
    Y: 0000-0000
    Z: 0000-0000
    ID0004-000
    L: 0015-10F1
    Q: 8007-0435
    T: Wired
    A: 192.168.2.2/255.255.255.0
    G: 192.168.2.1
    D: 192.168.1.1/192.168.2.1
    So, it looks as though the problem lies with the MBP and internet sharing on OSX.  I have extra suspicions that this is the problem, as connecting my Blu Ray player to my MBP via ethernet I also get a successful connection to the network, but no internet access.
    Pleeeeease can someone help?!?!  This is driving me nuts - a couple of years ago I had internet sharing working to let my xbox connect to the internet, so what's happened in the last few years to mean this won't work?

    If you want to back it up there, use the Disk Utility to create a disk image of it.
    If you want to import its contents to iMovie, iTunes, or elsewhere, use MPEG Streamclip and Apple's MPEG-2 playback component to convert the VOB files on it to a different format.
    (65437)

  • Airport Internet Sharing Problem  Mini - PC Laptop

    Airport Internet Sharing Problem
    My setup is:
    Cable Modem -> Mac Mini --> PC Laptop
    ... with the connection between the mac mini and the PC laptop being the built-in mac mini airport using internet sharing.
    Hi, I've been trying to set up Airport internet sharing with the mini, to no avail. It works off & on, but invariably the internet connections drop after about 10 minutes. The only way to get it started again, is to go into internet sharing, turn off internet sharing, then turn it on again. It will work for another 10 minutes or so (slow) after gong back to the PC laptop and reconnecting, then it chokes again.
    I've tried the connection both with & without WEP, same behavior. I read somewhere that OS X only plays well with using Channel 1, so I tried that. No luck. Tried with and without Interference Robustness, no luck.
    Tried with WEP on and using 40 bit hex keys using a "$" prepend in the mac as suggested on this web page:
    http://www.macosxhints.com/article.php?story=20030803030354585
    Same behavior, works for 10 minutes, then it chokes again.
    Tried with & without the firewall.
    Yes, personal web sharing is on.
    The PC laptop works fine with any number of other wireless routers out & about town, at my girlfriend's house, so forth.
    Any chance I have a bum mac mini wireless card or antennae or something? The reception strength on the PC laptop is good.
    Just don't know what to make of it. So stupid, it seems like something pretty basic that ought to work.
    Yeah yeah tell me to get a wireless router, but I'm not going to do that, that's one major reason I bought the mini in the first place and it would be nice if it worked as advertised.
    Any other suggestions?

    Works better now...
    this is me again. A week ago or so, I noticed there was an automatic update to the wireless on the mac mini.
    Since then the performance is much improved. My PC laptop connection to the mac mini no longer drops spontaneously.
    Much improved! Thank you very much!
    Yes, on occasion, when I leave and then come back to use the wireless, the laptop will not reconnect after multiple attempts; I have to turn of internet sharing and flick it back on again, but then it works all evening fore hours and hours straight with no problems.
    Thanks Apple! It's usable now!

  • 10.7.1 update doesn't fix my internet sharing problem

    I've updated my Macbook (late 2008) to 10.7.1 today. I'm disappointed to find that the internet sharing issue still exists. I can ping websites through it, but wget never work. Google.com is accessible while other sites don't load on my iPod touch and Palm Pre Plus. But it did work fine within seconds after internet sharing was started. And internet sharing on my iMac with 10.6.8 works perfectly.
    I'm using PPPoE to connect to the internet. I guess there are some problems with MTU (maximum transmission unit).
    Don't tell me to change wifi channel or set password, it doesn't help.

    m4sheikh wrote:
    Internet sharing worked on 10.7 after doing 1 tweak, that is by changing my Computer Name in internet sharing to something else other than the default one... however after upgrading to 10.7.1, the upgrade would mess up with the same tweaks again. It brought my Computer Name to its default, however when I clicked on edit it would give the changed name... I noticed that it has something to do with the IP Address but in any case I did the following and it works again for me on 10.7.1:
    1) Go to System Preferences>Sharing and click on Internet Sharing (don't 'tick' it yet!)
    2) After upgrading to 10.7.1, the Computer Name displayed on the Internet Sharing Screen would revert to the original, i.e. YourName's MacBook Pro. However, upon click edit next to the space where you can enter your Computer Name, it would give the name I had given while I was on 10.7.
    3) Now you just have to make sure that both names are identical (do not use the default name YourName's MacBook Pro). Please see snapshot below (yes, my Computer Name is 'Network-Error', so don't be surprised:))!
    4) Once you have confirmed that both names are identical, you are set to go and you may 'tick' the Internet Sharing option
    5) An arrow facing upwards will appear instead of the wireless icon on the top tray and your device such as an iPhone should connect without any issues (an IP address will be given).
    Note: the other options that I have kept in the Wi-Fi Options tab are as follows:
    1) Network Name: should be identical to the one you have entered above
    2) Channel: 11
    3) Security: 40-bit WEP
    4) Password: I've entered a five-digit password that contains numbers
    To confirm that its working for me, I've added a screenshot from my iPhone below:
    It doesn't work for me. Thanks anyway.

