Lumia 800 email not synchronising

Has anyone else experienced a problem with email synchronisaton after the Tango update? My Lumia 800 periodically ceases to synchronise email accounts and requires a phone restart before it will pick up email changes. This seems to happen on a 5-7 day cycle. Is this a known bug or just a peculiarity of my phone? Prior to the recent update, I had not experienced this problem.

donaldvc wrote:
Yes, as I mentioned in my initial post, email will synchronise immediately after a soft reset, but the problem recurs after 4-5 days. It looks in some ways like a memory leak, especially as SMS notifications also cease to function.
Thank you,
donaldc
Hi all,
I've got the very same issue with my Lumia 800, as donaldc! after the Tango update the email synchronisation sometimes freezes (once a day or every two days), the SMS messages also cease to function (i.e., the recipients do not get my SMS messages) and the only way out is to restart the phone. This seems a memory leak or some (bad) combination with installed apps...
Thank you! Regards,

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