Lumia 800 free speaker offer

Hello Team,
I got my Lumia 800 on 16/10/2012. The offer for free speakers is applicable for me as well as i fall under that category.
Please look into this issue. And provide me the solution.
Hope to hear from you soon.

Assuming you are referring to the special promotion being held in India you may want to have a look at the following thread, particularly the post by Michaels.
http://discussions.nokia.com/t5/Nokia-Lumia/Free-play360-speaker-with-lumia-800/m-p/1571008/highligh...
Ray.

Similar Messages

Lumia 620 free shell offer

Hi,
Just been to http://nokia620freeshell.com to claim my free shell and the site says:
"Fill in the form below, including your preferred colour choices and register your purchase to get a phone cover."
Well there is no option to select my preferred choice! I entered my details expecting to maybe go to the next page to select but that was it - thanks, once validated we will send you your free shell!
Is it too late now or was there never any choice in the first place?
Attachments:
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@sharu620
Was this the o2 offer that ran from 31/01/13 to 27/03/13 as here?http://www.o2.co.uk/termsandconditions/rewards/nokia-lumia-620-free-colourful-shell-terms-and-condit...
Happy to have helped forum in a small way with a Support Ratio = 37.0

Lumia 800 output speaker problem

I have an issue very unconfortable with my lumia 800. When I plug it on my desktop speakers to play music and I want to go to the next song it makes an odd sound like a desconexion/conexion of the jack.
Then if I stop the music I hear like a pulse of sound.
Has somebody the same problem?

I'm having the same issue when i plug the my new Lumia 800 phone on the car audio system.
I had a Samsung Focus, and that problem never happened, so the problem is with the Nokia phone.

Free nokia 360 speaker with lumia 800

Hi Nokia,
I bought a lumia 800 yesterday. i finished all setup of the phone, but then i didnt get the unique code neither on mail or sms, i then called nokia care and they said its for customers who get sms or email before purchase saying i will be eligible for this offer if i purchase and not for all. this is not right. i am deeply disappointed. please help me sort this out.
Regards,
Raghav
Solved!
Go to Solution.

@raghav2283
For this special promotion in India you might like to look at this previous post concerning this issue where OP received an invitation from Nokia with SMS code:http://discussions.nokia.com/t5/Nokia-Lumia/Free-play360-speaker-with-lumia-800/m-p/1571008/highligh...
If this promotion is run in similar fashion to that in UK, online registration could not be completed and it had to be actioned by contacting Nokia Care.
Happy to have helped forum with a Support Ratio = 42.5

Sim free lumia 800 uk - still on 7740.11451

Just got my new sum free lumia 800 and it says my software is up to date... But when I check my product code on the site, I should have the new tango refresh update available.
Both the phone and Zune for mac say I'm up to date, but I,m sure I'm not.
Any thoughts anyone??
Thanks in advance

Hi yarkiebrown2,
Thanks for your post and welcome to the forum.
The update is not yet available for 059L7C2, the latest available version is 12070.
I would suggest you have your Lumia updated or flashed at a Nokia Care point to 12070. This will also allow you to receive the 12220 update when it becomes available. Alternatively you can wait for the update to be available for your Lumia and update/flash at that time.
A flash will erase all contents of the phone and it is not certain that an update at the Nokia Care Point will be possible so make sure you have all your data synced and/or backed up before you go to the Nokia Care Point. You will find the contsact details through this link.
After a flash your contacts and calendars will sync back from your (mail) account(s), you can use the Windows Phone Connector for Mac (or Zune on PC) to sync media files back and the app Reinstaller will allow you to easily get (paid) apps back to the phone.
Hope this helps, let is know how you get on!
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Sync Lumia 800 to Windows 8.1

Hi,
I have a Lumia 800, running WP7.8. I sync music, photos & videos to my PC using Zune. The PC currently runs Windows 8.
I am considering upgrading my PC from Windows 8 to Windows 8.1. However the Upgrade Compatibility Assistant informs me that Zune is incompatible with Windows 8.1.
Does anyone know if this is actually the case, and, if so, how I could sync my phone (running WP7.8) if I upgrade to Windows 8.1?
Thanks
Nick

