Lumia 800 Sound problems on call

Hello guys.
I wanted to know if anyone has ever happened to this thing with this beautiful terminal.
Many times when I answer a call can not hear who's calling me and after many tests I noticed that, if when I answer I hear a noise as if it were turned on and off for a moment on the speakerphone, it means that I will present this problem and the only thing to hear the other person is to activate and deactivate the speakerphone.
There is success?
Thank you.

Since you have already checked settings and reset the phone and the problem still persists, then it is very likely a hardware problem. Perhaps it is time to pay a visit to your local Nokia Care Point. You can locate your nearest care point using th link below.
www.nokia.com/support

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Nokia Lumia 800 microphone problem (sounds like a ...

I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...
Solved!
Go to Solution.

Hi,
It Happens with Lumia 710 Also
Animali wrote:
I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

Lumia 800 microphone problem

Hello, I have a problem with my Lumia 800 microphone.. when someone calls me, or I try to record a video it doesn't work, I can't hear what I sad in the video, neither people can hear me over their phone, but for example when I try to use voice command via Bing/Tell Me it works, it records my sounds. What's the problem?

Hi,
It Happens with Lumia 710 Also
Animali wrote:
I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

Lumia 800 sound option

is there any way to adjust the volume for calls while using the earphone/headphone which comes with lumia 800 package?? the sound is too loud and i could not reduce the sound, besides, right after the call, if i listen to misic, the volume option is not working and is too loud.

Hello,
I have the same issue, I cannot use earphones for calls, the volume buttons are disabled.
I also have switching noise when I accept incoming call.
My fw: 12070 did not solve this problem.
Please comment.

Lumia 800: Odd problem

Forgive me if this is a repeated problem, but I cant seem to find a solution to this anywhere.
My Lumia 800 will boot up fine, I can enter the sim pin number and the phone unlock code to get to the home screen. But then it freezes. unable to scroll in any direction. Initially, was able to slide the screen to the Apps list, where i could scroll freely through everything, left right up down, even in App sub menus etc, but now even this ability has stopped.
The phone now boots up to the home screen and just freezes, though the tiles are still animated. The back, windows and bing buttons don't work either.
If I boot without a sim, I can click on the 'close' button of the SIM not present dialogue box, but the home screen is still frozen.
Totally flummoxed on this one. I'm sure I've tried a soft reset at some point to see if that cures it. Now considering a hard reset and then a restore from my computer and a re-sync.
Will this cure the problem, or is it a warranty repair job?

Yeah. It happened about a month ago, but cleared itself after being left off overnight.
Tried without sim, can select close on the 'no sim emergency calls' dialogue box, but it still freezes on the home screen.
Oh, now I've just got a display of greeny coloured static on my screen. It's just going through cycles of greeny static, then black, then static. Alomost as if it's powering up and then not.
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Still, managed to get my X6 running, so all is not lost.

LUMIA 900 - Sound Problem

Hi
I have posted my findings in the lumia 800 problem but thought I would make a another post Just to highlight the problem with the Lumia 900 as well.
My One Day Old lumia 900 was struggling with the sound from speaker and by the end of the day there was no sound coming from the phone speaker.
But I have found out that if you press between the WINDOWS LOGO KEY and the SEARCH BUTTON the sound comes out just fine.
So This is Basically a Hardware Fault on behalf of Nokia as this seems to be a loose Connection somewhere inside the phone.
I have emailed support and will take the phone back to Phones4U from whom I purchased the phone and will keep you guys updated as to how things turned up.
I am really sad about the events as I was quiet Happy with my purchase.

I had the same problem in my lumia 900. So what i did is first figured out different sound cercuits available to it and check all the options. At last i suceeded. I turned on the alaram and as soon as it rang, it opened up other channels. So give it a try...

Nokia lumia 800 signal problems

I have a lumia 800 with terrible signal issues. I know it is the phone and not the signal strength as i have a htc phone for work on the same network. The problem mainly is that the signal will dissappear for hours at a time, even restarting the phone doesn't help, when i have full signal on the htc phone constantly. I have issues with the phone freezing and needing to be restarted, delaying by upto 2 hours sending or recieving push messages on social apps and in general being very slow compared with the htc. the htc is on the android system and works superbly, only had a couple of minor problems with it. Is it likely that i have a faulty phone or am i just expecting to much from a phone that is over a year newer?
I like the phone, style wise just wish it worked.

i too have this problem, help needed

Nokia lumia 800 video problems.

