Lumia 800 answering calls by itself

Hi,
with growing trend my 800 is picking calls by itself. E.g. I'm in a meeting, phone is on a desk, normal profile (ringtone). Suddenly I see the blank screen lighting up and call coming, the phone does play ringtone and the call is automaticly answered -> I can see "end call" button, if I try to speak to the phone the other person hears my voice "beyond grave", but I hear nothing.
Pretty annoying!! What's happening and how to fix this?
Thanks.

Infact no, it is not connected to any device during auto answering. hmm.. could it connect automaticly to my laptop and use that as a audio device and thus opens the line...
I will remove bluetooth pairing to my laptop and restore factory settings.

Similar Messages

Lumia 800 Incoming Call Timing

When I recieve calls the phone will only make around 4 rings before going off, I'd like it to be longer so I have more time to answer the call..............it is a phone after all. Anyway does anyone know if this can be done, I've looked but cant see anything for it?

Yes its a strong possibility
Read here
To extend the ringing time on your Nokia phone, go to the call divert settings menu. Depending on your phone, select:
Menu > Settings > Call (or Calling) > Call divert.
Menu > Tools > Settings > Phone > Call divert.
Menu > Settings > Phone Settings > Phone > Call divert.
In Call divert settings select Voice calls > If not answered > Activate > To voice mailbox and select the preferred delay time. The maximum delay time is 30 seconds.
Note that the ringing time is determined by the operator settings and the call divert delay may not always be freely adjusted by the subscriber. Contact your operator for more details.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia lumia 800 end call problems

I had a problem ending calls which looks like a common problem. I had a screen protector which was not a genuine Nokia item. I removed this screen protector and problem solved it now works hooray.
Solved!
Go to Solution.

Hi
Glad to hear you solved your issue, the screen protector will interfere with the proximity sensor so it is not recommend to use one.
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia lumia 800 missed calls

Hi, does anyone know how I can get my phone to tell me I have missed calls when its been switched off or when I am on a call?

If the 'Call Waiting' facility is Active ( check if you have the options under Call Settings...) you will get the notification of someone calling you when you are on another call. As for the Notification when the Phone is switched OFF..you need to ask your Operator whether they can provide the details when you switch the phone ON . Normally it is a value added service charged separately by the Operator. You receive an SMS with the details of missed calls when activated ...

Lumia 800 Turning itself off!

Dear NOKIA, up until now I have just put up with this phone simply because it has lots of style and and I really like the look of it, obviously as you're probably aware this phone has had lots of complaints most of which are very valid points (BATTERY LIFE, LACK OF BLUETOOTH, LACK OF NOTIFICATIONS, NOT BEING ABLE TO CUSTOMIZE AN SMS TONE, NO MASS STORAGE) Over the last 3 months I have chose to put up with this but today I can no longer 'just put up with it'.......
Last night I set my three alarms on my Lumia to ensure I woke up for work on time, I woke up an hour late for work with no sign of an alarm!(5am) This probably had a lot to do with the fact the phone had turned itself off! I turned it back on, and left for work. by the time i arrived at work (5.30am) the phone had once again turned itself off! By 8am I noticed again phone was off, surprisingly at 10am I needed to use the phone and it was ON and ready to use! However by 12midday it had turned itself off again! In all the phone has turned itself off 6 times today! obviously the phone had been charged to full capacity over night so has had pretty much a full charge most of the morning? So can someone explain what is going on with it, and what is my next step, I can put up with most things (cosmetic) but how on earth do you expect customers to want to use a phone that is more unreliable than british rail in the 80's? IF there is such a thing in the nokia world as 'customer care' would they PLEASE reply to this post???
Luke, an extremely frustrated, leaning toward disgruntled Nokia Lumia 800 user

I'm having the same problem with my Lumia 800 restarting. The first device did this so regularly I had to have it swapped out for a new (well, refurbished) device. I know four other people with this device, two of whom report no problem but one of whom has had the same issue and also had to have her device swapped out. Even with the replacement, I'm noticing that the phone is restarting 2-3 times a day and there is no pattern to this behaviour. Often happens when the phone is dormant but also ocassionally when in use. Very frustrating but not sure if entirely linked to this phone as I had to change our my LG Optimus for the same reason - it started restarting after an earlier update (no longer available to me to roll back to). So, is it Windows or the phone? Either way, Nokia, really like a response to this as it's not great and having encouraged my other friend to select WP7 over iPhone, it's starting to look like bad advice. We all love the OS and the style of the phone etc is awesome. Battery life is poor but perhaps a future update will fix this but the restarting is an annoyance that can't be ignored and I'll be sending this phone back for a replacement too if the problem persists.