14-November-2013 -
There are a growing number of tech forum posts around the net that are just starting to uncover this problem. It appears that MS issued Windows 8.,1, (the "good" version and not the recalled version) and is offering users of Windows 7 a paid update, and Windows 8 users a free update to Windows 8,1, but so far the current version of Zune (ver 4.8) is not compatible. Certainly past versions are also non-compatible,
People with Zune media devices and users of Windows Phones are finding that after upgrading to Windows 8.1 their Zune software will not work properly if it launches at all. So far, posts elsewhere are showing that a reinstallation of Zune is not corrrecting the problem.
Of concern... a copy of Zune I downloaded in March of 2013 came in at about 131 MB in size. A copy I just downloaded 24 hrs ago is showing 270 MB. However, both versions of the software are displaying the same version number (4.8.2345.0). This is very fishy.
As of the date of this post, there are no solutions, or official statements, from Microsoft which is responsible for windows 8.1 as well as Zune.
On further examination it appears that MS has abandoned Zune as a program interface and formally speaking it ended under windows 7. While it works under windows 8 as an x64 foundation, it may not be fully supported. Some Zune pages are now redirecting people to their Xbox service for music and media needs. So far, there is no info evident whether this will also serve the Windows Phone market. It is unlikely since Xbox appears to be a cloud service and not a device interface which is needed for Windows Phones.
There are two "hacks" being bandied about at this time but they are dependent on being an advanced user.
One is a registry hack that will change the phone to be seen as an external storage device. It functions but not all media details will be retained. I will not post specifics.
A second suggests uninstalling Zune and reinstalling the latest version (which is questionable per above) and running it it in Windows 7 or Windows XP compatibility mode. As of this post, there have been no reports on how many people have been successful with either. In any event, should we have to run this in compatibility mode? Should they not fix it?
It seems this problem only just started to arise sometime in late September 2013 when the Windows 8.1 preview was available, and as more people are taking the update they are unwittingly also killing Zune and other programs.
MS is offering a Windows 8.1 compatibility wizard that one can download and run to see what will, and what will not work under Windows 8.1 but it is quirky. When I ran it the first time it immediately showed that Zune was NOT COMPATIBLE. This is Microsoft's own checker. It also showed 66 apps to be functional under Windows 8,1. After updating a few apps to the latest versions, the list fo non-compatibles dropped as expected but Zune also disappeared from the list even though it was not updated. Also dropped were 50 of 66 apps that it had previously said were OK, even though none of those were updated or changed. So I have to question its reliability.
This is not Nokia's fault.
This is a blunder on the part of Microsoft, and what is now needed is for software and hardware partners such as producers and sellers of Windows Phones to pressure MS for a fix. This will not be resolved in this forum.
MS needs to issue a fix and a definitive statement on how to address this, especially the installed Windows Phone user base that now finds itself dead in the water after taking an update that was buggy.
If anyone has successfully updated to windows 8.1 and has Zune working, it will be beneficial to get the specifics. As of right now I am holding off since I need my phone connectivity since it doubles as a camera and vocorder for me.

Lumia 800 microphone problem

Hello, I have a problem with my Lumia 800 microphone.. when someone calls me, or I try to record a video it doesn't work, I can't hear what I sad in the video, neither people can hear me over their phone, but for example when I try to use voice command via Bing/Tell Me it works, it records my sounds. What's the problem?

Hi,
It Happens with Lumia 710 Also
Animali wrote:
I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

Nokia Lumia 800 microphone problem (sounds like a ...

I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...
Solved!
Go to Solution.

Hi,
It Happens with Lumia 710 Also
Animali wrote:
I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

Lumia 800 - Gorilla Glass

Hai,
I've been going through specs on several sites and cannot confirm if the Lumia 800 which technically uses same body as the N9 has the shiny Gorilla Glass?
No NFC, uSD, Front Facing Camera (or 3G video calling to say), HDMI, USB on the go like the N8 (my current phone) are still ok not a huge deal breaker imo as the Lumia 800 still looks awesome and has WP7 which I have been waiting for a proper hardware manufacturer to make one so far to actually get one.
But Gorilla Glass is one important aspect for me due to the extended nature of the display which will indeed make it prone to all those unwanted daily usage scratches.
Solved!
Go to Solution.

