Lumia 800: UMTS 850Mhz support?

Today, my Lumia 800 (RM-801) arrived from the UK. Fantastic phone, one of (if not the) finest I've ever used.
However, I was surprised (to say the least) that contrary to the information on the Nokia web site, it does not in fact support the UMTS 850MHz band - confirmed on the side of the box, and in testing. This is a major disappointment, as that's the band my carrier uses for its 3G service!
Are the specs on the Nokia web site incorrect, and no Lumia 800s support UMTS850? Or are there actually a few variants of the Lumia 800, and some of these don't support all the advertised frequency ranges? If the latter, how can you tell one from another?
Full details of my phone:
Carrier: CV UK SW variant ID222 v.02
OS: 7.10.7740.16
Firmware: 1600.2479.7740.11451
Hardware: 112.1402.2.3
Radio software: 1.6.00.24
Radio hardware: 8255

So this is confusing, I got this e-mail from Nokia:
Thank you for contacting Nokia Careline.
We are happy that you choose Nokia as your preffered device. In response to your concern about rumors that Nokia Lumia does not work with 850 frequency. We at Nokia does not encourage consumers to listen to rumors regarding the misinformation of our devices. Kindly be informed that Nokia Lumia does indeed work on the 850 frequency.
However if you are planning to go to a different state we recommend that you able your roaming on your device before leaving. We also like to suggest that you get in touch with the local network for the roaming process.
Should you have further query please do not hesitate to email us back.
I got this reply from Clove:
Yes I accept that Nokia have that listed on their website however; it has been confirmed that this is not a UK frequency, Nokia do list frequencies for their devices to work worldwide.
Our website has the correct frequencies.
And I received my phone last night and it does indeed work on Rogers 3G in Canada.

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Hi prowla,
Welcome to the Nokia Discussion Boards and thanks for posting!
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Hi Chipz,
Thanks for posting and welcome to the forum.
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No app as yet its been suggested you just use browser on phone.
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I have the same problem. There is no option to remove battery & restart the phone
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Hi Aatuli,
Thank you for your new post and big welcome to the Nokia discussion forums!
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You are posting to a user to user support forum here and not contact ing Nokia Care. If the 800 will not start anymore and you have done all you say you have done it's likely the battery needs to be replaced.
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Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Thanks and regards,
Adel Blackburn.

Let me also add that when the headphones are plugged in, the sound comes out from loudspeaker.
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Lumia 800: UMTS 850Mhz support?

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