Lumia 800 Telekom: SIM-PIN ist _not_ requested whe...

Hi,
I have a serious problem with my Lumia 800, Telekom/T-Mobile Germany Branding. When I turn the device on, there is no prompt to enter my SIM-PIN. The consequence: I am not able to connect to my mobile phone provider unless I pretend to do a real call, then the phone requests my pin. However I want to be available for calls right from the start!
Has anyone experienced this problem, too? Any workarounds?
Thanks,
saardunu

Are you using a new micro SIM card, or a standard size SIM card that has been cut down to a micro SIM size by the operator/carrier?
I just tried activating SIM PIN request on a Lumia 800, using a brand new micro SIM and this worked as is should when the phone was started.
so if your SIM card used to be a standard size SIM, I would suggest you contact the operator/carrier and ask them to send you a new micro SIM. This could be the cause of the problem

Similar Messages

Using an N9 SIM Tray in a Lumia 800

Hi everyone
My Lumia 800 has a damaged SIM tray, it not longer sits flush with the phone.
I have tried everywhere to find a replacement with no luck.
I have however managed to source an N9 SIM tray. Am i right in thinking that these phones are virtually identical and that this should work in my Lumia?
I have read countless posts and watched many many videos showing the SIM trays on both, and they look identical, but can anyone confirm?
The seller of the N9 tray seems to think it will not fit , but i am sure it will.
Any help would really be appreciated.
Regards
Guy
Solved!
Go to Solution.

cjlim wrote:
Knowing Aspergerguy, he is probably in the process of putting the sim trays back into his N9 and Lumia 800 as we speak.
You know me too well, unfortunately I learnt the hard way of attempting to use Lumia one in N9 when moving one trimmed SIM between the two devices, but haven't to date tried N9 one in Lumia 800.
Happy to have helped forum with a Support Ratio = 42.5

Lumia 800 Sim card slot broken - Any suggestions?

Hi all,
I've had my lumia 800 for a year now and loved it, but unfortunately I dropped it on the corner closest to the sim card slot, and it appears that the clip which stops the sim card holder from springing up has been damaged so it won't stay in place anymore and pops up. This obviously means that the phone doesnt detect the sim and turns off.
Does anyone have any suggestions on what I could do? I'm considering whether or not I could remove the spring that keeps forcing it to pop up, otherwise it might have to be a tape-down job on my beautiful phone
Thanks in advance.

Unfortunately we aren't allowed to discuss any internal self repairs due to this forums rules so you are on your own with the spring question.
What you could do is contact a Nokia care point and ask for a repair quote. It's likely to be expensive as the whole body would need to be changed. The best option is probably to claim on your insurance, if you have a policy that covers you for accidental damage.
http://www.nokia.com/global/support/locations

Lumia 720 powers off, requires SIM pin after Amber

Hi. I notice that my 720 would randomly power off after the Amber update. It would happen when phone is not in use, I would turn it on but would have to enter the SIM pin for it to function. 3rd time its happened today, within 6 hours.

hi mate
have you checked that you are up to date with all the latest Nokia system app updates? also try performing a soft reset to see if that helps.

Sim free lumia 800 uk - still on 7740.11451

Just got my new sum free lumia 800 and it says my software is up to date... But when I check my product code on the site, I should have the new tango refresh update available.
Both the phone and Zune for mac say I'm up to date, but I,m sure I'm not.
Any thoughts anyone??
Thanks in advance

Hi yarkiebrown2,
Thanks for your post and welcome to the forum.
The update is not yet available for 059L7C2, the latest available version is 12070.
I would suggest you have your Lumia updated or flashed at a Nokia Care point to 12070. This will also allow you to receive the 12220 update when it becomes available. Alternatively you can wait for the update to be available for your Lumia and update/flash at that time.
A flash will erase all contents of the phone and it is not certain that an update at the Nokia Care Point will be possible so make sure you have all your data synced and/or backed up before you go to the Nokia Care Point. You will find the contsact details through this link.
After a flash your contacts and calendars will sync back from your (mail) account(s), you can use the Windows Phone Connector for Mac (or Zune on PC) to sync media files back and the app Reinstaller will allow you to easily get (paid) apps back to the phone.
Hope this helps, let is know how you get on!
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Lumia 800 in India

So i have purchased my Lumia 800 from Carphone warehouse in uk.. They said it is unbranded and unlocked
it shows carrier as CV GB SW ID222 V08
i guess it is indeed unbranded and unlocked.
But when i installed Airtel/Vodafone SIM in India, it is not working AND asking for unlock code?
where will i get unlock code? can nokia care in india help me?

