Lumia 800 IS restarting continously | HELP ME

Can anyone help me in this.
My cell(lumia 800) is restarting continuously until the battery is completely drained out.
It will turn on and displays NOKIA and after that it is supposed to display Microsoft Phone buts it’s not booting up till there.
IS there any problem with the OS or with the primary memory (i guess memory where OS is stored)
the device is from other country and i will not get warranty in INDIA, when I checked with NOKIA CARE ,as per them it cannot be resolved it seems.
Somebody please help me.

This has been happening to mine lately, but thankfully after three or four reboot cycles it seems to boot OK.
I can't be sure, but it appears to me to be something to do with either bluetooth or wifi when this happens. It never happens when both are switched off. I'm wondering if it is trying to make a connection over BT or wifi too early in the boot process and this is causing a crash.
Do you have any active bluetooth or wifi hotspots nearby? If so try turning them off or move the phone out of range. As I said it may not be this but you sound desparate and it's worth a try...
Good Luck
tony

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Lumia 800 not restarting

Hi i bought this phone 6 months back, couple of days back while on the call it suddenly swtiched off and was not restarting, i tried always to restart the phone. Next day i took it to service center and they told that there are water frengs track on the phone and if it needs to be repaired and would cost extra as it is not covered under warranty. Was told in next 2-3 days the mobile would be ready.
I agreed for this hesitantly as the device was always away from water and that it got switched off while on call and was far away from water, after a week i called the nokia care to find if my phone was ready. To my surprise they told the engineer is working and after 2-3 days it would be ready. i called them back to know if it was ready they again told the same. i called them back after a week to know that still my mobile was not ready as the device was not able to BOOT and they have ordered for some cable and after it comes the device would be ready in next 2-3 days.
But would like to know if the BOOTING of the device has got something to do with the water frings on the side.

If the device has been exposed to moisture (water, steam, sweat, rain, condensation etc). then it could well be the damage caused by the moisture that is preventing it from booting. Any form of moisture can damage the internal components.
All you can do for now is wait and see what happens. If you are unhappy when you eventually get it back you will need to submit a complaint to the repair company or to Nokia in your country.

Cannot End Call Nokia Lumia 800

Hi Everyone,
I cannot end phone calls with my Lumia 800, Please can someone help? I hate having to turn my phone off to end the call.
Thanks
S.Griffiths

to end the call ,you probly :
1)dropped the phone very hard on the ground check if the glass is a little higher than usual. Sometimes after dropping the phone to the hard ground, the glass can be lifted a little bit and that impact the proximity sensor function. In many cases, it can be fixed by pushing that part of the glass back. Just give a push by your thumb and see if that happens still.. This helped me a lot and its working
2)The upper right corner of the glass may be too dirty, please clean it and see if the issue is still there.

I'm having issues with my Lumia 800. Please help.

I recently bought a lumia 800 and the issues i am having includes-the bluetooth,it refuses to obey my commands at times e.g i cannot make another call immediately when i am through with a call .some times it will hang for about 2-3 minutes some one told me it can be the problem of the processor.
Moderator's Note: We have moved your post and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

Can you post OS version, Firmware and Hardware revision information from settings > about > more information please..
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 800 Date And Time Incorrect After Restart

I purchased a Lumia 800 in the UK in December 2012 (SIM FREE) and I have a problem when I switch it on where it resets the date to anything like 1980 or 2084(?) and the time to a random setting. I have looked for a solution but cannot find one that works. Will this issue be fixed with the Windows Phone 7.8 update that's coming? When the date is wildly out it affects the functionality of the phone i.e. sync issues. I have tried restarting a Lumia 610 and this problem does not occur. Are all Lumia 800s the same i.e. (hardware revision)? I thought that if I returned to the retailer a new version my fix the issue.

I'm facing the same issue with my Lumia 800, or rather was. Here's my situation: initially the handset would keep resetting the date to 1980 (and a random time) each time I switched it off and on again. This happened whether I was connected to wifi/mobile data or not. I've recently done a reset of the handset (using the option from within Settings) and this has partially resolved the issue.
Now if I'm connected to wifi/data when I switch the phone off/on the date resets to August 2013. If, however, I'm not connected to wifi/mobile data when I switch the phone off/on the date/time remain unaffected. So this would suggest that it's not an internal battery issue which is what I first suspected. As it stands now then the best option is to reset the handset and then ensure you turn off wifi and data/internet before switching the handset off/on. Still annoying to say the least, but partial workaround.
Furthermore there is no automatic date/time setting to toggle on/off under the date/time settings (removed by the last update I gather?), just an option to toggle between 12hr or 24hr clock. My handset is on the latest OS version and firmware.
Any idea if Nokia/Windows are working on this issue? Just doing a Google serach for this issue and it appears that a fair few other Lumia 800 users are facing the same problem.
Thanks.

MY LUMIA 800 IS DEAD. PLEASE HELP!

