Lumia 800 not switching on. Dead?

I have had my Lumia 800 for a little less than a year and 6 months without any major problems besides the typical battery issues. Few days ago, I restarted my mobile (long pressing the hold/lock button till the goodbye message appears) only to never switch on again. I tried every possible key combinations, tried charging through the power outlet & the PC yet the phone wouldn't switch on. Please help.

Was the battery fairly when you rebooted it? Is it possible that the battery is dead? If so you could try charging with a high output charger, such as one for a tablet.
Other than that, have you tried rebooting the phone again by pressing and holding the power button for at least 10 seconds or so?

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Lumia 800 not Switching On

Please help me..i swich off my lumia 800 a day ago, and i was swiching it on.. up to date no power on. i have tried to swich it on several times but still no power..i have charged it, used the usb to my laptop but still the power cant on. please help me. i need your help.
Moderator's Note: This post was edited. A more appropriate subject was provided.

Who is Ela? Try pressing and holding the power button for around 8 seconds until the phone vibrates.

Lumia 800 not turning on

lumia 800 not turning on when i press power button it just fire's up and than says good bye...???? this phone is like days old....

Hi Jenniferrl,
Welcome to the forum!
Have you tried charging the phone through a PC? Please note that it may take time before the phone will switch on. You can also press and hold the Power button for 15 seconds. Check this link for other troubleshooting steps:
http://support.microsoft.com/kb/2606900
I hope this helps.

Lumia 800 not picking up 3G T-mobile network

Hi there, I am having problems picking up the T-mobile 3G network with the Lumia 800. The phone works fine on the 2G EDGE network...but data connection is soooo slow!!! I think the phone may not be compatible with the 3G network. Anyone having the same issue?
Thanks in advance.

When you sday T Mobile, you mean T Mobile USA or one of the many T Mobile's of Europe?
In Europe T Mobile uses the same frequencies as the other operators. In the USA, T Mobile uses a unique frequency band called AWS only used by them, and a canadian operator (and one in Chili I understood).
In total there are 5 3G frequency bands used in the world, and 4 GSM bands. Almost no phones have all bands. (In fact Nokia Symbian3 models are almost the only models that do.) Most phones have a subset only.
The Lumia 800 has 3 of these five 3G bands. But there are two models.
1) The European model (still sold through Amazon or other channels in the US,) has the 900/1900/2100 band, which makes it work in Europe, most of Asia and on most of AT&T's 3G network.
2) The US model, which has the 850/1900/2100 bands, which makes it work on AT&T, and most of Europe and parts of Asia.
Neither of these two models work on T Mobile USA.
The 710 model, when you get the US model at least, does work on T Mobile USA though.

Lumia 800 not booting even not vibrating

hey, somebody help me
i restored nokia DLOAD from qualcomm bootloader. No error duaring restoration but when I turn on it does not boot .
It does not vibrate when I press (VOL+) + (POWER) or any combination.
How to repair it ?
Plz HELP ......
Solved!
Go to Solution.

Hi kleen120,
Welcome to the forum!
Do you mean the phone is now stuck on the Nokia screen and won't go through? Note that using third party apps to restore the phone's software will void its warranty, but you can still try the steps shown at this link to further isolate the issue: Troubleshooter for Nokia Lumia 800 - My phone doesn't work as expected.
Note that this link is for a specific region; it's best to try searching the troubleshooter page in your local Nokia website. Check this link for the Nokia global support page: Nokia Wayfinder. This link might also help you find a local Nokia Care Point in case the troubleshooting steps didn't work. However, charges will apply for out-of-warranty devices if repair is possible.
Let us know if you need further help.

Power/lock key for lumia 800 not working

the powe/lock key for my lumia 800 is not working, i have to use the camera key to unlock the phone, please can anyone tell what to do. thanks

Try getting in touch with Nokia Care as it would seem you may have a hardware fault.
http://nokia.com/support

Lumia 800 not reading microsim

I just received a second hand Nokia Lumia 800 from a friend. The problem is doesnt seem to read microsims (tried several other than my own). Is this something repairable? The phone is out of warranty. I think.