Hello, my friend in work has a nokia lumia 800 which a couple of days ago just stopped playing all kinds of videos, be it videos he has taken or on youtube or any thing!
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Cheers

WhatAmIDoing wrote:
I seem to have a similar problem. After the most recent software update I can no longer play back videos that I have taken with the phone! I can play you tube videos ok, but not ones I take with the camera. Any suggestions why? I can't find any settings which I could have changed? The files play fine on the computer.
Thanks
What happens upon trying to play the videos? Is there any error message or is it just showing a blank screen?
You can try to copy the videos to your computer, delete the videos on your phone and then transfer them back to the phone from your computer.
If this would fail, you may consider resetting the phone by going to Settings and then About. As this will delete all the contents of the phone, ensure to sync your files or to create a backup copy. See Reset and restore your phone found in the below link for more information as regard to syncing your files, resetting the phone and restoring the files backed up:
http://support.microsoft.com/kb/2606900

Lumia 800 crash problems after running Network Set...

Hi!
Long post coming up but if somebody at Nokia reads and makes sense of it and a fix comes about then it'll have been worth it.
Phone: Nokia Lumia 800 (sim free)
Firmware: 11500
Location: UK and Ireland
Since I got my Lumia 800 (November) I've been traveling between UK and Ireland a lot.
The phone works fine in the UK but in Ireland, when I put in my three.ie sim the phone keeps crashing during network related operations such as coming out of flight mode or reading/replying to a text message.
It's not a dodgy sim because this is the third one (I get a new payg sim each month) and this problem has occurred throughout.
At first I noticed that I could not configure the phone where MMS and internet data worked at the same time. If I added the 3internet APN then data worked but MMS didn't. If I deleted the APN then MMS worked but data didn't.
Another problem with this phone in Ireland was that it kept crashing whenever I took it out of flight mode. Again, this did not happen in the UK with my UK (Three network) sim.
As this has been happening from the first days that I got the phone I've been looking for a solution/workaround the whole time and I remember one of the first bits of information I found was somebody suggesting that the phone worked fine with the first sim inserted (which in my case was the UK sim). That stuck with me and when the Network Setup app (from Nokia) appeared I thought "ah! this makes sense, now I should be able to switch sims".
Unfortunately the app did not fix the problem of not having a unified network configuration for data and MMS.
This week I bit the bullet and reset the phone with the Ireland sim inserted. O...M...G...!!! Internet data AND MMS now work (in Ireland) and I have not gone anywhere near the APN configuration.
I used the phone for an hour surfing, checking emails, sending texts and MMSs, all was good.
Then I thought about the Network Setup app and wondered what it would do, so I ran it. The very next incoming text message crashed the phone! Then I rebooted and found that internet data did not work.
Next I repeated this process. Reset phone with three.ie sim inserted, checked that internet data and MMS worked (they did), ran Network Setup, internet data no longer worked, opened an incoming text...it didn't crash.
So, not a reproducible problem
Next test: flight-mode toggling. This one IS reproducible.
Location: Ireland
Sim: three.ie
Fully reset phone.
Before running Network Setup: flight mode toggles=20, crashes=0
After running Network Setup: flight mode toggles=20, crashes=12
Fully reset phone again.
Before running Network Setup: flight mode toggles=20, crashes=0
After running Network Setup: flight mode toggles=20, crashes=11
Fully reset phone again.
Before running Network Setup: flight mode toggles=20, crashes=0
So now I'm not going to run Network Setup, I'll head back to the UK on Friday and see if my phone continues to work properly with my UK sim.
Hope this helps somebody
Matt
[Edit]
Oh poop!!
Phone just crashed when coming out of flight mode and I have not run Network Setup.
MMS and internet data are working though so I'll just not use flight mode at night...or on planes

> Try moving closer to a window, or even going fully outside
Oh it's sooo tempting to click "Accept as solution"
But yes, one day, one day soon, I will go outside.