RE CAN'T END CALL IN LUMIA 800

i can't end call in lumia 800 and battery is also not getting full charged ..........pls help

@himanshuonly4u
Whilst the latter issue is addressed in soon to be released 1600.2483.8107.11501 the former has only so far produced the response "reset" your device or renew SIM which seems rather fallacious, as Lumia 800 one of the first devices bar iPhone to utilise microSIM and neither of which seem to address this issue if your device is so affected.
Happy to have helped forum with a Support Ratio = 42.5

Lumia 800 locks up on making call

Just today my Lumia 800 has started locking up making a call.
The instant I press the number, the screen goes black. The call goes through and I can talk but I have to long-press the power and reboot. The call is then not in the call history either.
Anyone else experienced this?
Only thing that has changed since it worked was updates to marketplace apps. Could one of those be the problem?
1991...........................................................................................................................................................2013
1610 • 5110 • 3210 • 8210 • 8310 • 7210 • 6230 • 6630 • N80 • N70 • N73 • N958GB • N900 • Lumia 800 • Lumia 820

Hi Jimmy
I have never managed to get a soft reset to work. I never get three buzzes (which I believe you are supposed to get).
It just stays blank til I release the buttons.
Anyhow, that hasn't cured it.
1991...........................................................................................................................................................2013
1610 • 5110 • 3210 • 8210 • 8310 • 7210 • 6230 • 6630 • N80 • N70 • N73 • N958GB • N900 • Lumia 800 • Lumia 820

Cannot End Call Nokia Lumia 800

Hi Everyone,
I cannot end phone calls with my Lumia 800, Please can someone help? I hate having to turn my phone off to end the call.
Thanks
S.Griffiths

to end the call ,you probly :
1)dropped the phone very hard on the ground check if the glass is a little higher than usual. Sometimes after dropping the phone to the hard ground, the glass can be lifted a little bit and that impact the proximity sensor function. In many cases, it can be fixed by pushing that part of the glass back. Just give a push by your thumb and see if that happens still.. This helped me a lot and its working
2)The upper right corner of the glass may be too dirty, please clean it and see if the issue is still there.

Lumia 800 switches itself on when charging

If I switch off my Lumia 800 and then connect the charger, the phone switches itself on.
While on charge if I switch off the phone it again switches itself back on.
Is this correct behaviour?
Solved!
Go to Solution.

A question for you then, Psychomania. How do you go about the fact your phone is always on at night? This is the first Nokia I've ever had to leave on for the alarm to go off and, the reason I'm writing this at 4.30am is that an email has just woken me up!
There is only one volume control, no profiles to time for overnight use so what's the solution? Is it flight mode?
I've had the Lumia for just over a week now, am loving it but certain quirks still need to be understood.
Cheers.
1991...........................................................................................................................................................2013
1610 • 5110 • 3210 • 8210 • 8310 • 7210 • 6230 • 6630 • N80 • N70 • N73 • N958GB • N900 • Lumia 800 • Lumia 820

Lumia 800 constant blank screen during calls

hi guys,
I have a nokia lumia 800,
when im on a call the screen stays blank so i cant access any of the in call options? i dont have a screen protector on the phone, i have run the diagnostics app and the the proximity sensor is responding fine!!! so it leads me to think its a software issue? is this a common problem or am i doing something wrong?
hope you can help.
daniel

The screen gets turned off during a phone call when the proximity sensor is covered. This is done to avoid accidental touch screen actions when you are in a call.
If the screen gets turned off immediately when dialing a number or receiving a call, check that your phone does not have any object which may cause detection. There are various non-Nokia original screen protectors sold in the market which cover the proximity sensor causing blank screen issues during calls.
You can take the following steps to check the issue. If the screen keeps turned off, the protector may not be of the right size and will block the sensor on the upper part of the front side. Then either remove the protector or cut off the plastic from the blocking area.
Make or receive a call with the phone.
Once the phone is in a call place your hand 1cm above the screen and display will turn off.
Remove your hand and display shall turn back on.
Repeat the test steps 1,2,3 for 3 times to verify the proximity sensor function.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

