Lumia 800 WPA internet problem

I have WiFi router and it has WPA-Personal protection.
My computer connects to internet without problem but my Lumia 800 does not.
The phone connects to the network but not to the internet.
Please help I have no idea what is the problem.
Thanks

gondar wrote:
i'm having the same problem, i bought last week nokia lumia 800 (vodafone), the version is: 1600.2483.8107.11501 wich is the version you said that corrects the problem?
/t5/Nokia-with-Windows-Phone/New-update-available-for-Lumia-800-1600-2487-8107-12070/td-p/1341093

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Lumia 800 Network/Messaging problems

Hi! I've had my Nokia Lumia 800 since July and its a great phone! But over the past month or two (since orange and t mobile formed to make EE) i have had a few problems. Whenever i have a 3G signal i am never allowed to use it. If i click on internet explorer it will say that i have lost my mobile network signal. I cant receive or send picture messages either and my friends are saying that some old messages are being resent to them weeks later and some txts are being jumbled up. Any help would be great!

You have your mobile data activated i presume?
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Lumia 800 : XBOX Live problem

Greetings everyone. Recently i bought a Lumia 800 device. I wanted to use the XBOX LIVE feature, but it said that xbox live is not available in my country / region. I live in Croatia and my phone operator is T-Mobile. When will XBOX LIVE feature be available in my country ? Thanks in advance, robi2595.
Solved!
Go to Solution.

Hey Robi2595, Welcome to the Nokia Forums!
Im afraid Xbox Live does not support croatia, we are not able to provide any further specific information, however I suggest that you contact Xbox Live support to get a more detailed answer to your query.
You can either go to their forum or contact them via twitter.
Thank you for your post!
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Lumia 800 output speaker problem

I have an issue very unconfortable with my lumia 800. When I plug it on my desktop speakers to play music and I want to go to the next song it makes an odd sound like a desconexion/conexion of the jack.
Then if I stop the music I hear like a pulse of sound.
Has somebody the same problem?

I'm having the same issue when i plug the my new Lumia 800 phone on the car audio system.
I had a Samsung Focus, and that problem never happened, so the problem is with the Nokia phone.

Lumia 800 - A few problems

I have just bought a Nokia 800 and am having a number of problems setting up the phone and generally getting it working.
First of all I had to manually set the time; I searched online and apparently there should be an option on the time and date settings to make it adjust automatically but for some reason my phone does not have this option.
Secondly, every app I have download just says 'attention required' after about a minute. After about an hour of telling them to continue one of them has downloaded while the rest continue to say 'attention required'. I should mention that I am connected to wifi too.
Thirdly, I can phone other people from my phone, however when I text them my messages arent getting through to them, even though there are no signs that this is the case on the phone. On top of this, when the phone is on the lock screen there is a symbol saying i have 1 message but when i look there are no new messages...
Lastly, on the 'People' tile on the home screen there are no pictures showing up even though my facebook and twitter are connected to the phone; all there is is different shades of blue squares within the tile with the occasional 'facebook' logo appearing.
If any of you could help me with any of these problems it would be much appreciated!
Thanks a lot.

Hi hxmjam,
Thanks for posting and welcome.
To my knowledge the T-Mobile UK SIM would have at least the Internet settings on it but I would in any case download and install the app 'Network Setup' from the Nokia Collection in Marketplace. When you run this app it will tell you it determined you are on T-mobile and setup the correct internet and MMS settings. When it reports success you can close the app.
As far as downloads if you get the 'attention required' message you can tap that message and you will get more information on why.
You can verify contact information by logging in to http://outlook.com with the Microsoft account (formerly LiveID) you used to register your Lumia with. You will find your contacts and Calendar(s) there as well as the mailbox for the account. You can click the down arrow next to the word Outlook'' in the top right to move between options.
Hope this helps you, let us know if you have any further questions.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Lumia 800 praise and problems

