Lumia 800 - Music store user ID

Hi - Can I create a new user ID in Nokia Music in the existing Lumia 800 phone? If I reset the Lumia 800 and create a new user ID can I browse Nokia Music on the existing phone?
I was told that we cant access the new user ID on the same phone as the old user ID will be linked with the IMEA number. Is it true?

It depends on what access you have to the store. If you have Nokia Music Unlimited then yes, otherwise no.
If you have NMU you need to contact Nokia Care to get this fixed.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Similar Messages

ISSUE in Nokia Lumia 800 music transport controls ...

http://www.youtube.com/watch?v=K0GwSfd4T0s
As you can see at the above link, you can forward to the next track by 2 clicks or backward by 3 clicks. The same controls can be done to the radio also.
But what about when you turn off the screen???
With the screen off, the same controls can be used only to the radio, you can change channels forward or backward, but you cannot do the same at the music player for mp3 tracks.
Why?
Is that an issue? It is too useful to change tracks via headset, specially when you have your lumia in your pocket. What is the meaning of not working that control? If the screen is on, i will change the track via the phone, not via headset button.
Thank you in advance,
Giannis.

Try using it after the screen has been locked for 1 min. That's when it stops working (at least for me).
I can control the music for say, about 1 minute after I've locked the screen, then it stops working.
In order for me to get it to work again I either have to press the lock screen button or hold down the mic-button for voice activation and then cancel it. Then the music starts playing again (if I've stopped it). Only this time the controls work for about 20 sec.
Seems like the phone goes into some sort of sleep(?)-mode or something similar when the screen has been locked for a while.

Nokia music store not working on Nokia lumia 800

How can fix the problem only from my phone ?

we are paying so much money and fine day it decides dat only windows 8 can have music store. ...this is totally unacceptable...doesn,t our money have any value...i will never go for any Nokia phone in future nor am i gonna suggest it to anyone
Moderator's note: This post has been edited. Let us maintain the friendly & respectful atmosphere of the Forum.

Can my wife use her iPad to get access to my music via iTunes Match and still retain her iTunes store user id?

my wife has a new iPad and iPad Store user ID. I have a seperate iTunes store user id and subscribe to iTunes Match. All my music is now in the "cloud". Can my wife get access to my music via match and still retain her iTunes store user id?
The only way I seem to be able to get Match to work on her iPad is if she uses both my iCloud user ID and my iStore user ID.

Essentially I have the same problem. My spouse and I have a shared music collection on 1 computer. We've used different id's for our various devices for years. Currently we both use iPad minis iPhones and AppleTV. I have iTunes Match on my account. Recently we haven't been able to access songs bought or downloaded by the other id. iTunes says that the computer is associated with another id. In fact we have 1 song that didn't finish downloading when an album was bought on my spouses account while the rest of the album is there. My suspicion is that I will need to go down to a shared id when we buy our new MacBook Pro for Boxing Day. But, if we do that are we able to have separate calendars and passbooks and other features? Is there another option? I'm willing to stop using iTunes Match if necessary.

Nokia Lumia 800 & Nokia music unlimited

Hello!
Does Nokia Lumia work with Nokia Music Unlimited? Lumia appears in my Nokia music player ok and I changed
my account to Lumia (registere new imei code). But when I try to move music to Lumia, it says my phone is not registered Nokia Music Unlimited device.

It is that simple. When you log in to Nokia Music from the Lumia, you are logging into the version of Nokia Music where you buy tracks/albums invididually with credit you've purchased.
Even if you with some other phone model with the Nokia/Ovi Music Unlimited (or Comes With Music) might have been able to log into to the store with free/unlimited music.
If you have downloaded music to your PC from the "unlimited" Nokia Music store and it is now on your PC, you can burn it to a CD and then "rip" the music back to the PC and then copy it to the Lumia. You can also keep playing it on that PC, or keep copying it to the original "unlimited" phone model (if you still have it, and it is still working). If you change your PC, you might even be able to re-license it for the new PC.
You probably won't be able to copy it directly (re-license it) to your Lumia.
Check with (call) Nokia Care (Nokia's customer support) to be sure.

Can't find Nokia Music on Lumia 800

I can't find Nokia Music in the installed applications. I have gone into Marketplace to try and find but can't see it anywhere. Searching for nokia corporation not helping.
I'm form Denmark and my Lumia 800 is unlocked.

Hi spaceman2k1,
Welcome to the forums and thanks for posting!
Unless it is not available for your region yet, you can check with your local Nokia Care, Nokia Music should indeed be available in the Nokia Collection on Marketplace.
If the application is not available there I would suggest that you reset the Lumia through Settings>about>reset your phone.
Before you reset make sure your contacts and calendar are synced with your LiveID. You can sync mediafiles with Zune.
After the reset make sure you enter your LiveID and Nokia Account when asked and download the app Reinstaller from marketplace which will get all your previously downloaded apps back to the phone.
You should be able to download Nokia Music now.
Let me know how you get on,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Lumia 800 reboots when listening to music while th...

