Lumia 800 UK Mains Charger

Anyone else have issues with the white mains charger supplied for the UK. Unlike other mobile chargers its small and completely smooth. Very difficult to grip to remove and an accident waiting to happen in my view as you need to place fingers slightly underneath to pull from socket.
The sides should be indented somehow to aid removal, or design as old Nokia/Samsung micro usb charger.
Like the phone, only had 2 days...some obscure things or items seem not to work correctly, I'll check other posts first before submitting.

@yern6
Whilst I can see where you are coming from accessibilty for disabled users goes out of the window when designing most compact packaging for shipping. As output is only 5v there is little risk even if you poke your fingers into the USB outlet on the bottom:
Must confess that I tend to use an AC-10X which delivers 1200mA!
Happy to have helped forum with a Support Ratio = 42.5

Similar Messages

Nokia Lumia 800 won't charge, stuck on loading scr...

My Nokia Lumia 800 ran out of battery while I was at work (not the first time) I take it home and plug it in, after 20 mins of the red battery screen it vibrates and springs to life, but it never got past the white 'Three' welcome screen (one of three screens that flash up when the phone is first turned on, others are Nokia screen and Windows screen).
It's been charging for over 10 hours and it's still stuck on that white screen. The phone feels cold (not stone cold, but not warm either) so clearly it's not charging. I've tried a different charger, different plug, and plugging it in to the computer. When I unplug it, it dies after 20-30 mins and I go through the whole process again the next time I charge it.
When I plugged it into the computer it behaved very strangely. It rapidly connected/diconncted itself, not giving Windows time to recognoise the device was plugged in and install the driver software. Before evneutally diconnecting itself and going back to that white screen.
What's wrong with it? It's not the first time it's totally ran out of battery (although I don't let it happen very often).
The phone is only 4 months old!
What do I do?
Nokia Care on Twitter was useless, asked me to do soft resets (already tried, many times, the phone turns off briefly, vibrates, then back to that white screen).
If I have to send it in for repiars how do I do that? I live in South West England, my nearest Nokia Care store is in central London, several hours away.
Thanks for any help you can offer.
The white screen it's stuck on looks just like this: http://www.techwatch.co.uk/wp-content/uploads/2011/08/Three-Logo-235x276.jpg

You should contact the nokia care point and they will organise the device to be collected.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Lumia 800 won't charge

I have a lumia 800 and not used it in a few weeks so the battery discharged.
I have had it on charge for around 24 hours and the only thing that shows on the screen is the battery icon showing that the battery is discharged, battery meter shows just a small red bar at the bottom, and the phone will not charge up.
I have tried using the charger supplied and also attaching it using a spare cable to a USB port on a PC and the phone will still not charge.
It looks like it is dead!!!
Any help or suggestions welcome.

This is the reason why I always advise anyone against fully discharging the battery. Lithium batteries are rendered unchargeable if the voltage drops below a critical level. There is an internal circuit to help prevent this but they don't always work.
This can be fixed using specialist chargers but unfiortunately most of us do not have access to one. Anyway, this is what I normally do when this happens. Find the most powerful USB charger you have. Tablet chargers are a good starting point. Use this charger and connect and disconnect every few minutes until your phone shows sign of life. Not sure how it works, but my theory is every time you plug it in, it pushes a bit of charge in before the circuit stops the charging. So done enough times, it has always worked for me. No guarantees but worth a try.