Hello and thanks for reading.
Ive had the lumia for a few days and most of my phones have been Nokias in the past as I prefur the ease of use with them......untill now
I will admit this phone looks and feels very slick, it works very quickly with little lag, simplistic menus and sharp screen...But....
this phone will amaze anyone with the things it CAN do, but also the things it CANT do.
It seems I cannot rename videos or pictures unless I wire it up to the laptop/computer and mess around in Zume (Conzume I will call it) it syncs the phone but I want to upload to youtube as I have a channel on there but this Zume programme wont let me copy and paste to my hard drive. Its a windows phone so why cant it act like windows lol I cant drag and drop to my computer and if I try to upload to utube it wont find zume only other hard drives.
My last phone was the N95 8GB and that will let you do what you like when you connect it with a USB.
I cant Edit videos on the phone either?
I see someone else has mentioned it wont connet by bluetooth to ANYTHING..I mean other slightly older Nokias which I cant believe I tried to send all my old videos and pics from my N95 to the lumia but says its not supported????? Unbelieveable!
Please tell me Nokia will sort this as its a major let down as its so simple.
I know it wants to share everything I do but if I wanted that Id call a Newspaper
Can someone please explain the "cloud" to me as It seems its storing your videos and pics to then pay for when you want to watch them as your using mobile internet all the time?

My beefs with this phone include
It's a windows phone, why won't it sync directly with Outlook. Most other smartphones do for heavens sake. I had to spend ages mucking about with 'Outlook connector' & syncing all my stuff to my hotmail account before I could get it onto my phone. Not straight forward & most frustrating.
Why was it that when I updated my phone with the latest firmware to improve the battery life it actually got worse. It wasn't until I did a hard reset that the battery improved. Fine except I had to set the phone up from scratch again. Not impressed & if I have to hard reset the phone every time there's a software update I won't be getting another Nokia. (I was saving up to get a 900 when it comes out).
It's now dead. As of two days ago it won't switch on. I've thrown everything at it without any joy & the Nokia Care Centre have now sent it back to Nokia.
I paid out money for a game I'd previously had for free on my Android phone (Frozen Bubble). Only thing is, when I got to play it I realised that it was a mere shadow of the game I'd played on my old HTC Desire. The graphics were poo by comparison & the physics of the game were poorer too. What's going on? Not the fault of the Lumia I know but it all adds to my current dissatisfaction with the Windows Phone/Lumia experience.
Why does everything have to be done through Zune. I'd love to be able to just transfer stuff across to & from the phone with windows. It's an unnecessary restriction.
There have been many other niggles with this phone since I got it & a lot of them I can not currently remember, but the overall feeling is one of restriction. It seems it's their way or the highway. I'd always avoided going for an Iphone due to the lack of freedoms of that system, but it looks like I've inadvertently ended up with something very similar.
On a final note I'd like to say this is one of the finest, if not THE finest looking phone on the market today. I've wanted one ever since I saw it's initial incarnation as the N9. In fact I think I'd have been happier with an N9 if only they'd had the balls to distribute it in this country. However, when the Lumia IS working it's as smooth as silk & a joy to behold. I'm hoping that when I get it back, a lot of these woes will be behind me & I can get back to my initial love affair with it. If Nokia and Microsoft can iron out the problems then this phone & the forthcoming 900 will put them back on the map. My fear is that if they don't get a grip soon, it could be too late.

Nokia lumia 800 end call problems

I had a problem ending calls which looks like a common problem. I had a screen protector which was not a genuine Nokia item. I removed this screen protector and problem solved it now works hooray.
Solved!
Go to Solution.

Hi
Glad to hear you solved your issue, the screen protector will interfere with the proximity sensor so it is not recommend to use one.
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia Lumia 800 rebooting 2-3 times a day at rando...