Did you put a PIN code on the SIM?
Did you buy the phone new or used?
Sounds like someone put a general country variant on a locked phone. That would not unlock the phone. Nokia Care should be able to verify whether it's unlocked or not. Contact them and provide the phone IMEI to them
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 800 (12070) won't power on - Infinite reboot...

Hi everybody,
I will explain my problem in 2 versions : 1 long, and 1 short.
Short version :
Phone :
Nokia Lumia 800 that I got sent by Nokia 2 weeks ago to replace my ex Lumia 800 which wasn't able to boot. (Different problem). Updated to the latest 1600.2487.8107.12070 version via Zune.
Problem :
Lumia 800 can't boot, it only vibrates and then turns off 0.5s after the operator screen pops. It does this in loop, random way, but sometimes it manages to boot. Whatsoever, it always turns off randomly, whenever, whatever I'm doing or not. Today it worked fine the half of the day, the other half was spent in rebooting.
At the beginning of the problem I was able to trying to boot it, holding the power button was making him reboot etc etc, but not anymore. Now, since today, holding the power button doesn't give any response. Only connecting it with a cable makes it reboot etc.
Symptoms :
Totally random, I can't even know if the battery status is real, sometimes it says empty but seconds later it says full. Was working fine before yesterday. Nokia Diagnostic Tool doesn't show the Full Charge Capacity neither the information improvements that other are talking about, I have the 1.13 version I think. It is like it is still the old version. And it isn't always the same, sometimes it turns off, sometimes it reboots, but in all cases it is sudden, without "goodbye".
Trying to stay in offline mode doesn't worked, without microsim neither, neither soft reset, neither charging all night, neither fully discharging, neither none of any tricks worked.
It is my 2nd Lumia 800, and the 2nd that cannot power on. I'm affraid to send it back again to a Nokia Care, because of the 2 week I will have to wait.
Anyone, solution, help ?
Long version :
This is my 2nd Lumia 800, the last one was rebooting in loop, then it got stuck at the "Bouygues Telecom" (french operator) screen. No way to charge it or boot it. Got replaced by sending to the Nokia Care in 2 weeks.
So they sent me this new Lumia 800, which I updated to the latest version : 1600.2487.8107.12070 with Zune of course.
Everything was working fine, until yesterday it suddently turned off while I was reading LeMonde app (french newspaper app). Note : No "goodbye", direct.
So I tried to turn it on, it vibrated one time, and once it got on the "Nokia" screen, it rebooted. Did this 3 times, then it booted properly.
Later in the evening, I entered again in "LeMonde" app and it did the same, except it rebooted much more before booting succefully.
I thought it was the app, so I uninstalled it, but it rebooted again while I was chatting, this time.
Then I thought it had something to do with the network, as I had read things like this on the web.
So I tried to stay in offline mode (Plane mode) and it seemed to work a moment, except that in the end it did the same, loop reboot.
I charged it to my PC to boot it, no way, loop reboot. I disconnected the cable, tried to turn it on, it worked.
But it always turn off or reboot after a while, may be minutes, hours, etc..
Today it worked fine until 1h pm, it turned off, tried rebooting, no way, connected to the pc, no way too, was rebooting in loop, 10mins later it booted while still connected. Then, around 7h pm it began to loop reboot again.
Now it is almost 11h pm and it still won't boot. It vibrates, the white "Bouygues Telecom" operator screen appears then it turns off (in 0.5s), and then it do the same, it never stops.
Note : Sometimes when I manage to boot it, it boot with the "in charge" indicator (the big one), but it isn't connected to any cable... Or sometimes it boot with the empty charge indicator (the big one) but then boot succefully and shows decent charge.
Note : Nokia Diagnostic Tool doens't show the full charge capacity, only voltage and current discharging, which is around 100mA, but can jump to + 200mA. Version of Diagnostic Tool is the 1.13 I think. Some on the web are talking about a new version with improved informations, but mine is still the old one, I can't understand why.
Anyone, solution, help ?
Thank you for reading.

well it turns out that I experienced the same problem here:
- have a Nokia Lumia 800, latest updates, French operator: Orange
2 similar UNWANTED REBOOT problems I have had for the past weeks, and mostly very recently:
- in France, it randomly reboots, apparently more especially when I travel (mostly in high speed train, but also underground or once in a big mall). I suspect it's caused by the device looking for a new BTS or losing signal, but it's not consistent. Sometimes, it just loses signal and my phone stays on.
for this problem, I could not find any solution, similar bug, something to help. I live with it, which is quite annoying but not killing me
- this week-end I was abroad (UK). In the Eurostar I mechanically set it to airplane mode, to prevent the battery consuming network scanning process. When arrived, I have tried to deactivate the airplane mode and, well, each time I turned it off, the phone asks me for PIN but quickly reboots before I can enter the PIN. Tried it with and without Wi-Fi, charged, plugged, entering the PIN code very quickly, without SIM card, underwater... no way.
I should have roaming activated but I don't think that is the issue. I have tried to deactivate 'time auto-update' but that did not change. I could not modify to Edge or 3G, neither any other operator parameter because... well because you can't while in airplane mode.
well clearly I was lucky I switched to airplane mode, otherwise it looks like I would have suffered from constant reboot... (i could use mine in Wi-Fi)
But NOKIA, please explain/fix this !!

