Lumia 720, camera pink spot/glitch

There is a pink spot(more like a worm) in the pics taken with my lumia 720.. It is also present in the preview. The same can also be seen in video preview and recorded version :/
is there any solution??? attaching pics for more detail
Attachments:
WP_20130306_004.jpg ‏1526 KB
WP_20131120_021.jpg ‏1221 KB

Have you confirmed that the lens is clean ?

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Lumia 720 camera won't start

After some camera&pictures related updates (maybe Photobeamer) Lumia 720 camera stopped to start.
When trying to open camera it opens quicly and returns back to main screen.
Soft and hard resets are done. Does not help.
Is this sw or hw issue?

Hi:
My camera worked for about a week, then it stopped working. The exact problem:
Both of the cameras (front and back) will open but when I touch the screen to take a photo, the software crashes.
The phone returns to the menu window.
If I try to take a picture with the button, the focus light comes on if I partially press.
But if I completely press the button to take a photo, the software crashes.
I have done both a soft reset (volume down and power until it buzzes and a complete reset (reload the software).
The camera continues to crash.
Please give me some advice, I cannot return the phone to the original source as I am here in the USA and I need the phone for work.

Will lumia 720 camera gets better if i downgrade t...

I updated my lumia 720 to win 8.1 black but the camera still bad

So now you are on WP8.1 and Lumia Black ? And the camera is poor regardless of firmware ? Have you considered the possibility of a hardware issue with your camera ? What exactly is your problem with it ?

Lumia 720 camera only 0.9MP ?

Hi,
I have Lumia 720 phone. Every picture I've taken so far is 1278x722 resolution. I use the main camera, not the secondary camera.
1278x722 = 922716 ~ 0.9M
Where is the rest of the promised 6.3MP?
Solved!
Go to Solution.

Let me guess, you are viewing the images on SkyDrive..
Try this and have a look at Settings>backup>photos
To get the full res images off your phone there's an app in the store or you can just connect to a PC to copy them off.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Problem Avec LUMIA 720 ( CAMERA & GLANCE )

Salut
j'ai un probléme avec mon lumia 720 :
Le camera frontale au cours de debut de fonctionement elle se bloque
et elle reviendra a la page d'accueil de windows phone .
aussi GLANCE SCREEN ne fonctionne plus j'ai pas trouvée aucune solution j'ai l'envoyé 2 fois au SAV mais en vein....
voila une capture pour le paramétre de Glance screen
svp aide
Attachments:
619855WP20131221.png ‏20 KB

This is the English language forum, please ask your question on the French forum or ask again in English.
http://discussions.nokia.com/t5/Forum-d-entraide-Nokia/ct-p/Forum_de_discussion_support_Nokia

Rear camera pink spot / white balance issue

Pink spots are most apparent in auto and fluorecent white balance modes.
Not apparent in cloudy and daylight white balance modes.
Does anyone else have this issue?
Firmware version 17.1.1.A.0.402
Production date 14w11

1. Lens is clean.
2. Lens is not scratched.
3. Nothing is blocking the lens. There is no LED flash on the tablet. Please do some research about a device before trying to give any advice.
4. I have searched about the problem on Google, and found several topics about mobile devices from other brands, with the exact same issue. For some of those devices, the issue had been reduced or resolved with a software update:
http://www.gsmarena.com/htc_release_software_fix_for_the_hd2_camera_pink_spot_issues-news-1317.php
http://forum.xda-developers.com/galaxy-s2/general/pink-spot-gone-t1135905
http://www.engadget.com/2011/05/25/galaxy-s-ii-ke7-update-brings-better-battery-life-fixes-pink-s/

Lumia 720 camera gets bad after updating to Amber?...

Hi guys,
I got the Amber Update for my 720 last night. It's a nice little update, except the camera seems to perform worse. The images always seems to be washed out and more blurry. in low light it takes (much) brighter photos, but also a lot noisier and blurry. And the images always seems to have an awful green colour tint. I'm a bit annoyed right now . Anyone else experience this on their lumia?
I attached two photos for reference. One is taken before the update, and the other one is taken after it.
Attachments:
Before Amber.jpg ‏1411 KB
WP_20130928_007.jpg ‏2152 KB

LEriCHS wrote:
Hi guys,
I got the Amber Update for my 720 last night. It's a nice little update, except the camera seems to perform worse. The images always seems to be washed out and more blurry. in low light it takes (much) brighter photos, but also a lot noisier and blurry. And the images always seems to have an awful green colour tint. I'm a bit annoyed right now . Anyone else experience this on their lumia?
I attached two photos for reference. One is taken before the update, and the other one is taken after it.
the two images you posted definitely show worse image after update :/
aside from increasing my average battery consumpution on standby, the amber did not affect the quality of my camera / fotos. i have no foto comparison for before n after, but with my overall experience in photography, id say the amber update somewhat improved the camera's low light performance, notwithstanding grain ofcourse.
colors seem to still be acceptable. i think nokia has been able to improve their post processing software along with the update (as far as my experience is concerned).
maybe a factory reset n re-install of the update would help. but before you do that, try to think really hard if you were in the right camera settings / using 'lenses' or other camera apps, etc.
note : always backup your data before wiping the os

