Lumia 820 + Creative WP 350 bluetooth headset issu...

Hi,
I have tried using Creative WP 350 bluetooth headset as hands free, but the microphone sound is unclear and speech very hard to understand. Sound is muted and fuzzy. Voice quality is much better with couple of other brand phones (Android 2.3 and S40)
I have tried resetting the headset and all the official updates have been installed in Lumia. Is there anything that can be done, or will this headset be incompatible with Lumia 820?
Technical information of WP 350:
Bluetooth Version: Bluetooth 2.1 + EDR (Enhanced Data Rate) Supported Bluetooth Profiles: A2DP (Wireless stereo Bluetooth), AVRCP (Bluetooth remote control), HSP (Headset profile), HFP (Hands-free profile) Audio Codec: aptX, SBC

Does ANYONE have a solution?

Similar Messages

Lumia 820 and non-Nokia Bluetooth headset

Hi,
just got a new Lumia 820 and paired my Sonyericsson bluetooth headset HBH-DS980 supporting the v2 A2DP bluetooth profile. Result is that phone calls are working but listening to music over bluetooth is not possible.
Doesn't the Lumia support the standard A2DP bluetooth profile ?
I have used the Headset with Sonyericsson phones, PCs and Android tablets for several yeards so I am bit reluctant to blame the headset in this case ...
Does the Lumia have a non-backwards compatible or proprietary bluetooth stack
In that case I would question the intelligence of the design ...
Solved!
Go to Solution.

Issue resolved
Restart of phone + restart of headset and voilá we have sound.
Otherwise OK except for a high pitched whining background noise.
It seems like windows phone is like normal windows, no driver & HW update possible without system restart
Should have thought of that before posting

Lumia 800 and Sennheiser MM450 bluetooth headset

I'm paired my Lumia 800 with my Sennheiser MM450 bluetooth headset. When I check voicemail or use the phone features the sound comes through the headset. Unfortunately, when I go to the Zune player or Xbox Live, the sound comes out the speakerphone on the Lumia 800, not the headset. I go back to phone or voicemail and the sound comes out the bluetooth headset.
The MM450 headset also can be plugged into the phone with a 3.5mm cord, and the sound comes through the headset on all applications: phone, voicemail, Zune, Xbox Live.
Is this a bluetooth issue with Windows Phone 7.5 or with the Lumia 800? Any way to fix?
Thanks,
Dan

User error on my part...
I'm happy to report all functions of the MM450 are working beautifully with my Lumia 800 (e.g. full zune control, making/recieving calls). The two devices are a match made in heaven.
Cheers...

Does the Lumia 822 work with ANY bluetooth headset...

I've got four different Samsung bluetooth headsets, and they all work great with other phones. I canNOT get them to work with my nokia though. They connect fine and seem to work, but once I'm on the phone for say, 45 minutes or so, they just stop working. The call is still connected, but its like the connection to the headset is lost. It THINKS its still connected, but I can't hear the other party and they can't hear me.
The phone needs to be restarted in order to get it working again. I sent the phone back to verizon, but the replacement is doing the exact same thing.

hi mate,
the Portico update that has been announced to have rolled out to devices around the world as of last week, has addressed a lot of Bluetooth issues. you may wait for this, and contact your carrier Verizon, to see if they can give you a firmer date for when the update will be released to the public.

Bluetooth headset issues

Is anyone having issues with the Verizon 4S and dropping calls when using a BT earpiece? I have an ICON that when I am on a call and another call comes in...it drops both calls!

i had better luck then u did, my sony ericsson bluetooth headset paired and worked fine with my macbook osx 10.4.6.
only until i poped in a cd with a mix of home made short video clips the problem arised. when i try to preview them on finder the error msg same as urs pops up... even thou my bluetooth is switched off! every time i press the arrow key to move to n other clip the error msg pops up, really annoying. at the end i had to un-pair the headset to "solve" the problem.
i hope the future apple update can solve this problem.

