Lumia 720 freezes and the camera not opening

I had this problem today my camera is not opening any app related to camera is not working its a pity that this awesome device too has flaws ....Somebody with same problem?

Apologies if this is not the correct way to get in on a conversation but I cannot find a way to start a question.
I have a similar problem when I try to take a picture by tapping the screen and it appears the picture has been taken but the phone goes back to the home screen. When I check the camera roll the picture is sometimes there but appears to be blank at the bottom so you can only see a partial picture. I have tried a soft reset. I do not think it's hardware as smart shoot works. This problem only occurs on the back facing camera. The front camera shoots pictures by touching the screen and saving in full. This started happening on the 16 July after I saw a message saying my update was successful even though I didn't update.....
Just noticed when I copy/paste to my PC, the numbnail shows the picture in full but when opened in full it show only the top part..... Really confused! Hopefully the attached file will show what I mean when opened not viewed as a thumbnail...
Any ideas apart from hard reset..? Thanks in advance.
Attachments:
WP_20130727_008.jpg ‏1024 KB

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Lumia 720 freezes and most of the times vibrates o...

Hi,
i bought lumia 720 on 7-7-2013, after 2 days while using some apps, the screen freezes, everytime i have to do a reset. One more issue is the screen keeps moving on its own with vibration, it goes to bing page and then goes to home page, this happens continuosly, i have to hold the phone still for a while & then it stops, i called nokia cust care and then told me to submit in Bangalore Nokia care center. Apart from doing a hard reset is there any other troubleshooting, im a technical person too but unfortunately i cannot open this phone. Is there any other way to fix this issue. Im very much afraid of using heavy apps as the phones freezes......

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Lumia 720 freezes and the camera not opening

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