  • Just bought a 3TB Time Capsule for a small office. Will have 4 users with MacBooks. What would ne the best setup for time machine individual backups and internet sharing in a secure way?

    Just bought a 3TB Time Capsule for a small office. Will have 4 users with MacBooks. What would ne the best setup for time machine individual backups and internet sharing in a secure way?

    Set up each Mac for Time Machine backups in the normal way.  Time Machine will keep each backup separate on the Time Capsule, so users will only be able to see the backups of their own Mac.
    Yes....there are convoluted workarounds that might allow one user to see the backups of another.....IF...they know the administrator password of the "other" Mac.
    As far as Internet sharing, all users will have access to the Internet if they have a wired or wireless connection. If a Mac connects using wireless, it is possible to limit the time that they are allowed to connect to the network.
    For example, you might limit the ability to connect to the wireless from say each Weekday from 8 AM to 6 PM.
    With a wired Ethernet connection, you cannot limit access times to the Internet.

  • Lumia 920, Black update, and Internet sharing not ...

    I have a pair of Lumia 920s, both the developer edition given out at Microsoft Build 2012.  Both updated to Lumia Black/gddr3 yesterday without any issues, both running on AT&T.
    however, on one of them, the Internet Sharing no longer works, while on the other, it still works fine.  I have swapped sim cards, and the problem stays with the one specific phone, and is not tied to the line.
    I have reset and wiped the phone, and tried to reconfigure it (including reinstalling the spanish/mexico keyboard, which has solved this problem in the past).
    I have checked access point configuration, and both match.  Both are running on LTE.  I'm at a loss how to get it working again, as I've been through everything that I know of to make it work. 
    Any thoughts?

    I have the same problem only on mobile. Keeps asking to upgrade. Its like the phone doesn't know I have this service. Or the tmo,servers do not know that my account has paid for this. Funny part is,the customer services people say they can see I,have this feature on my acct. Pls jeep me,posted if you get a fix for this

  • Nokia usb internet stick C-12 configuration problems and internet sharing

    While set up is said to be simple, once done and you are connected the problems start when you are disconnected and try to reconnect, sometimes you can, but in the majority can't, which requires you to restart the computer, however the computer tends to freeze so you have to shut it down by holding down the little silver button. At the same time the Nokia program, which self installs itself in Network connections, has established up to 3 Links in "Location" and deleting two of them does not help, they soon re-establish themselves.
    Any advice on how to configure this unit would be very much appreciated as its my own link to the outside.
    In addition, when using previous USB internet keys I have been able to use internet sharing for my iPod Touch, but am at a loss with the C-12.

    I had already done this and a blog by brightpointuk, on page four, setting out in pictorial format the installation helped, but did not suggested what the conflict may be after your link is dropped and you try to reconnect several times, failing this you then try to restart the Mac, but it freezes, which results in you having to press the top right silver shut down button, in the process I have seen a notice to say the C-12 won't shut down and needs to be forced quit, but as the Mac is frozen you can't do this. Once restarted its possible to reconnect until the next event and then the process may have to start over again. Thanks for the suggestion.

  • Airport Express, Leopard and Internet Sharing

    I have my internet connection running directly to my iMac's ethernet connection and I use the Internet Sharing option to share my connection with computers. I had been using my Airport Express just to connect to my iMac for Airtunes. My Airport Express has stopped working and is not located unless I shut off Internet Sharing, but if I turn that off, it will not let me set the Airport Express to connect to an existing network - I guess because the network does not exist because I shut it off to configure the Airport Express. This is driving me crazy - any thoughts?

    Interestingly, it works again. To initially configure the Airport Express, I had to shut off internet sharing. I configured the Airport Express (I did a hard reset to clear everything out) using the Airport Utility and set it to join an existing network. Of course my network did not show up since I had shut internet sharing off, but I manually typed in the name and password that I had already set for the internet sharing. I also put in a name and password for the base station, but this isn't required.
    Then I hit update and right when it says that the configuration has been changed and it is waiting for the Airport Express to restart, I turned internet sharing back on. I waited and after flashing yellow for a while it connected. I unplugged it and plugged it back in to make sure it was fully configured and it works. I have found in the past the unplugging and plugging back in solves a lot of problems too.
    Now that it is all set up, I can see and reconfigure the Airport Express in the Airport Utility even when internet sharing is on.
    Hope this helps.

Maybe you are looking for