Lumia 800: Odd problem

Forgive me if this is a repeated problem, but I cant seem to find a solution to this anywhere.
My Lumia 800 will boot up fine, I can enter the sim pin number and the phone unlock code to get to the home screen. But then it freezes. unable to scroll in any direction. Initially, was able to slide the screen to the Apps list, where i could scroll freely through everything, left right up down, even in App sub menus etc, but now even this ability has stopped.
The phone now boots up to the home screen and just freezes, though the tiles are still animated. The back, windows and bing buttons don't work either.
If I boot without a sim, I can click on the 'close' button of the SIM not present dialogue box, but the home screen is still frozen.
Totally flummoxed on this one. I'm sure I've tried a soft reset at some point to see if that cures it. Now considering a hard reset and then a restore from my computer and a re-sync.
Will this cure the problem, or is it a warranty repair job?

Yeah. It happened about a month ago, but cleared itself after being left off overnight.
Tried without sim, can select close on the 'no sim emergency calls' dialogue box, but it still freezes on the home screen.
Oh, now I've just got a display of greeny coloured static on my screen. It's just going through cycles of greeny static, then black, then static. Alomost as if it's powering up and then not.
I think I've read about this on here somewhere, but if you have any info, it'd be a great help. Care centre trip is needed!
Still, managed to get my X6 running, so all is not lost.

Multiple email accounts on Lumia 800

Dear All
I have a question about email accounts on the Lumia 800.
I have two email accounts, one linked to our website (pop 3) and also my personal Live account. The account linked to the website can only receive (it costs more and thus was deemed unnecessary). This system has worked well in the past, just reply or forward using my Live account. This has worked on my pc, laptop, Iphone etc.
Now the question, how do I choose which account sends on the Lumia? As I can’t seem to select between the two, I currently have no means of replying to or forwarding mail received in the ‘website’ account. I have tried messing around with settings in both accounts, but to no avail.
Apologies in advance if I’m just being an idiot but any help would be appreciated.
Clockit.
Solved!
Go to Solution.

Personally I have three email acounts on my Lumia, just pin them to the homescreen and send from the one that recieves the mail, if Iwant to share a picture for example I get a list of all my social media sites and all my email accounts to send it with ?
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Set password for messaging lumia 800

hi,
i have a nokia lumia 800 with windows phone 7.8.
there is a way or application that can set password for messaging, when I or another person want to acces "messaging" it must to insert password, a pin with 4 digits for example.
thank you!
Solved!
Go to Solution.

Nah, buddy. It's not possible on the phone.
Most of the applications I found in the Marketplace allow sending of encrypted messages in which recipient needs to decrypt, but you can check the Marketplace yourself. I may miss one that suits what you need: http://www.windowsphone.com/en-us/store/search?q=message+password
However, you can create a password on the phone by going to Settings and then Lock+Wallpaper. This locks the phone and you need to input the password before you can access your phone.
Cheers.

Lumia 800 Bricked - Please Help!

My Lumia 800 has bricked itself this morning. Like most of you I've been having the well-documented battery and wi-fi issues. I got the "stuck wi-fi" issue again this morning and in the past had powered off the phone to resolve it. Well - my Lumia won't power back on again.
Have tried charging, connecting to Zune and pressing and holding the power key for 10 seconds. Been in this state now for about 3 hours to no avail. I've e-mailled Nokia, but am off on holiday on Tuesday for 3 weeks, so I think I'm basically phoneless until the new year.
Does anyone have any ideas, or know of any other secret key combinations to jump the thing into life?
Thanks in advance.
Mark

