Lumia 800 WiFi interface error

I have Lumia 800, WP7.8 firmware is 1750.0823.8858.12460.
I discovered a week ago that my WiFI even switched successfully on that I can see in the WiFi menu, actually the data transmission still coming thorugh my 3G card, so phisically the wifi interface is not active.
I tried to restart, connected to another WifI network, without success.
How can I solve the issue? is it really needed to hard reset? Or something other way is available?

Hello Prochini21,
Thanks for your recommendation, please note the issue was hidden, as the phone indicated that WiFi is on and connected to it. However, I discovered it, when my app Counters warned me that I reached the 3G data limit I set earlier. Then I started to check, 1st with app System Information, it displayed my 3G card was active even I switched on my WiFI and the phone displayed I connected to the home secured WiFi!
So, apparently everything worked fine....
Then I started to check several option, as I got support from Nokia Care in Twitter (my twitter id @LKerekes2), so I can provide you with these info what I have tested and completed.
- I always used Battery Saver option - but I tested without battery saver - same bad result
- I checked the WiFi in Flight mmode as well - interface remained inactive
- I connected with another devices to the same network at home - OK
- I changed my home network to unsecure network and connected with my Lumia - displayed connected, but wifi interface was inactive
- I connected with my Lumia to public WiFi - interface was inactive
- I restart the phone several times with VolDown+Power - wifi remained the same
So, finally I did hard reset to on the phone to delete everything then I reinstall my personal files and data. I think the interface was unable to be activated, the 3G card was always ON.
What I won:
- my WiFi interfrace is working fine, no issue
- I deleted several non-required files, so the phone works a bit faster
What I lost:
- I cannot synchronise my google calendar and contacts to my Lumia 800.
Although I knew about the issue with Google, but I thought even I hard reset my phone as I have existing google account I would not loose any existing services - it was not the case.
Now, I am looking for a trick how to synchronise automatically my company Lotus Notes 8.5 calendar with my Lumia 800 (WP7.8).
Regards,
Lacxx

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    Attachments:
    Photo 1 (1).jpg ‏138 KB

    You'll need to visit a Nokia Care Point or send the phone in to a Nokia Repair Facility. Use the 'Contact us' link on this page to get more information.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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