Lumia 800 Front/Screen crossed

Hi,
I unfortunately dropped my phone to the floor and the front and display is broken.
Is there any possibility to get access to data, sms, notes etc.., on the phone?
It is too expensive to repair the phone, I want to buy a never phone instead.
I can sync the phone with Zune, but only Music, picture etc...
The phone is not totally dead.
Thanks, Martin

Lumia 800 uses an AMOLED screen which by nature will show white with a greenish or blueish (weird how people see the same colour different sometimes) when you look at an angle. This is normal for these types of displays.
Apps like WhatsApp and Skype will go offline when suspended because in Windows Phone 7.x a started app which is not in foreground is just that, suspended.
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Lumia 800 Display/screen REVISION

Hy there
So i broke my lcd display on my Nokia Lumia 800. I replaced once with the same REV 8.6, the problem is the store no loger has REV 8.6, they told me that they got REV 9 and REV 8.7 screen firmware and it works on my phone. But the thing is i dont trust them... because its an side service and they want to sell their stuff.. So everywhere i look on eBay on diverse sites for my display/screen its says "Check your screen revision first, then buy"
So im asking you guys if you can help me, i should buy a screen with revision 8.7 ? It will work ? or i will be stolen 70Euros ?

Hi chrisbt,
Welcome to the Nokia Support Discussions!
The best course of action is to take the phone to the nearest Nokia Care Point for assessment and repair. Since you've dropped the phone, it is tagged as physical damage and will void the warranty. Hence, charges will apply. The repair cost will depend on the assessment, repair, labor cost and replacement of parts.
If you are in the UK, check the link below for the addresses of Nokia Care Points:
http://www.nokia.com/gb-en/support/care-point/

Nokia Lumia 800 - broken screen, password protecte...

Hi
My screen is shattered on my phone, phone does not respond. I really don't want to lose all my contacts, photos and videos from my old phone, how can I back it up?

your contacts/calendar data is fine if you used Microsoft (Live) account on phone. You can check here https://people.live.com
unfortunatelly you can kiss goodbye multimedia content from phone.... you can try restart phone (soft reset: hold 10+ seconds power button) when connected to PC and Zune and try access to multimedia content but you need to be very lucky...
WP OS is very secure and people must learn to use backup and save private data and multimedia data almost daily... with WP8 is easier and faster.
or find broken Lumia 800 with good touch screen and replace on your device... hope you learn from this bad experience to next time (no mater which phone OS use in future) use cloud services or PC to save things from phone.
My phone: The queen and one and only: Lumia 920... ruler of the smartphones...

Nokia Lumia 800 with screen "offsetting"

Hi all,
I just bought a Lumia 800 here, in France, and I've a really strange behaviour with the screen : sometimes, it flashes and is offset for a few seconds. It's hard to capture it or reproduce it, but doing the december update, it was offset for a few minutes, so I took a picture...
The screen "offset" : https://skydrive.live.com/redir.aspx?cid=ae4b221495f60c8e&resid=AE4B221495F60C8E!1108&parid=AE4B2214...
The screen "as it should be" : https://skydrive.live.com/redir.aspx?cid=ae4b221495f60c8e&resid=AE4B221495F60C8E!1107&parid=AE4B2214...
Is that a known bug ?
Hardware or software related ?
Should I return it ?
Thanks.

I have this issue as well. I'm loathed to send it off to Nokia Care as I've already had to send one Lumia 800 off for another fault, and it took nearly three weeks for turnaround.
Although it's interesting that yours does it for a few seconds at a time. Mine is only for milliseconds, then it flickers back. Still annoying.

Lumia 800 sensor screen cover

how much can it cost me to fix becouse mine is crack but still works
Solved!
Go to Solution.