Help! Lumia 800 doesn't charge after turning off

The battery of my Lumia 800 was empty, so it turned off.
I plugged in the USB-Cable and nothing happens.
I even can't turn on the phone by using the power button.
Does anyone have an idea?
The USB-Cable worked earlyer the day
Solved!
Go to Solution.

ok, puh, i fixed it:
I hold down the power button, the lower volume key and the kamera key for a few seconds, then i released the power button.
The device booted and i plugged in the usb fast
I read this in a german board, this key kombination is for a hard reset - but fortunally all my settings are still there

Urgent - Lumia 800 cannot be turned on

Hi Lumia Experts!
Probably because my Lumia 800 was not charged overnight, the phone today cannot be turned on at all. Tried all sorts of Volume + Power + Camera things to reboot the phone but nothing helped.
If recharged via USB, the dead phone first shows an empty battery with only one red bar at bottom, after that just a white NOKIA stays on screen. Then, nothing more, it responds nothing to my operation, just like a brick.
Any suggestion? Please help!!
Thanks,
bbao
bbao
* If this post helped you, please click the white Kudo star.
* If this post has solved your issue, please click Accept as Solution.
Solved!
Go to Solution.

Hi Merengues1945,
Welcome to the forum!
If you cannot switch on the phone and charging the phone through your PC doesn't work, you may want to try the hardware key combination. Let me just remind you that this process will delete all of your data. First, press and hold the Volume down and Camera keys. Then press and hold the Power key. When the phone vibrates, release the power key but continue holding the volume down and camera keys. Keep pressing those keys until the phone reboots.
I Hope this solves your issue. Otherwise, you may need to have it checked by our technician at the Nokia Care Point.
Moderator's Note: We have moved your post and changed the title. This is to keep the forum organized and let other forum users easily see and respond to this post.

Trouble between Lumia 800 and nokia ac-10e charger

Hi,
I haven't got no more the original charger that was in the nokia lumia 800 box and I bought an original nokia ac-10e charger. All was ok until I made the update 7.10 (8170) yesterday. If I put on the charger the phone will charge for 1-2 minutes and the shut down -> switch on again -> shut down again, not charging the phone. If I link to pc it's ok.
Someone knows why?
Thanks a lot,
Igor

Hi IgorPiace
Welcome to the community and thanks for your comment.
I would advise you to reset the phone and download the latest update for your device.
Don't hesitate to contact us for further assistance. I hope this answer your question.
Don't forget, you can find this and other relating topics about your phone on other boards.
Regards
Carl
If this post answers your question, you can help others by clicking the green accepted solution' button.
Please ask your questions to the main board and not to my mailbox. Thank you.

Charging Lumia 800 since the 7.8 update

I have four ways to charge my Lumia 800:
the dedicated mini USB power outlet
the USB cable,
a car cigarette lighter
a Nokia small pin charger with mini USB adapter.
Since the 7.8 update (or so it seems) I cannot charge the phone with anything other than 1 or 2 unless my battery is at a certain level (less than 25% it seems).
If my phone is totally dead, 3 and 4 will do nothing other than show the red battery - they wont revive the phone. Yet if I need a top up, they seem to work
Is it possible the new firmware had altered the amount of charge the device needs and thus is ignoring other methods?
When charging with 3 and 4, the Diagnostics tell me I'm connected but it fluctuates between (Charging) and (Discharging), never getting more that 90 mA charge. 1 and 2 give a permanent (Charging), averaging 260mA.
My adapter charger has a 350mA output and has always worked before now.
1991...........................................................................................................................................................2013
1610 • 5110 • 3210 • 8210 • 8310 • 7210 • 6230 • 6630 • N80 • N70 • N73 • N958GB • N900 • Lumia 800 • Lumia 820

Thanks for your reply.
So even though I've been charging fine with these other methods, I've probably been doing my battery no good?
I'll invest in a few quality chargers then.
Cheers.
1991...........................................................................................................................................................2013
1610 • 5110 • 3210 • 8210 • 8310 • 7210 • 6230 • 6630 • N80 • N70 • N73 • N958GB • N900 • Lumia 800 • Lumia 820

Lumia 800 PAYG what are these daily £1 charges?

