Lumia 720 volume down key problem

There is some problem with the volume down key in Lumia 720.....it works sometimes.....n sometimes it does not work at all!!...
i took it to Nokia Care yesterday....they did something and returned my phone in about 15-20 mins....it was working fine then....but now the problem has started again!!!
now what do I do????

My problem was solved when I took my Lumia to the care center again........they said they changed the volume rocker......whatever they did it helped.........no more problem now...

Similar Messages

  • Lumia 720 volume down key

    Recently the volume down key on my lumia 720 has stopped working. It works sometimes if I restart my phone but again stops after a while. I am also unable to soft reset the phone because the volume down key is not working. It does not seem like a hardware issue because it works sometimes. Please guide what can be done for this.

    If its a hardware problem then you will need to have it checked out at your local Nokia Care Point. 

  • Lumia 720 volume down button not working

    Hey buddies, I'm using lumia 720 and often i get this volume down button not working.
    I changed the button by giving it in nokia care for 3times and still im facing the same problem.
    And also noticed that this is happening to most of the lumia 720's.
    so kindly look into it and rectify the problem as soon as possible.
    If there is any solution for this, kindly reply me.
    Thanks in advance...!

    Your only solution would be to return the unit back to nokia care for inspection,if there is a recurring issue with this im sure nokia would be aware of it now,and it could be a slight manufacturing defect which again would be looked into.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Headset volume down key problem with STH30

    Hello!
    I just bought a Sony STH30 Stereo Headset for my Xperia Z1.
    But when pressing the "Volume down" button on my headset, the key is hold for 5 to 10 seconds.
    This only happens on the Xperia Z1, it's working fine on other phones.
    It also works pretty fine when changing the volume of an active call - it only happens when trying to lower the volume of the phone or music.
    Greetings from germany,
    Daniel

    i have the same problem with my zenfone 5, 3 key is notworking, when i press pause/play my music player is pause and don't play again until i'm reset my phone, as the same volume up / down is nerver work, but it's work fine on samsung, sony devices ( i'm not try on Xperia Z1 )
    Please tell me another way to use the three button, i have try "Headset Button Controller" app, "Smart key " app by Sony, but all is missing something like this:
    - 1 click play / pause button to play / pause: OK
    - 2 click play / pause button to next : OK
    - 3 click play / pause button to previous : OK
    - Volume Up / Down key : not working.
    Please advices.
    thanks.

  • Nokia Lumia 720 Wifi didnt respond problem

    I have been using my aunt's house wifi for quite sometime and all of a sudden I encountered a problem saying"Couldn't connect to the Wifi XXX as the wifi didn't repond.Please Try again later".I am able to connect to my University's Wifi and other Wifi's but.The same wifi in my aunt's house is getting connected to my laptop and Ipad but not my phone.Its even working fine in my friend's android phone.Internet is an integral part of my project work and since I'll be staying with my aunt for quite sometime,I request you to provide me a solution as soon as possible.
    Thanks and Regards,
    Roja

    Hi, RojaMalligarjun. Thanks for posting in the community. Have you tried deleting the WiFi access point on your phone & reconnect it? To do this, go to Settings > Wi-Fi > tap and hold the WiFi connection >delete. It would also help if you can refresh your phone's software by pressing and holding the volume down and the power keys simultaneously for about 10 seconds. Keep us posted.

  • Nokia lumia 720 8.1 giving problems

    Hi guys when i updated my phone lumia 720 with denim update, the phone is slowed down and crashes something the headphones slot started giving me problems like not detecting the headphones and now even when i plug my headphones it doesn't read them

    Hi, @milad720. Welcome to Microsoft Mobile Community. If the phone crashes randomly, see: Lumia 720 - My phone crashes or freezes at random for workarounds. If the issue occurs when accessing an app, following the troubleshooting steps found here: Lumia 720 - My phone crashes or freezes when using particular apps is what we suggest. Though the links are intended for the UK, the steps provided are still applicable regardless of your location. We look forward to your reply.

