Lumia 820 internet connection

I cannot connect to the internet through 3G even though it shows at the top. My only connection is through Wi-fi. I have had all the settings and the Sim card checked by my Telco (Telstra) and they all check out ok.

Australia or New Zealand?

Similar Messages

  • Lumia 820 Internet Connection Problem

    Hi Everyone,
    Today I've noticed that my internet when not connected to Wi-FI, doesn't work. In the top left corner it regularly has 3-4 bars, but doesn't show H+, 4G or anything that it normally has. Could someone please provide any suggestions or answers to this problem.
    Thankyou

    Just to clarify. Are you saying your mobile data connection never works or only doesn't work when there is no wifi connection?

  • Lumia 820 cannot connect hidden WIFI with special ...

    Dear all,
           I found Lumia 820 could not connect hidden WIFI (non-broadcast SSID) with special configuration. Just as shahidzafar said in Microsoft community (http://answers.microsoft.com/en-us/winphone/forum/wp8-wpnetwork/nokia-lumia-820-cant-connect-to-hidd...).  I face the same issue with his Lumia. Could anyone face the same issue? Do we need to update some patch for Windows system on Lumia? Thanks.
                                                                                                                                                                               Tianhao.

    I have exactly the same problem. Would appreciate some advice.
    Please don't suggest changing the settings in the corporate network - this is simply impossible. And unnecessary, as I can judge from the other Windows-phones of my colleagues (not Lumia 820) which CAN connect to the hidden network.
    Thanks!

  • Lumia 820 cannot connect to PC via Bluetooth

    Hi there. I have recently bought a new Lumia 820, which is a great phone, except that I cannot connect the Lumia to my PC (win 7) via Bluetooth. I have been using phones with bluetooth for a long time, so this is not my first time. I can see my pc in the list, but when i click "connect", the phone is connected to the pc for like one second and then the connection breaks up. Transfering a single file by clicking "send" and then "bluetooth" is no problem, but the connecting directly between the pc and the phone via bluetooth instead of usb cable is no success. Can anybody help me out here please? Thank you!
    Solved!
    Go to Solution.

    A continuous data connection is not supported. In all fairness it's kind of like trying to fill a tank using a thimble.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Lumia 720 Internet Connection

    Hi,
    I'm using Lumia 720 now and the latest version is WP8 Amber. The internet connection is getting a problem for me. When I'm connecting to internet data, the 2G speed is normal but 3G is getting connection problem. Sometimes I can connect but sometimes no. My operator is Digi and I stay in Kota Samarahan, Sarawak. My friends data connection is no problem but only me. I just bought this phone are one month. And previously there is no this type of problem with my old phone. So I think either is the phone 3G antenna or the software of this phone. Can u check for me what is happening to this? Is it my phone will have this problem or to other Lumia 720?

    This is a user to user forum, so we can't check your phone for you. You can however, get your phone checked out at your local Nokia Care Point.  

  • Nokia Lumia 820 issues after Lumia Black update...

    Before updating to the Lumia Black update:
    1. Was able to connect the Nokia Lumia 820 to my home PC using Windows 8.1 and it was able to see the device and files on it as well as sync music from Windows Media Player to the device.
    2. Was able to connect to the Nokia Lumia 820 from one of my Office PCs using Windows 8.0 and was able to see the device and files on it.
    As well as to manually install Windows Phone 8 applications or install the Windows Phone 8 applications via Microsoft Visual Studio 2012 Ultimate from either PC.
    After the Lumia Black update, Neither PC can see files on the Nokia Lumia 820 nor can any application send files to the Phone's Memory Card or Second Memory Card. (SD Class 10)
    Very frustrated with the Lumia Black update. Lumia Amber worked just fine.
    I haven't changed anything as far as I know on my Nokia Lumia 820 device to cause said issues nor have I abused the device in any way.
    PLEASE HELP!!!
    Thank you,
    BillNew
    Solved!
    Go to Solution.

    Simply wanted to add 3 new audio tracks to the Music files via Windows Media Player but cannot even connect the device like it did less than 45 days ago when everything was working properly.
    All my music files are on the SD Card because the file space needed is more than the 7.3 GB on the base memory for the unit. (Something like 8.1+ GB at the present time of 29.8 GB... which is the formatted size of the 32 GB SD Class 10 card.)
    When the Nokia Lumia 820 is connected to my home Windows 8.1 computer, Windows knows about it but cannot finish the handshake to see the device and the 2 memory areas on the device.
    Have to determine which programs that I have installed after the initialization that I want to restore.
    The problem at the moment is that turning off the unit loses ALL Music Album Data but the songs are still there. This seems to have been caused by Lumia Black Update but not sure if that is true or not.
    Have a lot of stuff to backup before resetting the device. Perhaps could upload everything to SkyDrive / OneDrive then restore the data after a full reset of the device.
    I have all my cell phone contact data backed up but would like to backup all text messages too.
    I have 2 custom applications that I have developed but are not yet setup using the Windows Phone 8 Development License as released products... that will be done soon.
    Cannot backup the latest pictures on the phone... not many since the last backup but there are pictures that are not restorable that I would like to keep.
    Would rather not have to do a complete reset but may have no choice.
    Thanks,
    BillNew