Hi
I would like some help with my Nokis Lumia 800
Ive set up the WiFi entered in my key etc etc ( and yup it is switched on,) yet every day (while i am at home) i see a pound comes off my credit, i thought maybe it was because i was opening my phone while i was still in say my mailbox and in those seconds i was connecting to wifi i was being charged, but even left in my home sceen i still get the charges....but then my mailbox is constantly being updated .....
how do i avoid these costs without buying conracts
i assumed it would be like setting up my I pad (at home at least) set it up & good to go with no more charges????
I am with o2 and they sell cheap £3.00 month bolt on which gives 100mb (????is that right????) data with no wifi? Huh i thought wifi was free
that is why my user name is stupidgirl

Wifi and mobile data are separate ways of connecting to the internet. All you need to connect via wifi is a working phone and a usable wifi point; there are no charges unless you're using a commercial point such as a hotel. Mobile data is subject to whatever charges apply under your phone contract.
You'll need to ask O2 what the £1 charges are, but I suppose it could be that you connected via the mobile network instead of wifi. Unless you want permanent connection to the internet for some reason (do you really need to read your emails as soon as they arrive or examine Farcebook every few minutes?), why not keep both wifi and mobile data switched off until you need them? You can then choose how to connect depending on whether you're by a usable wifi point. Saves battery use also.
You can click the white star next to this message if you think it was helpful.

Nokia Lumia 800 charging and photo messaging probl...

I got my Nokia Lumia 800 in May and was great to start with but when I updated the phone to the most recent update I started to get problems.
My picture messaging wont work at all, when i recieve a picture message I get "get media content now" but when I try and get it, it doesnt work, I have taken my phone into the shop to see if I had the correct apn etc but they cant see any problems with it. When I took it back to where I got it from and they told me that they would have to send it away without giving me a replacement until I get it back, telling me I would need to buy a new one, I cant have this as I have a micro sim card which will only fit in certain phones.
I have also recently started to get a charging problem aswell, I have reset my phone but nope, and I have tried other chargers which dont help either, my friend used my charger to see if it would work in her phone and the charger seems to be working fine, again it seems to be a fault with the phone.
I love my phone but I am not happy with the faults that seem to be happening now, as I need my phone to be in working order due to family illness.
Could anyone help me with this ?

Have you fully charged via Laptop ? If so let it run down 10% or so and connect to supplied charger and see if it will charge then, also if you have done a software update you could try reverting back to old software then re-installing latest again.
Final solution is a Nokia Care Point !
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Lumia 800 switches itself on when charging

If I switch off my Lumia 800 and then connect the charger, the phone switches itself on.
While on charge if I switch off the phone it again switches itself back on.
Is this correct behaviour?
Solved!
Go to Solution.

A question for you then, Psychomania. How do you go about the fact your phone is always on at night? This is the first Nokia I've ever had to leave on for the alarm to go off and, the reason I'm writing this at 4.30am is that an email has just woken me up!
There is only one volume control, no profiles to time for overnight use so what's the solution? Is it flight mode?
I've had the Lumia for just over a week now, am loving it but certain quirks still need to be understood.
Cheers.
1991...........................................................................................................................................................2013
1610 • 5110 • 3210 • 8210 • 8310 • 7210 • 6230 • 6630 • N80 • N70 • N73 • N958GB • N900 • Lumia 800 • Lumia 820

Lumia 800 strange charges thru Laptop-USB but not ...

Hi
A peculiar problem is driving me nuts
My Lumia 800 is charging thru Laptop-USB but not thru a charger (Tried with 5 different chargers of different makes)
any clues what could be wrong
Regards
Sanjay

Where the chargers compatible? Have you tried a factory reset on your device?
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Lumia 800 not accepting a charge

Well the really bad experience I've been having with the phone's WP7 os has been joined with the phone developing quite a large problem. If I plug the phone in to charge it I get the symbol to say that it is charging (the heart on the battery) but it puts no charge into the battery. As the phone auto turns on when the charger is connected it emptied the battery by trying to recharge it. (still don't understand why you can't turn the phone off to charge it quicker like you can with pretty much every other phone). When I'd let the battery drain totally before, then put it on to charge you get a big picture of a battery with a red line at the bottom, but once there is no power left it won't even do that.
My issue really is that if I plug the phone into the laptop, the laptop recognises that the phone is there and try's to install it as a disc drive but it still won't accept a charge. Is this a common problem with the phone, it is just over 1 month old and I wouldn't expect it to have this kind of problem yet? It's just that if this is a known problem then I don't want to have the same phone again and will push the retailer for a different one.

