Lumia 720 without Cortana?

I installed Lumia Cyan in my Lumia 720 this August, but I still can't put my icons in folders and I don't have Cortana in my mobile. Why?

Actually Lumia Denim has nothing to do with either Cortana being supported outside US region or Folders. These are part of the (main) first iupdate for Windows Phone 8.1 expected to see an official release next quarter and available now through the Windows Phone Developer Preview program.
In the next update support for Cortana will extend to UK and China with (limited) alpha support for some other regions including India. More informwation is readily available elsewhere but we can't discuss this, or provided links, here due to the policies implemented on Nokia Support Discussions.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Similar Messages

  • UK Lumia 920 without Cortana

    Hi I've had this phone for several months now and when I purchased it I was told it would get Cortana once I updated. However once I updated my phone to Cyan Windows Phone 8.1 I never got Cortana, yet I keep seeing this phone with it on adverts here in the UK.
    I've tried to update my phone on a regular basis but I have not encountered any for awhile, I tried a few "workarounds" such as the region one where you alter it to US but this does not work either (which makes sence unless you use a proxy/vpn).
    Also if my carrier has something to do with this I don't mind changing, I'm currently on 02 which seems to have a rather strong signal strength for my area if I'm not near a WiFi network.

    tibs27 wrote:
    Hi I've had this phone for several months now and when I purchased it I was told it would get Cortana once I updated. However once I updated my phone to Cyan Windows Phone 8.1 I never got Cortana, yet I keep seeing this phone with it on adverts here in the UK.
    I've tried to update my phone on a regular basis but I have not encountered any for awhile, I tried a few "workarounds" such as the region one where you alter it to US but this does not work either (which makes sence unless you use a proxy/vpn).
    Also if my carrier has something to do with this I don't mind changing, I'm currently on 02 which seems to have a rather strong signal strength for my area if I'm not near a WiFi network.
    Keep you region. speech and language settings where you had them to start with. Changing carriers won't help.
    The update you need has not been released yet It will be the Denim update.
    Here is the status of updates in Europe
    https://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/availability-in-euro...

  • My NOKIA LUMIA 720 -Screen freeze & Automatic fast...

    My NOKIA LUMIA 720 -Screen freeze..Automatic fast screen touch working without my input
    Since yesterday, i am facing this issue. Its 1 month old mobile.
    Today i scared alot with my phone working, because my lumia 720 home screen is automatically working with out any of my input. i had seen 3 to 4 times, it struck off all once and it stands on Calculator screen or messge inbox scrren.
    Some times, it automatically asking for deletion of contacts & it is asking for link of contacts to one another & it is automatically going for a new message and asking for some file attachment addition.then i feared alot and i switch off the phone immidiately.
    What if, any of my images or personnel files went to a wrong person.
    Please suggest any of you, what to do  now.

    M too having this problem.. tried soft/hard reset but no use.. updated every system and app still no use.. I dont even droped my phone that could be the cause of this f*****g problem. Now the down touch not working. but after 5 to 6 hrs of rest it started to work insanely like you said. I cant even use my phone and sometimes the call been ended coz of this stupid problem -_-"

  • Transfer media to my lumia 720

    Hi. I have been trying to transfer videos and music from my laptop to my Nokia Lumia 720. Some end up playing while most don't, the ones that play end up multiplying themselves. And if I delete the duplicated they don't play. This happens to both music and videos. Please what do I do? Is the problem from my phone?

    Not sure how you transferred the files to your phone but try this.
    First delete all the music and videos from your phone. WP8 supports MTP mode so just connect your phone to your pc using a usb cable. Your phone should now appear to be a memory stick using file exploer on your pc. All you have to do now is drag and drop your media files across. This is how I've tranferred all my media files without any issues. 

  • Lumia 720: Mix Radio revised the Nokia Music 1 yea...