I need an ANSWER from Nokia !!! (Lumia 800)

The situation is that I upgrade the firmware for lumia 800, in progress, the power outage,used all kinds of ways that lumia 800 also will not boot. Send to Nokia care is sure thatthe motherboard is damaged, replace with new ones 210USD (~ 4.300.000VND). I thinkthe firmware upgrade, how that damage the motherboard with a high end phone ofNOKIA, Lumia 800? I have used many phones of Nokia, and I realized that the device is very durable, I trust and love of Lumia with my 800, so I decided to buy it from overseasso I'm not allowable effects of NOKIA warranty.

You can just look up Adobe or AdobeFlashPlayer. Just make sure it's from official Adobe site. I'm pretty new at personal computing, too. So much to learn! Don't get too frustrated!

Annoying elementary problems with Lumia 800

Hello all from noKIA and microSoft...
Latest OS version upgraded 7.10.8773.98 but still elementary baby problems...
1. First incoming phone call ring tone seconds are at full volume 30/30 despite Your setting... **bleep**??? Why these first seconds should be at full volume? Can somebody from noKIA and microSoft explain that?
2 Impossible to swish off phone ring tone AND vibrating thing. It vibrates in any version. **bleep**??? Why it is impossible to switch off EVERYTING sound and vibrato?
3. Where has gone so old but good thing of ring volume presets as older phones had Outside, Silence, Meeting etc? It was not so bad thing at all. Why it is thrown out?
4. On the phone with English settings there is Office in Russian... **bleep**??? How can I use all helps, descriptions etc of this soft if I do not understand that language?
5. No possibility to download smaller world language keyboard layouts. Why it is so impossible if big brother Windows has it? Ok I understand that it is a "really huge problem" to have menus in world smaller languages (just copy the translations from older models - how hard it can be???)
6. And why all updates are so difficult, so user involving? Can somebody learn user friendliness in any angle from Apple?
Seams that You do not learn on your mistakes and going deeper in them from phone to phone!
P.S. And after latest update - seamed to not working promissed flip over for silencing the incoming lall ring tone...
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...
Solved!
Go to Solution.

About ringtones - it was very useful profile option in "old and dead" Symbian. Please put Yourself in average life - You are in office - want to have very silent ringtones, not disturbing Your collegues, then You go out - again - not a few cilks, but holding the volume **bleep**...
Then You go into theater - want to swich off sound and vibro - again - not so easy few clicks... You have to go to phone settings find sound controls etc... and do this stuff... Very convinient... Why newer phone has worse solutions???
I'm from Latvia, so it is quite strange, that phone itself has only few menu languages in 21st century - except of course Latvian. How hard it can be to emit a phone already with regional language???
But about settings - regional settings are available in Latvia - few things are shown in Latvian, but no keyboard layout in this language - i've checked.... Seams strange. The windows for PC itself already for years is in Latvia and has Latvia keyboard layouts etc.. Why for the Phone OS it is so impossible?
And what for in Latvia Office is in Russian? For Russian office there is huge another country called - Russia... Why it is in Russian - the explanation is still not enough understandable... Russians even have another letters - totally different from Latin. Why we need in our country Russian office??? Think about that somefinnish guy in Finland buys phone and also have on phone Russian office... Efvery finn is just happy and says - this is what he is looking for - Russian office on phone that is sold in Finland for Finns... At leat phone could ack - what Office user wants - and change it while one of annoying long updates is proceeded...
About phone firmware... Do You think it is a normal thing that phone starts to work as it should only after long, annoying and at least three updates? For My country - Latvia - this firmware update is still not available... I've checked on Nokia page... there are 30 countries in Europe and Latvia is not listed...
The third question - I tried to copy phone book from old phone using contacts transfer - but I had to face a problem - BT does not work for that purposes despite that only this option is offered... Is it normal? Only possibility os offered through not supported data conection... Cool!
Isn't it a special thing to introduce in market not finished "beta" phones? So unfinished, not enough tested etc?
And you have to admit - Lumia 800 is not a cheep phone. Why people for that money do not have phone usable right from the box, but it means long updating, configuratinga and problems for big money???
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...