Bluetooth Headset issue

While the latest version of Osx has fixed the problem with bluetooth headsets not working properly, I have a couple questions on its usefulness.
1) It seems that once setup, the mic stays hot the entire time its activated which runs the batteries down in no time. Is there a way to have the OS only activate the mic if I open a program that uses it like starting a call in skype?
2) The mic in the OS constantly adjusts itself based on external noise, is there a way that I can set the gain in settings and it actually stays the way i set it? The internal mic seems to operate normally but the bluetooth constantly increases the gain until it begins to sound bad.
Thanks for any help,
glenn

symbianbeginner wrote:
I bought a nokia bh-702 bluetooth headset. When connecting with E71, everything is OK, except that no ringtone comes from the headset when there is a incoming call.
Could you please tell me how to enable the ringtone from the headset while keeping the cellphone mute?
Thanks in advance!
Hello,
I've got exactly the same pair (E71 + BH702). The ringtone comes to headset if "general" profile is activate on E71. It doesn't come if "meeting" profile is active.
My problem is much more awful: very low volume when talking. How did you manage to increase volume with this headset ?
I would highly appreciate any information
Best Regards,
Valery

N80 V4 still has bluetooth headset issues

As above really, thought this was resolved in the new firmware, but i am still having major problems hearing anything through the headset. It connects and pairs fine, and connection seems stable, but regardless of me changing the volume, i still can't hear anything through either a Sony Ericsson or Plantronics headset.
Any ideas as to a resolution, or am i stuck with this annoying bug till the end of time....?

The solution is very simple guys, though not pleasing to your hip pockets.
Ultimately, Nokia has never been able to get the Bluetooth technology reasonably compatible across all other brands. It was atrocious at the first inception of it back in 2001 and whilst vast improvements were made over the years, the reality is my theory continues to remain true. That theory is, Nokia bluetooth audio products are the only products that work best with Nokia bluetooth capable phones. They don't work necessarily 100% (I lost count as to how many times I had to power cycle my HS-4W headset before it got stolen), but they do give you more mileage than a 3rd party product. The only exception I find to this is their ridiculous move with the 610/616 car phone kits in which several handsets made after 2005 seem to work only with the later model 616 car kit thereby forcing the user to spend more money. What's the point of going bluetooth if Nokia is going to screw the customer like this?
Until Nokia learn to get it right, preferably using a Toshiba or Sony Ericsson based chipset, bluetooth audio will continue to be an absolute pain in the **bleep** outside of the Nokia accessories realm. Of course, maybe Nokia has a method behind this madness in terms of cornering the bluetooth accessories market but they won't fess up to that.

Iphone5 Bluetooth headset issues

I have paired Jabra bluetooth head set with Iphone5. But all calls do not connect to headset.

K K Daga wrote:
I have paired Jabra bluetooth head set with Iphone5. But all calls do not connect to headset.
Try asking a question and not makiing a statement.

Bluetooth headset disconnects if not in iTunes

I have a Creative WP-450 Bluetooth Headset.
I have a MacBook Air Summer 2012.
I connect my headset.
iTunes pops up.
All is fine as long as I listen to music in iTunes.
IF I close iTunes and stream media throug my browser or do anything other than listen to music on iTunes (ie play a game) the headset beeps every 2 minutes for a bit and then the headset disconnects.
There is nothing wrong with the battery, I can listen to iTunes for hours with no issue.
I can listen to my music on my phone for hours and hours.
Minutes after pairing and closing iTunes on my Air, headphone beeps and then headphone shut-down.
WHY? Its killing me! I want to use these for ventrillo or skype or just watching cartoons.
Does anyone have any suggestions?

Hi,
Depending on which headset you are using the headset may disconnect to a kind of standby mode. The headset will auto connect to your phone when you are placing or receiving a call. Depending on which software you can also force a connection by tapping the call button.
What are your thoughts about this forum? Let us know by doing this short survey.