    I have a Lumia 720 which lost its Nokia Music free subscription of 1 year in 6 months.
    IMEI No: XXXXXXXXXXXXXXX
    Contact No: XXXXXXXXXX
    I would like to know the reason behind revising and free music download subscription to 6 months without any notice. When the phone was bought, free subscription was given for an year.
    Moderator's Note: Personal information provided were edited out. Please do not publish any unique serial number/contact information in a public forum.

    Dear Nokia, please confirm "Lumia 720: Mix Radio revised the Nokia Music 1 year free subscription to 6 month" is this quoted is true? Please Revert. My phone is just 6monts old. Now I am getting pop up "Activation Problem : .....see attachemnt" Its very disappointing and shocking that one of the encouraging features in Lumia720 (Nokia Mix Radio) suddenly stops working instead of providing service for 1 Year. Initially this sudden seizure spoiled our mental peace, forcing us to try re-installation and discussions until I read some comment in Support page. We never expect such from Nokia/Windows, at least we would have given an intimation!! A reply most appreciated. Best Regards, D_Navada

  • Lumia 720 YouTube live streaming problem

    I've problem in playing live YouTube videos in Lumia 720 even im using a wifi connection..... Error : sorry, video cannot be played on your device

    I am having the same problem with all three windows phone 8 devices. Videos on youtube play fine on 3G/H/H+ network status. But fails to play while connected through wifi. I have set the preference in internet explorer browser for mobile version of webpages. 
    On cellular network when I type youtube in bing and searched, it automatically sends me to the mobile version of youtube. I searched for videos in youtube srarch window and the results also open in mobile page format. so playing a video from there is not a problem.
    Over wifi connection I searched the same on bing and as usually landed on mobile version of youtube page. Upto this everything is fine. But when i browse for videos on youtube page surprisingly it redirects me to desktop webpage format and never redirects to mobile page and in desktop version of youtube, most of the videos (almost all videos) will not play without Adobe flashplayer.
    The same problem is occurring for all of my three windows mobile 8 devices.
    I think this is a "nasty trick designed by youtube" to receive (steal?) information what kind of networks as well as devices people are using and behave that way, irrespective of the fact that I am using a mobile phone, they will treat me as viewing videos in a desktop computer.
    Nokia and Microsoft must look into the matter seriously and should provide us a solution.
    Attachments:
    youtube problem.jpg ‏42 KB

  • Lumia 720 completely dead

    So, my quite new, undamaged Lumia 720 has gone completely dead.
    I took some photos and soon after that shut it off for the night to conserve battery (which was at 47% at this point). The las photo doesn't show up at skydrive, so I shut the phone off when it was still syncing. Next morning I tried to start it up again, no response. Tried soft and hard reset combinations, nothing. Put it on charger for 6 hours, nothing. Tried soft and hard reset again without sim & sd, nothing.
    There have been no reactions whatsoever, even when I tried to charge the phone up. No vibrations, no sounds, nothing on the screen.
    Up until now it has worked quite well, apart from a few crashes that needed soft reset.
    So, can I do anything to fix it, or do I have to take it back? I'm not really interested in using my old samsung again for weeks...
    Solved!
    Go to Solution.

    I got my new 720 in June 2013.  Absolutely love it but then in early November it died.  Had to send it off to NSW (No Nokia repair in Perth, WA).  Allphones were good at organising the repair logistics  
    Phone was fixed and sent back after 2 weeks.  Issue was something to do with camera flex.  Then it broke again early December, unable to turn on, I tried soft and hard resets still no go.  Now it s off again for 2nd warranty repair.
    I asked for replacement as I need to travel overseas for Xmas, but not joy.  So my phone will be repaired again and will be there wating for me when I return from holidays.  Very painful, experience.  
    Mazza

  • Replacement of 3 days old Nokia Lumia 720 manufact...