I have a lumia 800 , 10 months old. I had been listening to music suddenly it started to flicker and suddenly stopped an switched off. i tried to restart it but it not working. I tried many key combinations ,for 10 hours since it died. there was 98% charge left when it died. When plugged to charger nothing shows up, even i tried charging from my laptop.
I read many cases similar to mine. Phone still under warranty period, will i get it repaired or replaced as it is an internal damage.
Another problem is I live in India. Im not sure that i'll get my phone repaired or replaced for free.

If your phone is under warranty and there are no signs of liquid or accidental damage then Nokia should repair it at no extra cost to you.

Lumia 800 Bricked - Please Help!

My Lumia 800 has bricked itself this morning. Like most of you I've been having the well-documented battery and wi-fi issues. I got the "stuck wi-fi" issue again this morning and in the past had powered off the phone to resolve it. Well - my Lumia won't power back on again.
Have tried charging, connecting to Zune and pressing and holding the power key for 10 seconds. Been in this state now for about 3 hours to no avail. I've e-mailled Nokia, but am off on holiday on Tuesday for 3 weeks, so I think I'm basically phoneless until the new year.
Does anyone have any ideas, or know of any other secret key combinations to jump the thing into life?
Thanks in advance.
Mark

i have a pretty brick too. nothing seems to be able to revive it.
i know this is digging up an old thread, but i was trying to re-purpose my old Lumia800 as a spare phone on a sim only deal from a different carrier, given that my current (vodafone) carrier is useless.
so. story time.
plugged in the 800 after being in a box for the past year or so. gave the battery empty symbol so left on charge. came back a couple of hours later, and nothing on screen. can't get the phone to boot or anything. however, holding down the power button and then releasing generates a vibrate, then a few seconds later, and shorter vibrate.
same for power+volume down buttons. so it kinda seems alive. left it overnight on charge.
this morning it was sat on the lock screen, and unlocked it. the homescreen buttons work, as in they show being pressed on the screen, but don't do anything.
got to work, downloaded the Lumia Software Recovery Tool. at this point i don't care if i wipe the phone. the software updates itself to version 5.0.5, and downloads the software for the 800. its about 415meg? version 1750.0805.8773.12220
the recovery then seemed to be working and doing something on the phone, and it looked like it needed to reboot the handset to do the next bit.
only the phone has not come back on. the powerbutton/cam button, and volume down buttons hold down and release trick seems to not do anything anymore, and my PC is unable to detect the handset as being connected to the usb ports? have tried multiple ports.
the software "wating for connection" advises hold down power and volume down buttons untill vibrate. no vibrate.
looks like it really has died this time.
any advice gratefully recieved.

Help! Lumia 800 doesn't charge after turning off

The battery of my Lumia 800 was empty, so it turned off.
I plugged in the USB-Cable and nothing happens.
I even can't turn on the phone by using the power button.
Does anyone have an idea?
The USB-Cable worked earlyer the day
Solved!
Go to Solution.

ok, puh, i fixed it:
I hold down the power button, the lower volume key and the kamera key for a few seconds, then i released the power button.
The device booted and i plugged in the usb fast
I read this in a german board, this key kombination is for a hard reset - but fortunally all my settings are still there

Nokia Lumia 800 - Stuck on 'Connect to PC' screen

Connected the Lumia 800 to my macbook air using the proper Windows Phone app on the mac. Phone connected no problem, backed up all my photo's and videos onto my macbook. Noticed there was an update available for the phone so I updated.
Towards the end of the update, the phone reset itself as expected and then failed to reconnect to the macbook. The phone was never physically disconnected at any point throughout this process.
The Windows Phone app asked me to connect my device and my device had the 'Connect to PC' image on the screen. Both were connected to each other. I left it sit for approximately 20 minutes and nothing changed so I restarted my macbook and again, nothing changed.
I disconnected the phone and tried a different USB port and the Windows Phone app appeared to attempt to connect for a split second but then stopped, no errors or anything.
I've tried a hard reset on the phone (wolume down, camera, power button) and again, nothing. I've let the phone battery go completely flat, again, no difference. I try plugging it into a direct power source to charge, guess what, no difference.
Right now the phone is sitting here, 'Connect to PC' image stuck on the screen, not connecting to anything. If I hold the power button for a few seconds, the phone vibrates, the screen goes black and after about 20 seconds the 'Connect to PC' screen reappears.
I have honestly tried every combination possible. At this point I don't care if I lose all my contacts and messages, I just don't want to be left with a brick.
Any help at all would be appreciated.
PS: I don't have access to a PC so I'm afraid that option is out. MacBook Air (less than 6 months old) and an ancient Ubuntu laptop but that's it.
Picture of "Connect to PC" screen attached.
Attachments:
Photo 1 (1).jpg ‏138 KB

You'll need to visit a Nokia Care Point or send the phone in to a Nokia Repair Facility. Use the 'Contact us' link on this page to get more information.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Wipe on Lumia 800 generate recurrent reset

Hi,
I wrongly did wipe my Lumia 800 (059M359).
From there, everytime I configure my device, and begin to transfer more data to it (like 2, or 3 GB data), it freezes... and when I restart it (just pressing power button), it comes back totally empty (like a hard reset).
Not surprising, I found another guy who has exalt the same problem. The only difference is that he has initiated the wipe on Windowsphone website, and me at OWA website.
I took the device to the Nokia Care Point last Saturday, got it today, where they have updated firmware and OS version. But, again, when I started uploading data to it, it stopped working again, and I lost all my daily configuration.
What should I do next?
Thank you,
Alessandro