Iphone bluetooth headset won't answer

anyone have this problem?
i wouldn't call my bluetooth headset "dead", but when a call comes through and i push the botton at the top, it no longer connects me to the caller. i can't hear them, although they claim to be able to hear me. i have to call them back in order to have a converstation.
i bought it at the apple store online back in may/june. if i bring it to the apple store, will they give me a new one?
twon

Hello Joolader. Posted below is an Article that seems based on what it is your doing. I have also posted a couple other articles along with Damon's, As well as some additional troubleshooting steps.
iPhone and iPhone Bluetooth Headset: About auto-pairing http://docs.info.apple.com/article.html?artnum=305665
iPhone Bluetooth Headset troubleshooting http://docs.info.apple.com/article.html?artnum=305777
How to pair iPhone Bluetooth Headset http://docs.info.apple.com/article.html?artnum=305664
Additional Troubleshooting.
1. Turn iPhone off then back on. Simply hold down the Sleep/Wake button and slide to power off, When the screen turns dark. Press the Sleep/Wake Button for 3 seconds till you see an Apple Logo. Once the iPhone boots backup, Now try Bluetooth again.
2. Reboot the iPhone. Press Sleep/Wake and Home button together, Let go once you see Apple Logo. iPhone will Reboot and come back, Now test Bluetooth
3.Go to Settings- Toggle Airport Mode on, Then Off, Retest Bluetooth
4.Go to Settings- General-Reset-Reset Network Settings, Retest Bluetooth
5. Now that we covered all the basic settings without touching data. If you still can not get Bluetooth to work try the last couple steps.
6. Find another Bluetooth headset see if the iPhone sees it.
7.Backup your Data, Restore iPhone, Test Bluetooth
If this all fails. Take your iPhone and Bluetooth headset to an Apple Retail store, Where they can attempt a couple more last min troubleshooting steps on iPhone.
If another Bluetooth works with your iPhone then you had a Bluetooth headset issue. But taking your Bluetooth headset into Apple Retail will allow them to test it on other iPhones to rule out an issue with your hardware.
Please book an appointment at your local store before going in.
http://www.apple.com/retail/

Lumia 820 car Bluetooth

My new Nokia Lumia 820 pairs automatically when I turn on the ignition, however when I try to make a call (via the car) , the phone dials, but I can't hear anything through the speakers.
I have to put the phone up to my ear to hear/speak.
The dash shows the call duration and number, as if it was on a call as normal.
When I hang up, the phone shows Bluetooth as being disconnected, but the dash shows the call as still being connected. I hang up using the button on the steering wheel and it clears.
I have to then manually pair both the phone and the car to get it to work.
The car is a 2005 BMW e90 with IDrive.
My previous phone was a LG Optimus 7 with WP7.5 and 7.8, and there were never any issues, it would pair automatically and work perfectly every time.
Is this a WP8 issue or a Nokia issue? Is there any resolution for this?

No hardware update is required. All it needs is the latest software. But like I said, BMW Irelands policy is they will not install the update unless it is necessary and unfortunately pairing a phone which is not on their approved list does not qualify. The only approved Nokia on their list for your car is probably the 6230i. I went in to them and all they did was to bring out a 6230 and pair it and pronounced it working. When I produced my phone, they said it wasn't supported. Problem solved when I started having issues with the HUD and they had to update software for that. All my phones started working after update installed. If you are unable to convince them then €1200 is not worth it and you should just return the phone. Just to let you know, I have not had problems pairing my 920 and 820 with BMW's. Must be over 10 now at this stage.

Bluetooth problem of Lumia 820

I tried two sets of Lumia 820, the problem is : When the phone connected with bluetooth headset (SONY HBH-DS200), and if I turn off and turn on the bluetooth on Lumia 820 twice or more( keepthe bluetooth headset power on), the Bluetooth function of Lumia 820 must be dead until I restart the phone; But if I turn off the bluetooth headset first, the problem seldom happens.
I hope it can be fixed after the AMBER update!