Not to get too off topic here, but I wouldn't call Symbian Anna a huge step forward (or even a major update) and Belle has been "coming" since I bought the **bleep** phone. It took more months than expected for PR 1.1 to be released, and 1.2 took what seemed like an eon and included mostly minimal performance/functionality tweaks and almost no UI changes (except for turning off my auto-text-finder in messaging as default for some stupid reason). It was, in all respects, more of a disappointment than the saviour update I was expecting (new browser, stability fixes, faster camera, updated music player, refreshed UI). And as for Nokia Labs - yes, they write some great applications. Its a shame that the app store isn't full of the same great application (or ANY for that matter). I think the best app I managed to buy was the JoikuSpot tethering software (which should've been a free app that was built into the phone ecosystem), and that's just sad.
Don't get me wrong, the N8 is the best phone I've ever used and will go down alongside the N96 as one of my favourite nokias ever made, but it will always be tied to the memory that "hey, this could've been 10 times better and 10 times more successful". I remember promises about the N96's networked gaming, though I don't remember any actually decent games being released, ever.
I want to also point out that whilst the N8 is the best phone I've used, the other phones that I've used are all just above average (iPhone 3/4/S, Galaxy S2, Desire, Galaxy, Storm, Bold) and are nothing special in any of their own rights. Sure, they're relatively better than most other phones, and some have this nifty feature or that nifty feature, but no single phone (except perhaps the 4/4S) is actually a solid release, and most other phones are sh** anyway so who cares if those phones are better. Better than what? **bleep**? The technology still has growing pains, and it won't be until Nokia release a 4G N-series phone with WP8, Skydrive, 32gb SSD, 1gb RAM, 1.6ghz single/double chip w/ 10 mpx CZ camera & 1080p recording that STILL retains a full day/two days battery life and interfaces directly with the files on my home Windows 8 PC that the market will be, in my opinion, mature and ready to take hold of the consumer's attention again. Unfortunately, there's this mindset that the "consumer" is an idiot and needs to be told what they want, and heaven forbid if they voice any ideas for improvement - "you don't know better than us!"
Back to the Lumia 800 - again, I totally understand from a business perspective why this phone is being released and marketed, I do, and it will make some money and will effectively reposition that imaginary thing called "public opinion" (ie: the media). What it won't do is get everybody talking about Nokia's new line of Windows phones for longer than a few weeks. You guys had a major opportunity (basically free advertising with the excitement around WP7 + Nokia) to completely revolutionize the tech industry's image of your products by releasing a truly different and solid WP7 phone. Instead you released a gutted N9. Nice.
My apologies if I'm ranting (and I think I may be) - I'm just passionate about Nokia's product offering and find it extremely frustrating that such a large and experienced company keeps making the same mistakes over and over again (alienating their long-term supporters in the process). Grow up, you've been in the business a while now!

Nokia Lumia 800 won't charge, stuck on loading scr...

My Nokia Lumia 800 ran out of battery while I was at work (not the first time) I take it home and plug it in, after 20 mins of the red battery screen it vibrates and springs to life, but it never got past the white 'Three' welcome screen (one of three screens that flash up when the phone is first turned on, others are Nokia screen and Windows screen).
It's been charging for over 10 hours and it's still stuck on that white screen. The phone feels cold (not stone cold, but not warm either) so clearly it's not charging. I've tried a different charger, different plug, and plugging it in to the computer. When I unplug it, it dies after 20-30 mins and I go through the whole process again the next time I charge it.
When I plugged it into the computer it behaved very strangely. It rapidly connected/diconncted itself, not giving Windows time to recognoise the device was plugged in and install the driver software. Before evneutally diconnecting itself and going back to that white screen.
What's wrong with it? It's not the first time it's totally ran out of battery (although I don't let it happen very often).
The phone is only 4 months old!
What do I do?
Nokia Care on Twitter was useless, asked me to do soft resets (already tried, many times, the phone turns off briefly, vibrates, then back to that white screen).
If I have to send it in for repiars how do I do that? I live in South West England, my nearest Nokia Care store is in central London, several hours away.
Thanks for any help you can offer.
The white screen it's stuck on looks just like this: http://www.techwatch.co.uk/wp-content/uploads/2011/08/Three-Logo-235x276.jpg

You should contact the nokia care point and they will organise the device to be collected.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

The most systematic analysis of Lumia 800 battery ...

