Lumia 800 Can's set up to Works Exchange Server

Question

Hi There.
Just bought the new Lumia 800, and find it kind of cool. Uses loooots of battery though.
I have a problem setting it up to connect with my works exchange server.
- I put in the email and the password, it wont connect
-I then key in my username, it still wont connect
- I Press Advanced
- Then I key in the Server (Webserver) without the "https://"
- The Sign in button is gray and it wont connect
- I uncheck the SSL option, no cange
- I've mailed the SSL Certificarte, and tried both with SSL on an SSL of, still the Sign In button is gray.
Can anybody help me with this?
Since it is Windows on the phone, there should be no problems connecting with MS Exchange i should think.
This have been working quite easy with my iPhone and HTC with Android.
there I just keyd in Mailadress, username, password and server.
Solved!
Go to Solution.

Answer 1

Hi AllaNMP,
Thanks for your 1st post and let me welcome you to the Nokia discussion forums!
I have a Lumia device as well and just literally setup the exchange email to test this out with my work emails and it seems to be working fine. So just to talk you through the process I went through:
Firstly go into settings and then scroll down email. Then select add an account and then scroll down to advanced setup.
This will then take you a screen where it should say Other account. From here enter the email address you wish to add so in my instance it was my work email. The password you need to add is your computer password so in my instance its the password I log into my P.C.
Once you have entered this the next screen will ask you the kind of account you wish to setup please select exchange server.
Once you select this the next screen will show the following options:
Email address (This should automatically be filled out)
Password ( Again these details will be automatically entered)
User Name - This is the username you use to log into your work P.C
Domain - These details you will need to get from your place of works I.T department
Server - Once again these details you will need to get from your place of work I.T department
Make sure Server requires encrypted (SSL) connection is selected.
The rest is fairly self explanatory and you can set this to your preference. Once you are sure you have entered all the credentials correctly select sign in and it should syncing.  And that should be it!
Remember whenever you change your password at your place of work this will also need to be changed to match it on your phone!
Go back to the main Windows screen and the tile should be automatically added to your main page.
Give this a go and let me know how you get on.
Regards
Raoul_Duke
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