Lumia 720 touch problem!!!!

My lumia 720 is just one week older since it is getting stuck or freeze and touch keys does not function!!!!so what can i do to solve this problem.

there are a few similar questions with accepted solutions, maybe you should take a look at them
http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-925-frozen/m-p/2008450#M58880
http://discussions.nokia.com/t5/Nokia-Lumia/Frozen-Wont-start-up-Lumia-920/m-p/1831756#M46544
http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-frozen/m-p/1646570#M30403
The silence will fall

Similar Messages

Lumia 720 Touch Key

I have a problem. My lumia 720 touch keys are not glowing anymore. What's the problem?
Batter Saver feature is off and the screen brightness is high. I always leave the brightness to High.

Did you try rebooting the device ? Also unlock the screen in different lighting conditions (Bright light or dark room) and see if it makes any difference ...

Lumia 720 touch screen problem Bought Today!!!!!!

Earlier today I bought a Lumia 720 on contract with o2, I got home and turned the phone on. Everything seemed fine as I set up my microsoft etc. However I noticed it began to open tiles itself. When I was using the phone the screen would change like, well like somebody else was using it too. I went on calculator and when I took my hands away from the touchpad I noticed that something was setting off the touch screen, setting off all of the buttons on the calculator. It looks like something is setting off the touch screen without anything actually being near. I have factory reset the phone but it still continues. I will return the phone to o2 if I can't find a solution.

Just return it back to the store ASAP thats what id do.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Lumia 720 Touch screen error

Hi everyone!
So, my lumia 720's touch screen is not respondig. I tried to reboot my pohne. The result is, that it was hard to enter the SIM PIN, because the screen won't respond again. After I succeed to enter the pin code, I had to enter my lock screen code. BUT: the lock screen is jumping up an down permanently...so it's impossible to enter the code...
OK, I've look after soft/hard reset...
I have done both of them...but still have the error...
Anyone knows something?????????

gellrt wrote:
Hi everyone!
So, my lumia 720's touch screen is not respondig. I tried to reboot my pohne. The result is, that it was hard to enter the SIM PIN, because the screen won't respond again. After I succeed to enter the pin code, I had to enter my lock screen code. BUT: the lock screen is jumping up an down permanently...so it's impossible to enter the code...
OK, I've look after soft/hard reset...
I have done both of them...but still have the error...
Anyone knows something?????????
sounds like a hardware problem. so when u mean soft / hard reset.. u already restore factory settings? still the same?
if you haven't yet.. try connecting the fone to the pc via usb.. so u may try to backup the files u have in there before clearing everything.
i have a 720 but that never happen to mine yet. it does hang a bit but i just power cycle the unit, she's good to go.

Nokia Lumia 720 Touch not working even after repla...

Hi ,
I had bought lumia 720 on 31/05/2013 , but on 28/12/2013 the touch was not working or the touch was working on its own. Since my phone was in warranty then, they replaced the touch free of cost. But again from 20/08/2014 my phone is having the same problem, touch not working. When i showed it to Nokia care, they told that again they need to replace the touch , it will cost around Rs. 7950 (since my phone was out of warranty this time)... My question is, within 1 year 2 months , twice the touch pad has problem. What kind of phone it is .... Please think before buying Nokia touch phones, I think still they are far behind in touch screen technology ( no offense :-) )....
Not only me, one of my friend also facing same problem with Lumia 720 ....

Not beeing familiar with other countries consumer laws and consumer rights, I can only speak for my self and Norway. But as far as I'm concerned I would have expected extended rights for the new parts and the labour. - If however the fault can relate to the parts involved with the mentioned replacement.
But if this is not possible in your country, there isn't much to do other than repair it for pay or leave it.

Lumia 720 display problem

I recently bought Lumia 720. I suddenly facing issue with display. When I press unlock button, my screen flickers and goes black. The screen respond properly only after a lot tries. My touch works when screen is black. I am able to answer call when it is black but not able to see who is calling. This happens everything I try to unlock the screen. Anyone having same problem or knows any solution

Get the phone to your retailer/ a Nokia repair centre.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

My lumia 720 battery problem

last night I slept with my Lumia 720battery life remaining upto 52 percent .when next morning I woke up ifound that only 5% battery is remaning.how is that possible.i am in big worry,what has happento my Lumia 720 .
please help

prashanth90 wrote:
HI Vikas,
Is your problem resolved? I bought new Nokia lumia 720 red few days back, I am seeing the same issues. Last night my battery was around 35% and data connection was off, still It was totally drained out by morning.
battery drains much faster in the first few days, you need to charge the battery a few times to get maximum battery performance
The silence will fall

Lumia 520 touch problem

i bought my 520 2 months ago, now it has auto touch...........
some times touch is working on its own, but some times it work smoothly......
tried the software change but still its there, is there any solution for this.........?

i have same problem in my nokia lumia 520. touch auto working i give nokia care to check this problem but problem is still. in my phone os windows phone 8 software Lumia Black. i can work at phone please help me its too urgent.
Give me fast replay its toooo urgent your last touch update is not working & tell me how to reverse back update ...

Lumia 720 battery problem

I have been using my lumia 720 for almost a month now...
right now i am experiencing sudden loss of battery charge retention
Except my 2G connection all other network services are disabled(i have turned off location services, 3G, WiFi, Bluetooth, 2G Data Connection, no back ground applicatons either).
To test i fully discharged my lumia then charged to 100%
The "Battery Saver" in "Settings read" - Remaining battery life : 100%
Estimated Time remaining : 1 day 18 hours(Then i made a couple of calls(not more than 1 minute)
Then Remaining battery life : 97%
if i play music it drops to 50% in less than couple of hours
Are any of you experiencing this??

