Lumia 800 camera

Finally got the latest updates for my Lumia 800 (UK - Orange) and noticed that the camera - always a bit disappointing - now seems to be producing much better images. Or it might be that the screen has been improved, as previously taken images now look better than I remembered.
Anyone else noticed this?

The previously taken pictures should be affected since the screen is unchanged. The camera firmware has been tweaked though. So you should get better images with each new firmware (up to a point). Also make sure you get the Camera Extras app from the Nokia Collections section of the Marketplace to get more camera features.
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Similar Messages

Nokia Lumia 800 camera doesn't work..

Hi everyone.. I have problem.. I buyed NOKIA lumia 800, but camera doesn't work.. When I turn on camera i have black screen, and when i press camera button, she just turn off.. Please help.. i tried hard reset, diagnostic tool, but she doesn't work.

Since the hard reset does not help and you have just only bought the phone, I suggest returning it to the seller for a replacement or refund.

Nokia Lumia 800 - Camera non flash = very pink - ....

As subject.
Nokia, please address this issue, could be a white balance issues, but I am semi-colour blind to red and even I can see this ruins the pictures.
Please, I am losing patience with this phone, I could almost deal with the battery issues, but with this as well, it just takes the Michael.

Highly noisy images. (Please use some better noise reduction algorithm)
Are you taking images in low lighting conditions? If yes, it is normal due to the sensor size. In any event, try utilizing flash or reduce the ISO settings. I've never experienced noisy pictures in outdoors.
Overexposed/Burned-out Images. (Tried reducing exposure and contrast, but still getting burned out images!)
I guess this is partly due to the fact that you are focusing on the wrong areas, try manual focusing by tapping on the screen. Play around with "metering mode" might help.
Very Blurry images (Getting blurry images even after staying still as much as possible. Feels like there's no image stabilizer inside. Most other camera phones can take good stills even while moving in a car)
By "blur", do you mean like "motion blur" or "out of focus" blur? Motion blur WILL occur if the shutter speed is low and that is definitely so if lighting conditions are low. Try wiping your lens once in a while, sometimes smudges from your fingerprints might caused them.
Macro not focusing correctly. Cannot get to focus close up objects. This is very annoying! The focus quickly turns back to normal mode when the shutter is released.
I agree this, the macro focusing mode is indeed a bit "off" and without the proper indication to show that it's on focus (eg. my n78 has the box turned to green to indicate focus) it's a bit hassle. However, once you get used to it, you'll be fine. You just have to find the sweet spot ie the minimum distance in which the lens must be from the object for macro to be shot.The Lumia 800 8MP camera does not have a 0 minimum distance.
Hope the above helps.

Lumia 800 Camera wont open

Hi the camera function in my brand new Lumia 800 wont open. This is both from trying to use the on screen button and side of phone button. I have tried changing the camera settings but this has not helped? Any suggestions please? Thanks

@jtsticks
As a pre-cursor to returning your device can only suggest that you perform the hardware reset press the Power key and hold it for 10 seconds, when screen turns black press the Power key to turn on the phone; After that the software / operating system (OS) reset returns the phone to its out-of-the-box state by Tap Settings > About > reset your phone - default Nokia lock code of 12345 unless altered by user (Note: that this procedure erases all consumer data!)
Happy to have helped forum with a Support Ratio = 42.5

Lumia 800 camera selftimer

I can not figure out where is the self timer.
I called up nokia helpline and they said go to camera settings and select self time and enter the time like in 2 minutes or 3 minutes and save the settings.
But I can not figure out where is this setting. Can anyone help me.
Thanks.

@aspergerguy: yes i also figured that it is just a rumour and nothing else. infact most expected (and desired as well ) features are just rumour.
I was seriously looking for this feature becuase their customer support lady said that it can be done from settings it seems that their support is also depended on rumours since there must be hardly anything in their supported features list.
Hell nokia

Nokia lumia 800 camera silver strip scratches

This is a scratch magnet which looks terrible when scratched and it's a finger print magnet , is there any way of getting them out ?????

I used to use brasso on the chrome backs of ipods but not sure it will work on the strip. I know it sounds a bit odd but it was a tip on the internet and it worked a treat. i've cut down a screen protector and fitted it over mine as it was mentioned before on how easy it scratches.