Lumia 720 camera

My camera not working properly..i search in net and i have restored all my settings and my phone..even it was not working properly...when i want to use camera it was bluring when i want to shoot a pic ..help me

Hi, chanti5. Welcome to the Nokia Support Discussions! Sorry for the late response. Let's focus on your concern. Does this happen when using other camera apps on your phone? What's your current software version? Do you now have the Black software update? If you do and the issue remains, I suggest using the Nokia Software Recovery Tool:
http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA142987
Please note that the source is Nokia UK. Feel free to download this app on your local Nokia website. Keep us posted.

Nokia Lumia 720's Camera Is Not Working Properly

I have a nokia lumia 720 phone.
Os- WindowsPhone 8.1 cyan
My phone's camera is not working properly.
Sometime the camera closes automatically.
And some pink lines appear in the screen.
Sometime camera don't open when press the camera key or click camera app.(it just opens and closes)

Hi. After updating the device to Lumia Cyan, did you also update the system apps? If not yet, please scan the QR codes found on the below link:
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Aside from the built-in camera, are you also experiencing the issue with the other lens apps? Also, please confirm. Did this issue arise after updating the device to Lumia Cyan?
If you have updated the system apps and the issue is still present, try resetting the camera settings of the device. Go to Settings > applications > photos+camera > reset camera.
If you have identified that the issue also happens with other lens apps, try pressing and holding both the volume down and the power keys for 10-15 seconds. The phone will vibrate. It will restart afterwards.
Keep us posted.

Pink spot in center of screen when taking photos with iphone 3G camera

I've been having a problem with my phone recently. When trying to take pictures using the camera software (or other photo apps) i have a pink spot in the middle of the screen. I've searched and seen other on other sites other cameras have the same issue and has been advised as being a problem with software.
I've restored the iphone to factory and still have the problem. Updated to the latest firmware and done pretty much everything i can think of to resolve the issue. So basically wondering if other people have had this issue and if there's any possible fix for this?
Thanks.

If issuer persist after restore as new iPhone then it indicates a hardware issue and next step would be processing hardware repair through the channels provided to you in your country.

Lumia 720: Power and camera button act weird

Hi,
My Nokia Lumia 720 is acting weird.
The camera button doesn't work and so does the power button.
However if I press the volume down and the power button simultaneously the button does work.
Does anyone know how to fix this?
I've already brought the phone back to the default settings.
I'm running the latest developer preview if that matters.
-- Mathijs
Solved!
Go to Solution.

That's great to hear, Mathijs. If you need further assistance in the future, don't hesitate to post again here in the forum and let our community help you.
Cheers!

Pink spot with xperia z3 compact camera

Hi everyone !
I want to report an issue about the camera in the Z3 compact. It's not just me but a lot of people who has it.
There is a pink spot in the center of the pictures I take, it's easy to see when it's a white background.
Is it a software (white balance) or a hardware problem ?
Thanks !
Exemple :

Yes I've seen this reported also and the only advice we can give is for you to return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/gb/support/contact-us/
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Pink spot with xperia z3 camera

Hi, I just got my z3 less than a week ago, today I notice pink spot with the camera and all the photos I take. Is this a software issue or should I take it to sony a.s.a.p? Sample photo:

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I'm sorry to hear that.
I suggest that you raise this with your local support team to check how to proceed with this in the best possible way.:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Lumia 720 completely dead

So, my quite new, undamaged Lumia 720 has gone completely dead.
I took some photos and soon after that shut it off for the night to conserve battery (which was at 47% at this point). The las photo doesn't show up at skydrive, so I shut the phone off when it was still syncing. Next morning I tried to start it up again, no response. Tried soft and hard reset combinations, nothing. Put it on charger for 6 hours, nothing. Tried soft and hard reset again without sim & sd, nothing.
There have been no reactions whatsoever, even when I tried to charge the phone up. No vibrations, no sounds, nothing on the screen.
Up until now it has worked quite well, apart from a few crashes that needed soft reset.
So, can I do anything to fix it, or do I have to take it back? I'm not really interested in using my old samsung again for weeks...
Solved!
Go to Solution.