Cold be one of these reasons:
1. Phone is locked to a different network than your sim, ask your friend.
2. Phone has been reported as stolen and black listed, ask your friend.
3. It has been dropped or moisture damaged, ask your friend.
A Nokia care point may be able to help you, give your nearest one a call.

Lumia 800 not accepting a charge

Well the really bad experience I've been having with the phone's WP7 os has been joined with the phone developing quite a large problem. If I plug the phone in to charge it I get the symbol to say that it is charging (the heart on the battery) but it puts no charge into the battery. As the phone auto turns on when the charger is connected it emptied the battery by trying to recharge it. (still don't understand why you can't turn the phone off to charge it quicker like you can with pretty much every other phone). When I'd let the battery drain totally before, then put it on to charge you get a big picture of a battery with a red line at the bottom, but once there is no power left it won't even do that.
My issue really is that if I plug the phone into the laptop, the laptop recognises that the phone is there and try's to install it as a disc drive but it still won't accept a charge. Is this a common problem with the phone, it is just over 1 month old and I wouldn't expect it to have this kind of problem yet? It's just that if this is a known problem then I don't want to have the same phone again and will push the retailer for a different one.

When plugging your L800 to you PC, you need to install the program Zune. There's no PC recognition for this phone every thing is synced w/ the Zune program. I suggest you update your phone firmware using Zune, to fix all the bugs on your phone. Charge your phone on a wall charger for a few hours. Another thing to do is install the diagnostic tool, to do this on your dial keypad press ##632# and the tool will be added to your app list. You can check your battery status along w/ other tests on this app.
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)

Lumia 800 not restarting

Hi i bought this phone 6 months back, couple of days back while on the call it suddenly swtiched off and was not restarting, i tried always to restart the phone. Next day i took it to service center and they told that there are water frengs track on the phone and if it needs to be repaired and would cost extra as it is not covered under warranty. Was told in next 2-3 days the mobile would be ready.
I agreed for this hesitantly as the device was always away from water and that it got switched off while on call and was far away from water, after a week i called the nokia care to find if my phone was ready. To my surprise they told the engineer is working and after 2-3 days it would be ready. i called them back to know if it was ready they again told the same. i called them back after a week to know that still my mobile was not ready as the device was not able to BOOT and they have ordered for some cable and after it comes the device would be ready in next 2-3 days.
But would like to know if the BOOTING of the device has got something to do with the water frings on the side.

If the device has been exposed to moisture (water, steam, sweat, rain, condensation etc). then it could well be the damage caused by the moisture that is preventing it from booting. Any form of moisture can damage the internal components.
All you can do for now is wait and see what happens. If you are unhappy when you eventually get it back you will need to submit a complaint to the repair company or to Nokia in your country.

Lumia 800 not connecting properly to ZUNE

I'm getting a message on my phone that an update is available. So when I connect my phone it recognises it and launches Zune, but I am unable to do anything with the content that is on it or load the update.
On the "Summary" page of ZUNE it says "(phone name) is using your device. To see sync, close that program."
What does this mean? What program do I need to close in order to run the update and delete music from my phone?

I have exactly the same problem.
I already tried reinstalling Zune & rebooting pc / phone.
How can I solve this? It's urgent, I can't upload anything...
Thanks! In attachment: u see the error.
Attachments:
sync.docx ‏153 KB

Nokia Lumia 800 completely dead

A few days ago my Nokia Lumia completely died on me. The battery wasnt low or anything, it just switched off and refuses to come back on. There is no light or vibrations.
Ive left it on charge and the phone heats up but theres no life!
Ive tried all the key combinations and none works.
I cannot take the phone back as its pass the warranty/guarantee time, so would have to get it fixed...anyone know of a good cellphone repair place in the West Rand, Johannesburg, South Africa - that knows how to fix Lumia's...
Ive been a customer of Nokia since my first 3310 and never have i had such a problem...I'm so dissappointed....Ive lost all my contacts, data and pictures
Solved!
Go to Solution.

Old solutions for your problem, you can check them out.
1. "Lumia 800 not charging, totally dead"
2. "Lumia 800 wont power on or charge"
-Thanks
Click on "Accept as solution" if it worked for you else if it was helpful you can click on "Kudos star" below.

