Lumia 720 Black update

There is no Lumia 720 black update listed for New Zealand. Was it forgotten?
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Hi Thurlough,
Rest assured, the Lumia Black release for Lumia 720 in NZ is not forgotten. It will follow the release timing for Lumia 720 Country variant in Australia. We've asked for the NZ Lumia Black availability table to be updated.
The update should be available to you, barring any unforeseen technical issues, by the end of next week.
Regards
Peter

Similar Messages

Lumia 720 black- OS update issue and Apps download...

I am using Lumia 720 Black, Everythings seems to be oky, but I cannot download apps from store, though I congfigured my Microsoft account. Nor I am able to download new software updates.
Help me..

Hi Anindya1903,
Let us help you with this. Before we proceed with @Abi99's recommendation, take time to answer the questions below to isolate the issue:
For the downloading of apps:
• Are you unable to download any apps from the Windows Phone Store?
• What exactly happens when you download them?
• Is there any error message or code?
• Which connection are you using? Wi-Fi or cellular data? Do you have a stable internet connection?
• Were you able to browse any websites or access any internet-based apps using your phone?
For the software update issue:
• Where are you located? See: Software Update for Nokia Lumia with Windows Phone 8 to know the Lumia Cyan update availability in your country.
• What's the current OS version and firmware revision number of your phone?
• Any error message or code when checking for an update?
You can try checking the below links to further isolate the software update issue:
• FAQ - What if I have trouble installing an update on my Lumia phone?
• Solutions to update issues
We look forward to your reply. Oh, glad to see you on the forum.

Update queries (Lumia 620 Black Update)

Hi guys, I was wondering if anyone on here knew how long it should take between the update geting to the carrier and them pasiing on the update to the consumers?
I ask because mysef and others are STILL without the Update 3/Black update for the 620 ( in the UK), and are increasingly becoming annoyed (putting it lightly - don't want to get banned from the forum already) at this fact, especially since we know it is the carriers fault (I won't name and shame the carrier since it's in the link!)
http://community.virginmedia.com/t5/Mobile-Blackberry-Windows-and/Nokia-Lumia-620-Black-Update/td-p/...
The link above shows the interactions that have been made between those of us waiting for the update, and those at my carrier. In short, on the 2nd April, the foum dudes passed it on to those who deal with the updates. 8 days later (10th April, 3 weeks ago), the next reply was that they were in the latter stages of testing, and should be out "within the next few weeks". There have been NO updates since, hint the fact we are getting increasingly annoyed.
Surely, the fact they claim they were in the latter stages of testing 3 weeks ago mean we should have the update by now, especially since all other 620's in the UK had the update in March.

Abi99 wrote:
Did you try the Nokia Software Recovery Tool already? There, what is your 7-letter code (product code)? The same code is printed on the label of your phone. That code determines your firmware variant which determines your current version. We can check together if you have the latest version, only with that code.
This link provided does not get anywhere for me - just takes me to the Nokia page, saying:
We couldn’t find that page
Sorry about that. Try one of these links to find what you need...

Lumia 720 WP8 Update 3

Hey guys I want to know when the Windows Phone 8 Update 3 and Lumia Black update will roll out for the Nokia Lumia 720. I am currently in the Middle East so I would really appreciate it if someone could tell me the approximate release date in this region and internationally.
Moderator's note: The post was moved to the most appropriate board.
Solved!
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Current rumours suggest that it the rollout for Lumia Black/GDR3 will begin in January. No specific dates are known for specific countries. All WP8 Lumia's will get this update.
Q1 runs from 1st January until 31st of March and the roll out should be complete before the end of Q1. Carrier branded devices may have to wait longer than unbranded devices.
Moderator's note: The post was moved to the most appropriate board.

Issue with Lumia 620 Black update

Hi everyone. Recently I've updated my L620 to Black and the ROM is EU-Spain. When I turn the " Double tap" on for unlocking the screen and put my phone into any of my pockets, the phone strongly hangs and there will be no way to unlock the screen except replacing battery. I think this is a bug and my phone can not recognize the hits in my pockets as temporary hits. I don't want to disable " double tap" but by this problem I cant work with my phone safety.help pls. thanks

Hi borninwar,
Welcome to the forum!
Just to clarify, did the issue happen immediately after the Lumia Black update? If yes, try to verify if the update is successfully installed on your phone. Check if 'Lumia Black' shows up under Settings > Extras + Info. Try also to check if all system apps are updated by scanning the QR app codes shown at this link, especially the one for 'Touch': Nokia Windows Phone 8 App updates After that, check if the phone's 'Double tap to wake' feature and the overall performance of the touch screen will improve.
Let us know how it will go.

Lumia 920 - Black update problems, slow app respon...

I have had a lumia for well over a year in the UK, I updated to the black update a week ago, and the phone became completely unresponsive, similar to theDej's problem here: http://discussions.nokia.com/t5/Nokia-Lumia/Phone-inoperative-after-lumia-black-update/m-p/2372351/h...
However, I contacted the carrier (EE) and they replaced the handset. I set up the replacement handset, which then prompted for the update, and I took the plunge and applied it again.
Now, although the handset mostly works, some apps have stopped functioning, and most importantly the WiFi settings and Bluetooth settings pages often become completely unresponsive, drop their connections, and dont show any available connections, so I cant reconnect to WiFi or bluetooth without restarting the phone. Also on some occasions, turning off the phone shows the "goodbye" screen, but either doesn't turn off and returns to the home screen or it magically restarts without me pressing the power button.
Has anyone come across any issues like this, is there anything I can do?