Cost varies all over the world and can only usually be given after inspection.
Contact your nearest Nokia care point. www.nokia.com/repair

Lumia 800 constant blank screen during calls

hi guys,
I have a nokia lumia 800,
when im on a call the screen stays blank so i cant access any of the in call options? i dont have a screen protector on the phone, i have run the diagnostics app and the the proximity sensor is responding fine!!! so it leads me to think its a software issue? is this a common problem or am i doing something wrong?
hope you can help.
daniel

The screen gets turned off during a phone call when the proximity sensor is covered. This is done to avoid accidental touch screen actions when you are in a call.
If the screen gets turned off immediately when dialing a number or receiving a call, check that your phone does not have any object which may cause detection. There are various non-Nokia original screen protectors sold in the market which cover the proximity sensor causing blank screen issues during calls.
You can take the following steps to check the issue. If the screen keeps turned off, the protector may not be of the right size and will block the sensor on the upper part of the front side. Then either remove the protector or cut off the plastic from the blocking area.
Make or receive a call with the phone.
Once the phone is in a call place your hand 1cm above the screen and display will turn off.
Remove your hand and display shall turn back on.
Repeat the test steps 1,2,3 for 3 times to verify the proximity sensor function.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia Lumia 800 - Stuck on 'Connect to PC' screen

Connected the Lumia 800 to my macbook air using the proper Windows Phone app on the mac. Phone connected no problem, backed up all my photo's and videos onto my macbook. Noticed there was an update available for the phone so I updated.
Towards the end of the update, the phone reset itself as expected and then failed to reconnect to the macbook. The phone was never physically disconnected at any point throughout this process.
The Windows Phone app asked me to connect my device and my device had the 'Connect to PC' image on the screen. Both were connected to each other. I left it sit for approximately 20 minutes and nothing changed so I restarted my macbook and again, nothing changed.
I disconnected the phone and tried a different USB port and the Windows Phone app appeared to attempt to connect for a split second but then stopped, no errors or anything.
I've tried a hard reset on the phone (wolume down, camera, power button) and again, nothing. I've let the phone battery go completely flat, again, no difference. I try plugging it into a direct power source to charge, guess what, no difference.
Right now the phone is sitting here, 'Connect to PC' image stuck on the screen, not connecting to anything. If I hold the power button for a few seconds, the phone vibrates, the screen goes black and after about 20 seconds the 'Connect to PC' screen reappears.
I have honestly tried every combination possible. At this point I don't care if I lose all my contacts and messages, I just don't want to be left with a brick.
Any help at all would be appreciated.
PS: I don't have access to a PC so I'm afraid that option is out. MacBook Air (less than 6 months old) and an ancient Ubuntu laptop but that's it.
Picture of "Connect to PC" screen attached.
Attachments:
Photo 1 (1).jpg ‏138 KB

You'll need to visit a Nokia Care Point or send the phone in to a Nokia Repair Facility. Use the 'Contact us' link on this page to get more information.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Lumia 800 screen is loose

Hello everybody, I'm back again!
But however with a new issue..
I've had my Nokia Lumia 800 since 1year 4 months~
I've dropped it a few dozen times during this time.
So last time I dropped it, the screen got loose.
So I wonder, is it safe to just use some very strong glue in the corners and press it in again?
The glue will be put on the backside of the panel
I hope you understand what the problem is
Attachments:
bild (2).JPG ‏73 KB

Oh, btw. The smartphone works good all in all.
The touchabilities isn't damaged or anything.
everything works as before only that the screenpanel needs to be in socket again

Nokia Lumia 800 has frozen coloured static screen ...

My Lumia 800 has gone crazy. This is a replacement phone for the last Lumia that I got that turned off one day and then didn't turn back on. I have had this one for only three weeks.
Last night at about 9pm, before I got any New Year messages the screen of my phone changed to a multi coloured static looking screen and I couldn't do anything to fix it.
I could hear messages coming through occasionally and the phone rang a few times but I was unable to answer it due to not being able to see what I was doing.
I have tried doing a soft reset to no avail and I have also drained the battery til it went dead and have recharged it, but have not had any joy with it today either.
This phone has not been dropped or damaged in any way, so I have no idea what is going on.
Any help would be appreciated
Thanks

I have the same problem, except my static screen wasn't coloured. I can't do anything with my phone and i get all of the sounds. I was in a skype call with my friend when my phone was on low battery. When i started the call the screen went static but i could still here my friend talking. I thought it was because of the charge so i charged it up fully. That did absolutely nothing..... so sorry im not making any suggestions to your problem.