Hi, don’t mean to be arrogant, but I’ve read many threads, forums, posts etc. There are tons of info, someone tried a table, etc. but no one has attempted to summarise the relevant parameters. So here goes:
1.     I have a Cyan 800, bought locked at “3” UK, then unlocked. It’s beautiful and makes iApple UI look, well, jurassic or geriatric in comparison. The screen is so beautiful that I switched the thing on just to marvel at the ease of reading the glorious white on black (real black, not grey) and I am smitten by the ascetic aesthetics of the UI that put function over form (I simply can't stomach the saccharine animation of Apple, it is an eye candy for a while, then becomes bothersome, at least to me.
2.     Initially, I noticed that the battery life was not great, but it did not seem disastrous, and I read all the gleeful Apple worshipping media trying to fan the battery issue, but I thought that it was a storm in a tea cup and just the usual attempt to put-down any competition to Apple.
3.     Until a couple of days ago I noticed that I have less than ½ charge after only a few hours off the charger without really doing almost anything.
4.     I panicked, read as much I could the forums, etc. (including probably the most technical – XDA-Forums) but got there only one real advice, the “diagnostics” mode (dial ##634# - I also downloaded an App (called Diagnostics) that does bring you straight to the relevant page without the need to “dial” the ##634#).
5.     I then tried to see what was draining the battery, I stopped 3G connection and “presto”, the drainage stopped and I thought that I resolved the problem (at least for me, there were clearly problems with a certain hardware code, see below).
6.     For one day, the battery was very durable. Even though I had some reasonable With-Fi browsing and calls (GSM, not 3G), there was more than a 1/3rd of the battery left after about 20 hours of the last charge.
7.     Then, today, the morning began very well (in terms of the battery), it was losing less than a few percentage points every hour. I used it for light browsing and a bit of Bluetooth listening. Them my 7-yr old played some X-Box games for a bit, but the battery was way above 2/3rds. I then noticed that the phone was warm even though it was not on. Initially, I thought that it was warm because it was on my body, but then I noticed very fast fall in the battery level. Check:
a.      the 3G again, no it is still off
b.     wi-fi and Bluetooth off
c.      I even checked what Apps were in the background (though I know that it is NOT draining)
d.     - nothing helps, the drainage was high, even when the phone was closed (i.e., not used).
8.     There was nothing I could do, until I shut the phone down completely and switched it on again. Then, the drainage returned to the “good” level, i.e., a few percentage points per hour.
9.     So bottom line, I think that there was something going-on “in the background (that is why the device was warm even when closed) – the problem is that this seems to be intermittent/random and very difficult to put the finger on what causes this problem. I hope that Nokia resolves this problem and not only the “low” battery capacity (see below) that Nokia acknowledged.
So after this long intro, what do I see as the “hard-points” here? The most important parameters for the story seem to be in the following screens:
1.     “Diagnostics” (##634#) “Battery Status” screen;
2.     “Settings”/”Systems”/”about” screen, have to press the “more information” button;
3.     “Settings”/”Systems”/”battery saver” screen;
4.     The battery icon and its remaining capacity representation on the main screen.
The “Diagnostics” (##634#) “Battery Status” screen:
It seems to contain the following info:
·       “Charged” – seems to display ALWAYS the figure “65535%”;
·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts
·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA.
·       “Full Charge Capacity” – showing different figures for different people, usually between slightly above 900 mAh (i.e., milli-Amper-hours) and slightly above 1,500 mAh. Although in this should logically be a fixed-for-ever, or at least in the short term level, the figure seems to fluctuate slightly, see below for more detail.
·       “Remaining Charge Capacity” – clearly the most important parameter, showing the remaining mAh in the battery. Although in theory, the level immediately after long charge should be equal or very near the “Full Charge Capacity”, in practice, it almost never is (remember, I take this not only from my case, but also from numerous reports that I got from the various forums), see below for more detail.
The “Settings”/”Systems”/”about” screen, the relevant info items:
·       OS version – it seems that the latest one (as of late dec 2011) should include “7740” in it. apparently, Nokia promised some respite from the battery bugs in this “7740” update, but from what I read in the forums, there was absolutely no difference.
·       Firmware revision number – interestingly, the firmware revision number includes “7720”, though I am not sure what it means.
·       Hardware revision number – this ends up with “xxx.3” or “xxx.4” – as below, I wonder if this is a different OEM factories designation, but it seems to me that it is the “xxx.4” that has one type of problem (low “Full Charge Capacity” of under 1,000 mAh).
The “Settings”/”Systems”/”battery saver” screen – what is relevant for us is under the “battery information” – you must unplug the phone from charger to see three lines:
·       “Remaining battery life”: supposed to be between 0 and 100% of course (though in this context, calling it “remaining battery life” is misleading, or at least inconsistent with the “remaining charge capacity” of “Battery Status” screen. Perhaps it would be better to call this “remaining charge”
·       “Estimated time remaining” – measured in hours, in my case, it is always under 15 houts. There is no explanation what it means, I would guess that this is “how many hours will your phone work in stand-by mode”, but then it is way way below what Nokia said – measured in hundreds of hours.
·       “Time since last charge – measured in hours.
So below I summarise my findings, but first, my unit parameters:
Color: Cyan (does not seem to make any difference to people out there – problems “cross” colours;
OS: “7.10.7740.16”
Firmware: 1600.2475.7720.11414
Hardware: 112.1402.2.3
So, in MY case:
1.     “Battery Status” screen:
·       “Charged” – seems to ALWAYS display the figure “65535%”, like all others on the forums. This must be some kind of mistake because it does not change or update and makes no sense, now that we are in this so deep, I hope that Nokia explains what the hell this means, if at all;
·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts. When the battery is low, the voltage seems also to fall below 4.0;
·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA. When the battery “plays nice”, i.e., there is no “problem”, this figure is under 150 ma, usually going seesaw between 140 and 155. When 3G is on, it is above 250 towards 270 mA
·       “Full Charge Capacity” – showing for me usually above 1,500, constantly changes, though less frequently then other figures in this screen. Strangely I noticed that when it is cold (I was jogging and it was in an external pocket with about 7C outside), this number went lower, under 1,500. Perhaps the battery when colder can hold less charge? Nokia should explain. I think that in case of Hadware versions that end in “x.4” the maximum in this parameter is reported under 1,000.
·       “Remaining Charge Capacity” – in my unit this never reaches the “Full Charge Capacity” (which is usually slightly above 1,500 mAh), it stops below 1,350 mAh.
2.     “Battery Saver Screen” and the battery icon on the main screen:
In my case, because the “Remaining” charge never reaches close to the “Full Charge”, when I disconnect the phone from charger, I get straight that “Remaining Battery Life” is “94%” (1350/1500 or so) – and the icon is never 100% “full”, rather “almost” full. “Estimated time remaining” never really above 15 hrs.
So, there seem to be (at least) two major issues/problems in relation to battery/working-time:
1.     Firmware revision (probably) “x.4” may have a faulty battery that would not charge above 1,000 mAh (950 mAh is mentioned by many, or about 1/3rd less than intended by Nokia (unless it is a software bug, which will be huge relief for all, especially for nokia);
2.     Firmware revision “x.3” may have escaped the “crippled” battery of revision “x.4” guys, but from time to time it can lose battery charge at least 2 times faster than otherwise, most likely due to some background processes that can be felt as the device becomes warm even when not switched on (i.e., in stand-by mode). This seems to be intermittent or random and can be stopped by powering-down the phone and then powering-up again.
3.     In all cases, the claim that the phone can be several days in sand-by mode, must be wrong and Nokia must address and explain this.
So in summary, at least in respect of battery, there is a mess. Will be interesting if some people with other WP7 devices can chip-in and say whether it is similar in their cases, but Nokia should be open and explain and even admit mistakes, I hope that this can be rectified by software, or at least it is not a “terminal” complication for Lumia 800, which is a beautiful device.