i have a pretty brick too. nothing seems to be able to revive it.
i know this is digging up an old thread, but i was trying to re-purpose my old Lumia800 as a spare phone on a sim only deal from a different carrier, given that my current (vodafone) carrier is useless.
so. story time.
plugged in the 800 after being in a box for the past year or so. gave the battery empty symbol so left on charge. came back a couple of hours later, and nothing on screen. can't get the phone to boot or anything. however, holding down the power button and then releasing generates a vibrate, then a few seconds later, and shorter vibrate.
same for power+volume down buttons. so it kinda seems alive. left it overnight on charge.
this morning it was sat on the lock screen, and unlocked it. the homescreen buttons work, as in they show being pressed on the screen, but don't do anything.
got to work, downloaded the Lumia Software Recovery Tool. at this point i don't care if i wipe the phone. the software updates itself to version 5.0.5, and downloads the software for the 800. its about 415meg? version 1750.0805.8773.12220
the recovery then seemed to be working and doing something on the phone, and it looked like it needed to reboot the handset to do the next bit.
only the phone has not come back on. the powerbutton/cam button, and volume down buttons hold down and release trick seems to not do anything anymore, and my PC is unable to detect the handset as being connected to the usb ports? have tried multiple ports.
the software "wating for connection" advises hold down power and volume down buttons untill vibrate. no vibrate.
looks like it really has died this time.
any advice gratefully recieved.

Lumia 800 stopped working

Hi
I had my Lumia 800 for almost four weeks now. every thing was fin until today. I was listening to music and it stopped working. the phone was fully charged. when I connect headphones, I can hear noises(like the phone is on) but the screen is black and I cant get it to display anything like the phone is dead
I tried all buttons, USB to PC connections and replacing sim card, none of that made any change to the phone's condition
can anyone tell me what is wrong with it and how can I fix it?!!!

i had the same problem, its because your service provider needs to update the settings . i rang orange up told them that my nokia lumia 800 could receive messages but not send them. they then asked me to type in the sms centre number in but the phone wouldn't save it, so they then sent me a text. telling me to delete this text and turn off the phone, i turned the phone off for a minute or two, turned it back on and then after that it was back to normal. took about 5 minutes.

Keep lose internet connection on my lumia 800

I keep lose internet connection on my lumia 800 to get connection i have to turn my phone off and on why?
Moderator's notes: The post was edited. A more appropriate subject is provided.

I would suggest getting a new sim card,as you have not explained through how your using it im gathering your using it via data.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

New update available for Lumia 800 (1600.2487.8107...

Hi all!
Good news! We have brought forward the software update schedule for our Nokia Lumia 800, and have begun rolling out the latest update 1600.2487.8107.12070 to India and Singapore. This update will gradually be available for more markets in the coming weeks and we will keep you informed via our support pages as well as via a similar announcement here on Nokia Discussions Forum, once we add additonal markets to the roll out.
As this is not a mandatory software update, not every country or network carrier will make it available to their customers. However, all features and enhancements will be included in subsequent software updates. If you have questions if 1600.2487.8107.12070 will be available for you, please check with your local network carrier.
The new Lumia 800 update brings the following enhancements:
Enhanced battery standby and talk-time performance
Fix for non-responsive screen when ending a call
Improved bass in audio performance
Soft keys illumination available for all screen brightness levels
Fix for rebooting in certain network conditions
As soon as the update is available for you, your phone will display a notification on your Homescreen or you can check for available updates manually by going to Settings > phone update. To update your phone, please follow those 4 steps:
1.   Install the Zune software (Windows) or Windows Phone 7 Connector (Mac OS) on your computer. You'll need this software to download the phone update.
2.   Connect your phone to your computer, using the USB cable that came with your phone.
3.   If the Zune software or Windows Phone 7 Connector for Mac doesn't start automatically when you connect your phone, start it manually.
4.   In the Zune software, click Update Now (in Windows Phone 7 Connector for Mac, click Install Updates). Make sure you keep your phone connected to your computer until you see a notification that the update is complete.
Best regards,
Yvonne from Nokia Care
Solved!
Go to Solution.

’We will add more countries and variants to the rollout based on market requests.’’
There is no request, there is an absolute necessity! Patience is usually my second nature, but the whole non communication policy since the launch of the Nokia Lumia 800 is scandalous. When Nokia finally listening to their customers and responds quickly to problems and childhood illnesses. Like many others with me I'll be forced to daily to plug my device to the Zune software in the hope that Nokia (Netherlands) will be so kind to update my phone.
Nokia, listen, communicate (especially in the media and forums) and trade as a company that lives up to your image.

Nokia Lumia 800 boots only by plugging it after op...

Hello,
This is not a huge problem but strangely my Lumia 800 sometimes does not start normally but only if plugged to the main. I noticed that when I open and close the sim tray then this problem appears. Even when the phone is switched off!
If I just open the tray the phone starts but if I then close it switches off sometimes and won't start unless plugged.
Anyone had this strange problem?
Thank you for reading.

UPDATE: It shut down even if I did not mess up with the sim tray. Every now and then it shuts down and cannot reboot unless plugged in. Maybe is the battery that is gone? It happens even when battery says is 80-90%

Lumia 800 Telekom: SIM-PIN ist _not_ requested whe...

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