Any body know how to fix it?
The problem occurs about once a day. when the Bluetooth bug happens, I cannot open it again until restart the phone.
I experienced Lumia 520 for 15 days the bluetooth of 520 works much better than 820!
Note: when the Bluetooth out of work(Status off), the button is grey, and meantime the music player doesn't work either, it looks like paused even I press "PlAY" key, it doesn't play unless restart the phone

My ipad mini does not find my Nokia bh-111 Bluetooth headset, yet all other devices do and pair without issue

I use my bh-111 with my windows phone, my laptop and my wife's android jellybean phone without issue but the ipad mini will not find it, any ideas?

Hello Jamessm,
I would try the troubleshooting steps in the following article about Bluetooth and iOS devices.
iOS: Third-party Bluetooth headsets, headphones, and keyboards
http://support.apple.com/kb/ht1664
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Nokia Lumia 1520 not finding Bluetooth headsets

Hello
I have a nokia Lumia 1520 and it won't connect to the two bluetooth headsets I have. They are not even showing up to connect to.
I tried with a Microsoft Xbox 360 Wireless Headset (bluetooth version 3.0) and a Sony MBH10 (bluetooth version 1.2). Can you give me a list of compatible bluetooth headsets and/or what version of bluetooth I need for it to be to work with my lumia 1520? My phone is updated with the latest updates and I also tried to connect via bluetooth to my other phone a Nokia E6 and it did connect succesfully.

PostMort3m wrote:
Hello
After all I managed to connect it to the sony bluetooth headset via the nfc function! But manually it wouldn't find either of the two headsets and yes I did the steps you said
The devices you are trying to connect to the phone have to be in the bluetooth pairing mode before the phone will see them in bluetooth.
Read up on how to put the headsets in pairing mode. Should be in the literature that came with them.
Pair my phone with a Bluetooth accessory
http://www.windowsphone.com/en-us/how-to/wp8/connectivity/pair-my-phone-with-a-bluetooth-accessory

Lumia 820 Music Sync issue.

I installed 16GB micro SDHC card into my Lumia 820 and set as default for music and pictures. I try to sync music between my mac and phone. But the end of the sync, error message comes up which says all the music can't be copied. When I check the storage section on my phone. Music and video shows 0 and seems like all the music is in "Other" section. Couldn't see anything under "Music". Tried Google and can't find any solution. Please anybody can help me. Thanks a lot.

I have also experienced the same issue and wasted about 4 hours of my life yesterday attempting to deal with it.
Music syncing to SD is horribly broken on the 820, on both 1232.2109.1242.1001 (original) and 1232.5951.1249.1003 (portico) firmwares.
I have ended up in a state where I have had to factory reset to fix the mess on 2 occasions now, on both original and portico firmware. This issue is definitely not fixed in portico.
For some obscure reason, particularly when using the desktop sync app, if it fails and tries again the music app gets very confused and displays an array of duplicates. If you perform an SD card format whilst in this state, the music app still 'thinks' that some of the music is still there and displays it as such. The only way to fix this erroneous display is to factory reset, which is far from ideal.
A workaround to the duplicate issue is to *not* use the desktop Windows Phone app, which seems to be horribly broken.
The Metro app often says that it 'Cannot copy the file to your phone' but it actually has without any issues, go figure.
I also noticed that some SD cards simply don't work properly in the 820.
I firstly tried a brand new Samsung 32GB which intermittently stopped working when syncing, dragging and dropping, and downloading on the phone causing the store to refuse to open necessitating a reboot.
I'm currently using a Transcend 8GB which does not exhibit that problem.
I tested the Samsung on my PC and it works fine, but I returned it to Amazon as faulty and exchanged it with a Sandisk 32GB, so I'll see what happens with that when it arrives I guess.
I don't know if this is a Nokia issue or a Microsoft issue. But someone needs to step up and fix this, because a 'switcher' from another platform will return the device immediately.
I've been a Windows Phone user for some time (Omnia 7, Lumia 800, then 820), but seriously, this issue was really making me consider my choice of platform.
Music syncing to SD *needs* to work and it needs to work reliably.

Lumia 820 + Creative WP 350 bluetooth headset issu...

Similar Messages

Maybe you are looking for