  • Lumia 720 volume not changing and freeze

    Hello! I m user of Lumia 720. The volume of my phone is not changing while playing music. For ex- If a song is playing at30/30 its volume does not decreases even after playing at 0/30.There is 1 more problem in it, it get freeze at lock screen and touch not respond well (after going to head office). I had visited Nokia center for 3 times and my phone has also gone to Nokia's head office when i submitted it. I got my mobile 1 week ago bt the problem remain same. I m a huge Nokia fan bt after buying this phone MERA BHAROSA NOKIA SE UTHTA JA RAHA HAI.Please make some solution otherwise people will not trust on u and they will not buy your Phone. Which could proved fatal for u. Please help me.

    Hi, Prashant1373. Welcome to the Nokia Support Discussions. Sorry to learn about your experience. Just to verify, when did it start to happen? Let's try to perform troubleshooting steps first before sending it back to the repair facility. Aside from rebooting the phone, is your phone's software up to date? Can we have its software version? Settings > about > More info. Keep us posted.

  • Lumia 720 YouTube live streaming problem

    I've problem in playing live YouTube videos in Lumia 720 even im using a wifi connection..... Error : sorry, video cannot be played on your device

    I am having the same problem with all three windows phone 8 devices. Videos on youtube play fine on 3G/H/H+ network status. But fails to play while connected through wifi. I have set the preference in internet explorer browser for mobile version of webpages. 
    On cellular network when I type youtube in bing and searched, it automatically sends me to the mobile version of youtube. I searched for videos in youtube srarch window and the results also open in mobile page format. so playing a video from there is not a problem.
    Over wifi connection I searched the same on bing and as usually landed on mobile version of youtube page. Upto this everything is fine. But when i browse for videos on youtube page surprisingly it redirects me to desktop webpage format and never redirects to mobile page and in desktop version of youtube, most of the videos (almost all videos) will not play without Adobe flashplayer.
    The same problem is occurring for all of my three windows mobile 8 devices.
    I think this is a "nasty trick designed by youtube" to receive (steal?) information what kind of networks as well as devices people are using and behave that way, irrespective of the fact that I am using a mobile phone, they will treat me as viewing videos in a desktop computer.
    Nokia and Microsoft must look into the matter seriously and should provide us a solution.
    Attachments:
    youtube problem.jpg ‏42 KB

  • Lumia 720z vol down key izz not working properly

    Frm last few ,my fone vol down key izz not working properly,i tried my best but getting no good result

    Since purchase i have been visiting Nokia Care 3 times for the same Volume key issue.
    No satisfactory solution keeps on occuring now again same issue.Care personel says use it this time n will see got irritate with such replies Nokia Plz respond Act on this issue.
    jimmyireland wrote:
    Have you tried rebooting the device or trying a hard reset?
    The hard reset will wipe all your data.
    To do this-Go to - Settings-About-Reset your phone.
    If this fails return device to point of purchase or a nokia care center.

  • N85 volume up key problems

    i got a n85 a few months back and its not even 6 months old yet and allready the charging partof the phone has broken off inside the phone and i had to send it away to be repair, but after it comming back the same day the volume up key broke aswell and its really annoying me as i once again have to send it back to nokia to be repaired.
    has anyone else had any problems with there n85 and the volume keys before? or had more problems with the phone after it came back from nokia repair?

    With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
    then see if you can increase volume
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  • Lumia 720 whith durzens of problems!!

    I'm having lumia 720, when ever i used to do factory reset i found problems in my device.
    which problems your nokia care centre won't be able to solve.. This time my camera is not working. I give my device in the morning they repair it till evening. But as soon as reboot my device i found same problem.
    and i have purchased this device before 8 months and almost 10 times such type of peoples are found. Due to which i have to face other problems like data loss and west of time!!