When plugging your L800 to you PC, you need to install the program Zune. There's no PC recognition for this phone every thing is synced w/ the Zune program. I suggest you update your phone firmware using Zune, to fix all the bugs on your phone. Charge your phone on a wall charger for a few hours. Another thing to do is install the diagnostic tool, to do this on your dial keypad press ##632# and the tool will be added to your app list. You can check your battery status along w/ other tests on this app.
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)

Is it ok to charge my Lumia 800 overnight?

Hi guys, I want to know if its ok for me to go to sleep and leave my Lumia 800 phone charging. It will be fully charged in 2 hours (when Im sleeping) but I want to know if its ok for me to leave it plugged until I wake up 8 hours later.
Will this affect my battery, or is it ok.
Thanks.
Solved!
Go to Solution.

There is really no issue leaving any modern smartphone plugged in overnight, the phones hardware won't allow overcharging and you don't tend to get memory effect on modern batteries, I've always charged my phones overnight
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Nokia Lumia 800 Evaluation and Repair Charges

Hi,
I have an issue with my Nokia Lumia 800. Recently, the screen turns off when making or receiving calls in-door but it stays on out-door. I read a forum abt if online which indicated that it is an issue with d proximity sensor. I don't have a protective covering on the screen but still experiences this issue all the time. Can it be fixed in ur office and for how much. Also, I will like to change the screen on the phone cos it got broken when it fell down some weeks back. How much will dat cost also? Thanks.
Moderator's Note: A more appropriate subject was provided.

Questions like yours can only be answered by a Nokia Care Point. This is a user to user support forum. You can locate your local care point using the link below. I suggest you contact them directly.
www.nokia.com/support
Moderator's Note: A more appropriate subject was provided.

The most systematic analysis of Lumia 800 battery ...