Lumia 800 cannot receive business card

Hi
I have brought lumia 800. unexpectedly my wife send me business card to me. The sendding mobile shows as delivered and my lumia 800 not even shows a notification by sound/sms/light...
I tried with several phones. result same..
Please let me know the cause of the issue at the earliest... Its annoying to know my phone not having some basic features.

2 things. this is the wrong place for this post. this is the updates page
2nd have u tried sending it trough bluetooth to check
and has the lumina possibly auto saved it as contact already

What happened to the Lumia 800 design???

Well it's obvious that the current Lumia 800 is on a dead track since it no longer supports an update to the new OS. That wouldn't be much of a problem when the new Lumia designs were based on the 800. Unfortunatelly though the new x20 series are utterly boring! (except for the 920, but that one is too big/heavy and without amoled)
I really can’t think of any reason for redesigning the phone. The 800 was differentiating from the rest of the market and very stylish. Like Apple, Nokia better had to keep on to this winning design so it's recognizable. But just adapting it a bit, bringing better hardware and so on...
Maybe I'm wrong here and it's just me that loves the 800. So for me it’s a difficult dilemma, I have to choose for design or functionality where both should have been joined…

The lumia 800 has a superior design.
It is the most beautiful smartphone nokia, is simply a piece of art, either in size or in design.
All 20's are horrible

Instagram for Nokia Lumia 800

I have a Windows Phone, the Nokia Lumia 800 (not the most recent Nokia Lumia). I have heard that a new Instagram app has been created for Nokia Lumia called "Itsdagram" but it seems to be more for the later Lumias. Does anyone know when this up will be ready for Nokia Lumia 800?

Hello,
Skype for Windows Phone 7 has been discontinued and stopped working. Please read this:
https://support.skype.com/en/faq/FA34489/is-skype-for-windows-phone-7-being-discontinued
Skype für Windows Desktop: v7.4.x.102
Skype für Mac OSX: v7.7.335
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Lumia 800 and 23.976 FPS MP4 - Playback Issue

Quite lately, I have been wondering, if I should bring up this issue or not. Thought, what the hell - lets pen it down anyway.
So here's the deal, I have a lot of 720P DTS/DD HD movies which I generally re-encode to H.264 lower bit rates (1500 to 2000 kbps) and Audio to AAC and finally MUX them in MP4 (sounds terrible right !). The resultant file plays fine on VLC, HOWEVER, its terribly laggy/jerky on Lumia 800.
After a lot of hit and trial, I found a workaround though : Mux the H.264 Video stream @ 25 fps and Speed up the Audio from 23.976 to 25. Now the movie playback on Lumia is tolerable but not that smooth.
My N8 can play 23.976 Movies just fine. Now the Question - Why is Lumia 800 not able to playback the most widely used 23.976 framerate encoded movies and why I have to increase the FPS (to 25) in order to achive a decent playback.
PS: Movies which are @ 30 fps has absolutely brilliant playback on Lumia, though. But unfortunately, we cannot speedup 23.976 to 30, coz speeding up the Audio to 30 framerate makes the audio sound terrible and cartoonish.
EDIT : Let's make it more clear. The culprit is not 720p. I even tried resizing the video to 800x450 (Progressive) and keeping the original framerate to 23.976.The playback is still noticeably jerky. So the culprit is definitely the framerate.
Cheers !!

@ noenid : Hey buddy... Still stuck with the playback issue.. I realized that long back and am glad that I finally gave up on Nokia. Few weeks back I just bought Sony Xperia Z. Now that's what a "smartphone" should be... Its almost impossible to find something that the "Z DOESN'T DO"...
Maybe Nokia can convince Microsoft to re-design the Windows Phone OS and bring it at part with other OS. I really don't know why Microsoft chose to go the "Apple Way"... They may say "Security" >> to which I say "**bleep**"....
And why do I say **bleep** ?? Depite all the security and locked OS API's, I still don't see any substantial acceptance of Windows Phone OS in Business community... Android on the other hand, was highly criticized for being "vulnerable" >> But look around man... Almost every banking / IT / Financial Sector have their apps on it.. I really don't want Windows Phone OS to roll-over and die...
As they say: You can fool me once, but not twice...

Lumia 800 not switching on. Dead?

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