Dear readers,
I have a problem with my Nokia Lumia 800. The problem is that it reboots 2-3 times a day at random. It does it when making a call, being at the homescreen, using an app or not using the phone at all. I took this phone back and got a new one, even a new simcard. But with this new phone, I have the exact same problem!! How can this be? Nobody seems to have the problem, but I do.. with 2 different phones and 2 different simcards. I'm talking about the simcard, because some said it might be the problem. But replacing it doesn't solve a thing. What could the problem be? I am planning to take it back again, but if my third Lumia has this problem, then I'm gonna freak out. Could it be my fault, somehow? I am not holding it in a specific position, nor am I pushing any buttons when it happens...
If you know how to solve this other than taking it back, would be much appreciated.
Pieter Kroon

I also had this problem and wondered if it was because i updated it in zune? I now have a second handset and havnt experienced this yet with my new handset. Your problem it seems is not just your own as my first handset would do it waking up, texting, looking in people hub, web browsing and even did it in the middle of a call. I took it back to the three shop and as the guy looked at it it said goodbye. He replaced the phone and so far i had it for about 6 hours. I did have one issue with the screen not waking up in a call on this one and had to hold the power down to end it. Also find that when holding your finger on the screen while scrolling a web page it judders. :/

Lumia 800 crash problems after running Network Set...

Hi!
Long post coming up but if somebody at Nokia reads and makes sense of it and a fix comes about then it'll have been worth it.
Phone: Nokia Lumia 800 (sim free)
Firmware: 11500
Location: UK and Ireland
Since I got my Lumia 800 (November) I've been traveling between UK and Ireland a lot.
The phone works fine in the UK but in Ireland, when I put in my three.ie sim the phone keeps crashing during network related operations such as coming out of flight mode or reading/replying to a text message.
It's not a dodgy sim because this is the third one (I get a new payg sim each month) and this problem has occurred throughout.
At first I noticed that I could not configure the phone where MMS and internet data worked at the same time. If I added the 3internet APN then data worked but MMS didn't. If I deleted the APN then MMS worked but data didn't.
Another problem with this phone in Ireland was that it kept crashing whenever I took it out of flight mode. Again, this did not happen in the UK with my UK (Three network) sim.
As this has been happening from the first days that I got the phone I've been looking for a solution/workaround the whole time and I remember one of the first bits of information I found was somebody suggesting that the phone worked fine with the first sim inserted (which in my case was the UK sim). That stuck with me and when the Network Setup app (from Nokia) appeared I thought "ah! this makes sense, now I should be able to switch sims".
Unfortunately the app did not fix the problem of not having a unified network configuration for data and MMS.
This week I bit the bullet and reset the phone with the Ireland sim inserted. O...M...G...!!! Internet data AND MMS now work (in Ireland) and I have not gone anywhere near the APN configuration.
I used the phone for an hour surfing, checking emails, sending texts and MMSs, all was good.
Then I thought about the Network Setup app and wondered what it would do, so I ran it. The very next incoming text message crashed the phone! Then I rebooted and found that internet data did not work.
Next I repeated this process. Reset phone with three.ie sim inserted, checked that internet data and MMS worked (they did), ran Network Setup, internet data no longer worked, opened an incoming text...it didn't crash.
So, not a reproducible problem
Next test: flight-mode toggling. This one IS reproducible.
Location: Ireland
Sim: three.ie
Fully reset phone.
Before running Network Setup: flight mode toggles=20, crashes=0
After running Network Setup: flight mode toggles=20, crashes=12
Fully reset phone again.
Before running Network Setup: flight mode toggles=20, crashes=0
After running Network Setup: flight mode toggles=20, crashes=11
Fully reset phone again.
Before running Network Setup: flight mode toggles=20, crashes=0
So now I'm not going to run Network Setup, I'll head back to the UK on Friday and see if my phone continues to work properly with my UK sim.
Hope this helps somebody
Matt
[Edit]
Oh poop!!
Phone just crashed when coming out of flight mode and I have not run Network Setup.
MMS and internet data are working though so I'll just not use flight mode at night...or on planes

> Try moving closer to a window, or even going fully outside
Oh it's sooo tempting to click "Accept as solution"
But yes, one day, one day soon, I will go outside.