Nokia lumia 800 sound quality

Hello.I have an issue with my nokia lumia 800.I have lattest 7.8 software and the music quality is terrible .I think every other phone plays music much much better then mine and i dont know what to do?

A good starting point would be to search the forum before posting a new thread:
http://discussions.nokia.com/t5/forums/searchpage/tab/message?location=forum-board%3ANokia_with_Wind...

Lumia 800 ringertone problem

I updated my lumia to the latest firmware.
Have a problem
The volume level when the phone rings for the first 1-2 seconds jumps to max. then a pauses and then comes down to what was set.
Why is that?
Solved!
Go to Solution.

Hi Guys,
Thank you for your posts on this.
We are aware of this, and we are investigating the case.
Nevertheless, the ring tone volume adjusts itself automatically after the first 2 seconds to normal level.
To silence an incoming call, press the volume key when a call arrives.
I know this isn't an ideal solution but its a temporary work around for the time being.
This is being looked into and I will feedback any possible solution as soon as I get one.
Thanks for your patience on this.
Regards
Raoul_Duke
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

How can I fix no sound problem during calls since I have upgraded iphone 4 to ios 7?

Hi friends
Since I have upgraded my iphone 4 to ios 7, I am practicing too much problems regarding to sound:
- playing music has no sound at the same time no sound in during phone calls unless I open the speaker.
- sometimes sound in music and phone calls comes back for short period and then same problem occuring again.
I think and I beleave it is software problem and I feel that ios 7 have killed my iphone.
any one has any idea how to solve the problem or downgrading back to ios6

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

Lumia 800 Email problem.

I have a problem with deleted mails - not sync'd with my "imap" configuration.. i can't see anywhere, where i need to ajust this configuration.
Meaning - when i delete the message from inbox, it should be transferred to deleted... in a way it does, but it seems to be "only" one the lumia... even when deleting from this folder, it comes back... now im way over 5000+ messages in deleted mails...
But when i look through my webmail there is only the mails i have deleted from my outlook Imap sync...
Sooo...
Anyone up for a little fix - trying to help me !
Please ask, if i have missed anything...
/Rasmus
Denmark

Whether the mailbox is IMAP or POP (can be either) is not what is causing this. There is an option to only show mail which is an x amount of days old. If you go to the mailbox you want to see older mails in just go to that mailbox and then Options (..) -> synchronisation settings -> Download email from and change this setting. Available options are 3 days, 7 days, two weeks, last month or all messages.
Mail older then the setting you choose will be removed from the phone but remain on the server. If you manually delete a mail from the phone it will also be deleted from the server and vice versa.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 1020 music problems, intercept call problems

Hello,
I have major problems with new Cyan 8.1 Windows. No more music play , the music can't play at the speackears..plays only at headphones...and for all the persons that rich to call me, the phone rejects them after two calls. Can anybody help?

Are you aware that you now have different volume levels for ringtones and notifications and for apps ane media? Press the volume key once then tap the menu bar that appears at the top of the screen, you will see the two settings here. Even if your ringtone is at loudest, it may be that the app volume level may be at zero. Note that there is a separate volume level when headphones are fitted, and that level is only available to adjust when the headset is fitted, so I'm wondering if this is a simple answer to your question.
The length of time your phone rings when a call is received is not a phone feature, it is handled by your network, so I don't see how updating software could have affected that.

Nokia lumia 800 volume problem

I can't turn my volume up or down. I think its something to do with the buttons because sometimes I can turn it up. Other times I try and it will turn it down. This does my head in as my volume is now stuck on 10/30

Do you have this issue when you are engaged in a call? If yes, this is not a problem as the maximum volume level for calls is 10/30.
If you are having this issue when playing games on the phone or when streaming/listening music, here's where the issue comes in. Rebooting the phone is the first thing to try. If this would fail, check that you have the latest update installed on your phone which is the 7.8. If it is still the same, to perform a reset by going to Settings > About is what I'd suggest. As this will delete all the files on your phone, syncing all the files to your computer/cloud is a must. Please refer to the below link, specifically "reset and restore your phone" for further information about syncing your files:
http://support.microsoft.com/kb/2606900
Let us know if these help and or not.

Lumia 800 Sound problems on call

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