  • Lumia 820 - Dual Band Wi-Fi

    Can anyone confirm whether the Lumia 820 supports dual band Wi-Fi? Can it connect to 5-GHz networks?

    nickterry wrote:
    I can confirm that the Nokia Lumia 820 does support the 5 Ghz Wi-Fi band under the 802.11n standard. UPnP streaming on the phone to Bluetooth headphones is working well. However, I'm looking forward to the update which allows Wi-Fi while the device is on the lock screen.
    Definitely wrong. I can confirm without a shadow of a doubt my Lumia 820 is connected to one of my 5ghz routers on 802.11n as I am typing this. If you are not able to then you have an issue with either phone or router.

  • How to Connect Phone to Internet - Nokia Lumia 820

    In Lumia 820 how to connect
    my system for internet
    Moderator's Note: The subject was amended. We have given a more appropriate subject the concerned topic.

    Hi bug_karthick,
    Are you having any issue connecting your phone to the internet? There are two types of connection you can use, these are mobila data and WI-FI. If you're pertaining to a different concern, please elaborate on this one.
    You can also read the User Guide that comes in the sales pack for some instructions. If you no longer have this copy, you can download it from here:
    http://nds1.nokia.com/phones/files/pdf_guides/devices/Lumia820/Nokia_Lumia_820_UG_en.pdf
    Keep us posted.

  • Lumia 920 - internet sharing doesn't work: Connect...

    Hello all,
    I'm experiencing a serious problem with the lumia 920. It seems impossible to share my internet connection. Something I normally use for several hours a day. If this problem can't be fixed soon, ill be forced to swithc back to iphone or htc.
    Problem description:
    When turning "internet sharing" on:
    Connection not shared - There is no cellular data connection to share right now. Check your cellular settings and signal, and try again.
    Important remarks
    Belgium - cellular provider is Mobistar
    I can browse, sync email, etc over the provider's network ans send and receive MMS.
     Provider does not block internet sharing. Have always used this.
    OS Version 8.0.10211.204
    Firmware revision: 1232.5957.1308.0002
    Access point :
     Nokia Access Point version:3.4.1.7 - db 2.0.0.100 - lib 1.2.0.7
     The default access point provided in the Nokia Access Point app does not work: can't even browse.
     Using a manually added APN:
     Data type (default / LTE) tried both. Everything keeps working - except internet sharing...
     APN pro.web.be  (for professional subscribers)
    MMS APN mms.be
    MMSC address: https://mmsc.mobistar.be
    What have i tried to remedy the situatiuon?
     updated the Nokia Access Point app
     changed language to spanisch using OTA update (silly, but read on a forum this might help)
     soft reset of the phone (often!)
     deleted the manually created access point
     Hard reset of my phone
    I'm interested, of course, in any tips to solve this serieus bug / issue / problem.
    (my best guess is that Nokia tries to help their customers with the Access point app, but fails to do so).
    Please, if any of you experience the same problem please respond to this post so we can get an idea about how big of a problem this is.

    Hi,
    I had the same problem. But I let it go after weeks of corresponding with Mobistar.
    Yesterday I went to a Mobistar shop, the guy tried lots of thing I already tried (different apn's, ...).
    Then he told me the it's a problem with business clients. They have to use the apn web.pro.be, where internet sharing doesn't work (he doesn't know why).
    But, that if I call to Mobistar and ask to activate apn mworld.be on my telephone number, it should work.
    Today I called Mobistar Business (you can find the helpdesk number on your invoices), asked to activate mworld.be to have internet sharing access on a windows phone.
    Half an hour later, using mworld.be as apn i have internet access, and I can share my internet connection.
    regards,
    Stijn

  • Problems in internet connection in Lumia 710

    I have problems in internet connections in Lumia 710... I have to reset the phone everytime for the connection to work properly...
    Solved!
    Go to Solution.

    I can let you know this is not a known issue with the Windows ecosystem as the Lumia range of devices, the hardware itself maybe different specification but the ecosystem is the same. Also I myself have 710 and have never had this issue and am based in the UK so the statement from your network provider is false. Who is your network provider?
    What I recommend you do is take your device to your nearest Nokia care point to have the device inspected. You can look at the link below for the nearest one:
    http://www.nokia.com/global/support/locations/
    Also did you ask your network provider for a new sim? Was the phone purchased off line or part of a contract?
    Finally are you 100% sure your data plan is active? Also go into settings and mobile network and make sure data connection is on and highest speed is set to 3G
    Regards
    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • How to connect Lumia 820 with Sony DSX A50BT

    Hi,
    In my car am my mobile(Nokia Lumia 820) not able to connect with Sony DSX - A50 BT.
    Is there any additional setting s require .
    Please share the procedure.
    Thanks & Regards,
    Anuj Mittal

    The DSXA50BT Car Stereo is a non-US model. Please reach out to Sony India Support here for best assistance with this unit. Thanks! 
    If my post answers your question, please mark it as "Accept as Solution"

  • Keep lose internet connection on my lumia 800

    I keep lose internet connection on my lumia 800 to get connection i have to turn my phone off and on why?
    Moderator's notes: The post was edited. A more appropriate subject is provided.