Nokia Lumia 800 Downloads and the Internet

Hi,
I recently bought a nokia lumia 800 during Christmas and after struggles music and videos etc through zune which I got to grips with, there is another problem. I downloaded songs from the internet on the lumia 800 but Its not on my phone and my memory has gone down, I cant seem to find it. Can you download music, videos from the internet on the phone? Thank you and pleae help.

Where exactly did you download the songs? You can try going to Music + Videos then Music. Check if you will see the songs there.

Lumia 800 Internet Explorer

Whenever I try to open internet explorer on my lumia 800 will say it's loading then return to the start screen it will let me in the odd time but mostly it won't. Everything else works fine I can go into pages via Bing and apps work fine. Does anyone else have this problem?

Hi bonabona86,
Thank you for your post and welcome to the forums!
It may be that your Internet Explorer or one of it's components has been corrupted somehow. We would advise you to either reset or update your phone. To check if your phone has an update available, navigate to Settings > Phone update. If an update is available, you can update your phone on Zune. Updating will (unless it is just a firmware update) re-install the phone software, including the Internet Explorer and it's components.
To reset your phone, navigate to Settings > about > reset your phone. This will, however, wipe all data off the phone, so it is first advisable to fully synchronise your phone with Zune and make sure that all your contact and calendar entries have been saved on your Microsoft account (ex-Windows Live ID). Note that all SMS messages will be lost, as there is no way of backing them up.
Let us know if this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Lumia 800 microphone problem

Hello, I have a problem with my Lumia 800 microphone.. when someone calls me, or I try to record a video it doesn't work, I can't hear what I sad in the video, neither people can hear me over their phone, but for example when I try to use voice command via Bing/Tell Me it works, it records my sounds. What's the problem?

Hi,
It Happens with Lumia 710 Also
Animali wrote:
I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

Lumia 800 problem

hello,
i have a lumia 800 and it have a mainboard problem.
my question is : can i buy a new mainboard or i should buy a new phone?
p.s. srry for bad english

Depends on how much you have been quoted for the mainboard replacement and how much you have for new phone. There are a few new WP8 Lumia models already out and coming soon that may be of interest such as the Lumia 620 and 520 because they are relatively cheap and all have better functionality than your 800.

Nokia Lumia 800 microphone problem (sounds like a ...

I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...
Solved!
Go to Solution.

Hi,
It Happens with Lumia 710 Also
Animali wrote:
I got my new Lumia about 1 week ago and after switching from N900 to Lumia 800 I have been getting lot of complaints from people whom I talk with.
Everybody starts the phone call the same way, by saying that is there something wrong, or am I in a speaker or a car or that it but no I'm talking to my Lumia keeping it in my hand at home or work, no speaker, no car, just normally talking.
I have noticed that this happens randomly when keeping it on my hand, but it's easier to replicate the problem always by holding it with only my shoulder hands free. Could it be due to Nokias new background noise reduction feature?
Anyone had the same issue or is it just my luck to have a faulty unit?
As I understand that even if I replace it, I cannot backup my SMS messages to the new unit, do they have a way in the Nokia Care etc.?
Nokia and Windows phone first impressions:
I see it coming there, but now it seems like the version 1.0 with something still missing from the old Nokia, that needs to go to version 2.0 soon with a taste of Nokia in it, hopefully this year...

Problem in lumia 800

I bought Lumia 800 a 6 months back , it always gave me a hanging problem while the call ends , nokia people fixed it somehow . here is the new problem , while i was listening to the music on lumia i heard boom noise and then the set hanged . none of the button or touch s working , it just got hang in music player since yesterday . please help !

Hi
Sorry to hear about that. Firstly have you tried resetting your device by holding the volume down, power button and camera button together for 10 seconds to force the device to restart. Give this a try and see if it helps. If not then try plugging your device into your P.C and start up the Zune application and see if you are able to restore your previous firmware on the device. If none of this helps then you may need to visit a care point which you can find the nearest location on the below link:
http://www.nokia.com/global/support/locations/
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Lumia 800 WPA internet problem

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