Lumia 800 Internet Explorer
Whenever I try to open internet explorer on my lumia 800 will say it's loading then return to the start screen it will let me in the odd time but mostly it won't. Everything else works fine I can go into pages via Bing and apps work fine. Does anyone else have this problem?
Hi bonabona86,
Thank you for your post and welcome to the forums!
It may be that your Internet Explorer or one of it's components has been corrupted somehow. We would advise you to either reset or update your phone. To check if your phone has an update available, navigate to Settings > Phone update. If an update is available, you can update your phone on Zune. Updating will (unless it is just a firmware update) re-install the phone software, including the Internet Explorer and it's components.
To reset your phone, navigate to Settings > about > reset your phone. This will, however, wipe all data off the phone, so it is first advisable to fully synchronise your phone with Zune and make sure that all your contact and calendar entries have been saved on your Microsoft account (ex-Windows Live ID). Note that all SMS messages will be lost, as there is no way of backing them up.
Let us know if this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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