Hi Mineirinh0,
Thanks for your posts and welcome to the forum.
I would like to advise you to return to the Nokia Care point and ask for them to flash your Lumia, not just update the software. This will however wipe it clean and remove all personal data so make sure your have a backup by syncing media files using Zune and your contacts and calendar(s) to their respective accounts.
If you want to contact Nokia directly on this please contact Nokia Care through phone, mail or chat (where available). Contact information for both Nokia Care and a Nokia Care Point can be found using this link. These forums are mainly a user to user support forum, please see the forum guidelines if you have any questions on using the forum.
Hope this helps, let us know how you get on.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Lumia 800 turning off randomly

hi All
I'm having an odd problem with my Lumia 800, that I hope you can help with. The phone randomly shuts down, it doesn't seem to be related to the power levels as it does it when fully charged. It can go 2 days or 5 minutes before doing this. The odd thing is that to turn it back on I have to plug it into my PC, it comes back on immediately... it does not seem to come on if I plug it into the mains. This is a recent issue it worked for a couple of months without any issues.
Any ideas? I'm based in london on an Orange contract. Thanks for you help in advance.

I'm having a similar problem, my 800 switches off in mid conversation sometimes and restarts. This is very frustrating as most of my calls are to clients of my small business. However the caller ID from that call doesn't record as would usually happen.This is not so bad if it's a current client as I can call them straight back on the landline but if it is new business I don't have that option as I have no number :-( (therefore lost business)
I am getting really hacked off with it and could do with a proper answer.

Problem in lumia 800

I bought Lumia 800 a 6 months back , it always gave me a hanging problem while the call ends , nokia people fixed it somehow . here is the new problem , while i was listening to the music on lumia i heard boom noise and then the set hanged . none of the button or touch s working , it just got hang in music player since yesterday . please help !

Hi
Sorry to hear about that. Firstly have you tried resetting your device by holding the volume down, power button and camera button together for 10 seconds to force the device to restart. Give this a try and see if it helps. If not then try plugging your device into your P.C and start up the Zune application and see if you are able to restore your previous firmware on the device. If none of this helps then you may need to visit a care point which you can find the nearest location on the below link:
http://www.nokia.com/global/support/locations/
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia lumia 800 signal problems

I have a lumia 800 with terrible signal issues. I know it is the phone and not the signal strength as i have a htc phone for work on the same network. The problem mainly is that the signal will dissappear for hours at a time, even restarting the phone doesn't help, when i have full signal on the htc phone constantly. I have issues with the phone freezing and needing to be restarted, delaying by upto 2 hours sending or recieving push messages on social apps and in general being very slow compared with the htc. the htc is on the android system and works superbly, only had a couple of minor problems with it. Is it likely that i have a faulty phone or am i just expecting to much from a phone that is over a year newer?
I like the phone, style wise just wish it worked.

i too have this problem, help needed

My new Nokia Lumia 800 changes date and time after...

When i switch off and on my Nokia Lumia 800, date and time changes: from 2 september 2012 8.00 to 2 march 2013 14.00. I need help to understand this strange problem and find a solution.

chrysale wrote:
I had the same problem with my Lumia 800. The Lumia 800 kept changing time and date as soon as I switched it off and turned it back on. In my case, doing a HARD RESET helped to fix this. BEWARE! You will lose all your data!
Switch off your phone, hold Volume Down, Power, Camera buttons down. Switch phone on. As soon as it vibrates, release Power button, keep Volume Down and Camera button pressed for a few seconds.
I have the same problem and after going through all the various support sites- Nokia, O2, and endless forums I was told the same thing "Make sure your auto-update for date and time is switched to automatic" But after telling them I don't know how many times that my Lumia 800 didn't have this option, only a 24 hours switch I was told there was nothing that could be done. However I appear to have sorted it out myself. The problem appears to be (or on my phone at least) is wi-fi connection, before I turn my phone off I have to disconnect from wi-fi and when I turn the phone back on the date and time stays corrected.
When I set the date and time manually (for the 3000th time!!) I held in the power button until the slide down close screen disappeared then released it and the phone restarts, then I done it again- same proceedure just to be sure and ever since the date and time has stayed correct. BUT BE SURE TO TURN OFF WI-FI BEFORE SWITCHING PHONE OFF. Hope this helps

Lumia 800 not switching on. Dead?

I have had my Lumia 800 for a little less than a year and 6 months without any major problems besides the typical battery issues. Few days ago, I restarted my mobile (long pressing the hold/lock button till the goodbye message appears) only to never switch on again. I tried every possible key combinations, tried charging through the power outlet & the PC yet the phone wouldn't switch on. Please help.

Was the battery fairly when you rebooted it? Is it possible that the battery is dead? If so you could try charging with a high output charger, such as one for a tablet.
Other than that, have you tried rebooting the phone again by pressing and holding the power button for at least 10 seconds or so?

Lumia 800 IS restarting continously | HELP ME

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