    Nokia dealer sold me damaged mobile. I submitted my new device on 28th august for replacement to nokia care center but after 14 days they call me saying that my mobile is repaired. But i specifically said in complaint that i don't wan't my new device to be repaired, i need is replacement. I purchased it on 20th august & since 2nd day it started hanging that too continously & was unable to use it. On 23 i Visited nokia care center for replacement but they sais that it is just software problem. But they didn't got updated software so, they told me visit another nokia care center because we have two nokia care center in our city. but the working hours were about to finish. I visited them on monday i.e. on 25th august & they did software update. On the same day i found that problem was still there so i visited them back on next day but they didn't logged my complaint & kept my mobile without providing any job. They said to me that they want's to use my mobile so that they can see problem on their own. On next 27th they provide me new job sheet no. & took my mobile. & on 28 i logged another complaint on live chat for replacement & told them the whole story. & after that what happened i told you above. Please help me i this regards as soon as possible because i am using borrowed mobile which i have to give back soon or else i don't have any mobile to contact with. please help me...

    Im sorry I dont know how to start a topic, hope you all dont mind but really need advice.
    My boyfriend bought me a Nokia Lumia 720 for my birthday 6th of Sept this year. I had it only a week and when I dropped it and I smashed the screen. Instead of sending it nokia, I completely did the wrong thing and brought it to the local repair shop as I thought it would be done there and then and so the story begins.
    The technician had a look at it and quoted 50 to 60 euro for a new screen as the LCD was still working, I said fine so he ordered the part in and let me use my phone till it came. Week or two later brought it up and he said it would be fixed within the hour. I came back only to be told he had trouble getting it apart and it would not be ready till the next day.
    My boyfriend went up to get it the next day and he was told there was another problem, the screen and LCD were fused together so the technician said the part he got was no good that I need the two of them together and would be bout 90 euro. As the phone was in a million pieces I kinda didn't have a choice so told him that was fine and go ahead to order it.
    Another week or two went and I got a phone call to say he could not get the part he wanted so he had to order the hole front of the phone and it would be now 150 for parts and labour. I gave the extra money as I was really fed up and just wanted my phone back that I barely used. I waited and waited and the part finally arrived around the 24 of Oct, I know because I was fuming it wouldn't be ready as I was going to England on the 27th Oct.
    My boyfriend was in touch with them while i was away and it was suppose to be collected on the Saturday the 1st of November.I was really excited as I was coming home that night to my fixed phone but again it didn't happen.
    The technician told my boyfriend (after staying an hour or so and been back and forth to the shop) that it was still calibrating and wouldn't be ready till Monday. Monday came and as I was working my boyfriend collected it, I finally had my phone but alas it was too good to be true. The camera was not working and when I got my boyfriend too ring me (when he was beside me) I could not hear a thing. On the Tuesday morning he brought it back and told him the issues, the technician was full of apologies and said he would have another look, he updated or restored the phone and told him to bring it home and when it finished what it was doing everything would be okay.
    After the clogs on the screen went off I tried to switch it back on like the technition said but it never did, I even tried charging it but it was like it was dead nothing happened. I went straight back to the shop put it on the counter and told him to fix my phone that what ever he did its not working at all now. Again he was full of apologies and said he would take it home and see what he can do. My boyfriend rang a couple of days later and the technician said he is going to order a camera piece for it, I said I was not paying for it as the camera was working when we brought it up, he said he would "take the hit for it" and it will be 10 to 24 days delivery.
    I rang and talked to the manager saying I wasnt happy, he was also full of appoligies and said he would have a look at it for me also. Never heard anything more from him like I was supposed to.
    I got a phone call yesterday 2nd of January and the technician said the camera part was put in but it is still not working, he said there is nothing really more he can do. Im so upset because it was just a cracked screen everything else was working. 
    Long story short nearly 3 months  and 150 euros later my phone is worse off than I left it in.
    I need a little advise in what to do if he tries handing me back a broken phone. I am going to go to citizens information for legal advise but I also need some technical advise on this issue. Could it have been a faulty phone? Is everything that he has said about the parts true? Could he have broken the speaker and camera when he was trying to get the phone apart etc.
    Sorry for the length of this, and if you could get back to me with some advise I would really appreciate it, thanks