Lumia 800: Pink glow/aura on Camera

Hi,
Just bough the Lumia 800, 4 days ago. Been having some battery problems that I hope to see resolved with the new update I got today.
Unfortunately I've found another problem. Now with the camera.
A picture is worth more then a thousand words here are two:
photo.jpg
photocopy.jpg
Has you can see in this photos taken, the camera show a red glow or aura at the center affecting the entire image. This glow is captured in the pics two. This makes the camera unusable IMHO.
I would like to know if this is a known issue that will be addressed with another firmware fix, or is indeed an hardware problem, so I need to have the phone replaced.
This pics where taken about an hour ago at night. I remember before the update, taking photos during the day and did not notice this issue.
Any help would be appreciated.
Thanks in advance,
Nuno
Attachments:
photo.JPG ‏1399 KB
photo copy.JPG ‏1263 KB

I recently received my Lumia 900 and I have this very same problem. A distint pink region in the centre of the photo. I have tried various settings and reducing the saturation alleviates the effect somewhat. However, I have tested the front camera and it has exactly the same problem, leading me to believe that it is a software issue. Please see the attachments which show the pictures purposely taken for the most dramatic effect. The last picture is the front facing camera.
Attachments:
WP_000025.jpg ‏322 KB
WP_000032.jpg ‏391 KB
WP_000036.jpg ‏178 KB

Serious camera problems with the Lumia 800

Hello everyone, I just want to share my experience with you.
I've been using an unlocked Lumia 800 for a week now and I actually like the phone, however these camera problems are just unacceptable.
The camera has SERIOUS white balance problems, and, for me the most important, the auto-focus is just ridiculous. It works bad, but focusing on "macro" objects is just a no go, even usin the touch focus or the "macro" focus mode. Another problem is the lens flare, which reflects how bad these optics might be. You really think that the Carl Zeiss branded optics anything here? Think again. My HTC Incredible S, with its "OEM" optics, (or the Iphone 4S or the SII) just humiliates this camera. Also, is that so hard to make a green square focus confirmarion?
How can they release a flagship device, with this price range, with these problems? No wonder why Nokia is where it is standing now, "almost" in a closing-doors status. They really need better engineers and programmers because everytime they let this happen with a device, they're tossing away their valuable customers. And they really deserve it.
And as I've been reading, the Lumia 900 is having the same problems... How sad is this?
Regards,
RR
Moderator's note; removed personal remarks

No, the camera is not that bad, it is actually decent in lowlight conditions @ISO100 (it automatically raises a bit, but it avoids the 800, unlike the auto-mode), with a good balance between noise and detail. However, In my opinion, that's the whole purpose in camera phones - point and shoot. If I could only take good photos if I find the perfect combination of settings for each situation, the versatility of camera phones would be zero. And of course, if I want "perfect" photos, I'll use my DSLR, but that's not an excuse for this camera, which performs worse that my previous E72.
And understand light and ff course this camera can take amazing photos, as those in flickr, but all cameras can do that. Some do need lots of effort and tries, some not. Even my old Sony Ericsson C902, which was **bleep**, could sometimes take some nice pics.
I'm not complaining about the full set of caracteristics, but about the details that ruin the whole.
- Lack of self-time;
- Metering is also inaccurate. Lots of clipped highlights;
- White balance is a mess with flash and indoors (incandescent or fluorescent lights);
- Lateral lens flare, which is bad and I'll upload an example soon.
- I believe the whole auto-focus is a bit inaccurate, but I can only really notice it in macro captures. This really incapacitates me of taking detailed document photos, which I usually do.
Overall, I'm really enjoying the phone experience, but the camera fails to impress mainly due to the lack of effort by the Nokia Developers to tweak the camera driver properly, which is pitiful.
Here's an example of a screen capture, at 15cm (any other phones I know can sharp-focus at this distance): notice the off-focus/blurred center, the whole image soft-focus, and those stained areas. Weird!
Attachments:
WP_000160.jpg ‏303 KB
WP_000159.jpg ‏378 KB

Nokia Lumia 800, Depleted battery Won't start up.