    I would suggest getting a new sim card,as you have not explained through how your using it im gathering your using it via data.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Nokia Lumia 521 - WiFi connected, but no internet ...

    I have a brand new Lumia 521 on T-Mobile. I set up the wifi connection and it shows connected. However, there is no internet connection. Cannot download any app or anything.
    Trouble Shooting: Rebooted the phone couple of times. Turned on/off wifi. delete/re-connect wifi.
    Reboot wireless router couple of times.
    Turned off the data service on my phone and only wifi is on now. Checked my router that there is an entery for my Windows Phone, but could not get any logs.
    Nothing helped so far...
    Loaded my sim with funds, thinking if something no fund is blocking it somewhere :-D
    Everything is fine on my other smartphones.
    Did I receive a faulty device?
    Solved!
    Go to Solution.

    At least you have 8.1. Those of us with 521 not updated yet, no real answers. Someone at Nokia going to close thread cuz no one posting. What to post, you should've been a politician with the no answer answer. Whole experience makes me rethink Microsoft and Nokia altogether. Both companies I used to believe in and support. Even word and excel don't sync well from phone to desktop. Backup for what? Only if you reset phone. That is backup even DOS using command lines would have been ashamed of (honestly so long ago don't remember if it had backup but I know my 386SX did) Pictures duplicate, triplicate and repopulate after deleted and I have backup to cloud turned off. seems Microsoft thinks differently than I about this issue? It continues to bring back a pic of EX that i hate...Great reminder!!!!. Phone storage eaten and not accessible to delete. Not allowed to delete certain apps that came with phone. Now I delete apps I prefer and no space becomes available? Do not use Nokia cinemagraph. Can't be viewed anywhere but on phone without converting. And what phone/camera has no flash? My parents old 110 (I think) at least had a cube. Poloroid built in...just saying that was the early 80s. Now lock screen and theme (ugly muted colors, btw) not working, can't get space back even when hooked to desktop, use cloud 6 now to keep phone and cloud from changing between app and desktop, have to convert all Nokia files, and most apps not available from what I can gather because Microsoft limits us. Nokia and Microsoft, get your acts together before marketing with one another. And, have answers to these questions. If you can't do it right, don't do it all. Maybe best to walk away from one another. Although, other than poor apps and flimsy phone, I am more disappointed in a guru conglomerate that doesn't care about the user. You keep trying to catch up with Mac and Droid...not at this rate. Excel fave program to use and love outlook. But this is crap on a stick, SOS and plain junk. And, the mighty do fall. I remember original Apple having market, commodore 64 and Tandy? Two of the three no longer exist. IBM was a typewriter back then, as far as I was aware. For Nokia, Here doesn't usually get me to correct place with full addy and zip entered) Not a good platform or flimsy phone. Can't wait to go back to Droid....so, I suggest every time I can't find an answer from one of your sites, you stop asking what I think. Here it is. And, I could keep going and going....atop asking if you don't give a hoot.. and, I'm sure this will never be posted cuz Microsoft determines what I can and can't do with this thing

  • Lumia 820 connection issue with Windows 7

    Hi there, I'm hoping someone can help me. Up until about 2 weeks ago I could connect my Lumia 820 directly to my PC (running Windows 7) without the windows phone app. Windows would detect the phone as an external drive and it would appear in Windows explorer. Since after the new year (I uploaded music to the phone for NYE successfully), there is a connection issue. Windows sees the phone in 'Devices and Printers' but not in Windows Explorer. I downloaded the windows phone app and this doesn't connect. Windows 7 is fully updated, including the new service pack.
    I have attached a screen grab to illustrate my issue. Any help would be greatly appreciated.
    Attachments:
    lumia-connect-issue.jpg ‏204 KB

    Sorted. It was a case of turning the phone off and on again. *sigh*, bloody billyware **bleep**!

  • Lumia 820, connect to a 'media server' ??

    Hi, i've been using iPhones since the 3G and totally out of the loop with anything else.
    Today i had finally had enough of my iPhone 5 and wanted a change. i got the Lumia 820 & love it! So, i had an app on my iphone called 'filrbrowser' - this allowed me to access an External Hard Drive i have plugged into my wifi Router and play music/movies. now, on my lumia 820 is there an app that will do this? any help appreciated...thanks.

    You can download AppSwitch from windows phone store & check if there is an app for it.
    Please mark the post as solution if it solves your problem.
    Current Device - Nokia Lumia 1020/920

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