I am noticing this after applying the latest update.
If the phone is being charged, and at the same time music is being played (using the headset), the Lumia 800 seems to reboot after about every 10-15 minutes. Can confirm and reproduce this on my phone. Is this generally an issue, or only a problem with my handset?

Hi,
I have read some post in Microsoft Answers on this issue. Seems like problem occurs when you play songs using Smart DJ mix with incomplete metadata(album artworks, bios..etc).
If songs in your collection cannot be recognized to by Zune Marketplace it forces the phone to reboot. I can give workarounds:
* Before syncing/adding music to your phone download all the metadata and exclude those who lacks.
* On your phone don't connect to zune if listening to those music not recognized by Zune Marketplace. That is going to phone Settings>Applications>music+videos toggle Connect to Zune to Off.
I am really disappointed on my Lumia 800, now I am working for my moneyback.
It appears that NokiaMS still not finished with WPBeta.
Nokia I didn't sign-up as a Beta tester. I am no guinea pig.

Bluetooth drops during music selection Lumia 800

Hi all,
On Lumia 800 while playing music via bluetooth to Play 360 speakers, I find that bluetooth disconnects when changing album. This is using Zune/X-Box Music Pass and streaming music.
To reproduce:
Switch on bluetooth
Connect to Play 360 speakers
Start Music & Videos app
Swipe to Zune page
Tap Marketplace then Music
Start streaming/playing something
Tap Back
Select something different
If there's a slight delay (fifteen seconds) before the new selection starts streaming then bluetooth disconnects.
This is really frustrating as I then have to go to settings->bluetooth->Play 360->connect every time.
Is this a fault with my phone?
Thanks
Matt
Update:
This also happens if I simply pause the music for about twenty seconds and then try to resume playback. If the stream doesn't start quickly then bluetooth disconnects.

is your play 360 plugged in, or running of the battery.
I found that happening to me and after a charge of the battery on the play 360, worked fine again.
that really is a great speaker, amazing how long it will work on one charge!

Freezed Lumia 800 Tango while listening music

Hi
Since I updated my lumia 800 to Tango It has freezed 5 times while I am listening to music plugged to 2.1 speakers while it is charging.
Lumia 800 + charging + 2.1 speakers wired = Annoying to me
I have to press long time the power button, restart it and play again music praying it won't happen again.
Anyone with the same bug?
Any solution?

Hi,
Just don't use your phone while charging!
Mine was not updated yet to Tango so I cannot check or replicate it on my device. By the way my phone freeze even on 8107 OS version.
Screen freeze when I listen to music(MP3) and let music+videos app run on background and try to read mails for more than 3 mins. Same happens when I suspend or pause music and tries to read mails.
It's either the native music app eating all the RAM or my phone is a faulty one so I have presented it to Nokia Care with some other major issues.

Changing User Accounts in XP. New account wont access Music Store

We have been ituning in Windows XP Pro happily. Our laptop has 2 XP user accounts you see at log in. The Itunes is set up under "Dad" (who is an administrator). We want to set up Itunes under "Son". So we installed Itunes (from scratch off the internet) into Son's User Account.
So far, so good.
"Son"'s Itunes works fine WITH ONE EXCEPTION...we can't access the Music Store to buy tunes, look at the shopping cart, etc.
The error message is approximately "Itunes can't access Music Store server...."
HOWEVER, when we log back on as Dad's XP account, it works just fine. Go back to Son's XP account, no good.
I tried logging off in the Dad account. Didn't help.
Any ideas? We are getting full internet access on the Son's User account. If we can only get one User Account to work with the Music Store. That's fine. We want to switch it to my son's XP Usre account.
Dell Inspiron 6000 Windows XP Pro
Windows XP Pro

Create individual Windows user accounts for everyone, then look here:
This should help:
iTunes: How to share music between different accounts on a single computer
Note that when it says "publicly accessible location", it needs to be a place where everyone has read and write access.
Regards.

Lumia 800 and zune music syncing issues?

why is it that in the zune software the music artists does not match the lists from my collection (pc) to the contents in the phone, this is getting frustrating.
in my computer there are a total of 264 artist and over 400+ songs. but checking the phone 52 artists only appear, though the songs are there but all the others excluded from the 52 artists are classified as unknown.
i have manually edited it from my computer and from zune as well. so its impossible to have missed labeling the artist etc etc. any help here?

Check whether you may have use your Lumia 800 on another PC initially so it has it's primary sync relationship with that PC.
When you connect your Lumia with your PC and Zune starts select 'phone' and verify the sync relationship which is shown below the phone image. If this says 'guest' you will have to click 'Change Sync Relationship' to move it to the PC you are using.
On any other PC you can remove the phone from the list of know devices through Settings>phone>sync options and click 'forget this phone for each phone you wish to remove. If multiple phone are known to this install of Zune you will see left and right arrows besides the phone image with which you can select the phone to change settings for.
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Cant find music store in my lumia 920, plz help~

I cant find the music store in both XBOX Muisc and Windows store

this is what happens in my phone, there is no music store
Attachments:
wp_ss_20121225_0001.png ‏83 KB

AOL users who can't connect to music store, come here!!!!!!