Hi, After being away for home for 5 days with no charger for my Nokia lumia 800, I foolishly allowed it to run out of battery, Unaware of the problems this can cause due faulty hardware, thanks to Nokia I returned home and plugged the phone into charge. I have allowed my Phone to run out of battery many times before in the past as you wouldn't expect any problem to come of it. After many hours of the phone being on charge I went to turn it on, it vibrated and came up with the phone providers image then no further, it stayed on this image for hours until I held down the power button and it would turn itself off. Not being to worried at this point I went online to the many chatrooms, helpline, youtube videos you name it to source a solution. Having tried absolutely everything, about 10 times nothing has worked to multiple button combinations, heating the phone up, plugging into PC with zune - everything. Now slightly worried as I really do want this phone to work and not have to buy a new one at a great cost. This is not a problem I have cause, it's a problem with Nokia, and the manufacturing of the phone, So if no one on here will be able to aid me in fixing the phone, once I return to the UK I shall take it into a Nokia store to get it looked at, which i won't be happy to do as many of the Nokia outlets are in unconventional locations such as Glasgow.
Thank in advance for any Help which is much appreciated,
Lambtj
Solved!
Go to Solution.

You are posting to a user to user support forum here and not contact ing Nokia Care. If the 800 will not start anymore and you have done all you say you have done it's likely the battery needs to be replaced.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 - Stuck on 'Connect to PC' screen

Connected the Lumia 800 to my macbook air using the proper Windows Phone app on the mac. Phone connected no problem, backed up all my photo's and videos onto my macbook. Noticed there was an update available for the phone so I updated.
Towards the end of the update, the phone reset itself as expected and then failed to reconnect to the macbook. The phone was never physically disconnected at any point throughout this process.
The Windows Phone app asked me to connect my device and my device had the 'Connect to PC' image on the screen. Both were connected to each other. I left it sit for approximately 20 minutes and nothing changed so I restarted my macbook and again, nothing changed.
I disconnected the phone and tried a different USB port and the Windows Phone app appeared to attempt to connect for a split second but then stopped, no errors or anything.
I've tried a hard reset on the phone (wolume down, camera, power button) and again, nothing. I've let the phone battery go completely flat, again, no difference. I try plugging it into a direct power source to charge, guess what, no difference.
Right now the phone is sitting here, 'Connect to PC' image stuck on the screen, not connecting to anything. If I hold the power button for a few seconds, the phone vibrates, the screen goes black and after about 20 seconds the 'Connect to PC' screen reappears.
I have honestly tried every combination possible. At this point I don't care if I lose all my contacts and messages, I just don't want to be left with a brick.
Any help at all would be appreciated.
PS: I don't have access to a PC so I'm afraid that option is out. MacBook Air (less than 6 months old) and an ancient Ubuntu laptop but that's it.
Picture of "Connect to PC" screen attached.
Attachments:
Photo 1 (1).jpg ‏138 KB

You'll need to visit a Nokia Care Point or send the phone in to a Nokia Repair Facility. Use the 'Contact us' link on this page to get more information.
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The most systematic analysis of Lumia 800 battery ...