Touch screen not functional (Lumia 800)

I'm not sure what happened but my touch screen isn't functional. Buttons work but the touch screen is not opperating like it should. I had plenty of battery life left. I tried restarting it a few times, but the touch screen won't work. I had this phone for a month and it's driving me crazy w/ these problems. I'm in the process of charging the phone, hopefully that helps.
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)

Hi androtech
Thank you for posting and welcome to Nokia Support Discussions!
You may check this link: http://support.microsoft.com/kb/2606900
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Lost Outlook icon on screen for Lumia 800

'Outlook'' icon is deleted from main screen. It is also deleted from icon list. All Outlook account data is still in Settings. How to get back Outlook icon on main screen?

Hi kaspars31
You can try to perform a reset on the phone by going to Settings > Abount > Reset. This reset will delete every data that you have on the phone and restore the default settings of the handset. After performing the reset, set up your Outlook account again and check if you will able to see the "Outlook" on your phone.
Alternatively you can use Zune software to update/restore the software of your Nokia Lumia 800. Zune software can be downloaded here .
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Lumia 800: Screen Issues

Hello,
I seem to have a faulty device, and wish to confirm it. Two times now, I have noticed an artifact, where part of the screen on the left gets chipped off and appears on the right instead. This happens only for a moment or so, but obviously points to a hardware or software issue. I wonder if anybody else has this issue, and whether I should invoke my warranty in this case.
Thanks

The same for me and my friend, both with nokia Lumia 800.
The part of image appear at the right side.... and later come back to normal.

Weird Lumia 800 Screen Offset

This is happening more and more now. When I'm browsing web pages or using the social hub, I find that after a refresh or loading new content the screen display jumps about 1cm to the left - just as if your computer monitor meeded calibrating. As soon as I touch the screen it jumps back to normal - but this is frustrating!!!

hougtimo wrote:
No, its not that. This is ny third wp7 device, so I know how it should display. The whole screen does jump to the left.
Ive had that a few times on my Lumia. Often when starting up.
It looks like it's just a display driver issue. I wouldn't worry too much about it
If this Post is helpful. A click on the White Kudos star is always Appreciated
Last Nokia: Nokia Lumia 800
Current Phone: A Non Nokia Device
Previous Phones:Don't Ask ;-)

Bengali front software for nokia lumia 800

Please send Bengali front software for Nokia lumia 800
Solved!
Go to Solution.

It can't be sent like that ..
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Broken touch screen on Nokia Lumia 800

I bought a Nokia Lumia 800. I also got an insurance along with it. Recently the phone fell from my pocket and landed on the top right corner to the floor. The so called Corning's gorilla glass cracked. I went to the nearest Nokia care and asked them to repair it. They took a month just to reply to me (after so many follow-ups) that they cannot do it in my city (I live in Pondicherry, India) and had to send it to New Delhi fo repair. Even in that they were not sure if it will get repaired. The following statement is from an email from Nokia Customer Care.
"They’ll try to solve the issue. If it is repairable, they’ll repair. Otherwise they’ll return your handset without repaired. If they returned your handset without repaired, they’ll charge rs.175 for transportation expenses"
When i asked them what if they cannot repair it, he asked me to be positive... So the problem here is in many levels
1) Why did the phone glass crack from a fall of such short distance? The transmission of impact was from the body directly to the glass....(photo attached)
2) Why is there not enough support from Nokia Lumia 800 yet from all the service centers?
3) I am made to wait for more than a month with a cracked mobile phone......
Attachments:
Photo of the 359289042195848 Lumia 800.jpg ‏866 KB

1) Gorilla Glass is 'Glass' and it can break/crack with impact, it is extremely robust, not indistuctable .
2)All service centres cannot supply full support everywhere, i have to have my Nokia sent away for repair in the UK if I have an issue and can take up to 30 days, so you are not being singled out and this applies to other makes as well.
3)See 2 and also if you have insurance as stated, and as it would never be considered a warranty issue as it was misuse by the user, contact your insurer, the issue is with them, if you paid for insurance, they are the people to contact ?
Good Luck
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Lumia 800 Front/Screen crossed

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