Hi, don’t mean to be arrogant, but I’ve read many threads, forums, posts etc. There are tons of info, someone tried a table, etc. but no one has attempted to summarise the relevant parameters. So here goes:
1.     I have a Cyan 800, bought locked at “3” UK, then unlocked. It’s beautiful and makes iApple UI look, well, jurassic or geriatric in comparison. The screen is so beautiful that I switched the thing on just to marvel at the ease of reading the glorious white on black (real black, not grey) and I am smitten by the ascetic aesthetics of the UI that put function over form (I simply can't stomach the saccharine animation of Apple, it is an eye candy for a while, then becomes bothersome, at least to me.
2.     Initially, I noticed that the battery life was not great, but it did not seem disastrous, and I read all the gleeful Apple worshipping media trying to fan the battery issue, but I thought that it was a storm in a tea cup and just the usual attempt to put-down any competition to Apple.
3.     Until a couple of days ago I noticed that I have less than ½ charge after only a few hours off the charger without really doing almost anything.
4.     I panicked, read as much I could the forums, etc. (including probably the most technical – XDA-Forums) but got there only one real advice, the “diagnostics” mode (dial ##634# - I also downloaded an App (called Diagnostics) that does bring you straight to the relevant page without the need to “dial” the ##634#).
5.     I then tried to see what was draining the battery, I stopped 3G connection and “presto”, the drainage stopped and I thought that I resolved the problem (at least for me, there were clearly problems with a certain hardware code, see below).
6.     For one day, the battery was very durable. Even though I had some reasonable With-Fi browsing and calls (GSM, not 3G), there was more than a 1/3rd of the battery left after about 20 hours of the last charge.
7.     Then, today, the morning began very well (in terms of the battery), it was losing less than a few percentage points every hour. I used it for light browsing and a bit of Bluetooth listening. Them my 7-yr old played some X-Box games for a bit, but the battery was way above 2/3rds. I then noticed that the phone was warm even though it was not on. Initially, I thought that it was warm because it was on my body, but then I noticed very fast fall in the battery level. Check:
a.      the 3G again, no it is still off
b.     wi-fi and Bluetooth off
c.      I even checked what Apps were in the background (though I know that it is NOT draining)
d.     - nothing helps, the drainage was high, even when the phone was closed (i.e., not used).
8.     There was nothing I could do, until I shut the phone down completely and switched it on again. Then, the drainage returned to the “good” level, i.e., a few percentage points per hour.
9.     So bottom line, I think that there was something going-on “in the background (that is why the device was warm even when closed) – the problem is that this seems to be intermittent/random and very difficult to put the finger on what causes this problem. I hope that Nokia resolves this problem and not only the “low” battery capacity (see below) that Nokia acknowledged.
So after this long intro, what do I see as the “hard-points” here? The most important parameters for the story seem to be in the following screens:
1.     “Diagnostics” (##634#) “Battery Status” screen;
2.     “Settings”/”Systems”/”about” screen, have to press the “more information” button;
3.     “Settings”/”Systems”/”battery saver” screen;
4.     The battery icon and its remaining capacity representation on the main screen.
The “Diagnostics” (##634#) “Battery Status” screen:
It seems to contain the following info:
·       “Charged” – seems to display ALWAYS the figure “65535%”;
·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts
·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA.
·       “Full Charge Capacity” – showing different figures for different people, usually between slightly above 900 mAh (i.e., milli-Amper-hours) and slightly above 1,500 mAh. Although in this should logically be a fixed-for-ever, or at least in the short term level, the figure seems to fluctuate slightly, see below for more detail.
·       “Remaining Charge Capacity” – clearly the most important parameter, showing the remaining mAh in the battery. Although in theory, the level immediately after long charge should be equal or very near the “Full Charge Capacity”, in practice, it almost never is (remember, I take this not only from my case, but also from numerous reports that I got from the various forums), see below for more detail.
The “Settings”/”Systems”/”about” screen, the relevant info items:
·       OS version – it seems that the latest one (as of late dec 2011) should include “7740” in it. apparently, Nokia promised some respite from the battery bugs in this “7740” update, but from what I read in the forums, there was absolutely no difference.
·       Firmware revision number – interestingly, the firmware revision number includes “7720”, though I am not sure what it means.
·       Hardware revision number – this ends up with “xxx.3” or “xxx.4” – as below, I wonder if this is a different OEM factories designation, but it seems to me that it is the “xxx.4” that has one type of problem (low “Full Charge Capacity” of under 1,000 mAh).
The “Settings”/”Systems”/”battery saver” screen – what is relevant for us is under the “battery information” – you must unplug the phone from charger to see three lines:
·       “Remaining battery life”: supposed to be between 0 and 100% of course (though in this context, calling it “remaining battery life” is misleading, or at least inconsistent with the “remaining charge capacity” of “Battery Status” screen. Perhaps it would be better to call this “remaining charge”
·       “Estimated time remaining” – measured in hours, in my case, it is always under 15 houts. There is no explanation what it means, I would guess that this is “how many hours will your phone work in stand-by mode”, but then it is way way below what Nokia said – measured in hundreds of hours.
·       “Time since last charge – measured in hours.
So below I summarise my findings, but first, my unit parameters:
Color: Cyan (does not seem to make any difference to people out there – problems “cross” colours;
OS: “7.10.7740.16”
Firmware: 1600.2475.7720.11414
Hardware: 112.1402.2.3
So, in MY case:
1.     “Battery Status” screen:
·       “Charged” – seems to ALWAYS display the figure “65535%”, like all others on the forums. This must be some kind of mistake because it does not change or update and makes no sense, now that we are in this so deep, I hope that Nokia explains what the hell this means, if at all;
·       “Voltage” – seems to show figures of between 3.700 V (i.e., volts) to 4.1 or 4.2 volts. When the battery is low, the voltage seems also to fall below 4.0;
·       “Current”, followed by “charging” or “discharging” and the current, usually between 130 mA (i.e., milliamp) and 500 mA. When the battery “plays nice”, i.e., there is no “problem”, this figure is under 150 ma, usually going seesaw between 140 and 155. When 3G is on, it is above 250 towards 270 mA
·       “Full Charge Capacity” – showing for me usually above 1,500, constantly changes, though less frequently then other figures in this screen. Strangely I noticed that when it is cold (I was jogging and it was in an external pocket with about 7C outside), this number went lower, under 1,500. Perhaps the battery when colder can hold less charge? Nokia should explain. I think that in case of Hadware versions that end in “x.4” the maximum in this parameter is reported under 1,000.
·       “Remaining Charge Capacity” – in my unit this never reaches the “Full Charge Capacity” (which is usually slightly above 1,500 mAh), it stops below 1,350 mAh.
2.     “Battery Saver Screen” and the battery icon on the main screen:
In my case, because the “Remaining” charge never reaches close to the “Full Charge”, when I disconnect the phone from charger, I get straight that “Remaining Battery Life” is “94%” (1350/1500 or so) – and the icon is never 100% “full”, rather “almost” full. “Estimated time remaining” never really above 15 hrs.
So, there seem to be (at least) two major issues/problems in relation to battery/working-time:
1.     Firmware revision (probably) “x.4” may have a faulty battery that would not charge above 1,000 mAh (950 mAh is mentioned by many, or about 1/3rd less than intended by Nokia (unless it is a software bug, which will be huge relief for all, especially for nokia);
2.     Firmware revision “x.3” may have escaped the “crippled” battery of revision “x.4” guys, but from time to time it can lose battery charge at least 2 times faster than otherwise, most likely due to some background processes that can be felt as the device becomes warm even when not switched on (i.e., in stand-by mode). This seems to be intermittent or random and can be stopped by powering-down the phone and then powering-up again.
3.     In all cases, the claim that the phone can be several days in sand-by mode, must be wrong and Nokia must address and explain this.
So in summary, at least in respect of battery, there is a mess. Will be interesting if some people with other WP7 devices can chip-in and say whether it is similar in their cases, but Nokia should be open and explain and even admit mistakes, I hope that this can be rectified by software, or at least it is not a “terminal” complication for Lumia 800, which is a beautiful device.