I would like to thank all the people here who have taken the time to put all this info together for us all and hope it is of help to the folks who are having trouble with battery life. I'm not doing to bad on battery life myself as it always last me though the working part of the day when I don’t have access to a charger and I will soon be updating my car cradle to take the Lumia so will have access to a charger though the day to. Personally I have come from the N900 and that phone also had some battery issues when it first came out which where pretty much sorted over time, as for manufactures claims on battery life, I always read these figures the same way I would read expected miles per gallon that car manufactures put out, meaning that there would only be a very select few that would ever get what the manufactures say you can get the rest of us will all get a very wide variation on these figures. I know that Nokia have acknowledged that there is an issue with battery life and not all of us have this issue, at this moment in time I'm not to unhappy with the battery life, but if it improves then I will be pleased. From all the posts I have read on this site it does seem that some people do read manufactures specifications as if there are set in stone, I'm not criticizing anyone here would just like to say that they are trying to sell you something so have a good look at the figures and maybe check them with other independent sources if at all possible. My only disappointment really is that we have to rely on other people and not Nokia themselves to let us know what’s going on, I wish the manufacture would be more open and quicker to let us know what’s going on and what they are doing to sort out problems and some sort of time frame that we could expect something to come out to fix a problem. I know bugs can me very difficult to find and ever more difficult to fix sometimes but if Nokia put out a weekly report about how things where going on bug fixes or forth coming updates it would help everyone in deciding where they are going with their chosen product.
Again many thanks to all the people helping us all out and wish you all a happy bug free new year.