  • Nokia Lumia 720 random automatic reboots

    This is really annoying and I think there is something really wrong with Lumia 720 after AMBER UPDATE.
    It reboots randomly and automatically without any warning after amber update. Before amber update everything seemed fine and this never occured. 
    Generally updates are released to improve the phone, here the opposite is happening.
    Its not just for me but for three of my peers who owns Lumia 720, the same thing is happening,
    You cannot blame an installed app (which will be Nokia or Microsoft's first and favorite answer) for this as we tested it for two three days after ressetting, didn't install any app and this occured.
    Also the Phone takes one to two seconds to respond when I scroll on my start screen and generally opens the first app that my finger touched instead of scrolling down, this never occured before AMBER, again not just on my Lumia 720.
    Please Advice.
    -Govind

    Now that you've tried all that you could, including Reset, all I'd say is maybe the OTA update went wrong or there's really an issue with the update provided.
    You should head over at Nokia Care and get your phone software fully flashed. If the problem still remains, its up o Nokia's Development team to find a solution about that and will only be fixed via a future update.

  • Lumia 720 Issues

    Dear Nokia and Microsoft,
    I have no idea why I always go for Nokia ever since I purchased a Nokia 2300 back when it was okay to have phones weighing 5 kgs. Since then I have shifted from 2300 to 2100 to N73 to 6303 classic to finally Lumia 720. Everyone was against me buying a Windows phone but I have always loved the interface and the amazing touch which is far better than any other phone. But, it's been only about 10 days and my Lumia 720 is already troubling me. The phone hangs a lot, which is okay with me as I am a user of Windows on my desktop too, but then it gets stuck in the middle of some tasks and its pretty irritating. It exits from applications on its own without showing any error message. The screen magnifies on its own and refuses to go back to normal even if i tap with double fingers (as in the case of ease of access menu) until I restart it, now I cant keep restarting the phone again and again for such petty things. The worst of all is the call hold button... I can put a call on hold but I cant unhold it, no matter how many times I touch the key, try locking unlocking but it doesnt work and I have to end the call everytime I put a call on hold. Now most of it sounds like the OS issue but also I have a problem with soft reset, the phone just doesn't go off even if I keep pressing the volume down and power button for 15 seconds or 50 seconds, it wont just restart until I leave the button and press the power button again. Now maybe that is how its supposed to work, but everyone else is saying that it's not how it usually works.
    Please tell me what is the best option. I called up Nokia care and they tell me to "wait" for a software update. That is very convenient, right!
    Regards,
    Irfan Haider
    New Delhi, India

    CB
    Windows phone issues should be asked here
    Wanikiya and Dyami--Team Zigzag

  • Lumia 720 Jumping and Vibration issue.

    Hi, my Lumia 720, bought 10 days back is automatically vibrating and jumping between windows, to bing and home screen, and stopping at app switcher screen or home screen, and touch stops working(display and 3 keys).  It works only after I press power on/off. Initially its occurance was less frequent but now its more often.   Did reset, contacted nokia care and they reinstalled the OS.  Yet, its happening.  Please advise on this.

    My Lumia 720 which I bought recently suffers from a strange behaviour. It starts vibrating suddenly, wildly and on its own without any provocation and after jumping several screens in quick succession, stops at Bing. This activity lasts anywhere from 10 seconds to half a minute. During this time, everything that I have been doing, attending a call, writing email or whatever, stops and after this forced interruption,  I am forced to go to Bing. I have tried various steps like setting Display+touch settings to normal ( from high) and stopped Bing from operating on its own, but the problem continues. Is it a hardware or oftware issue? I have also seen that there are several users experiencing this problem and reporting this issue for quite sometime. In any case, Nokia should be aware of this and issuing the approrpiate patch to correct this situation. I wonder, Is anybody at Nokia listening?