@Libbra - are you on 3G or WiFi? both the wireless connection options will consume more power.
Try this out, charge your Lumia 720 overnight. Unplug in the morning, and find out if there is any change in your battery charge retention.
i had tried out the above and battery charge retention improved. it lasted 4 days with occassional browsing over WiFi, some calls over 2G and occassional Nokia Maps Navigation. it didnt die on 4th day but i charged it up anyway.
The problem i reported earlier still prevails. if i remove the battery charging once it reaches 100% the charge retention is not good.

Lumia 720 Display Problem- Display became very tr...

Dear Team,
I bought a Lumia 720 a month back. It was working fine till a few days bac. Now , i find that the display has become very transparent in the same im able to see the apps screen clearly running in the background, there are lines in the display and the brightness has gone for a toss. I tried adjusting all the settinsg but the display hasnt become normal .
Request your help in rectifying the issue.
Regards

Get the phone to your retailer/ a Nokia repair centre.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 720 Screen problem

My Nokia Lumia 720 has been behaving strangely for a few weeks now. I can turn on the phone but then when I try to enter my PIN number the screen will not allow me to. The screen jumps around erratically. I've tried doing a soft reboot & a hard reboot with no real success. I've done some research on the internet look on Nokia forums to find a solution and I've come to learn that other people are experiencing the exact same problem. Last week I had an accident with my phone, it fell out of my hand and cracked the screen. It was a very small crack on the corner of the screen (the black part of the screen) The phone still works apart from the issue I had before the phone fell. I've just gotten back from a Nokia Care Centre in Bellville, Cape Town called Cellectro. The technician of the store had a look at the phone and suggested i have the phone's screen replaced at a cost of R1900 (One Thousand Nine Hundred Rand) before he can check if the phone's hardware is faulty....That don't make much sense to me because I had the problem before the phone fell. Please advise what I can do to fix the problem.

Had the exact same problem with my Lumia 720 screen — the tiniest conceivable crack in the corner, and terrible screen jitters predating that. Went to Nokia Care and they told me the same thing they told you: broken, therefore out of warranty. And they quoted a fantastic price for part replacement. They wanted to replace the LCD and the digitiser. What I've been told to try, and I will just now at an independent repair shop (regardless of whether it voids the warranty, of which there's four months left), is to replace just the digitiser, because the LCD itself appears to work fine. This is much cheaper. Will tell you if that works — but in the meantime, what did you do with your 720 ultimately, and did it work?
Thanks.

Lumia 720 touch screen malfunctioning

My lumia 720 is 7 mnth old.now i am unable to use it my phone touchscreen is operating itself...i got frustrted by this..service centre peoples are making reasons and telling u have to change the display and its worth 7500...i dont know what to do now...do respond nokia gyz... Else am going to consumer court

We are happy to see you here on our community forum. You may try recovering your phone's software. Try checking this link: http://www.nokia.com/us-en/support/faq/?action=singleTopic&topic=FA142987 . BTW, this link is intended in the US.
Let us know the outcome.

Lumia 720, video problem

Am using Lumia 720 since from the last one and a half year....now my phone is running under the software of windows 8.1and it have a video version 2.6.258.updated today..it doesn't work in full screen mode...if I push the vedio in full screen, the vedio will be stuck.and the audio will be followed up..am not even signed in Xbox account..please fix it..

Hi 94000213,
When did this happen? Can you confirm if you have the Lumia Cyan update under Settings > extras+info? Where did the videos come from? Are those videos taken by the phone? Does it happen with all of them? How about the videos that have been transferred from the PC to the phone? Did you encounter the same error? BTW, make sure that all of the system apps in the phone are updated. Scan the QR code here: http://nokia.ly/1jvpb7l. Keep us posted.

Nokia Lumia 720 Screen Problem

Hi,
My 720 Lumia keeps blacking out randomly from hours on end before the screen is back up and runnign again. During this time though the phone is still on and I get texts and calls ook, but the screen is still not on. I tried the restart method to reboot the phone but ut didn't work. I can hit the lock key and the home, search and back buttons will still light up.
I've not a clue what is wrong with it. Any ideas?
Sláinte,
Pendtoni93

Hi, Pendtoni93. Are you still having this issue? When you said 'restart method', did you press and hold the volume down and power keys together until the phone vibrates and starts up?
Is the software of the phone updated? What's the current Firmware Revision number of the phone? Is 'Lumia Black' displayed under Settings > Extras+Info? How about the system apps? http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
If no, please go to Settings > Phone Update to manually check for it. Ensure that the internet connection is active. Verify this by searching via Bing or browsing via Internet Explorer of the phone.

Lumia 720 - strange problem

Today after resetting my phone (hardware reset) when i drag my finger top to down on screen it is not showing any battery icon, network icon, wi-fi, etc. which is really frustrating to me. So guys can you please help me out on this.
Solved!
Go to Solution.

Taping on status bar is also not working for me but it is also not working.
I know its not a much issue
but when something is not working correctly or not at all functioning it frustrates me either i use it on regular basis or not.
So here i tell the whole story about all this issue
Yesterday suddenly touch screen starts lagging and become unresponsive after which i restart my phone after which it works fine for few moments then again the same story lagging and unresponsiveness (i tried this 2-3 times ). Then when i some how manage to soft reset then phone then, my phone was stucked on revolving gears for ours then after some hard rest it managed to boot then i am stucked to this problem.
I think there might be some issue with os or some file has got corrupted...

Lumia 720 touch problem!!!!

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