Lumia 720: Power and camera button act weird
Hi,
My Nokia Lumia 720 is acting weird.
The camera button doesn't work and so does the power button.
However if I press the volume down and the power button simultaneously the button does work.
Does anyone know how to fix this?
I've already brought the phone back to the default settings.
I'm running the latest developer preview if that matters.
-- Mathijs
Solved!
Go to Solution.
That's great to hear, Mathijs. If you need further assistance in the future, don't hesitate to post again here in the forum and let our community help you.
Cheers!
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ThanksHey Bender1031,
Thanks for the question, I can definitely understand how frustrating this issue may be with a brand new phone. Great troubleshooting so far by already attempting a restart and reset. If the issue persists, let’s try restoring your device and updating to the latest software (iOS 8.0.2):
Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
- If the issue is still present, you may want to contact Apple Support.
- If the issue is now resolved, sync one type of content at a time back to the device. For example, if you had an issue playing music, add songs from iTunes and confirm they will play. If your contacts weren't loading successfully, add the contacts back. After each sync, test to see if the issue has returned.
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