Please, try the Nokia Software Recovery Tool and report your results. We have a lot of Bluetooth/Wi-Fi issues reports since Lumia Black – no problem here. However, we have so many, sounds like several different issues.

Lumia 620 black update

I have conected my lumia 620 with wifi and black update is also released for my phone but it can not be downloaded there is written downloading 0% and not going up why ???
i am trying from one week but i could not download the update...

Does this help?

Lumia 620 Black Update, availability in Africa!

I have the Lumia 620. I have been waiting for the Black update since the rollout started. I have the phone that is the only one amongst all the other phones, based on the network provider I am using, that is still waiting for availability. My phone has been acting up, I am beginning to see problems arise. I mentioned this to one of Nokia's employees and I was told it could be due to I do not have the update. Therefore problem can't be within my fault per se. This is just one of many emails. Any communication would be appreciated.
#LumiaHero
https://twitter.com/_kylelyle
http://t.co/oOMk2BmMFv

Did you try the Nokia Software Recovery Tool already? There, what is your 7-letter code (product code)? That code determines your firmware variant which determines your current version. Then we can check together if you have the latest version.

Lumia 720 amber update not available

I am using Lumia 720.In Nokia support site it's showing update is available but when I try to update it's showing phone is up-to-date.I bought my phone from UAE and am now in India.plz help.
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Hi Kcc29,
Thank you for posting and welcome to the Nokia Support Discussions!
If I'm not mistaken, Mauritius is located on Africa right? You might want to check on this link: http://www.nokia.com/global/support/software-update/wp8-software-update/.
If you haven't got the update yet, you can try turning 'on' and 'off' the airplane mode on your phone by going to settings > airplane mode. Then try to connect to your router again and manually check for the update by going to settings > phone update. We ask you to be patient as the software update for the Nokia Lumia range are being released gradually.
Let us know the outcome.
Thanks!

Lumia 720 amber update

I recentlyupdated my lumia 720 to amber and it doesn't show the yellow lumia amber logo in extras+info and doesn't have glance and total memory showing tab. Please advice

http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 625 black update

I got update for my Lumia 625 ,I installed it and after been finished I can't find any difference and I opened the extras&info sill showing amber software how can I know that the black update is on my device know although its fully installed and the phone restarted and told me update is full

It's not obvious that your phone has been upgraded.
Go to settings > Extras + Info.
It'll tell you the software release version
But...... have a look at
http://www.nokia.com/gb-en/windows-phone-black-update/
You'll find out that you have to download the new camera software and other bits too.
Here's the video about Lumia Black
http://www.youtube.com/watch?v=ruXlufHmdZ4
Another BUT..... The Nokia Glance screen is not availble for the Nokia Lumia 625.
One wonders why Nokia doesn't tell you this, you have to search for stuff on their website and only at the bottom does it tell you that the Glance software isn't available - VERY Unimpressed.

Lumia 925 Black Update

After Black update of my Lumia 925 Glance screen does not always display the Time , though it is always on. Try to fix this bug. Soft reset couldn't solve the problem.

Have you updated all your system apps following the update? If not, download and install an app called Lumia System Updater and use it to update all the system apps. See if that helps.

Nokia Lumia 720 Software update

Update 8.0.10327.77 or 8.0.10328.78*
why above update is not available for nokia Lumia 720.
my phone is currently running on 8.0.10211.204
i wanted to know if that update is available for nokia Lumia 820 then why its not available for 720 please reply

The release for updates is phased. Your 720 will be offered the update when it gets to its turn. Incidentally none of my WP8 devices have been offered the update yet.

Lumia 1020 Black update in Sweden?

Does anyone know when the Lumia Black update is scheduled for release in Sweden?
To what I can read it shoulkd have been released but that the device needs get the go ahead from the serviceprovioder (phonecompany, in my case 3 Sweden).
What I am especially interested in is the DNG support.
Solved!
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The only thing that has been released so far is Microsoft's portion of the forthcoming "big" update, formerly known as GDR3, now simply known as "Update 3". But even that is only available as a developer preview that can be installed on developer unlocked phones.
It is, however, Nokia's "Lumia Black" part of the update that is going to provide DNG support, not Microsoft's "Update 3".
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Lumia 925 black-update phone stuck

I installed the black-update yesterday on my 925, in the beginnings no problems, but this morning when I tried to unlock my phone I typed my password but then the phone got stuck in the lock screen. After 3 minutes it automatically locked itself but now it is not unlocking anymore.
The strange thing is that my Glance is still working if I move my hand over the phone (peek). But I cannot unlock it via de unlock button (nothing is happening), I have double tap to wake switched off, and my cam app is ProCam so no chance of unlocking it via that as well. I also tried to call the phone but it is not receiving the call..
Also putting it on the charger or connection it to the computer doesn't help, screen stays black. My question is is this a software problem or is it just a coincidence and my unlock button broke during the night.. but this would't explain the not receiving calls part and also not that it is not 'unlocking' on charger or computer.
What you advice me to do now? And I don't wanna hard reset my phone...

I think you need to do a soft reset, many peoplr have reported issues with Glance screen pre and post Black update. Press and hold the Vol.down and power/screen lock keys together for few seconds till you see the 'Nokia' on the screen. You won't lose any data by doing this. I revived my L925 when I experienced same issue months back. Good luck.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Lumia 720 Black update

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