Hi, don’t mean to be arrogant, but I’ve read many threads, forums, posts etc. There are tons of info, someone tried a table, etc. but no one has attempted to summarise the relevant parameters. So here goes:
1.     I have a Cyan 800, bought locked at “3” UK, then unlocked. It’s beautiful and makes iApple UI look, well, jurassic or geriatric in comparison. The screen is so beautiful that I switched the thing on just to marvel at the ease of reading the glorious white on black (real black, not grey) and I am smitten by the ascetic aesthetics of the UI that put function over form (I simply can't stomach the saccharine animation of Apple, it is an eye candy for a while, then becomes bothersome, at least to me.
2.     Initially, I noticed that the battery life was not great, but it did not seem disastrous, and I read all the gleeful Apple worshipping media trying to fan the battery issue, but I thought that it was a storm in a tea cup and just the usual attempt to put-down any competition to Apple.
3.     Until a couple of days ago I noticed that I have less than ½ charge after only a few hours off the charger without really doing almost anything.
4.     I panicked, read as much I could the forums, etc. (including probably the most technical – XDA-Forums) but got there only one real advice, the “diagnostics” mode (dial ##634# - I also downloaded an App (called Diagnostics) that does bring you straight to the relevant page without the need to “dial” the ##634#).
5.     I then tried to see what was draining the battery, I stopped 3G connection and “presto”, the drainage stopped and I thought that I resolved the problem (at least for me, there were clearly problems with a certain hardware code, see below).
6.     For one day, the battery was very durable. Even though I had some reasonable With-Fi browsing and calls (GSM, not 3G), there was more than a 1/3rd of the battery left after about 20 hours of the last charge.
7.     Then, today, the morning began very well (in terms of the battery), it was losing less than a few percentage points every hour. I used it for light browsing and a bit of Bluetooth listening. Them my 7-yr old played some X-Box games for a bit, but the battery was way above 2/3rds. I then noticed that the phone was warm even though it was not on. Initially, I thought that it was warm because it was on my body, but then I noticed very fast fall in the battery level. Check:
a.      the 3G again, no it is still off
b.     wi-fi and Bluetooth off
c.      I even checked what Apps were in the background (though I know that it is NOT draining)
d.     - nothing helps, the drainage was high, even when the phone was closed (i.e., not used).
8.     There was nothing I could do, until I shut the phone down completely and switched it on again. Then, the drainage returned to the “good” level, i.e., a few percentage points per hour.
9.     So bottom line, I think that there was something going-on “in the background (that is why the device was warm even when closed) – the problem is that this seems to be intermittent/random and very difficult to put the finger on what causes this problem. I hope that Nokia resolves this problem and not only the “low” battery capacity (see below) that Nokia acknowledged.
So after this long intro, what do I see as the “hard-points” here? The most important parameters for the story seem to be in the following screens:
1.     “Diagnostics” (##634#) “Battery Status” screen;
2.     “Settings”/”Systems”/”about” screen, have to press the “more information” button;
3.     “Settings”/”Systems”/”battery saver” screen;
4.     The battery icon and its remaining capacity representation on the main screen.
The “Diagnostics” (##634#) “Battery Status” screen:
It seems to contain the following info:
·       “Charged” – seems to display ALWAYS the figure “65535%”;
·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts
·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA.
·       “Full Charge Capacity” – showing different figures for different people, usually between slightly above 900 mAh (i.e., milli-Amper-hours) and slightly above 1,500 mAh. Although in this should logically be a fixed-for-ever, or at least in the short term level, the figure seems to fluctuate slightly, see below for more detail.
·       “Remaining Charge Capacity” – clearly the most important parameter, showing the remaining mAh in the battery. Although in theory, the level immediately after long charge should be equal or very near the “Full Charge Capacity”, in practice, it almost never is (remember, I take this not only from my case, but also from numerous reports that I got from the various forums), see below for more detail.
The “Settings”/”Systems”/”about” screen, the relevant info items:
·       OS version – it seems that the latest one (as of late dec 2011) should include “7740” in it. apparently, Nokia promised some respite from the battery bugs in this “7740” update, but from what I read in the forums, there was absolutely no difference.
·       Firmware revision number – interestingly, the firmware revision number includes “7720”, though I am not sure what it means.
·       Hardware revision number – this ends up with “xxx.3” or “xxx.4” – as below, I wonder if this is a different OEM factories designation, but it seems to me that it is the “xxx.4” that has one type of problem (low “Full Charge Capacity” of under 1,000 mAh).
The “Settings”/”Systems”/”battery saver” screen – what is relevant for us is under the “battery information” – you must unplug the phone from charger to see three lines:
·       “Remaining battery life”: supposed to be between 0 and 100% of course (though in this context, calling it “remaining battery life” is misleading, or at least inconsistent with the “remaining charge capacity” of “Battery Status” screen. Perhaps it would be better to call this “remaining charge”
·       “Estimated time remaining” – measured in hours, in my case, it is always under 15 houts. There is no explanation what it means, I would guess that this is “how many hours will your phone work in stand-by mode”, but then it is way way below what Nokia said – measured in hundreds of hours.
·       “Time since last charge – measured in hours.
So below I summarise my findings, but first, my unit parameters:
Color: Cyan (does not seem to make any difference to people out there – problems “cross” colours;
OS: “7.10.7740.16”
Firmware: 1600.2475.7720.11414
Hardware: 112.1402.2.3
So, in MY case:
1.     “Battery Status” screen:
·       “Charged” – seems to ALWAYS display the figure “65535%”, like all others on the forums. This must be some kind of mistake because it does not change or update and makes no sense, now that we are in this so deep, I hope that Nokia explains what the hell this means, if at all;
·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts. When the battery is low, the voltage seems also to fall below 4.0;
·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA. When the battery “plays nice”, i.e., there is no “problem”, this figure is under 150 ma, usually going seesaw between 140 and 155. When 3G is on, it is above 250 towards 270 mA
·       “Full Charge Capacity” – showing for me usually above 1,500, constantly changes, though less frequently then other figures in this screen. Strangely I noticed that when it is cold (I was jogging and it was in an external pocket with about 7C outside), this number went lower, under 1,500. Perhaps the battery when colder can hold less charge? Nokia should explain. I think that in case of Hadware versions that end in “x.4” the maximum in this parameter is reported under 1,000.
·       “Remaining Charge Capacity” – in my unit this never reaches the “Full Charge Capacity” (which is usually slightly above 1,500 mAh), it stops below 1,350 mAh.
2.     “Battery Saver Screen” and the battery icon on the main screen:
In my case, because the “Remaining” charge never reaches close to the “Full Charge”, when I disconnect the phone from charger, I get straight that “Remaining Battery Life” is “94%” (1350/1500 or so) – and the icon is never 100% “full”, rather “almost” full. “Estimated time remaining” never really above 15 hrs.
So, there seem to be (at least) two major issues/problems in relation to battery/working-time:
1.     Firmware revision (probably) “x.4” may have a faulty battery that would not charge above 1,000 mAh (950 mAh is mentioned by many, or about 1/3rd less than intended by Nokia (unless it is a software bug, which will be huge relief for all, especially for nokia);
2.     Firmware revision “x.3” may have escaped the “crippled” battery of revision “x.4” guys, but from time to time it can lose battery charge at least 2 times faster than otherwise, most likely due to some background processes that can be felt as the device becomes warm even when not switched on (i.e., in stand-by mode). This seems to be intermittent or random and can be stopped by powering-down the phone and then powering-up again.
3.     In all cases, the claim that the phone can be several days in sand-by mode, must be wrong and Nokia must address and explain this.
So in summary, at least in respect of battery, there is a mess. Will be interesting if some people with other WP7 devices can chip-in and say whether it is similar in their cases, but Nokia should be open and explain and even admit mistakes, I hope that this can be rectified by software, or at least it is not a “terminal” complication for Lumia 800, which is a beautiful device.