    Hi, Bhagyash. We're sorry to hear this. May we know the exact issue with the camera of the device? Aside from this, do you have any other issues with your 720?
    Have you tried returning the phone to the Nokia Care Center (NCC) where you first sent it in for repair or visiting another NCC for another evaluation?

  • Holding volume down key to focus camera not working

    IOS7 on iPhone 5
    If I hold my "volume down" button whilst in my camera it is supposed to focus the camera but mine just takes photos?? - please help.advise

    Click the icon to launch iTunes and immediately press and hold down the shift key, keep holding until asked to create or choose a library. If iTunes starts normally you're doing it wrong... Perhaps new batteries in your wireless keyboard would help.
    tt2

  • Nokia Lumia 720 internet sharing DNS problem

    Hi,
    I am using Nokia Lumia 720 (OS version 8.0.10517.150) for internet sharing and have had DNS issues lately. When connecting to hotspot with my laptop I get DNS server is not responding error. Phone has data connection and I can browse the internet through phone but cant use it to share the data connection. When I connect my laptop with other wifis it works fine also so the fault must be in Lumias hotspot generation.
    Had the same problem few weeks ago but then restarting the device and changing hotspot settings helped but it does not do the job right now.
    Any ideas?

    Hi kalverk,
    Welcome to the forum! 
    Have you tried using your micro-SIM card with other internet sharing capable phones to verify it the issue is network or device related? Aside from your laptop, have you tried sharing your Lumia 720's internet connection with other phones?
    Here are some tips that might help you resolve the issue:
    1. If enabled, switch Battery saver mode off: Tap Settings > battery saver > Off. You can also just connect the phone to the charger.
    2. Check the signal strength on the phone screen. To increase the signal strength, move around or move towards a window if you are inside a building.
    3. Keep your phone in the idle mode. Incoming or outgoing call will interrupt the data transfer until the call ends.
    4. Check the cellular data indicator (E, 2G, 3G, H+, 4G) at the left side of the phone's screen. Change the mobile network's highest connection speed from 3G/4G to 2G and back again to make sure that your phone is connecting to the network correctly. Go to Settings > mobile network (or mobile + SIM or cellular or cellular + SIM).
    5. Make sure that the internet sharing security type (if not selectable, WPA2 is used) and password settings match between the connecting device and your phone (Settings > internet sharing).
    6. Make sure that the operator mobile data plan subscription allows Wi-Fi tethering and your network operator has enabled internet sharing on the phone.
    7. If possible, try to create a connection with some other device or force the connecting device Wi-Fi adapter to use 802.11g standard - disable 802.11n mode. On a Windows PC, go to Control Panel > Network and Internet >Network Connections, and right click your active Wireless Network Connection and open Properties >Configure > Advanced, then select 802.11n and set value to Disabled. Once ready, press OK.
    8. Connect again, as internet sharing switches off after 5 minutes of inactivity.
    Let us know how it will go. 

  • Lumia 720 volume 'sticks' intermittently

    Occasionally, when first starting to listen to an audiobook via the audible app the volume is 'stuck' at a low level. Regardless of what the volume level is at, it's very quiet. If I close down the audible app and go into music and play a track, the volume works fine. Switching back to the audible app, the volume works here as well.
    Has anybody else experienced this?

    not here, but do check that you are up to date with the latest version of the Audible app, along with the latest version of Nokia system app updates from the Store. also try reinstalling the Audible app, and performing a soft reset.

  • Yafter repair with SUS. phone connected flash mode.No need to press volume down key?????

    today my LWW suddenly trun off.when i press power button it show light green led 3 times but did't open.
    I am try Update Service 3 time for  repair my LWW .it's show successful.but that problem still present.what can i do plz help me?
    One think i forgot  always it was connected flash mode!!!
    Sorry for my bad english

    It's probably stuck in flashmode.
    Put your mobile on charging for few hours and see if that helps.
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