My Nokia Lumia 800 has two IMEI numbers. What?!

Hi Everyone,
Purchased a Lumia 800 (white) from Nokia Store here in Bangalore, India on August 2012. The phone was working fine till August 2013 when camera stopped working. Took the phone to Nokia Care. Warranty checked out fine and the camera module had to be replaced. Got call from Nokia Care three weeks later saying there has been IMEI mismatch as such warranty is now void. Reason- the phone has two IMEI numbers. What??
And funny, Nokia's story was true. IMEI number written on the phone panel and phone box differed from internal hardware IMEI number (which can also be seen from Settings>About). They say this can only happen if the phone was serviced earlier and component changed. Well, this was my first time servicing the phone and when the phone is under warranty why will I give for servicing to a non-nokia centre?? This shocked me, I could not convince Nokia people so I just agreed to pay for the repair. Now, after 3 days, they call up and say- "Changed the camera module but it is still not working. Maybe your motherboard is damaged! you will be charged 80% of the phones price if you agree with repair". I am yet to give them the 'go ahead'.
For no fault of mine I am going through so much!! Is it possible that Nokia sold me a device with two IMEI numbers?? Can anyone please tell me what to do?? Thanks.

Nokia wouldn't have sold a device in that state. It's highly likely that the retailer is to blame for this one. They've probably sold you a refurbished or repaired set as new.
If I was you I would go and speak to the retailer about this.

Lumia 800 in south africa

when will the lumia 800 become available in south African?

Direct contact with Nokia as indicated resulted in referral to retail outlets who don't have stock!
Many thanks - your referral to online retailer is helpful! They did not come up in my search! However another search led to a better deal with free delivery vs the R285 for expansys.
Thanks again