I would like to thank all the people here who have taken the time to put all this info together for us all and hope it is of help to the folks who are having trouble with battery life. I'm not doing to bad on battery life myself as it always last me though the working part of the day when I don’t have access to a charger and I will soon be updating my car cradle to take the Lumia so will have access to a charger though the day to. Personally I have come from the N900 and that phone also had some battery issues when it first came out which where pretty much sorted over time, as for manufactures claims on battery life, I always read these figures the same way I would read expected miles per gallon that car manufactures put out, meaning that there would only be a very select few that would ever get what the manufactures say you can get the rest of us will all get a very wide variation on these figures. I know that Nokia have acknowledged that there is an issue with battery life and not all of us have this issue, at this moment in time I'm not to unhappy with the battery life, but if it improves then I will be pleased. From all the posts I have read on this site it does seem that some people do read manufactures specifications as if there are set in stone, I'm not criticizing anyone here would just like to say that they are trying to sell you something so have a good look at the figures and maybe check them with other independent sources if at all possible. My only disappointment really is that we have to rely on other people and not Nokia themselves to let us know what’s going on, I wish the manufacture would be more open and quicker to let us know what’s going on and what they are doing to sort out problems and some sort of time frame that we could expect something to come out to fix a problem. I know bugs can me very difficult to find and ever more difficult to fix sometimes but if Nokia put out a weekly report about how things where going on bug fixes or forth coming updates it would help everyone in deciding where they are going with their chosen product.
Again many thanks to all the people helping us all out and wish you all a happy bug free new year.

Lumia 800 UK Mains Charger

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