Lumia 800 feature suggestions

Here is my take of what Nokia Lumia 800 is missing.
My previous BlackBerry Curvey was able to switch itself off at a pre-set time in the evening, to wake up again in the morning. This partly contributed to its 3-4 -day battery life. Nokia (Windows) should provide the same.
The phone needs a file manager. I cannot find my recorded notes (third-party application).
My wife's android is able to show weather in its start-up screen. This is handy.
There should be a way to make the tiles smaller.
With the .12070 firmware update, battery life appears better but still isn't satisfactory. The battery needs to last, comfortably, a full day of normal use without recharging.
There should be a single-button functionality to answer phone calls. Now I need to slide up, then press a button. Cumbersome.
There should be a similar single-button functionality to silence the phone if I do not wish to answer.
None of this is rocket science, so the question is -- why do I have to tell this to you?
Not to be mistaken -- I like my phone. But, guys, I need to see a greater effort from you.

Comments like My Blackberry does this and my android does this are irrelevant. If you want these features then buy one of those phones. Don't demand the features to be changed.
What would be the point if every phone was exactly the same. It is an open market and there are plenty of choices for the consumer. Each phone offers a unique experience.
Microsoft have went for a minimalistic approach to their design and personally I like it this way. It may not be everyones cup of tea but you weren't forced to buy it.

Lumia 800: Odd problem

Forgive me if this is a repeated problem, but I cant seem to find a solution to this anywhere.
My Lumia 800 will boot up fine, I can enter the sim pin number and the phone unlock code to get to the home screen. But then it freezes. unable to scroll in any direction. Initially, was able to slide the screen to the Apps list, where i could scroll freely through everything, left right up down, even in App sub menus etc, but now even this ability has stopped.
The phone now boots up to the home screen and just freezes, though the tiles are still animated. The back, windows and bing buttons don't work either.
If I boot without a sim, I can click on the 'close' button of the SIM not present dialogue box, but the home screen is still frozen.
Totally flummoxed on this one. I'm sure I've tried a soft reset at some point to see if that cures it. Now considering a hard reset and then a restore from my computer and a re-sync.
Will this cure the problem, or is it a warranty repair job?

Yeah. It happened about a month ago, but cleared itself after being left off overnight.
Tried without sim, can select close on the 'no sim emergency calls' dialogue box, but it still freezes on the home screen.
Oh, now I've just got a display of greeny coloured static on my screen. It's just going through cycles of greeny static, then black, then static. Alomost as if it's powering up and then not.
I think I've read about this on here somewhere, but if you have any info, it'd be a great help. Care centre trip is needed!
Still, managed to get my X6 running, so all is not lost.

Nokia Lumia 800, Depleted battery Won't start up.

Hi, After being away for home for 5 days with no charger for my Nokia lumia 800, I foolishly allowed it to run out of battery, Unaware of the problems this can cause due faulty hardware, thanks to Nokia I returned home and plugged the phone into charge. I have allowed my Phone to run out of battery many times before in the past as you wouldn't expect any problem to come of it. After many hours of the phone being on charge I went to turn it on, it vibrated and came up with the phone providers image then no further, it stayed on this image for hours until I held down the power button and it would turn itself off. Not being to worried at this point I went online to the many chatrooms, helpline, youtube videos you name it to source a solution. Having tried absolutely everything, about 10 times nothing has worked to multiple button combinations, heating the phone up, plugging into PC with zune - everything. Now slightly worried as I really do want this phone to work and not have to buy a new one at a great cost. This is not a problem I have cause, it's a problem with Nokia, and the manufacturing of the phone, So if no one on here will be able to aid me in fixing the phone, once I return to the UK I shall take it into a Nokia store to get it looked at, which i won't be happy to do as many of the Nokia outlets are in unconventional locations such as Glasgow.
Thank in advance for any Help which is much appreciated,
Lambtj
Solved!
Go to Solution.

You are posting to a user to user support forum here and not contact ing Nokia Care. If the 800 will not start anymore and you have done all you say you have done it's likely the battery needs to be replaced.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 800 answering calls by itself

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