  • Lumia 720: Been installing update for the past two...

    Hi
    My Lumia 720 yesterday warned me that there isn't enough storage in the device, and I needed to free up or create some space. Even suggested I allow some item to be saved to the memory card by default. I chose to postpone the task , thnking I could sort the space issue out at a later time.
    Shortly after that the phone reported that updates were ready to be installed, which I chose to do immediately (without first ensuring there was enough space in the device for updates).
    My question now is, is it normal the phone has been unusable and seemingly updating (black screen alternates with rotating wheels display) since yesterday morning (18 hours now)? or should I be worried that there may be some sort of freeze or software/hardware failure? Please help.
    Attachments:
    Snapshot_20131025.JPG ‏38 KB

    18hrs would not be uheard of in extreme cases. Leave it for another while and see if it resolves itself. When you can no longer wait, I suggest you leave the the battery goes flat and the phone shuts itself down. Then plug in the charger and cross all finger and toes. Many users have reported the phone starting again. 

  • Odd software behaviour Lumia 720

    I'm the proud owner of a Lumia 720 since July. I'm facing some odd software behaviour recently though. Without notice or any pattern, the current app changes to another one, sometimes four or five times while my phone vibrates like mad. It happens two, or three times a week, and there's no significant pattern but this weird "phone on speed" behaviour always ends in the Bing app. I thought rebooting was the answer but it doesn't. Does someone has any clue?

    Ugura,
    Thanks for your reply. I adjusted the touch sensitivity but that did not do the trick. Last night, I was already sleeping, suddenly my Lumina 720 played a song that I played before many weeks ago. That was quite odd too. With my phone connected to the charger, me asleep and there was that terrible noise from an old U2-song... And I could not stop it, nor could I lower the volume so I had to turn on my computer to find the keys to a soft reset and it was in the middle of the night.
    So I waited till this morning to reset my phone to it's factory-settings. Much to my annoyance- without any external app loaded, the phone went on nuts again. This time, while vibrating taking numerous screen shots... It's like my phone is haunted. A little poltergeist in it. I need some high-tec exorcism I'm afraid.
    Hope someone can help me further!

  • No sound from my nokia lumia 720

    Hi there, only had my lumia 720 for a week and all of a sudden no sound, no key tone, no ring tone, no alarm. I have tried various things, reset etc. But no luck. My husband has the same phone, and has also experienced sound problems. Im sure nokia must be aware of this and it seems many people have the same problem. Is there anything i can do, without sending back to provider or visiting a care centre?

    I have the same problem..  No ringtone, no keypad tones, can't play songs, no alarm... Regretting after buying this phone. I got this phone a month back. Only the next day after buying this phone, there was some problem with volume keys. I had sent this to nokia service centre, they repaired it and then it worked for some days.. Again in a week's time, I noticed that I couldn't listen to songs, there was no ringtone and no alarm also I have tried all the options (recording a video as well ) but no luck. The only option left is a soft reset, which will erase all my data and downloaded apps. This is very annoying, I don't want to do this again. I have already done this once It was very painful to download apps and copy the data back. If you are aware of any other solution.. please please please help I was never a nokia fan.. but don't know why this time I thought of relying on this phone brand. I know the phones this company provides are very sturdy. But they are not so good in manufacturing smartphones. "Nokia+Windows" was something that made me buy this product. :-| Now i know, Nokia is good in only basic phones Need help...

  • Unable to download language pack - Nokia Lumia 720

    Lumia 720, I have tried many times to download indian English lenguage pack but it always shows an error msg , I also tried to formet and then install but dame msg again plz help me,..
    Moderator's Note: A better subject was provided.

    Go to settings-->keyboard-->add keyboards and select any .. Once this download completes check if the speech language download can be done without the error ..
    Moderator's Note: The subject was amended.

Maybe you are looking for