Annoying elementary problems with Lumia 800

Hello all from noKIA and microSoft...
Latest OS version upgraded 7.10.8773.98 but still elementary baby problems...
1. First incoming phone call ring tone seconds are at full volume 30/30 despite Your setting... **bleep**??? Why these first seconds should be at full volume? Can somebody from noKIA and microSoft explain that?
2 Impossible to swish off phone ring tone AND vibrating thing. It vibrates in any version. **bleep**??? Why it is impossible to switch off EVERYTING sound and vibrato?
3. Where has gone so old but good thing of ring volume presets as older phones had Outside, Silence, Meeting etc? It was not so bad thing at all. Why it is thrown out?
4. On the phone with English settings there is Office in Russian... **bleep**??? How can I use all helps, descriptions etc of this soft if I do not understand that language?
5. No possibility to download smaller world language keyboard layouts. Why it is so impossible if big brother Windows has it? Ok I understand that it is a "really huge problem" to have menus in world smaller languages (just copy the translations from older models - how hard it can be???)
6. And why all updates are so difficult, so user involving? Can somebody learn user friendliness in any angle from Apple?
Seams that You do not learn on your mistakes and going deeper in them from phone to phone!
P.S. And after latest update - seamed to not working promissed flip over for silencing the incoming lall ring tone...
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...
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About ringtones - it was very useful profile option in "old and dead" Symbian. Please put Yourself in average life - You are in office - want to have very silent ringtones, not disturbing Your collegues, then You go out - again - not a few cilks, but holding the volume **bleep**...
Then You go into theater - want to swich off sound and vibro - again - not so easy few clicks... You have to go to phone settings find sound controls etc... and do this stuff... Very convinient... Why newer phone has worse solutions???
I'm from Latvia, so it is quite strange, that phone itself has only few menu languages in 21st century - except of course Latvian. How hard it can be to emit a phone already with regional language???
But about settings - regional settings are available in Latvia - few things are shown in Latvian, but no keyboard layout in this language - i've checked.... Seams strange. The windows for PC itself already for years is in Latvia and has Latvia keyboard layouts etc.. Why for the Phone OS it is so impossible?
And what for in Latvia Office is in Russian? For Russian office there is huge another country called - Russia... Why it is in Russian - the explanation is still not enough understandable... Russians even have another letters - totally different from Latin. Why we need in our country Russian office??? Think about that somefinnish guy in Finland buys phone and also have on phone Russian office... Efvery finn is just happy and says - this is what he is looking for - Russian office on phone that is sold in Finland for Finns... At leat phone could ack - what Office user wants - and change it while one of annoying long updates is proceeded...
About phone firmware... Do You think it is a normal thing that phone starts to work as it should only after long, annoying and at least three updates? For My country - Latvia - this firmware update is still not available... I've checked on Nokia page... there are 30 countries in Europe and Latvia is not listed...
The third question - I tried to copy phone book from old phone using contacts transfer - but I had to face a problem - BT does not work for that purposes despite that only this option is offered... Is it normal? Only possibility os offered through not supported data conection... Cool!
Isn't it a special thing to introduce in market not finished "beta" phones? So unfinished, not enough tested etc?
And you have to admit - Lumia 800 is not a cheep phone. Why people for that money do not have phone usable right from the box, but it means long updating, configuratinga and problems for big money???
Nokia 1611, 2210, 3110, 5110, 6210, 6310, 6310i (up to these models totally satisfied)
Then don't remember model, then E50 (mostly happy), then N97 mini - phone with briliant keyboard, but poor touchscreen, then business phone E07, phone that can not make a photo of contract, invoice or business card. poor design of usb port and 5 months at service did it - my nowadays phone is Apple. Company gave me Asha 300, so frustrating, that I use my old E50 instead...

RAM on nokia lumia 800, 512 or 363 mb???

Hi, I've bought a new Nokia lumia 800. The amount of RAM for this device is 512 Mb. but all the free app that displays the main information of the device that I've used indicates that total ram is 363 Mb and not 512. The device itself don't have the option to see the ram, in the "about" information you can see only the free storage that is 12 Gb. The free app indicates that I've total ram 363 and free ram 341 Mb, how can I be sure of the real amount of RAM. Is there a free or not free app better than mine that discover the real ram.
Thanks.
Solved!
Go to Solution.

Thanks adrianhughes,
I was almost certain that it wouldn't be possible that my phone has 363 mb inspite of 512. But it's always better to doubt because the phone was in sale, I paid 199 €. But the fact that the free apps also don't reveal the real amount of free storage space that is 16 gb, it may be a signal.
Agai thanks and by.

Lumia 800 free speaker offer

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