I would like to thank all the people here who have taken the time to put all this info together for us all and hope it is of help to the folks who are having trouble with battery life. I'm not doing to bad on battery life myself as it always last me though the working part of the day when I don’t have access to a charger and I will soon be updating my car cradle to take the Lumia so will have access to a charger though the day to. Personally I have come from the N900 and that phone also had some battery issues when it first came out which where pretty much sorted over time, as for manufactures claims on battery life, I always read these figures the same way I would read expected miles per gallon that car manufactures put out, meaning that there would only be a very select few that would ever get what the manufactures say you can get the rest of us will all get a very wide variation on these figures. I know that Nokia have acknowledged that there is an issue with battery life and not all of us have this issue, at this moment in time I'm not to unhappy with the battery life, but if it improves then I will be pleased. From all the posts I have read on this site it does seem that some people do read manufactures specifications as if there are set in stone, I'm not criticizing anyone here would just like to say that they are trying to sell you something so have a good look at the figures and maybe check them with other independent sources if at all possible. My only disappointment really is that we have to rely on other people and not Nokia themselves to let us know what’s going on, I wish the manufacture would be more open and quicker to let us know what’s going on and what they are doing to sort out problems and some sort of time frame that we could expect something to come out to fix a problem. I know bugs can me very difficult to find and ever more difficult to fix sometimes but if Nokia put out a weekly report about how things where going on bug fixes or forth coming updates it would help everyone in deciding where they are going with their chosen product.
Again many thanks to all the people helping us all out and wish you all a happy bug free new year.

My Nokia Lumia 800 has two IMEI numbers. What?!