I was searching for web accelerator threads, since I couldn't connect the music store, and then I typed in, "aol web accelerators," and I found a thread that could turn off my AOl accelerators, but I couldn't turn it off. But the poster helped me enough, how to connect to the itunes music store. Enough about how I found out how to connect, and just forget about what I said before and follow these steps, hopefully it works. Sign out of AOL, if you are online. Go under you START menu on your computer. Then go under ALL PROGRAMS, or PROGRAMS. Then go under AMERICAN ONLINE and from there click AOL SYSTEM INFOMATION. When that box comes up, at the top of the screen click UTILITIES and at the middle of that section it should say, AOL ADAPTER, and press REBUILD AOL ADAPTOR. Once you press that, another box will come up that says something and under it it says OK, so press OK. After that sign on to AOL untill AOL is completely connected to the internet. Then try and go into the music store.
It worked for me, so hopefully it'll work for you.
Thanks for reading.
Windows XP

Yeah It would be nice if the put ALL windows forums in one section and leave it out of the mac sections, or atleast split the ipod forums one for windows one for macs but ho well...
I know for iTUnes they have a windows only section, but then for some reason they dumped all windows topics in the iTUnes for mac section too. so Time to Time we get mac posters here and have to redirect them

Lumia 820 Music Sync issue.

I installed 16GB micro SDHC card into my Lumia 820 and set as default for music and pictures. I try to sync music between my mac and phone. But the end of the sync, error message comes up which says all the music can't be copied. When I check the storage section on my phone. Music and video shows 0 and seems like all the music is in "Other" section. Couldn't see anything under "Music". Tried Google and can't find any solution. Please anybody can help me. Thanks a lot.

I have also experienced the same issue and wasted about 4 hours of my life yesterday attempting to deal with it.
Music syncing to SD is horribly broken on the 820, on both 1232.2109.1242.1001 (original) and 1232.5951.1249.1003 (portico) firmwares.
I have ended up in a state where I have had to factory reset to fix the mess on 2 occasions now, on both original and portico firmware. This issue is definitely not fixed in portico.
For some obscure reason, particularly when using the desktop sync app, if it fails and tries again the music app gets very confused and displays an array of duplicates. If you perform an SD card format whilst in this state, the music app still 'thinks' that some of the music is still there and displays it as such. The only way to fix this erroneous display is to factory reset, which is far from ideal.
A workaround to the duplicate issue is to *not* use the desktop Windows Phone app, which seems to be horribly broken.
The Metro app often says that it 'Cannot copy the file to your phone' but it actually has without any issues, go figure.
I also noticed that some SD cards simply don't work properly in the 820.
I firstly tried a brand new Samsung 32GB which intermittently stopped working when syncing, dragging and dropping, and downloading on the phone causing the store to refuse to open necessitating a reboot.
I'm currently using a Transcend 8GB which does not exhibit that problem.
I tested the Samsung on my PC and it works fine, but I returned it to Amazon as faulty and exchanged it with a Sandisk 32GB, so I'll see what happens with that when it arrives I guess.
I don't know if this is a Nokia issue or a Microsoft issue. But someone needs to step up and fix this, because a 'switcher' from another platform will return the device immediately.
I've been a Windows Phone user for some time (Omnia 7, Lumia 800, then 820), but seriously, this issue was really making me consider my choice of platform.
Music syncing to SD *needs* to work and it needs to work reliably.

Nokia Lumia 800, Depleted battery Won't start up.

Hi, After being away for home for 5 days with no charger for my Nokia lumia 800, I foolishly allowed it to run out of battery, Unaware of the problems this can cause due faulty hardware, thanks to Nokia I returned home and plugged the phone into charge. I have allowed my Phone to run out of battery many times before in the past as you wouldn't expect any problem to come of it. After many hours of the phone being on charge I went to turn it on, it vibrated and came up with the phone providers image then no further, it stayed on this image for hours until I held down the power button and it would turn itself off. Not being to worried at this point I went online to the many chatrooms, helpline, youtube videos you name it to source a solution. Having tried absolutely everything, about 10 times nothing has worked to multiple button combinations, heating the phone up, plugging into PC with zune - everything. Now slightly worried as I really do want this phone to work and not have to buy a new one at a great cost. This is not a problem I have cause, it's a problem with Nokia, and the manufacturing of the phone, So if no one on here will be able to aid me in fixing the phone, once I return to the UK I shall take it into a Nokia store to get it looked at, which i won't be happy to do as many of the Nokia outlets are in unconventional locations such as Glasgow.
Thank in advance for any Help which is much appreciated,
Lambtj
Solved!
Go to Solution.

You are posting to a user to user support forum here and not contact ing Nokia Care. If the 800 will not start anymore and you have done all you say you have done it's likely the battery needs to be replaced.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 800 - Music store user ID

Similar Messages

Maybe you are looking for