I got my new 720 in June 2013. Absolutely love it but then in early November it died. Had to send it off to NSW (No Nokia repair in Perth, WA). Allphones were good at organising the repair logistics
Phone was fixed and sent back after 2 weeks. Issue was something to do with camera flex. Then it broke again early December, unable to turn on, I tried soft and hard resets still no go. Now it s off again for 2nd warranty repair.
I asked for replacement as I need to travel overseas for Xmas, but not joy. So my phone will be repaired again and will be there wating for me when I return from holidays. Very painful, experience.
Mazza

Replacement of 3 days old Nokia Lumia 720 manufact...

Nokia dealer sold me damaged mobile. I submitted my new device on 28th august for replacement to nokia care center but after 14 days they call me saying that my mobile is repaired. But i specifically said in complaint that i don't wan't my new device to be repaired, i need is replacement. I purchased it on 20th august & since 2nd day it started hanging that too continously & was unable to use it. On 23 i Visited nokia care center for replacement but they sais that it is just software problem. But they didn't got updated software so, they told me visit another nokia care center because we have two nokia care center in our city. but the working hours were about to finish. I visited them on monday i.e. on 25th august & they did software update. On the same day i found that problem was still there so i visited them back on next day but they didn't logged my complaint & kept my mobile without providing any job. They said to me that they want's to use my mobile so that they can see problem on their own. On next 27th they provide me new job sheet no. & took my mobile. & on 28 i logged another complaint on live chat for replacement & told them the whole story. & after that what happened i told you above. Please help me i this regards as soon as possible because i am using borrowed mobile which i have to give back soon or else i don't have any mobile to contact with. please help me...

Im sorry I dont know how to start a topic, hope you all dont mind but really need advice.
My boyfriend bought me a Nokia Lumia 720 for my birthday 6th of Sept this year. I had it only a week and when I dropped it and I smashed the screen. Instead of sending it nokia, I completely did the wrong thing and brought it to the local repair shop as I thought it would be done there and then and so the story begins.
The technician had a look at it and quoted 50 to 60 euro for a new screen as the LCD was still working, I said fine so he ordered the part in and let me use my phone till it came. Week or two later brought it up and he said it would be fixed within the hour. I came back only to be told he had trouble getting it apart and it would not be ready till the next day.
My boyfriend went up to get it the next day and he was told there was another problem, the screen and LCD were fused together so the technician said the part he got was no good that I need the two of them together and would be bout 90 euro. As the phone was in a million pieces I kinda didn't have a choice so told him that was fine and go ahead to order it.
Another week or two went and I got a phone call to say he could not get the part he wanted so he had to order the hole front of the phone and it would be now 150 for parts and labour. I gave the extra money as I was really fed up and just wanted my phone back that I barely used. I waited and waited and the part finally arrived around the 24 of Oct, I know because I was fuming it wouldn't be ready as I was going to England on the 27th Oct.
My boyfriend was in touch with them while i was away and it was suppose to be collected on the Saturday the 1st of November.I was really excited as I was coming home that night to my fixed phone but again it didn't happen.
The technician told my boyfriend (after staying an hour or so and been back and forth to the shop) that it was still calibrating and wouldn't be ready till Monday. Monday came and as I was working my boyfriend collected it, I finally had my phone but alas it was too good to be true. The camera was not working and when I got my boyfriend too ring me (when he was beside me) I could not hear a thing. On the Tuesday morning he brought it back and told him the issues, the technician was full of apologies and said he would have another look, he updated or restored the phone and told him to bring it home and when it finished what it was doing everything would be okay.
After the clogs on the screen went off I tried to switch it back on like the technition said but it never did, I even tried charging it but it was like it was dead nothing happened. I went straight back to the shop put it on the counter and told him to fix my phone that what ever he did its not working at all now. Again he was full of apologies and said he would take it home and see what he can do. My boyfriend rang a couple of days later and the technician said he is going to order a camera piece for it, I said I was not paying for it as the camera was working when we brought it up, he said he would "take the hit for it" and it will be 10 to 24 days delivery.
I rang and talked to the manager saying I wasnt happy, he was also full of appoligies and said he would have a look at it for me also. Never heard anything more from him like I was supposed to.
I got a phone call yesterday 2nd of January and the technician said the camera part was put in but it is still not working, he said there is nothing really more he can do. Im so upset because it was just a cracked screen everything else was working.
Long story short nearly 3 months and 150 euros later my phone is worse off than I left it in.
I need a little advise in what to do if he tries handing me back a broken phone. I am going to go to citizens information for legal advise but I also need some technical advise on this issue. Could it have been a faulty phone? Is everything that he has said about the parts true? Could he have broken the speaker and camera when he was trying to get the phone apart etc.
Sorry for the length of this, and if you could get back to me with some advise I would really appreciate it, thanks

Lumia 720, camera pink spot/glitch

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