Hi Everyone,
Purchased a Lumia 800 (white) from Nokia Store here in Bangalore, India on August 2012. The phone was working fine till August 2013 when camera stopped working. Took the phone to Nokia Care. Warranty checked out fine and the camera module had to be replaced. Got call from Nokia Care three weeks later saying there has been IMEI mismatch as such warranty is now void. Reason- the phone has two IMEI numbers. What??
And funny, Nokia's story was true. IMEI number written on the phone panel and phone box differed from internal hardware IMEI number (which can also be seen from Settings>About). They say this can only happen if the phone was serviced earlier and component changed. Well, this was my first time servicing the phone and when the phone is under warranty why will I give for servicing to a non-nokia centre?? This shocked me, I could not convince Nokia people so I just agreed to pay for the repair. Now, after 3 days, they call up and say- "Changed the camera module but it is still not working. Maybe your motherboard is damaged! you will be charged 80% of the phones price if you agree with repair". I am yet to give them the 'go ahead'.
For no fault of mine I am going through so much!! Is it possible that Nokia sold me a device with two IMEI numbers?? Can anyone please tell me what to do?? Thanks.

Nokia wouldn't have sold a device in that state. It's highly likely that the retailer is to blame for this one. They've probably sold you a refurbished or repaired set as new.
If I was you I would go and speak to the retailer about this.

Problem in lumia 800

I bought Lumia 800 a 6 months back , it always gave me a hanging problem while the call ends , nokia people fixed it somehow . here is the new problem , while i was listening to the music on lumia i heard boom noise and then the set hanged . none of the button or touch s working , it just got hang in music player since yesterday . please help !

Hi
Sorry to hear about that. Firstly have you tried resetting your device by holding the volume down, power button and camera button together for 10 seconds to force the device to restart. Give this a try and see if it helps. If not then try plugging your device into your P.C and start up the Zune application and see if you are able to restore your previous firmware on the device. If none of this helps then you may need to visit a care point which you can find the nearest location on the below link:
http://www.nokia.com/global/support/locations/
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Nokia lumia 800 video problems.

Hello, my friend in work has a nokia lumia 800 which a couple of days ago just stopped playing all kinds of videos, be it videos he has taken or on youtube or any thing!
Also xbox live doesnt open either.
Neither of us are very 'techy' so any suggestions in simple terms would be very much appreciated!
Cheers

WhatAmIDoing wrote:
I seem to have a similar problem. After the most recent software update I can no longer play back videos that I have taken with the phone! I can play you tube videos ok, but not ones I take with the camera. Any suggestions why? I can't find any settings which I could have changed? The files play fine on the computer.
Thanks
What happens upon trying to play the videos? Is there any error message or is it just showing a blank screen?
You can try to copy the videos to your computer, delete the videos on your phone and then transfer them back to the phone from your computer.
If this would fail, you may consider resetting the phone by going to Settings and then About. As this will delete all the contents of the phone, ensure to sync your files or to create a backup copy. See Reset and restore your phone found in the below link for more information as regard to syncing your files, resetting the phone and restoring the files backed up:
http://support.microsoft.com/kb/2606900

My new Nokia Lumia 800 changes date and time after...

When i switch off and on my Nokia Lumia 800, date and time changes: from 2 september 2012 8.00 to 2 march 2013 14.00. I need help to understand this strange problem and find a solution.

chrysale wrote:
I had the same problem with my Lumia 800. The Lumia 800 kept changing time and date as soon as I switched it off and turned it back on. In my case, doing a HARD RESET helped to fix this. BEWARE! You will lose all your data!
Switch off your phone, hold Volume Down, Power, Camera buttons down. Switch phone on. As soon as it vibrates, release Power button, keep Volume Down and Camera button pressed for a few seconds.
I have the same problem and after going through all the various support sites- Nokia, O2, and endless forums I was told the same thing "Make sure your auto-update for date and time is switched to automatic" But after telling them I don't know how many times that my Lumia 800 didn't have this option, only a 24 hours switch I was told there was nothing that could be done. However I appear to have sorted it out myself. The problem appears to be (or on my phone at least) is wi-fi connection, before I turn my phone off I have to disconnect from wi-fi and when I turn the phone back on the date and time stays corrected.
When I set the date and time manually (for the 3000th time!!) I held in the power button until the slide down close screen disappeared then released it and the phone restarts, then I done it again- same proceedure just to be sure and ever since the date and time has stayed correct. BUT BE SURE TO TURN OFF WI-FI BEFORE SWITCHING PHONE OFF. Hope this helps

Lumia 800 camera

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